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Wake Tech’s business training programs are designed to boost your resume and sharpen the skills employers value.

Gain practical knowledge in areas like Lean Six Sigma, notary services, developing clear organizational procedures and communicating effectively across generations and cultures. Whether you’re looking to advance your career or expand your skill set, our courses give you the tools to stand out in today's workplace.

Ready to land your dream job? Get resume tips and interview coaching at Wake Tech's Career Services Office.

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Computer Skills
Wake Tech Human Resources training
Human Resources Certification
Lean Six Sigma training
Lean Six Sigma
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Notary Public
Wake Tech office administration certification training
Office Admin Certification
Bookkeeping and accounts payable training
Office Finance Certification
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Paralegal
Wake Tech Project management training
Project Management (PMP®)
Wake Tech real estate training
Real Estate
Wake Tech social media and marketing training
Social Media & Marketing

Business Career Field Courses

Project Management Fundamentals

  • Course ID: MLS-3810IE
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Organizations initiate projects to create new computer applications, erect bridges and buildings, improve processes, develop new products, and reorganize company operations. Unfortunately, most organizations do not manage projects well, creating an unprecedented demand for project management practitioners. If you're organized, perceptive, detail-oriented, and an excellent communicator, you just might have what it takes to succeed in the fast-growing field of project management. In this course, an experienced Project Management Professional will help you master the essentials of project management. You will become an indispensable member of your project team by discovering and mastering the critical concepts you need to plan, implement, control and close any type of project. You will learn about project politics and ethics, project measurements, and project closure. You will be able to develop all sections of a project plan, you will become comfortable with the project management body of knowledge, and you will develop a variety of powerful techniques to generate project ideas. If you're new to project management, this course will provide you with the essential information you will need to prepare for and complete your first project. If you're an experienced project manager, this course will make you more valuable to your employer by increasing your skills and competencies. This course and its follow-up (Project Management Applications) also include essential information that will help you prepare for the Project Management Professional (PMP)® and the Certified Associate in Project Management (CAPM®) exams offered by the Project Management Institute (PMI)®. Certification Magazine recently identified PMP certification as "the highest-paying certification" of the year.

Course Objectives

Master the essentials of project management.

Learn about project politics and ethics, project measurements, and project closure.

Develop a variety of powerful techniques to generate project ideas.


Outline of Instruction

Lesson 1 - Project Management Overview

Lesson 2 - The Power of Planning

Lesson 3 - The Power of Control

Lesson 4 - The Project Manager and the Project Team

Lesson 5 - Stakeholder Interactions and Expectations

Lesson 6 - Project Management Soft Skills

Lesson 7 - Project Cost Management

Lesson 8 - The Project Plan (Part 1)

Lesson 9 - The Project Plan (Part 2)

Lesson 10 - Project Implementation

Lesson 11 - Project Control

Lesson 12 - Project Closure


Contact Hours

24

CEUs

1

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

There are no prerequisites to take this course.

Learning Supplies Needed

Hardware Requirements:
This course can be taken on either a PC, Mac, or Chromebook.

Software Requirements:
PC: Windows 8 or later.
Mac: macOS 10.6 or later.
Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
Adobe Acrobat Reader.
Applications must be installed and fully operational before the course begins.

Other:
Email capabilities and access to a personal email account.

Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.

Clinical Site/Special Facilities

None

Requirements for Successful Completion

90% attendance
• Students must successfully pass 10 quizzes with a minimum grade of 70% by the second quiz attempt.
• If all quizzes are not passed with 70 or better by the second attempt, the final exam score must be 70% or higher on the first attempt for successful completion.
• The Final Exam must be taken by the Wake Tech course end date.

Accreditation/Special Approval Requirements

N/A

Intended Audience

This course is intended for project managers or project team members.

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Non-Credit Online Learning https://ceonline.waketech.edu
919-532-5847
[email protected]

Current Opportunities
Details Section Date(s) Location Price Seats  
320147 02/11/26 - 04/03/26 Online 77.00 12 Register
326255 03/18/26 - 05/08/26 Online 77.00 20 Register

If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.

Real Estate Law

  • Course ID: RLS-3700AE
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Explore the legal issues involved in real estate law, from investing to title examinations. You'll not only master the essentials, but you'll receive hands-on applications and examples that will show you how to use this knowledge in a day-to-day real estate practice or in personal real estate investing. The course will present real estate law in down-to-earth terms. By mixing explanation of legal theory with specific and practical examples, it draws a balance between legal philosophy and legal practice. You'll soon see just how fascinating a topic real property law can be.

Course Objectives

Build a strong knowledge base as you discover how legal concepts are put into practice every day.

Learn to identify key words and phrases and define them on the spot.

Learn worded descriptions of real property


Outline of Instruction

Lesson 1 - The Law of Property
If you've ever considered becoming a real estate broker, buying or selling a home, investing in real estate, or getting into real estate law, this is the course for you! In Lesson 1, you'll learn about the key differences between real and personal property, as well as some of the unique characteristics of land. You'll also get an overview of all the varied classifications of real property-you may be surprised by all the possibilities!

Lesson 2 - All About Estates
If you own property, does that mean you can do anything you like with it? In today's lesson, you'll learn about what kinds of titles carry which kinds of rights. There's one type of title you'll want above all others, and you need to know about it long before you ever think about buying any real estate. We'll also look at what happens when two or more people own property together. This can get complicated, so we'll untangle who has the right to do what

Lesson 3 - The Importance of Property Boundaries
Most people don't know anything about property boundaries . . . until they're unpleasantly surprised by someone knocking down their back fence. In this lesson, you'll discover how to read and understand the different types of property descriptions, how to avoid disputes about them, and how to make this inside knowledge work for you

Lesson 4 - Sales and Foreclosures
In this lesson, you'll learn about the basic contract requirements involved in selling property. Don't worry, though-it's not just dry theory! I'll also introduce you to the typical people involved in a sale and walk you through the usual procedures. Then we'll dive into a topic many people regard as a potential gold mine: foreclosures. We'll straighten out some common misconceptions and see just what's involved in bidding on foreclosed property

Lesson 5 - Fixtures, Easements, Licenses, and Liens
When you sell property, what items can you take with you and what must remain? This issue involves the law of fixtures, and most buyers and sellers don't know anything about it. But you will! You'll learn how and why a seller can remove a refrigerator but not the antique doorknobs. We'll also look at the important issue of easements, which give a non-owner the right to use part of someone else's land. Both of these topics are absolutely essential for anyone considering buying or selling real estate

Lesson 6 - What You Need to Know About Contracts
In this lesson, we'll track the negotiations that go on when you buy and sell real estate. You'll learn what a contract actually does, and you'll explore two of the most common real estate contracts: the "listing agreement" and the "offer to purchase and contract of sale." Then we'll follow a sale from the posting of the For Sale sign to the offers, counteroffers, rejections, and finally to the acceptance

Lesson 7 - Landlord-Tenant Law
If you've ever been a tenant or plan to become a landlord, then you should pay particular attention to this lesson. Here we'll examine landlord-tenant law, exploring what rights and obligations each has to the other. You'll see when and how a landlord can evict a tenant and how tenants can protect themselves. And we'll walk step-by-step through the terms of a typical lease

Lesson 8 - The Ins and Outs of Deeds
Anyone who plans on owning real estate must know about deeds. A deed simply transfers ownership rights, but if you've ever tried to read one, you know just how confusing they can be. In this lesson, we'll decipher all the parts of the deed, clarifying what each clause means and how each part impacts your ownership rights. We'll also discuss ways to make sure the owner transfers all of his or her legal rights in the property to you.

Lesson 9 - Demystifying Mortgages
Mortgages can be just as confusing as deeds! So in this lesson, we'll demystify them by discussing what a mortgage is, what "prequalification" and "preapproval" are, and what lenders look for before entering into a mortgage with a borrower (especially credit issues). You'll also see what types of mortgages you can choose from and understand the good and bad points of each.

Lesson 10 - What Happens at the Closing?
Real estate closings often seem overwhelming. So many papers are flying around, and if you're the buyer, you're signing things without really knowing what they are. And then there's the whole issue of closing costs, which can add several thousand dollars to the sale. In this lesson, you'll meet the people involved in a typical closing, see what documents the closing professional needs, learn about the ones a buyer must sign, and what the costs are and where they come from. By the time you finish this lesson, you'll feel much more comfortable with this process!

