e-Learning Testing Center (eLTC)

Spring 2020 Hours of Operation
January 7 – May 8, 2020

Students in online and hybrid courses may be required to complete tests or assignments with a proctor at a Wake Tech eLearning Testing Center (no student fee involved) or an approved proctoring location. It should be noted that approved proctoring locations off of Wake Tech campuses may include a student fee to cover the cost of this service by the provider.

The eLTC provides support services to Wake Tech curriculum students and instructors in online and hybrid courses. 

Online Testing Resumes: January 21 

eLTC Staff Training & Faculty Planning:
January 2-20

Spring 2020 – Closed Dates

  • January 20 (MLK Holiday)
  • February 18 (* CU Division PD)
  • March 9 (eLTC Mid-Semester Training)
  • March 16-21 (CU Student & Faculty Break)
  • April 9-11 (9th Faculty PD Workday / 10th Good Friday)
  • April 20 (eLTC Final Exam Planning Meeting)
  • May 11-25 (eLTC Closed)

Please Be Advised

  • All students MUST present their Wake Tech Student ID (as shown below) in order to complete testing in the eLTC. Neither old-style IDs or Driver's Licenses are accepted.
  • Cell phones are prohibited in the eLTC during testing.
  • To reduce distractions, phone calls are not accepted nor returned during testing.
  • Deadline for WTCC Seated Make-up Exams: April 13

FREE Microsoft Office Certification Testing available to WTCC students, faculty & staff
January 22-24 from 8:30 a.m. - 5:00 p.m.  (Walk-in Only) 
Western Wake Campus, room 265

eLTC Locations and Hours of Operation

Perry Health Sciences Campus

Building B - Room 428
2901 Holston Lane
Raleigh, NC 27610

Monday &Thursday 1:00 p.m.-9:00 p.m. (Doors lock at 8:00 p.m.)

* No exams will be administered within one hour of closing times

Scott Northern Wake Campus

Building F, Room 303
6600 Louisburg Rd.
Raleigh, NC 27616

Monday-Thursday 8:30 a.m.-9:00 p.m. (Doors lock at 8:00 p.m.)
Friday 8:30 a.m.-5:00 p.m. (Doors lock at 4:00 p.m.)
Saturday 8:30 a.m.-12:00 p.m. (Doors lock at 11:00 a.m.)

* No exams will be administered within one hour of closing times

Southern Wake Campus

Building J - ILC, Room 105
9101 Fayetteville Rd.
Raleigh, NC 27603

Monday-Thursday 8:30 a.m.-9:00 p.m. (Doors lock at 8:00 p.m.)
Friday 8:30 a.m.-5:00 p.m. (Doors lock at 4:00 p.m.)
Saturday 8:30 a.m.-12:00 p.m. (Doors lock at 11:00 a.m.)

* No exams will be administered within one hour of closing times

Western Wake Campus

Second Floor, Room 265
3434 Kildaire Farm
Cary, NC 27518

Monday-Thursday 8:30 a.m.-9:00 p.m. (Doors lock at 8:00 p.m.)
Friday 8:30 a.m.-5:00 p.m. (Doors lock at 4:00 p.m.)
Saturday 8:30 a.m.-12:00 p.m. (Doors lock at 11:00 a.m.)

* No exams will be administered within one hour of closing times

Please email all queries to [email protected]


Du-Shan Conway, Manager 919-335-1074 Fax: 919-363-1015
Michelle Marshall, Lead Coordinator 
Cecelia Davis, Coordinator 919-335-1072  

Alternate Proctoring Locations & Services

Approved SmarterProctoring Academic Institutions

Students residing within a fifty-mile radius of WTCC are expected to test in the eLearning Testing Center unless special circumstances are demonstrated.  Students requesting an Alternate Proctoring Institution (API) are responsible for having the API approved by their WTCC course instructor. 

All proctored exams must be administered within an educational setting, i.e. academic institution with an official school email address, or employer within an educational setting or military base.  Military personnel may make arrangements for proctored testing with the command educational officer. Students may not use personal friends, colleagues, or family members as proctors.

Students should log into their Blackboard account and select the relevant course.  Select the “Tools” link on the left side of the instructor’s course page and select the SmarterProctoring icon. 

