Online education is an integral part of Wake Technical Community College’s program offerings. In compliance with the U.S. Department of Education State Authorization Requirements in Section 600.9(c) of the October 29, 2010, final program integrity rule, Wake Tech is pursuing authorization from states and territories beyond North Carolina’s borders to offer online courses to students who do not reside in North Carolina. Wake Tech will continue to monitor developments in other states and territories, and if authorization or licensure is or becomes necessary, the College will obtain approvals.

1. Wake Technical Community College has authorizations or exemptions from the following states for purely (100%) distance education programs, including online or correspondence study programs. If you reside in any of the states listed below, you may register for Wake Tech’s online classes, assuming all admission requirements and pre- or co-requisites are met:
   • California
      
2. Wake Tech is also a member of the National Council for State Authorization Reciprocity Agreements (NCSARA) which allows students in participating states and territories to enroll in online distance education classes. 

State Complaints Unit

Wake Technical Community College is a member of the North Carolina Community College System (NCCCS). The State Complaints Unit Policy is available for all students to review but students are advised to begin the process at the institutional level. 

• http://www.waketech.edu/student-services/catalog/student-code-conduct-rights-and-responsibilities 
  (Select Code of Conduct tab;  then read Section IV Student Code of Conduct also Select Other Complaints tab; Section V ) (Wake Tech procedures) 
• https://www.northcarolina.edu/complaints
  (State of North Carolina Complaint Process)
• https://www.northcarolina.edu/sites/default/files/student_complaint_policy.pdf
  (Student Complaint Process)
• https://www.northcarolina.edu/sites/default/files/student_complaint_form.pdf
  (Student Complaint Form)

Contact Info:
The University of North Carolina System Office
c/o Student Complaints
910 Raleigh Road
Chapel Hill, NC 27515-2688
919-962-4550
Website: http://www.northcarolina.edu/complaints
Email: [email protected]

Wake Technical Community College Complaint Policy

Students residing outside of the State of North Carolina while taking online courses from Wake Tech who desire to resolve an academic grievance or complaint should first follow Wake Tech’s Student Grievance Procedure or the Student Complaint Procedure outlined in the Student Code of Conduct, Rights, and Responsibilities section of the College Catalog (Select Code of Conduct tab;  then read Section IV Student Code of Conduct also Select Other Complaints tab; Section V ).  Complaints should be filed via the online Student Complaint Reporting Form only when there is no other appeal or grievance procedure.

Contact Information:
Karen Phinazee
Senior Dean of Student Development
Deputy Title IX Coordinator
Wake Technical Community College
Southern Wake Campus, Building L - 128C
9101 Fayetteville Road
Raleigh, NC 27603
919-866-6169
[email protected]

Sandra Dietrich
Vice President of Curriculum Education Services
Chief Academic Officer
Southern Wake Campus, Building M - 326B
Raleigh, NC 27603
919-866-5674
[email protected]

Southern Association of Colleges and Schools Commission on Colleges Complain Procedures

However, if for some reason the complaint is not satisfactorily resolved, the next step would be to file a complaint with Wake Tech’s accrediting agency. Wake Tech is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees, diplomas, and certificates. Students who file a complaint with the accrediting agency should follow the SACSCOC Complaint Procedure The contact information for SACSCOC is:

1866 Southern Lane,
Decatur, Georgia 30033-4097
Telephone: 404-679-4500
Website:  http://www.sacscoc.org/

For more information on complaints about out of state students, please visit our Out of State Student Complaint Page

State Authorization Reciprocity Agreement-North Carolina (SARA-NC) Complaint Process

Students may also file a complaint with SARA NC. SARA NC is the portal for the North Carolina State Education Assistance Authority. Students should follow the SARA-NC Complaint process and use the SARA-NC Complaint Form.

SARA-NC Contact Information:

SARA North Carolina
North Carolina State Education Assistance Authority
P.O. Box 14103
Research Triangle Park, NC 27709
T: 855-SARA-1-NC (727-2162)
T: 919-549-8614, ext. 4667
www.saranc.org

Complaint Form:  http://www.saranc.org/docs/SARA-NC-ComplaintForm.pdf
Complaint Process: http://www.saranc.org/Complaint.html
Email: [email protected]

Professional Licensure

Currently, Wake Technical Community College does not offer an online program that leads to professional licensure. The college’s licensure and certification programs are either tied to the State of North Carolina or are national certifications. Students seeking to complete licensure or certification programs with Wake Technical Community College and planning to move to another state will need to contact that specific state licensure board to learn how to obtain a license or certification in that particular state.

Also, you will need to contact the degree program administrator within Wake Technical Community College (919-866-5000) directly, prior to enrolling in the course or degree program.