Lesson 11 - Zoning and Restrictive Covenants
Who creates zoning rules and how? What can a zoning ordinance regulate? How are they enforced? If you need to get around one, can you? These are just some of the questions you'll find answers to in this lesson. We'll also take a look at an area of law most people don't know about-but it can have a huge impact on all types of property owners. That's restrictive covenants. Last, you'll learn what kind of action you can take if your neighbor becomes a big nuisance.

Lesson 12 - Real Estate Professions
In our final lesson, we'll survey the various types of professions tied to real estate. If you're interested in becoming a real estate agent, you'll learn about the process here. We'll also discuss the advantages and disadvantages of real estate investing to help you decide if this is something you'd like to do. And we'll finish up by profiling other careers, such as surveyors, real estate paralegals, appraisers, inspectors, and more


Contact Hours

24

CEUs

1

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

There are no prerequisites to take this course.

Learning Supplies Needed

Hardware Requirements:
This course can be taken on either a PC, Mac, or Chromebook.

Software Requirements:
PC: Windows 8 or later.
Mac: macOS 10.6 or later.
Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
Adobe Acrobat Reader.
Software must be installed and fully operational before the course begins.

Other:
Email capabilities and access to a personal email account.

Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.

Clinical Site/Special Facilities

None

Requirements for Successful Completion

80% attendance
• Students must successfully pass 10 quizzes with a minimum grade of 70% by the second quiz attempt.
• If all quizzes are not passed with 70 or better by the second attempt, the final exam score must be 70% or higher on the first attempt for successful completion.
• The Final Exam must be taken by the Wake Tech course end date.

Accreditation/Special Approval Requirements

N/A

Intended Audience

If you're interested in learning the basics of real estate law, including investing, title searching, and mortgages this course is for you!

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Non-Credit Online Learning https://ceonline.waketech.edu
919-532-5847
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech's Notify Me service.

Creative Real Estate Investing

  • Course ID: SEF-3001A2
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Learn how to invest in real estate - how to find, evaluate, buy, sell, finance, and manage property. This course, for the beginning investor or the seasoned manager, includes negotiation "secrets" and teaches you about short sales, REOs, buying investment properties in college towns, and much more!

Course Objectives

Students will be able to define basic real estate terminology, determine if real estate investing is suited for individual student, learn to buy and profit from real estate investing.


Outline of Instruction

Class 1
Introduction to Real Estate Investing
• What are the first steps to take when deciding to invest in real estate
• Are you going to be an active or passive investor
• Investing for income, capital appreciation, personal use or combination
• Is this something you will do full-time or on the sideline
• What is your time frame
• Tax benefits of Real Estate Investing
• Investing for tax considerations
• Schedule E
• De-mystifying tax questions on Real Estate Investing
Forming your Real Estate Team
Review of the steps to follow when embarking on purchasing investment property

Class 2
The most common mistakes real estate investors make and how to avoid them
• Financing or not getting financing ahead of time
• Doing everything on your own
• Overpaying
• Underestimating expenses
• Inadequate research
Building a Portfolio: How to evaluate, find and choose rental properties
• Tenant screening
• Importance of a home inspection/ negotiating on a home inspection
• Property manager pros and cons
• General good practices with tenants
• Fannie Mae Guide to Becoming a Landlord

Class 3
Building a Portfolio Part 2
• How to evaluate, find and choose rental property
• Evaluating risk and return
• Researching the market: avoiding mistakes
• Foreclosures and Short Sales: pros and cons
• Flipping properties
• What to look for before making a bid on the property. Inspections and appraisals
Financing Options for Investment Property
• Financing options for different types of properties (duplex, vacation home, etc.)
• Paying with cash vs. financing
• Equity repositioning
• What affects your interest rate and down payment terms
• Concept of leverage and what makes up the interest rate and rate of return
• De-Mystifying tax questions on Real Estate Investing
Conclusion: Making a retirement plan for your future with Real Estate Investing


Contact Hours

12

CEUs

1

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

None

Learning Supplies Needed

Provided

Clinical Site/Special Facilities

None

Requirements for Successful Completion

100% attendance

Accreditation/Special Approval Requirements

N/A

Intended Audience

Anyone interested in the field of analyzing properties and investing in real estate.

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Community & Career Education Staff
919-532-5700
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech's Notify Me service.

Project Management Applications

  • Course ID: OST-3100PE
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Increase your value to your employer by discovering and mastering essential quantitative and qualitative project management applications. A successful project begins with process definition, data collection, and the scoping of project requirements. Every project ends with a motivated project team able to accomplish objectives on time and within budget. Winning projects rely on accurate cost and time estimates, identification of the critical path, and use of tracking and control tools. In this course, an experienced Project Management Professional will teach you the same powerful tools and techniques that experienced project management professionals rely on every day. You will increase the probability of project success by mastering the tricks of the trade: Earned Value Performance Measurement, Gantt Charts, Network Scheduling, Work Breakdown Structure, and Cost-Volume Analysis. You will become proficient at recruiting project team members and empowering them to succeed. You will understand the stages of team development, and you will gain skills in developing and motivating team leaders. You will learn how to understand and relate to an organizational culture and the differing characteristics of its work groups. The course also includes essential information that will help you prepare for the Project Management Professional (PMP)® and the Certified Associate in Project Management (CAPM®) exams offered by the Project Management Institute (PMI)®. Certification Magazine recently identified PMP certification as "the highest-paying certification" of the year.

Course Objectives

Understand the stages of team development, and you'll gain skills in developing and motivating team leaders.

Learn how to understand and relate to an organizational culture and the differing characteristics of its work groups.

Learn about project software, statistics, change management, processes, and estimating.


Outline of Instruction

Wednesday - Lesson 01

In our first lesson, you'll learn how to use a variety of project management data collection tools including check sheets, histograms, performance charts, and process definition tools such as work breakdown structure (WBS) and flowcharts. After you master these tools, you'll be able to increase your project management effectiveness by leaps and bounds.

Friday - Lesson 02

Estimating is a very important activity for every organization. It helps you calculate time and costs for your project. When you successfully use estimates, your actual cost of project work is very close to your projections. In today's lesson, you'll learn how to apply quantitative and qualitative estimating methods, such as historical analogy, the walk through and Delphi methods, expected value, and estimates under uncertainty.

Wednesday - Lesson 03

Earned value is gaining in popularity in project management circles. Although some people view it as a new concept, they're often surprised to learn that it's been around for more than 30 years. In today's lesson, I'll define earned value, describe its history, and discuss its benefits. You'll learn about the graphical and mathematical overview of earned value, and discover how to create a step-by-step earned value performance measurement (EVPM) system.

Friday - Lesson 04

Gantt charts, along with work breakdown structure (WBS), earned value performance measurement (EVPM), and the precedence diagram method (PDM), make up the big four of project management. A Gantt chart may be the most popular tool associated with project management because it's an easy to follow timeline chart. In today's lesson, you'll learn about the history of Gantt charts, find out how to create one, and discover their benefits and limitations.

Wednesday - Lesson 05

Network scheduling, along with earned value, represents one of the most technical aspects of project management. If you enjoy working with charts and numbers, this lesson is right up your alley! As with earned value, the precedence diagram method (PDM) includes a fair amount of terminology and a little bit of tricky math. Today you'll learn the basics of networks and see how they relate to project management. You'll discover activity-on-arc (AOA) and activity-on-node (AON) network scheduling methods and understand how to use task dependencies, dummy activities, and float time.

Friday - Lesson 06

In today's lesson, we'll take a break from using calculators and studying elaborate models. You'll learn how resource planning, work flow diagrams, and storyboards can help you create and implement an effective project plan. I'll also show you how to define and implement a project change control system and to how control project costs.

Wednesday - Lesson 07

Today, we'll discuss a few more tools to help you with your projects. We'll begin with cost-volume analysis, a tool to help you optimize choices using costs, volume, and desired profits. We'll move on to Monte Carlo simulation, a sophisticated tool you can use when you deal with completely random conditions. You'll learn how to use force field analysis, a tool that helps you evaluate a decision based on pros and cons, and apply the Pareto principle, a 200-year-old concept that helps you to focus on what's important.