Enter a zip code and select the desired proctor and schedule appointment.  Inform WTCC instructor of approved Alternate Proctoring Institution (API).

If API is not listed in SmarterProctoring, please contact preferred academic institution and request they register an account with SmarterProctoring to expedite the transfer of testing materials with WTCC. 

If you are unable to schedule an appointment with your selected API, please contact your instructor regarding the API Contract, which must be completed and signed, then approved by your instructor at least five (5) business days before the opening of the relevant testing window. 

Alternate Proctors
NOT affiliated with SmarterProctoring

Alternate Proctor (AP) List AP Website URL Information
AB Tech Community College Testing Center https://www.abtech.edu/proctor/student
Appalachian State University https://testing.appstate.edu/
Bellevue University Testing center https://www.bellevue.edu/student-support/testing-center/test-center
Brookhaven College https://www.brookhavencollege.edu/services/academic-support/testing-centers/pages/default.aspx
Campbell University Testing Center https://aoe.campbell.edu/fort-bragg/national-testing-center/
Caldwell Community College & Technical Institute http://www.cccti.edu/Students/TestingCenter.asp
Central Piedmont Community College https://www.cpcc.edu/admissions/testing-and-assessment/distance-proctoring-services
Central Texas College https://www.ctcd.edu/students/current-ctc-students/testing-services/
Central Texas College Fort Hood  
Central Washington University http://www.cwu.edu/testing/
College of the Albemarle https://www.albemarle.edu/student-resources/academic-support/library/testing-center/
Davis Technical College https://www.davistech.edu/assessmentcenter
East Carolina University (ECU) Testing Center https://www.ecu.edu/acad/deproctoring/
ETC Learning Centers – Texas https://www.etclearningcenters.com/index.html#services
Fayetteville State University https://www.uncfsu.edu/community/university-testing
Florida Gateway College https://www.fgc.edu/students/test-center/
Florida Gulf Coast University, Testing & Assessment Center https://www.fgcu.edu/testing/programs/proctored-exams.aspx
Florida State College – Jacksonville https://www.fscj.edu/academics/schools-of-learning/online-learning/online-course-testing
Forsyth Technical Community College – Academic https://www.forsythtech.edu/student-services/student-resources/learning-center/
Georgia Piedmont Technical College https://www.gptc.edu/future-students/admissions/assessment-center/
Global Institute Technology Services https://gitservices.com/product/proctored-testing-computerpaper-based-fairfax-va-3hrs/
Green River College https://www.greenriver.edu/students/academics/assessment-testing-center/proctored-testing/
Haywood Community College – Learning Support Services https://www.haywood.edu/learning-support-services/testing
Howard Community College Testing Center https://www.howardcc.edu/admissions-aid/apply-for-admission/testing/
Las Courte Oreilles Ojibwa Community College (LCOOCC) Testing Center https://www.lco.edu
Lee College Testing Center http://www.lee.edu/testing/
Miami Dade College (MDC) – West Campus http://www.mdc.edu/main/testing/assessments/proctoring_services.aspx
MKM Higher Education Testing Center http://www.mkmhetc.com/services.html
Montgomery College  - Takoma Park/Silver Springs Assessment Center https://www.montgomerycollege.edu/admissions-registration/assessments.html#takomaparksilverspring
Montgomery Community College (MCC) – Maple Woods https://www.montgomery.edu/distance-learning
MSU – Billings City College https://www.msubillings.edu/citycollege/support/testing.htm
New York Business Institute https://www.nybi.org/proctoring.html
North Central Technical College https://www.ntc.edu/about/locations-facilities/testing-center
Northeast Wisconsin Technical College Testing Center https://www.nwtc.edu/admissions/evaluation-and-assessment/assessment-and-test-center
Ohio University – Chillicothe https://www.ohio.edu/chillicothe/current-students/testing-center
Pierce College https://www.pierce.ctc.edu/testing-services
Pitt Community College https://pittcc.edu/admissions/placement-testing/placement-testing-office/
Randolph Community College Assessment Center https://www.randolph.edu/student-success/placement-assessment/placement-assessment-times-and-locations.html
Rowan Cabarrus Community College https://www.rccc.edu/testing/
Salt Lake City Community College Testing Center http://www.slcc.edu/testing/
San Diego State University http://go.sdsu.edu/student_affairs/sds/test-acc.aspx
Sandhills Community College-Boyd Library http://www.sandhills.edu/admissions/test-exemptions-placement-testing/
Sandy Testing Center https://online.utah.edu/exams-and-proctoring/
St. John's River State College http://www.sjrstate.edu/testingcenter.html
Surry Community College https://surry.edu/call-us/faculty-and-staff-directory/laura-bracken
Sylvan Learning Center - Albany, NY https://locations.sylvanlearning.com/us/albany-ny
Thomas Nelson Community College https://tncc.edu/admissions/testing
Trident Technical College https://www.tridenttech.edu/student/resources/testing/
UMASS Boston Testing Center https://www.umb.edu/academics/vpass/uac/testing_services
Union West Regional Library https://statelibrary.ncdcr.gov/ld/about-libraries/library-directory/union-west-regional-library
University City Regional Library https://www.cmlibrary.org/branch/university-city-regional
University of California - Irvine (UCI) Academic Testing Center http://www.testingcenter.uci.edu/
University of Nebraska at Omaha Testing Center https://www.unomaha.edu/enrollment-management/testing-center/index.php
University of North Carolina (UNC) - Wilmington https://uncw.edu/testingservices/
University of West Georgia  - Testing Location https://www.westga.edu/newnan/test-proctoring.php
University of Wisconsin - La Crosse https://www.uwlax.edu/counseling-testing/testing/uwl-testing-center/
University of Wisconsin - Rock County https://rock.uwc.edu/academics/resources/test-proctoring
Valencia Community College - East Campus https://valenciacollege.edu/students/learning-support/osceola/testing.php
Vance Granville Community College https://www.vgcc.edu/testingcenter/testing-services
Virginia Highlands Community College https://www.vhcc.edu/current-students/student-services/testing-center/contact-us

