Explore all the opportunities awaiting you at Wake Tech during the college's Open House, from 9 a.m. to 12 p.m. Saturday on Southern Wake Campus.
Learn a variety of skills for a role as an income maintenance caseworker for the North Carolina Division of Social Services (DSS), determining eligibility for services. These intensive, hands-on, interactive courses provide an overview of DSS and the NCFAST data-entry system and build data entry, keyboarding, interviewing, workplace success and customer service skills.
Each class should be registered for separately:
Successfully completing Human Services Exploration: DSS Caseworker (NCFAST) is required to register for Income Maintenance Caseworker - NCFAST.
Become proficient using the NCFAST application and build skills in communication, interviewing, time management, and gathering, compiling and analyzing data.
The courses are the first of a two-part training program that can serve as a pathway to further training. DSS partnered with the Capital Area Workforce Development Board to offer this opportunity.
Workforce Continuing Education offers financial assistance for many workforce training programs through the Propel program and other resources. Email [email protected] for more information.
To be notified when this course becomes available, please use Wake Tech's Notify Me service.