Friday - Lesson 08

I believe that too many people in the project management field place too high of an emphasis on the role of project management software. While it has an important role to play as a tool, software is not a substitute for sound planning, effective implementation and control, and positive leadership. In today's lesson, I'll discuss the nature of project management software and help you identify winning techniques and processes. You'll read two case studies to help you understand issues pertaining to software implementation. You'll learn why some people are reluctant to use project management software, and discover ways to evaluate and select a software supplier.

Wednesday - Lesson 09

Many project managers and team members struggle to improve their projects' output. Despite their best efforts to improve customer satisfaction, project personnel are often unable to make much progress. The best way to succeed is to use statistics and a data-driven approach to characterize and improve your projects. Today, you'll learn about the measures of location (median, mode, and mean), the normal curve, and measures of dispersion (range, mean absolute deviation, variance, and standard deviation). You'll see how the Taguchi loss function is an alternative to traditional go/no-go inspection. You'll also learn how to measure variation, use prevention, and apply statistical process control (SPC) to help you produce predictable and acceptable results.

Friday - Lesson 10

Today, we'll discuss the dimensions of the project team. For your project to succeed, you need a skilled project manager and committed capable project team members. You'll learn how to identify essential competencies of an effective project manager, and how to establish a winning project team. You'll understand what it takes to recruit, evaluate, and select project team members. And you'll also learn about the concepts of a core team, extended team, and the overly important project team.

Wednesday - Lesson 11

I believe a potent combination of a high-functioning project team and a capable project manager is essential for your success in project management. Effective project teams come together through careful planning and action. In today's lesson, we'll discuss work group theory, contrast formal and informal work groups, and identify informal work group characteristics. You'll learn about the stages of team development, understand why change is so important for your project, and find out why people are reluctant to change. You'll learn how to overcome resistance to change and empower your project team.

Friday - Lesson 12

Today, we'll discuss fundamental organizational concepts. You'll discover the purpose of an organization chart and learn why a matrix organization is a common project management organizational structure. You'll understand key coordinating principles such as authority, responsibility, accountability, and power. And you'll gain insights into organizational culture by developing a deeper understanding of values and beliefs, the elements of successful delegation, and various theories of motivation and leadership.


Contact Hours

24

CEUs

1

Industry Standard, State or National Certification

Certification

PMP and Certified Associate in Project Management

Website

www.pmi.org

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

Completion of Project Management Fundamentals (or equivalent experience).

Learning Supplies Needed

Hardware Requirements:
This course can be taken on either a PC, Mac, or Chromebook.

Software Requirements:
PC: Windows 8 or later.
Mac: macOS 10.6 or later.
Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
Adobe Acrobat Reader.
Software must be installed and fully operational before the course begins.

Other:
Email capabilities and access to a personal email account.

Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.

Clinical Site/Special Facilities

None

Requirements for Successful Completion

90% attendance
• Students must successfully pass 10 quizzes with a minimum grade of 70% by the second quiz attempt.
• If all quizzes are not passed with 70 or better by the second attempt, the final exam score must be 70% or higher on the first attempt for successful completion.
• The Final Exam must be taken by the Wake Tech course end date.

Accreditation/Special Approval Requirements

N/A

Intended Audience

If you are interested in learning how to to maximize your project's chance of success and become proficient at recruiting and empowering your project's team members, this course is for you! This course will also help you prepare for the internationally recognized Project Management Professional (PMP®) and Certified Associate in Project Management (CAPM®) exams offered by the Project Management Institute, PMI®.

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Non-Credit Online Learning https://ceonline.waketech.edu
919-532-5847
[email protected]

Current Opportunities
Details Section Date(s) Location Price Seats  
320106 02/11/26 - 04/03/26 Online 77.00 19 Register

If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.

Notary Public Education (Book Included)

  • Course ID: SEF-3001O2
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
This course is approved by the Secretary of the State of North Carolina to train, test, qualify, and commission NC notaries. Students will learn the legal, ethical, and procedural requirements for notaries based on North Carolina law. This class includes the required Notary manual.

Course Objectives

Acknowledge signatures

Administer oaths and affirmations

Verify or prove signatures


Outline of Instruction

How to become a NC Notary Public

Review forms

Notary Public Act 10B

Notarization explained in Eight Simple Steps

Notarial Certificates

Special Circumstances

Notary Violations

Changes in Notary Status

Notary Instructor Login

Things a Notary Public should know about the Notary law

Exam and Reappointment

Electronic Notary

Contacting Secretary of State Notary Division


Contact Hours

7

CEUs

1

Industry Standard, State or National Certification

Certification

The North Carolina Department of the Secretary of State Notary Public Section

Website

https://www.secretary.state.nc.us/notary/

Certification Learning Outcomes/Requirements

NC Notary Public


CE or CU Articulation

No

Prerequisites

None

Learning Supplies Needed

Textbook Included in Class Price.

Clinical Site/Special Facilities

N/A

Requirements for Successful Completion

100% attendance

Accreditation/Special Approval Requirements

N/A

Intended Audience

Anyone who is needing, or wanting, to serve as a Notary Public in North Carolina.

Specific Industry or Business Support Needs

NC Notary Publics are used throughout the state, in various job functions, and are essential to business transactions throughout the state.

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

SEF-3001EG2


Course Contact Information

Community & Career Education Staff
919-532-5700
[email protected]

Current Opportunities
Details Section Date(s) Location Price Seats  
320041 02/02/26 - 02/02/26 Western Wake Campus 125.00 2 Register
320043 02/03/26 - 02/03/26 BEC 125.00 0  
320045 02/04/26 - 02/04/26 Western Wake Campus 125.00 7 Register
320049 02/04/26 - 02/04/26 BEC 125.00 5 Register
320057 02/09/26 - 02/09/26 Western Wake Campus 125.00 8 Register
320061 02/11/26 - 02/11/26 Western Wake Campus 125.00 5 Register
320006 02/12/26 - 02/12/26 RTP Campus 125.00 3 Register
325493 02/16/26 - 02/16/26 Western Wake Campus 125.00 16 Register
325492 02/17/26 - 02/17/26 BEC 125.00 12 Register
325508 02/18/26 - 02/18/26 BEC 125.00 15 Register
325509 02/18/26 - 02/18/26 Western Wake Campus 125.00 18 Register
325510 02/23/26 - 02/23/26 Western Wake Campus 125.00 15 Register
325731 02/24/26 - 02/24/26 BEC 125.00 17 Register
326110 02/25/26 - 02/25/26 Western Wake Campus 125.00 15 Register
326112 02/25/26 - 02/25/26 BEC 125.00 16 Register
320007 02/26/26 - 02/26/26 RTP Campus 125.00 15 Register

If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.

Fundamentals of Project Management

  • Course ID: SEF-3001EG1
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
The Fundamentals of Project Management training is designed to provide an introductory overview of the project management discipline.

The training effectively combines introductory lecture and discussion with hands-on application of the most basic project management principles. The training focuses on the standard project management terms and processes associated with initiating, planning, executing, controlling, and closing a project.

Topics areas include:
• Project Management Terminology
• Project Organizations
• Project Selection and Prioritization
• Initiating a Project
• Scope Definition
• Project Planning and Scheduling
• Resource Identification and Assignment
• Project Budgeting
• Project Reporting
• Risk Management
• Scope and Change Control
• Project Closure

Course Objectives

The primary objectives of this session include learning how:
• To define and recognize the fundamental terminology of the project management discipline
• To identify all process groups of the project management life-cycle
• To prioritize the primary project constraints of a project
• To identify and assess the relative importance of key project stakeholders
• To identify key project deliverables and decompose them to build a Work Breakdown Structure (WBS)
• To formulate an activities list required to produce the project's deliverables and work packages
• To build a project schedule, identify its critical path, and determine relative float/slack for activities
• To identify pertinent roles and responsibilities required to complete the project activities
• To formulate a budget estimate for the project
• To identify key communication elements of a project
• To assess key project risks and formulate action plans to minimize their exposure to the project


Outline of Instruction

I. Introduction to Project Management
A. Definition of a Project
B. Projects vs. Programs
C. Project Management Life Cycle
D. Project Management Terminology
E. Triple Constraints of Project Management

II. Initiating a Project
A. Project Initiation
B. Evaluation, Selection, and Prioritization
C. Stakeholder Analysis
D. Project Charter
E. Project Management Organization Types

III. Planning a Project
A. Scope Planning and Decomposition
B. Time Management and Scheduling
C. Resource Planning
D. Cost Estimating and Budgeting

IV. Executing and Controlling a Project
A. Project Communications and Reporting
B. Project Risk Management
C. Project Change Control
D. Project Quality Management

V. Closing a Project
A. Administrative Closure and Contract Closeout
B. Lessons Learned
C. Final


Contact Hours

8

CEUs

1

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

None

Learning Supplies Needed

None

Clinical Site/Special Facilities

None

Requirements for Successful Completion

100% attendance

Accreditation/Special Approval Requirements

N/A

Intended Audience

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Lonette Mims
919-335-1020
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech's Notify Me service.