Testing Reservations

Reservation Policy and Scheduling

All student reservations for online/hybrid testing must be secured through SmarterProctoring Management Services located in the instructor’s Blackboard course shell. The eLTC strongly recommends scheduling appointments in advance, and no less than 24 hours before desired testing time, to ensure preferred appointment times, seating or and location.

**Time blocks may not appear once maximum seat capacities are filled. If this occurs, select a different campus location; or alter the preferred time and/or date within the current test window.**

Students should complete the following steps to reserve appointment(s):

  • Login to Blackboard and select relevant course for testing.
  • Access the “Tools” link on the left panel of the instructor’s Blackboard page
  • Select the SmarterProctoring icon.
  • Enter zip code to create an account and choose preferred eLTC campus location OR Alternate Proctoring Institution (API must be registered with SmarterProctoring)
  • Follow blue prompts to select date and time for testing.
  • Check the box acknowledging eLTC policy regarding student obligations.

Phone Calls
To reduce distractions for students during testing, phone calls are neither answered nor returned. Please send all inquiries to [email protected].

Canceling and/or Rescheduling
Student reservation appointments can be canceled and/or rescheduled through student SmarterProctoring accounts instantly.

Student Obligations

  • Students may NOT bring cell phones or personal electronic devices to the testing center.
  • A current Wake Tech photo I.D. badge is required to complete testing. No WTCC student may complete testing without a valid WTCC student I.D.
  • No exam will be issued within 45 minutes of closing time. Late arrivals may not receive the maximum time allowed or may be required to schedule a new appointment.

Proctored Testing for Wake Tech Alumni Students

Reservation Requests and Instructions for Wake Tech Alumni

Wake Tech offers proctored exam services to current students; staff; faculty; and graduates continuing their degree programs, and enrolled at four-year universities or any community college within the North Carolina Community College System.

Persons meeting these criteria must complete a verification process first, by emailing your student name; contact number; instructor’s name; email address; and course information to: [email protected]

All reservation requests must be submitted 3 weekdays BEFORE your desired testing date. Requests that do not meet this requirement will not be confirmed.

All exams are proctored at the Western Wake Campus by appointment only. Appointments scheduled through the UNC Portal and not approved beforehand, will be canceled immediately.  

To reduce distractions for students during testing, phone calls are neither answered nor returned.  Please send all inquiries to: [email protected]