Student Success


A student’s assigned Faculty Advisor is a program instructor who is assigned, usually during the student’s first term, to assist with scheduling and registration. (Academic Advisors, in Student Services, assist with admissions.)

Students should contact their Faculty Advisors each semester to ensure that they are:

  • Meeting personal, academic, and career goals
  • Completing course pre-requisites or co-requisites as needed 
  • Taking courses in the proper sequence
  • On target for graduation

Instructions for Self-Service

  • Go to
  • Click Log in at the top right
  • Click Self Service and log in with user name and password
  • Click Student Planning
  • Go to Plan and Schedule
  • Click on the Advising tab at the top left (three tabs: Scheduling-Timeline-Advising)
  • Use the college directory for contact information

If you have not been assigned a Faculty Advisor, contact your program director, as follows:

Begin at the Applied Engineering and Technologies page, Click on your program of study and then click on the Faculty link. If your program does not list a director, contact the department head listed as Program Contact in the upper right corner of your program page.  

College Resources

Wake Tech provides students with a variety of resources:  

Help Center - An alphabetized list of resources, locations, and phone numbers: Ask Me Center,  Online Services, and links

Student Success Department - Links to Pathways Success Scholars, Volunteerism and Leadership, Fostering Bright Futures, Student Advocacy Support, and Wellness Services

Student Services - Links to Academic Advising, EagleQ, Disability Support Services, Registration and Records, and Student Success; 20 Student Resources; Military and Veteran Programs; and Career and Employment Resources

Frequently used websites

I Need … Location Website / Phone Number
  • To register
  • Pay for classes
  • An unofficial transcript
  • The name of my advisor
  • To check grades

Self Service
To get accommodations for a learning challenge Disability Support Services
Assist with a course* Individualized Learning Center
Academic Counseling, Academic Advising Student Success Department
Financial Aid Financial Aid Office
Financial Aid - Veterans Benefits Financial Aid Office
919-866-5402 (A-K)
919-866-5413 (L-Z)
An official transcript Enrollment & Records
Career & Employment Resources  Career Services
To buy Textbooks Bookstore

*Contact your instructor for a referral to the ILC, if possible. The instructor will be able to help identify areas needing assistance.

Dates and Deadlines

This Registrar’s Office web page provides links to Dates and Deadlines, Forms, Graduation, Priority Dates, Registration, and Transfer Equivalency along with How to’s and calendars showing deadlines for withdrawing or dropping classes, semester start and end dates, and other related links.

Disability Support Services (DSS)

Assistance from Disability Support Services depends entirely on a student’s self-identification; students must ask for assistance with disability-related issues. Information about documentation, when and where to submit forms, and the processing procedure – as well as other important information,  can be found at DSS.

Importance of Grades and Grade Point Calculation (GPA)

Final course grades indicate the quality of student work. A student must earn a grade point average (GPA) of 2.0 (C) to graduate, receive Financial Aid and VA benefits, and transfer credit to other schools. Employers often look at grades when deciding the best candidates for employment. Class and lab performance, a good attendance record, and a strong work ethic are also important factors in consideration for jobs.

A student must attend 90% of class time in order to get credit for a course. Course content is standardized across the system, so that English or math or engineering courses taught at Wake Tech are the same as those courses taught at any other NC Community College. Standardization makes it possible to transfer course credit within the community college system.

Each final course grade earns a given number of quality points: A = 4 points (excellent), B = 3 points (Very Good), C = 2 points (Average), D = 1 point (Poor), F = 0 points (Failure/no credit)

Calculating GPA:

  1. Determine total number of credit hours. For example, four courses worth three credit hours each gives a total of 12 credit hours.
  2. Determine the total number of quality points. For example, a three-credit-hour course with a grade of B (worth 3 points) gives a total of 9 quality points.
  3. Divide the total number of quality points by the total number of credit hours. In the above example, if the grades for the four courses were one B, two Cs, and one D, the total quality points would be 24. The quality points (24) divided by the credit hours (12) is 2.00 – just enough to be in good academic standing.

For more information about calculating GPA, see the 2018-19 College Catalog, pages 46-49.

One poor grade is not necessarily a disaster if other grades are above average; however, one poor grade can drop an overall average below 2.0, with the consequences of blocking graduation, financial aid, and transfer credit. Similarly, one mistake on the job will not necessarily cause you to lose your job, but continuous poor performance (tardiness, absence, and errors) could result in a warning or job loss.

Consequences of Poor Grades

Registering for a course is like signing a contract. The college agrees to provide instruction and the student agrees to commit to learning the information. Good grades are not awarded automatically for attending class, but for performance in class and lab, completion of assignments, and test scores. A grade of “C” is considered satisfactory or average.

When a student’s performance is consistently below average, his or her academic standing is in danger.
Detailed Information about Academic Standing

An Academic Warning alerts a student that changes must be made while there is still time to improve performance and grades. More information about Academic Warning, Probation, and Suspension, and how the College Strong Blackboard course can help students repair poor academic standing can be found at College Strong.

College Strong Details

Student Advocacy and Support

Student Advocacy and Support (SAS) is a resource that assists Wake Tech students having difficulties with housing, child care, health insurance, legal issues, financial issues, or transportation. 

Success Workshops

Academic Success workshops are designed to help students develop successful college study habits. By signing up for various interactive workshops on campus, you will learn how to become a better college student by learning study strategies and tips to reach your academic goals.  

Please note: As of 4/24/20, the ILC is now hosting all workshops. Please sign up at or email ‪[email protected]

The Individualized Learning Center (ILC) Study Skills Center assists students in developing the skills for success in college. Students can make individual appointments or attend workshops on topics such as test-taking skills, test anxiety, note taking, textbook reading, time management, organization, and more. The ILC also offers a personalized Learning Styles inventory to help students identify their personal learning strengths and weaknesses.

Visit the ILC Tutoring Center

Time Management

It is important to plan adequate study time. Students often make the mistake of “overloading” their schedules. A full course load is equivalent to a 40-hour-a-week job!

Students often look only at class and lab hours when registering; however, AET students are expected to study from one to three hours for each hour spent in class or lab. Online or hybrid courses may require even more study time, since the learning is self-directed.

A weekly planner can help students map out classes and study time and identify whether a full course load is practical.

Weekly Planner Example