Associate Professional In Human Resources (aPHR) Certification Prep

  • Course ID: SEF-3001FH1
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Are you a recent graduate with an interest in an HR career, a professional looking to switch careers or advance your career, a manager who wants to expand your role, a member of the military seeking HR development or transitioning into a civilian HR role? This aPHR prep course is the perfect certification to help fast-track your career growth and provide you with the confidence to launch into the HR profession. The aPHR is the first-ever HR certification designed for professionals who are just beginning their HR career journey and proves your knowledge of foundational human resources.

Course Objectives

Upon successful completion of this prep course, participants are prepared to take the certification exam administered by the Human Resources Certification Institute.


Outline of Instruction

HR Operations
*Organizational Strategy
*Organizational Culture
*Legal and Regulatory Environment
*Confidentiality and Privacy Rules
*Business Functions
*HR Policies and Procedures
*Data Compilation
*Reporting
*Presentation Techniques
*Impact of Technology on HR
*Records Management
*Job Classifications
*Job Analysis
*Communication Techniques

Recruitment and Selection
*Regulations and Laws
*Applicant Databases
*Recruitment Sources
*Staffing Practices
*Interviewing Techniques
*Post-Offer Activities

Compensation and Benefits
*Regulations and Laws
*Pay Structures and Programs
*Total Rewards Statements
*Benefit Programs
*Payroll Processes
*Survey Usage
*Claims Processing Requirements
*Work-Life Balance Practices

Human Resource Development and Retention
*Regulations and Laws
*Training Delivery Format
*Techniques to Evaluate Training Programs
*Career Development
*Performance Appraisal Methods
*Performance Management Practices

Employee Relations
*Regulations and Laws
*Employee and Employer Rights and Responsibilities
*Methods and Processes for Collecting Employee Feedback
*Workplace Behavior Issues
*Methods for Investigating Complaints or Grievances
*Progressive Discipline
*Off-Boarding or Termination Activities
*Employee Relations Programs
*Workforce Reduction and Restructuring Terminology

Health, Safety and Security
*Regulations and Laws
*Risk Mitigation
*Security Risks


Contact Hours

24

CEUs

1

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

N/A

Learning Supplies Needed

N/A

Clinical Site/Special Facilities

N/A

Requirements for Successful Completion

80% attendance

Accreditation/Special Approval Requirements

N/A

Intended Audience

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Community & Career Education Staff
919-532-5700
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech's Notify Me service.

The Professional in Human Resources(PHR) and Senior Professional in Human Resources(SPHR) Certification Prep

  • Course ID: SEF-3001JR1
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Are you a Human Resources Professional who has experience with program implementation, has a tactical/logistical orientation, is accountable to another HR professional within the organization, and has responsibilities that focus on the HR department rather than the whole organization?

If so, we have the perfect program for you. Advance your HR career by earning the Professional in Human Resources(PHR) or Senior Professional in Human Resources(SPHR).

Wake Technical Community College has partnered with the Human Resources Certification Institute (HRCI), the governing body of the PHR/SPHR exam, to offer this program.

Course Objectives

Upon successful completion of this prep course, participants are prepared to take the certification exam administered by the Human Resources Certification Institute.


Outline of Instruction

Unit 1: Business Management/Leadership and StrategY

Unit 2: Talent Planning and Acquisition

Learning and Development

Total Rewards

Employee and Labor Relations/Employee Engagement


Contact Hours

36

CEUs

1

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

PHR: One year of experience in a professional-level HR position + a Master's degree or higher, have at least two years of experience in a professional-level HR position + a Bachelor's degree, OR have at least four years of experience in a professional-level HR position + a high school diploma.

SPHR:Four years of experience in a professional-level HR position+ a Master's degree or higher, five years of experience in a professional-level HR position+ a Bachelor's degree, OR seven years of experience in a professional-level HR position + a high school diploma.

Learning Supplies Needed

N/A

Clinical Site/Special Facilities

N/A

Requirements for Successful Completion

80% attendance

Accreditation/Special Approval Requirements

N/A

Intended Audience

Suggested Mini Catalog:
Professional Skills & Development
Service Industry

Current Mini Catalog:
aPHR
Professional Skills Development
Service Industry

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Lonette Mims
919-335-1020
[email protected]

Current Opportunities
Details Section Date(s) Location Price Seats  
319841 02/03/26 - 04/28/26 MS Teams Virtual Learning Platform 808.00 15
Course Cancelled

If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.

Big Data and Business Analytics

  • Course ID: SEF-3001MR2
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Data analytics has become a critical topic across the business world. Whether you work with a major corporation, small business, or non-profit entity, understanding big data and business analytics is an increasingly important and desired skill. This course will cover the basics of data analytics and how to special use tools built into Microsoft Excel (a common application for most work environments) to analyze data in a productive and meaningful way.

Course Objectives

understand the basics of the data analytics environment.

learn how to use Microsoft Excel to manage, visualize, and analyze large data sets at an high level.


Outline of Instruction

Day 1- Introduction to Big Data and Business Analytics
a. What is Business Analytics?
b. How Data Analytics Can Help Business

Gathering the Correct Information
a. Data Structure and Environment
b. Obtaining and Connecting Data Sources
c. Asking the Right Questions
d. Avoiding Data Overflow
e. Ensuring Data Integrity

Statistics Primer
a. Review of Basic Statistics
b. Correlation and Causation

Analyzing the Data- High Level
a. Descriptive Analytics
b. Predictive Analytics
c. Prescriptive Analytics
d. Avoiding Pitfalls

Day 2 - Analyzing the Data- Deep Dive
a. Reporting and Dashboarding
b. Decision Trees
c. Segment Analysis
d. Regression
e. Optimization and A/B Testing

Communicating Findings and Turning Data into Actionable Insights
a. Understanding Your Objectives
b. Effective Communication of Findings
c. Communicating Uncertainty and Preparing for Pushback

Looking to the Future
a. Future Evolution of Data: Smarter and Bigger
b. Questions of Ethics and Privacy


Contact Hours

8

CEUs

1

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

Elementary-Intermediate Understanding of Excel

Learning Supplies Needed

Laptop with Internet Access & Microsoft Excel

Clinical Site/Special Facilities

None

Requirements for Successful Completion

100% attendance

Accreditation/Special Approval Requirements

N/A

Intended Audience

Anyone interested in learning the basics of business analytics and how to use tools such as Excel to perform data analyses.

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

SEF-8196CL

SEF-3001MS2


Course Contact Information

Community & Career Education Staff
919-532-5700
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech's Notify Me service.

Big Data and Business Analytics Part 2

  • Course ID: SEF-3001MS2
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Data analytics has become a critical topic across the business world. Whether you work with a major corporation, small business, or non-profit entity, understanding big data and business analytics is an increasingly important and desired skill. This second course in the series of two will cover the basics of data analytics and how to special use tools built into Microsoft Excel (a common application for most work environments) to analyze data in a productive and meaningful way.

Course Objectives

learn how to manage, visualize, and analyze large data sets using online tools and applications


Outline of Instruction

Data Management for Big Data
a. Storing Data Through the Cloud
b. Connecting Data Sources to Analysis Tools and Applications

Dashboard Reporting for Business Stakeholders
a. Basics of Using Dashboard to Report Data
b. Google Data Studio Techniques for Building Reporting Dashboards
i. Dashboard Ease of Accessibility and Interface
ii. Data Visualization

III. Advanced Data Analysis
a. Brief Introduction to SQL
b. Segment/Cluster Analysis
c. Cohort Analysis
d. Optimization & A/B Testing

IV. Incorporating All Topics into Comprehensive Analysis


Contact Hours

8

CEUs

1

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

Elementary-Intermediate Understanding of Excel, Data Analytics Part 1 or equivalent.

