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Dental Billing & Coding

Billing and coding specialists are essential for dental operations, and positions are in high demand. If you possess excellent customer service skills, are detail oriented and have strong communication skills, a career in billing and coding may be the one for you.

The program is online, and all hours will be completed via Blackboard, where assignments and learning materials will be available for students to complete from their computer at their own pace. There are no scheduled meeting times for classes.

Each course should be registered for separately. Dental Terminology must be passed prior to Dental Billing and Coding.

Upon completing these classes, students will be able to take the CDC – Certified Dental Coder and the CDBS – Certified Dental Billing Specialist exams.

Industry-recognized credential: Certified Dental Coder and Certified Dental Billing Specialist, by the American Dental Coders Association

Complete in: Nine months or less

Industry Recognized Credential

Professional licensure

Wake Tech academic programs (credit and non-credit) that are designed to lead to professional licenses are tied to North Carolina or national certifications. If you intend to pursue professional licenses outside North Carolina once you have completed your academic program at Wake Tech, please refer to the Professional Licensure section of the college's distance education authorization page for additional information.
 

Financial assistance available

Workforce Development offers financial assistance for many workforce training programs through the Propel program and other resources. Email [email protected] for more information.

Financial Resources and Student Support

Dental Billing and Coding Courses

Dental Terminology

  • Course ID: MED-3235B3
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
This dental terminology course introduces dental terminology as it relates to procedures and services, techniques, materials, and dental diagnoses. Students will gain an understanding of dental vocabulary, abbreviations, symbols, word building, and pronunciation by defining, interpreting and listening to dental terms while reviewing the function, pathology, clinical procedures, and pharmacology of the oral cavity.

Course Objectives

• Write, listen, and comprehend terminology related to the oral cavity and dental services
• Identify and label the structures within the oral cavity
• Differentiate between services provided by different dental specialties and the diagnoses that they treat
• Explain pain management protocol and pharmacology associated with specific diagnoses
• Contrast
• Distinguish between radiology procedures needed for oral exams as well as


Outline of instruction

Chapter 1: Introduction to Dental Terminology

Chapters 2 and 3: Anatomy and Oral Structures & Tooth Origin and Formation

Chapter 7: Examination and Prevention

Chapter 8: Pain Management and Pharmacology

Chapter 9: Radiography

Chapter 10: Tooth Restorations

Chapters 12 and 13: Prosthodontics & Endodontics

Chapter 14: Oral and Maxillofacial Surgery

Chapters 15 and 16: Orthodontics and Periodontics

Chapters 18 and 19: Dental Laboratory Materials & Dental Laboratory Procedures

Chapter 20: Business Management Procedures


Contact Hours

112

CEUs

No

Industry Standard, State or National Certification

None

CE or CU Articulation

No

Prerequisites

None

Text and Supplies Needed

Dental Terminology 4th edition by Dofka and Kindle
Good internet source and computer

Clinical Site/Special Facilities

None

Requirements for Successful Completion

80% attendance"Active, online, regular weekly attendance and participation is vital for successful completion of the course.
Regular online weekly participation is required to be successful in this course."

Accreditation/Special Approval Requirements

N/A

Intended Audience

The intended audience for this course is all dental office staff - from the front office to the patient care workers.

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

Dental Office Managers, Dental Front Office staff (Receptionist, Office Assistant, etc.), Clinical Documentation Improvement, Dental Coders

Industry or Job Titles Related to training Outcomes for Employment

Dental Office Managers

Dental Office Assistant

Dental Coder

Dental Biller

Related Courses

Course Contact Information

Health Science Non-Degree Programs http://cehealth.waketech.edu
919-747-0140
[email protected]

Current Opportunities
Details Section Date(s) Location Price Seats  
310933 05/19/25 - 08/24/25 Online 180.00 7 Register

If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.

Dental Billing and Coding

  • Course ID: OST-3150C3
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
This course introduces the dental revenue cycle including dental insurance types, verification, breakdowns, estimates and how to avoid errors when filing dental claims. Once the student has a basic understanding of insurance and filing guidelines and requirements, the course will transition to dental coding and review the most current dental CDT codes and their descriptors and clinical documentation requirements. This will include case studies that review the appropriate use as well as clinical scenarios.

Course Objectives

• Identify the purpose of dental insurance and the difference between medical insurance
• Describe the various types of dental insurance plans and their guidelines and requirements
• Review terms related to the claims process including insurance participation, insurance estimates, verification, breakdowns, treatment planning, EOBs and AOB
• Defend insurance denials with the appropriate documentation, including appeals
• Compare the dental front office job duties including the role of the dental insurance coordinator
• Evaluate complex, real-life case studies and apply the concepts retained from the course material to defend billing against clinical documentation
• Analyze the layout and organization of the most recent year CDT book and properly code procedures from clinical documentation scenarios
• Examine and study dental coding related to various specialties and subspecialties


Outline of instruction

What is Dental Billing and Coding?

Types of Insurance & In/Out of Network

Dental Insurance Verification, Breakdown and Estimates

Dental Claims

Explanation of Benefits & Assignment of Benefits

Avoiding Claims Errors and Denials & Non-Covered Services

Understanding Discounts and Fraud & How to get Paid for Commonly Denied Services

The Role of the Insurance Coordinator

Case Studies

Dental Coding - How to use the CDT Book

Diagnostic and Preventative Services

Restorative, Endodontic and Periodontics

Prosthodontics & Implant Services

Oral and Maxillofacial Surgery

Orthodontics & Adjunctive General Services


Contact Hours

128

CEUs

No

Industry Standard, State or National Certification

CDC - Certified Dental Coder and CDBS - Certified Dental Billing Specialist

CE or CU Articulation

No

Prerequisites

Dental Terminology or appropriate background working with dental terminology

Text and Supplies Needed

2024 CDT code book (ADA)
Dental Administration with Confidence 2024 by Charles Blair, Greg Grobmyer and James DiMarino ISBN: 978-1-7373947-8-5

Clinical Site/Special Facilities

None

Requirements for Successful Completion

80% attendance"Active, online, regular weekly attendance and participation is vital for successful completion of the course.
Regular online weekly participation is required to be successful in this course."

Accreditation/Special Approval Requirements

N/A

Intended Audience

The intended audience for this course is all dental office staff - from the front office to the patient care workers.

Specific Industry or Business Support Needs

Dental Office Managers, Dental Front Office staff (Receptionist, Office Assistant, etc.), Clinical Documentation Improvement, Dental Coders

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to training Outcomes for Employment

Dental Front Office

Dental Coder

Dental Biller

Related Courses

Course Contact Information

Samantha Bray
919-532-5844
[email protected]

Current Opportunities
Details Section Date(s) Location Price Seats  
311458 05/19/25 - 09/07/25 Online 180.00 10 Register

If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.

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