Learning Supplies Needed

Laptop with Internet Access & Microsoft Excel

Clinical Site/Special Facilities

None

Requirements for Successful Completion

100% attendance

Accreditation/Special Approval Requirements

N/A

Intended Audience

Anyone interested in learning the basics of data analytics and to utilize Excel to perform data analytics.

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Community & Career Education Staff
919-532-5700
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech's Notify Me service.

Electronic Notary

  • Course ID: SEF-3001OU2
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Please note: This class is a second-level course and you must already be a Notary Public to take this course. Electronic Notary is the process of applying an electronic signature and seal onto an electronic document in a completely electronic and paperless transaction. This process allows a notary to affix an electronic signature and notary seal that is legally binding. Participants will learn the electronic requirements to perform notary duties legally and ethically.

Course Objectives

Understand the Elements of Electronic Notarization

Perform a Electronic Notarization

Recognize Electronic Notarization Security Standards


Outline of Instruction

• NC eCommerce History

• Eligibility and Registration

• The Notary Public Act - A Broad Review

• Elements of Electronic Notorization

• Performing an Electronic Notarization

• Electronic Notorization Solutions

• Security Standards

• Electronic Notary Solution Providers

• Ethics

• Consequences of Misconduct

• Electronic Notary Journal

• Best Practices and Recommendations

• Final Exam


Contact Hours

4

CEUs

1

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

Valid commission as a North Carolina Notary Public and a valid driver's license

Learning Supplies Needed

2016 Notary Guidebook and your Notary ID Number.

Clinical Site/Special Facilities

N/A

Requirements for Successful Completion

100% attendance
Upon completion of this course with a passing exam grade of 80%, a person is eligible to make application with the NC Secretary of State office.

Accreditation/Special Approval Requirements

N/A

Intended Audience

Anyone who wants to successfully pass the Electronic Notarization exam

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

SEF-3001O2

SEF-75651


Course Contact Information

Community & Career Education Staff
919-532-5700
[email protected]

Current Opportunities
Details Section Date(s) Location Price Seats  
320038 01/31/26 - 01/31/26 Public Safety Education Campus 85.00 0  
320050 02/05/26 - 02/05/26 MS Teams Virtual Learning Platform 85.00 0  
320052 02/07/26 - 02/07/26 Public Safety Education Campus 85.00 16
Course Cancelled
320063 02/10/26 - 02/12/26 MS Teams Virtual Learning Platform 125.00 16
Course Cancelled
320062 02/11/26 - 02/11/26 Public Safety Education Campus 85.00 1 Register
325511 02/13/26 - 02/13/26 Public Safety Education Campus 85.00 10 Register
326111 02/28/26 - 02/28/26 Public Safety Education Campus 85.00 15 Register

If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.

Data Analytics for Business Professionals

  • Course ID: BAS-3120B2
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Develop essential data analysis skills that are in high demand by local businesses! With this bundled course, participants will build data literacy and learn how to use business tools, including SQL, Microsoft Excel, Microsoft Power BI, and Tableau for data analysis and visualization. Students will learn how to read, write, and communicate data; understand data sources and constructs and use various analysis methods to inspect, cleanse, and transform data to discover insights, suggest conclusions, and support business decision-making. Upon completion, participants will be prepared to take the Microsoft Excel core certification exam.

Course Objectives

Microsoft Excel Fundamentals:
• Manage worksheets and workbooks
• Manage data cells and ranges
• Manage tables and table data
• Perform operations by using formulas and functions
• Manage charts
• Prepare for the certification exam

Excel Data Analysis:
• Demonstrate basic usage of Excel data analysis techniques
• Explore external databases, PivotTables, and Pivot Charts
• Import and export data using external sources
• Cleanse data
• Analyze data using PivotTables And PivotCharts

SQL:
• Create normalized databases
• Explore how to insert data into tables efficiently
• Use various techniques to retrieve data from multiple tables

Power BI:
• Create effective storytelling reports by implementing simple-to-intermediate Power BI features
• Develop powerful analytical models to extract key insights for changing business needs
• Build, publish, and share impressive dashboards for your organization

Tableau:
• Develop data visualizations to explain complex data with clarity
• Explore Data Model capabilities
• Connect to various data sources
• Leverage Tableau Prep Builder's capabilities for data cleaning and structuring
• Create and use calculations to solve problems and enrich the analytics
• Enable smart decisions with data clustering, distribution, and forecasting
• Share data stories to build a culture of trust and action

Communicating with Data:
• Know the fundamental data skills required to work with data
• Use data visualization to influence change in your organization
• Apply data techniques to effectively work with data end to end
• Communicate data points clearly and persuasively
• Review why different stakeholders have divergent needs and views


Outline of Instruction

Microsoft Excel Fundamentals:
1. Manage Worksheets and Workbooks
2. Manage Data Cells and Ranges
3. Manage Tables and Table Data
4. Perform Operations by Using Formulas and Functions
5. Manage Charts
6. Prepare for The Excel Core Certification Exam

Excel Data Analysis:
1. Learning Basic Data-Analysis Techniques
2. Working with Data-Analysis Tools
3. Introducing Excel Tables
4. Data from External Sources
5. Cleaning Data
6. Analyzing Table Data with Functions
7. Creating and Using PivotTables
8. Performing PivotTable Calculations
9. Building PivotCharts
10. Exam Certification Preparation

SQL:
1. SQL Basics
2. Manipulating Data
3. Normalization
4. The SELECT Statement
5. Shaping Data with the WHERE Clause
6. JOINS
7. Subqueries, Cases, and Views
8. SQL Programming
9. Security
10. Aggregate Functions

Power BI:
1. Introduction to Business Intelligence and Power BI
2. Up and Running with Power BI Desktop
3. Connecting and Shaping Data
4. Creating Data Models and Calculations
5. Unlocking Insights
6. Creating the Final Report
7. Publishing and Sharing
8. Using Reports in the Service
9. Understanding Dashboards, Apps, and Security
10. Data Gateways and Refreshing Datasets

Tableau:
1. Taking Off with Tableau
2. Connecting to Data in Tableau
3. Moving Beyond Basic Visualizations
4. Calculations and Parameters
5. Leveraging Level of Detail Calculations
6. Diving Deep with Table Calculations
7. Making Visualizations That Look Great and Work Well
8. Telling a Data Story with Dashboards
9. Visual Analytics - Trends, Clustering, Distributions, and Forecasting

Communicating with Data:
1. Communication
2. Data
3. Visualizing Data
4. Visualizing Data Differently
5. Visual Elements
6. Methods of Communicating with Data
7. Implementation Strategies for Your Workplace
8. Tailoring Your Work to Specific Departments


Contact Hours

120

CEUs

1

Industry Standard, State or National Certification

Certification

Microsoft

Website

https://docs.microsoft.com/en-us/learn/certifications/exams/mo-200

Certification Learning Outcomes/Requirements

Exam MO-200 Microsoft Excel:
• Manage worksheets and workbooks
• Manage data cells and ranges
• Manage tables and table data
• Perform operations by using formulas and functions
• Manage charts


CE or CU Articulation

No

Prerequisites

Prior to registering for this course, students should have digital literacy, including basic computer skills.

Learning Supplies Needed

N/A

Clinical Site/Special Facilities

None

Requirements for Successful Completion

80% attendance
Actively participate in class, including discussions and independent and group activities. ,Complete assigned labs and projects.

Accreditation/Special Approval Requirements

N/A

Intended Audience

Individuals who want to expand their knowledge and skills for employment-readiness or those who want to successfully prepare for the relevant industry certification exam(s).

Specific Industry or Business Support Needs

Data Analyst, Business Analyst, Business Intelligence Analyst, Management Analyst, Systems Analyst

Wake County Need for Industry Positions

According to Burning Glass Technologies, Wake County has a high demand for data analysis skills.

Industry or Job Titles Related to Training Outcomes for Employment

Data Analyst

Business Analyst

Business Intelligence Analyst

Management Analyst

Systems Analyst

Related Courses

Course Contact Information

Andrea Dethmers
9195325736
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech's Notify Me service.

Lean Six Sigma Yellow Belt

  • Course ID: SEF-3001OQ2
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Learn basic process improvement procedures, using the DMAIC methodology, that can be put to use immediately. This training gives students the tools to become valued employees, with an understanding of process improvement via process management. Students who successfully meet course requirements will receive a certificate of completion.

Course Objectives

Identify Six Sigma and Lean foundations and principles

Understand DMAIC Methodology

Use quality tools for successful application


Outline of Instruction

Introduction to Lean Six Sigma, LSS History, Principles and Strategy, LSS Typical Benefits, Yellow Belt Roles and Responsibilities, Eight Wastes, 5S, Standard Work, Process Flow, Pull vs. Push, Visual Controls and Management, Theory of Constraints (ToC)

DMAIC Framework, Organizational Functions vs. Process, Understanding Variation, Project Charters, SIPOC Diagrams, Voice of the Customer, Value Stream Mapping, Cause and Effects Analysis, 5 Whys, Mistake Proofing, Point of Use, Control Plans


Contact Hours

8

CEUs

1

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

None

Learning Supplies Needed

What is Lean Six Sigma

Clinical Site/Special Facilities

None

Requirements for Successful Completion

100% attendance

Accreditation/Special Approval Requirements

N/A

Intended Audience

For leaders and emerging leaders in the workforce.

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Community & Career Education Staff
919-532-5700
[email protected]

Current Opportunities
Details Section Date(s) Location Price Seats  
320953 02/10/26 - 02/10/26 Northern Wake Campus 89.00 7 Register

If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.

Lean Six Sigma Green Belt

  • Course ID: MFG-3000A2
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Build the skills that successful leaders need to define and execute complex projects, meet organizational objectives, and fulfill their mission. This resume-enhancing, cost-saving course includes lectures and team exercises in challenging Lean, ToC, and Six Sigma simulations, with in-depth analysis of concepts that can be applied directly to project management. This course is designed for those who have led projects or plan to in the future. It does not include the project required for the exam; it is coursework only and provides a certificate of completion.

Course Objectives

1.Communicate Lean Six Sigma concepts.
2.Use Lean Six Sigma concepts to create an alignment between processes and business mission and objectives.
3.Understand and apply the DMAIC model as a framework to organize process improvement activity.
4.Implement process improvement techniques, including design of experiments, Kaizen event, and 5s within the DMAIC model.
5.Develop a Lean Six Sigma project using the DMAIC model.


Outline of Instruction

Supply Chain Management, Paradigms and Group Think, Systems Management, Definition of Lean, ToC, Six Sigma, Stages of a Rapid Improvement Event (RIE), Team Building, LSS Roles and Responsibilities, Introduction to SigmaXL, Takt, Cycle, Lead Time, Preview of Statistical Errors

Steps for Statistical Tests, Capability Analysis Preview, Cost of Poor Quality, Failure Modes and Effects Analysis, Project Charter, Goal Statement, Scope Statement, Understanding Customer's CTQs, SIPOC Diagrams

Communication Planning, Stakeholder Analysis, Communication Plan, Tollgate Reviews, Risk Analysis, Project Documentation, Introduction to Statistics, Central Limit Theorem, Applied Statistics, Introduction to Probability

Introduction to Probability, Data Collection, Process Mapping, Value Stream Mapping, Measurement Systems Analysis, Green Belt Improvement Tools, Lean to Remove Waste, Brainstorming, Spaghetti Diagram, 5S

Batch Size Reduction, Functional Layout, Cellular Flow, Point of Use Storage, Flexible Operators, Quality at the source, Mistake Proofing, TPM, Quick Changeover, Standard Work

Theory of Constraints (ToC), Lean Principles, Push vs Pull, Line Balancing, Kanbans, Check Sheets, Run Chart, Histogram, Dot plot, Pareto Chart, Scatter Plots, Correlation, SPC Control Charts

Capability Analysis, Root Cause Analysis, Box Plots, Hypothesis Testing, F-Tests for Variance, Analysis of Variance, Regression Analysis, Sources of solutions, Piloting the Solution

Introduction to DoE, Improvement Newspaper, Target Progress Report, Control Plans, Final Exam


Contact Hours

64

CEUs

1

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

Yellow Belt Course Completion Certificate

Learning Supplies Needed

1. Laptop computer equipped with MS Excel and PowerPoint software
2. Purchase of SigmaXL Statistical Software.
3. Appropriate writing utensil

Clinical Site/Special Facilities

None

Requirements for Successful Completion

85% attendance
Satisfactory completion of final exam.

Accreditation/Special Approval Requirements

N/A

Intended Audience

Leaders and emerging leaders in workforce.

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Project Management

Related Courses

Course Contact Information

Community & Career Education Staff
919-532-5700
[email protected]

Current Opportunities
Details Section Date(s) Location Price Seats  
320961 02/24/26 - 03/12/26 Northern Wake Campus 275.00 15 Register

If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.

The Business of Music for Entrepreneurs

  • Course ID: SEF-3001BD3
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
This 10-week course will explore the business of music, including an overview of the music industry along with business models and planning, marketing and promotion, copyrights and licensing, music production and engineering, and entrepreneurship. Students will learn about a variety of ways to earn a living in music, from recording and performing to songwriting and publishing. They will also become knowledgeable about the legal and financial aspects of the music business, and the skills and resources required to start their own music business.

Course Objectives

By the end of this course, students will be able to:
• Understand the different ways to make a living in the music industry
• Identify the different business models used in the music industry
• Develop a marketing and promotion plan for their music
• Understand the legal and financial aspects of the music business
• Write a business plan for their music business
• Pitch their music to labels and publishers
• Develop a portfolio of their music



Outline of Instruction

Week 1: Introduction to the Music Industry
• The history of the music industry
• The different sectors of the music industry
• The economics of the music industry
Week 2: Music Business Models
• The different ways to make money in the music industry
• Record labels
• Publishing companies
• Independent artists
Week 3: Music Marketing and Promotion
• How to reach your target audience
• Using social media to promote your music
• Getting your music played on the radio
Week 4: Music Copyright and Licensing
• What is copyright?
• How to protect your copyright
• Licensing your music
Week 5: Music Production and Engineering
• The basics of music production
• Recording techniques
• Mixing and mastering
Week 6: Music Business Planning
• How to write a business plan
• Raising money for your music business
• Managing your music business
Week 7: Music Entrepreneurship
• The challenges of starting a music business
• The rewards of starting a music business
• How to succeed in the music business
Week 8: Case Studies
• Studying the successes and failures of other music businesses
• Learning from the experiences of others
Week 9: Portfolio Development
• Creating a portfolio of your music
• Pitching your music to labels and publishers
Week 10: Capstone Project
• Developing a business plan for your music business
• Presenting your business plan to the class


Contact Hours

30

CEUs

No

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

None

Learning Supplies Needed

Course will be administered on Canvas through Kauffman FastTrac

Clinical Site/Special Facilities

None

Requirements for Successful Completion

90% attendance

Accreditation/Special Approval Requirements

N/A

Intended Audience

This course is open to anyone interested in learning about the business of music and entrepreneurship. It is particularly well-suited for musicians, music industry professionals, and entrepreneurs, Current and prospective Wake Tech students are encouraged to participate. Will also connect to the Wake Tech Idol Program.

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Owner/Founder/Manager/Producer

Related Courses

Course Contact Information



No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech's Notify Me service.

Human Resources Manager

  • Course ID: SEF-3001DEG
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
The Human Resources Manager series provides essential knowledge for managing and leading others and prepares you for a rewarding career in HR. The Human Resources Professional course explores foundational aspects of HR, including human resource laws, hiring disciplines, and labor relations. You will learn industry-recognized practices that align with the Human Resource Certification Institute (HRCI) and the Society for Human Resource Management (SHRM). At completion of the course, you will be prepared to take the Professional in Human Resources (PHR) exam for certification, which recognizes your knowledge and skills in HR management. You will also gain knowledge that can be useful for other certification exams, including SHRM's Certified Professional (SHRM-CP) exam and the HRCI's Associate Professional in Human Resources (aPHR) exam. The Management Training Online course, which consists of 12 modules, is perfect for business owners, entrepreneurs, and anyone interested in learning the basics of business and management.

Course Objectives

Gain an understanding of financial and accounting terms, effective negotiation strategies, the marketing process, employment law, compliance and regulatory requirements, and licensing, permits, and taxes.

Learn about the seven management disciplines that are essential to success.


Outline of Instruction

Human Resources Professional

Management Training


Contact Hours

510

CEUs

No

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

You should have basic keyboarding and computer skills, be comfortable navigating the Internet and using email, and have an understanding of a word-processing program (such as Word).

Learning Supplies Needed

Hardware Requirements:
This course can be taken on either a PC or Mac.

Software Requirements:
PC: Windows 8 or later.
Mac: macOS 10.6 or later.
Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
Microsoft Office or equivalent (not included in enrollment).
Adobe Acrobat Reader.
Software must be installed and fully operational before the course begins.

Other:
Email capabilities and access to a personal email account.

Instructional Material Requirements:
The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment into the Human Resources Professional course:
Human Resource Management
PHR / SPHR - Professional in Human Resources Certification Study Guide
The following materials will be shipped to you once you begin the Management Training portion of the program:
Managing by the Numbers: A Commonsense Guide to Understanding and using your Company's Financials
Strategic Planning - A Pragmatic Guide

Clinical Site/Special Facilities

None

Requirements for Successful Completion

90% attendance

Accreditation/Special Approval Requirements

N/A

Intended Audience

If you're interested in learning what it takes to become a Human Resources Manager and how to prepare for the Professional in Human Resources (PHR) certification exam, this course is for you!

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Courtney Boney
919-532-5581
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech's Notify Me service.

Real Estate Riches: Mastering Wealth and Unleashing Passive Income Potential

  • Course ID: SEF-3001PQ2
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Join us for an immersive, two-part course designed to help you master the art of real estate investing. By the end of the course, you'll walk away with a comprehensive understanding of real estate wealth creation, actionable strategies to generate passive income, and a roadmap for building a successful real estate portfolio. Whether you're aiming to supplement your income or achieve financial independence through real estate, this seminar will equip you with the knowledge and tools to make your investment goals a reality. Led by industry expert, best-selling author and seasoned investor, Jason Kogok, this seminar offers a blend of in-depth presentation, real-world examples and extensive Q&A. Don't miss this opportunity to master the art of real estate wealth creation and take control of your financial future. Reserve your seat today and embark on a transformative journey towards real estate investment success!

Course Objectives

learn how to interpret market trends and identify investment opportunities.

analyze various real estate investment strategies, including long and short-term rentals.

assess traditional and non-traditional financing options.


Outline of Instruction

Understanding market trends and identifying lucrative investment opportunities.

Exploring various real estate investment strategies, including long and short-term rentals.

Leveraging financing options and maximizing returns on your investments.

Developing a passive income stream through real estate.

Building and diversifying your real estate portfolio for long-term wealth creation.

Navigating market conditions and tenant management considerations in real estate investing.

Harnessing the power of non-traditional lending and funding options for informed investment decisions.

Tax strategies, LLC considerations, and a host of other widely misunderstood topics to help you start and grow financial security.


Contact Hours

10

CEUs

No

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

None.

Learning Supplies Needed

Textbook is provided by instructor.

Clinical Site/Special Facilities

None.

Requirements for Successful Completion

80% attendance

Accreditation/Special Approval Requirements

N/A

Intended Audience

This course is intended for anyone interested in generating income through real-estate investments. No broker's license is required.

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Susan Shostak
919-334-1536
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech's Notify Me service.

How to Start Your Own Business [Spanish]

  • Course ID: MLS-3230D2
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Este curso está diseñado para pequeños y nuevos empresarios. Éste, lo guiará paso a paso en las etapas iniciales para desarrollar su idea de negocio. Aprenda como obtener licencias y permisos, a hacer investigaciones de mercado y la competencia, y a desarrollar un plan sólido para su negocio. Conozca los programas y recursos disponibles para pequeños empresarios y a auto-promoverse en los distintos medios de comunicación (redes sociales, comunidad, etc.) para atraer más clientes.

Course Objectives

Have the fundamental skills required to develop a business


Outline of Instruction

Developing the business idea

Conducting research on the market and competitors

Developing a business plan

Learning about programs and resources available to the small-business owner

Learning how to self-promote (media exposure, social media, and other resources)

Understanding the seven essential skills of a successful small-business owner

Class Exercise: Presenting your business


Contact Hours

24

CEUs

1

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

None

Learning Supplies Needed

N/A

Clinical Site/Special Facilities

N/A

Requirements for Successful Completion

90% attendance
Successful completion of this course requires the student be able to demonstrate proficiency in all concepts taught. If a student has extenuating circumstances causing absences of greater than 10% of the class time, the student must make arrangements with the instructor to provide evidence of keeping up with the class material and making up the work, exercises and projects missed or demonstrate competency in the course objectives.

Accreditation/Special Approval Requirements

N/A

Intended Audience

Small and new entrepreneurs

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

New business owners

Related Courses

MLS-3230B2

MLS-3230A3

MLS-3230A1


Course Contact Information

Community & Career Education Staff
919-532-5700
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech's Notify Me service.

High Speed Project Management

  • Course ID: MLS-3810OE
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Retool your project management skill set to keep up with new technology projects. This course provides a breakthrough model for dealing with the realities of managing projects through the challenges of truncated timelines, short-staffed project teams, skimpy budgets and crippling risks.

Course Objectives

Discover what speed indicators are and how to use them to stay on top of a fast-moving project.

Study techniques to motivate and keep a team focused while working at high speed.

Learn the first five steps of fast-track planning. Quickly creating a comprehensive project plan is crucial to staying on target.



Outline of Instruction

Wednesday - Lesson 01

What's the big hurry? Don't be kept in the dark about why you're required to manage your project at such a fast pace. In this lesson, you'll learn the reasons. Then you'll be in the driver's seat and ready to focus on running a successful project.

Friday - Lesson 02

Three factors are always critical to the success of any project. In this lesson, we'll take a close look at each factor. You'll also learn what speed indicators are and how to use them to stay on top of a fast-moving project.

Wednesday - Lesson 03

In this lesson, we'll look at Factor 1: The team. The project team members are the keys to your success. You'll learn techniques to motivate and keep a team focused while working at high speed.

Friday - Lesson 04

This lesson is all about Factor 2: Time vs. Money. We'll look at actual case studies to illustrate new ways of adjusting project speed and increasing overall productivity.

Wednesday - Lesson 05

This lesson addresses Factor 3: Risk. Managing risk at the speed of light is not for the fainthearted, but it can work to the advantage of the well-prepared manager. In this lesson, we'll explore the risks that are most prevalent and learn how to plan for them when and if they occur.

Friday - Lesson 06

In this lesson, you'll learn the first five steps of fast-track planning. Quickly creating a comprehensive project plan is crucial to staying on target. We'll look at ways to abbreviate the process from developing a scope statement to finalizing the project team.

Wednesday - Lesson 07

Today's lesson continues the planning process by addressing when and if you should use network diagrams and critical path analysis. You'll learn how to estimate time and costs that are in sync with an e-speed project. And we'll review the pros and cons of the critical chain management theory.

Friday - Lesson 08

We'll continue the planning process in this lesson. Here, you'll look at templates and real-world examples that will demonstrate how to speed up the development of plans for project procurement, quality management, and risk management.

Wednesday - Lesson 09

Today, we'll take a look at the final steps in the planning process. You'll examine templates and real-life examples for rapid development of change control plans, communication and management plans, and the final project plan. You'll also learn the importance of obtaining plan approval sign-off and when and why to use a kickoff meeting.

Friday - Lesson 10

In this lesson, you'll see that the project plan is finalized and primed to provide a roadmap and navigational aides for the e-speed project. You'll learn how to allocate time and effort to achieve the greatest advantages for the project. We'll pay special attention to applying the best practices for managing tasks, quality assurance, team development and verification, and progress meetings.

Wednesday - Lesson 11

Projects developed at e-speed require strict processes for managing changes in performance, scope, quality, risk, schedule and cost. In this lesson, we'll take a close look at the value of management toolkits that are simplified and easy to use.

Friday - Lesson 12

The project is not over until you cross the finish line and throw all the shutdown switches. This lesson is designed to walk you through the final seven steps to end the project on a positive and professional note.


Contact Hours

24

CEUs

1

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

There are no prerequisites to take this course.

Learning Supplies Needed

Hardware Requirements:
This course can be taken on either a PC, Mac, or Chromebook.

Software Requirements:
PC: Windows 8 or later.
Mac: macOS 10.6 or later.
Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
Adobe Acrobat Reader.
Software must be installed and fully operational before the course begins.

Other:
Email capabilities and access to a personal email account.

Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.

Clinical Site/Special Facilities

None

Requirements for Successful Completion

90% attendance
• Students must successfully pass 10 quizzes with a minimum grade of 70% by the second quiz attempt.
• If all quizzes are not passed with 70 or better by the second attempt, the final exam score must be 70% or higher on the first attempt for successful completion.
• The Final Exam must be taken by the Wake Tech course end date

Accreditation/Special Approval Requirements

N/A

Intended Audience

If you are interested in retooling your project management skill set to keep up with new technology projects, this course is for you!

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Courtney Boney
919-532-5581
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech's Notify Me service.

Lean Six Sigma Green Belt (Exam Cost Included)

  • Course ID: SEF-3001FKG
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
This Lean Six Sigma Green Belt Certification course will teach you Lean Six Sigma process improvement projects from start to finish. As a Lean Six Sigma Green Belt professional, you can deliver measurable, sustainable improvement by finding the root causes of problems and streamlining processes. The Lean Six Sigma Green Belt Certification course was developed to meet today's changing business environments and is facilitated by highly experienced and successful Lean Six Sigma experts. The training draws on what the experts practice every day in the field to provide you with the most effective way to learn and implement Lean Six Sigma. Completing this Six Sigma Green Belt exam course and the required project will prepare you for the Lean Six Sigma Green Belt Certification exam. The registration fee for this exam is included with the course.

Course Objectives

Understand how to streamline projects from start to finish by using Lean Six Sigma.


Learn how to help potential employers by identifying problems in processes and offering sustainable solutions.


Become fully prepared to take the Lean Six Sigma Green Belt certification exam.


Create added efficiency in any workplace, which is enticing to prospective employers and clients.


Outline of Instruction

Introduction to Green Belt Training

Define Phase - How to define the problem

Measure Phase - How to measure the current process

Analyze Phase - How to identify the cause of the problem

Improve Phase - How to implement and verify the solution

Control Phase - How to maintain the solution


Contact Hours

50

CEUs

No

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

There are no prerequisites for this course; however, it is highly recommended that you have some history of professional work experience (full-time, part-time, internship, volunteer work, etc.) to successfully complete course assignments and projects. The Lean Six Sigma Green Belt Certification requires you to complete your own real-world project and an exam to be successfully completed. It is strongly recommended that the business project be completed at your place of employment. Projects are subject to approval by Master Black Belt Coaches.

Learning Supplies Needed

Hardware Requirements:
This course can be taken on either a PC or Mac.

Software Requirements:
PC: Windows 8 or later.
Mac: macOS 10.6 or later.
Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
Microsoft Office (not included in enrollment) or LibreOffice (free) or Google Docs (free).
Adobe Acrobat Reader.
Software must be installed and fully operational before the course begins.

Other:
Email capabilities and access to a personal email account.

Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.

Clinical Site/Special Facilities

None

Requirements for Successful Completion

90% attendance

Accreditation/Special Approval Requirements

N/A

Intended Audience

If you're interested in learning the process improvement method of Lean Six Sigma, this course is for you!

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Courtney Boney
919-532-5581
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech's Notify Me service.

Six Sigma: Total Quality Fundamentals

  • Course ID: MLS-3230JE
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
In this course you will learn how to effectively apply the fundamentals of total quality. You will gain understanding of what quality is and learn about the history of the quality movement. You will discover the role of customers in quality and determine the major elements of a quality system. This course will show you how to master key concepts such as the cost of non-quality, variation, and total employee involvement (TEI). Increase your value to your company by learning about various motivational models, leadership, and teamwork. Determine how to effectively apply quality standards by creating and implementing internal and external auditing activities. Learn the ins and outs of ISO 9000, ISO 14000, and the Malcolm Baldrige National Quality Award. In this online course, you will learn how successful organizations apply quality to their everyday activities. You will find out how to use teamwork to make the most of your employees' abilities and potential. You will learn to manage the process of change, reduce customer complaints, and increase customer service. You will learn of a number of quality fallacies and how to lessen their impact.

Course Objectives

Learn the fundamentals, history, and key concepts of the total quality movement.

Study how to increase the value of your company through motivational models, leadership, teamwork, and quality standards.


Outline of Instruction

Lesson 1 - Introduction to Quality

Lesson 2 - Customers and Organization

Lesson 3 - Nonquality Costs and Variation

Lesson 4 - Assessment and Leadership

Lesson 5 - Motivation and Change

Lesson 6 - Team Building and Training

Lesson 7 - TEI and Measuring Performance

Lesson 8 - Standards and Auditing

Lesson 9 - External and Internal Auditing

Lesson 10 - ISO 9000

Lesson 11 - More Standards and Systems

Lesson 12 - Quality Culture and Fallacies


Contact Hours

24

CEUs

No

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

There are no prerequisites to take this course.

Learning Supplies Needed

Hardware Requirements:
This course can be taken on either a PC, Mac, or Chromebook.

Software Requirements:
PC: Windows 8 or later.
Mac: macOS 10.6 or later.
Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
Adobe Acrobat Reader.
Software must be installed and fully operational before the course begins.

Other:
Email capabilities and access to a personal email account.

Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.

Clinical Site/Special Facilities

None

Requirements for Successful Completion

90% attendance
• Students must successfully pass 10 quizzes with a minimum grade of 70% by the second quiz attempt.
• If all quizzes are not passed with 70 or better by the second attempt, the final exam score must be 70% or higher on the first attempt for successful completion.
• The Final Exam must be taken by the Wake Tech course end date.

Accreditation/Special Approval Requirements

N/A

Intended Audience

If you are interested in learning how to increase the value of your company through motivational models, leadership, teamwork, and quality standards, this course is for you!

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Courtney Boney
919-532-5581
[email protected]

Current Opportunities
Details Section Date(s) Location Price Seats  
326073 02/11/26 - 04/03/26 Online 77.00 20 Register

If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.

Mastery of Business Fundamentals

  • Course ID: MLS-3810BE
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Acquire practical experience in strategic planning, management, and finance without enrolling in an MBA program. This course will provide in-depth knowledge of the business environment, including ethics, organizational structures, performance measures, financial investment models, budgeting, and more.

Course Objectives

Gain in-depth knowledge of the business environment, including ethics, organizational structures, performance measures, financial investment models, budgeting, and more.


Outline of Instruction

Lesson 1 - The Basics of Strategic Planning

Lesson 2 - Strategic Plan Implementation

Lesson 3 - Organizational Concepts

Lesson 4 - Motivation, Leadership, and Control

Lesson 5 - Overview of Accounting

Lesson 6 - Statements and Cash Flow

Lesson 7 - Cost Concepts

Lesson 8 - Financial Planning and Investing

Lesson 9 - Budgeting

Lesson 10 - Performance Measurements

Lesson 11 - Business Law and Contracts

Lesson 12 - Forms of Organization, Politics, and Ethics


Contact Hours

24

CEUs

No

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

There are no prerequisites to take this course.

Learning Supplies Needed

None

Clinical Site/Special Facilities

None

Requirements for Successful Completion

90% attendance
• Students must successfully pass 10 quizzes with a minimum grade of 70% by the second quiz attempt.
• If all quizzes are not passed with 70 or better by the second attempt, the final exam score must be 70% or higher on the first attempt for successful completion.
• The Final Exam must be taken by the Wake Tech course end date

Accreditation/Special Approval Requirements

N/A

Intended Audience

Are you interested in acquiring practical business experience in strategic planning, management, and finance without enrolling in an MBA program? This course is for you!

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Courtney Boney
919-532-5581
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech's Notify Me service.

Start Your Own Small Business

  • Course ID: MLS-3230HE
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Learn how to take your dream of starting a business and put it into action. In this class, you will learn everything you need to know about starting a business. You will begin by discovering the tricks to picking the right opportunity for you. Next, you will learn how to develop proven marketing techniques to easily build sales. Since every business needs money, this course discusses traditional and nontraditional financing options. Finally, you will learn easy-to-implement employee-management procedures and how to write business policies that help you build your business. You, as a business owner, need to manage all your limited resources. One resource that often gets overlooked is your time. Throughout the course, you will learn time management techniques especially for entrepreneurs. While taking this course, you will discover the secrets that separate the successful entrepreneurs from the struggling ones.

Course Objectives

Learn how to transform your passion and talent into a viable small business.

Study financing, marketing techniques, employee management, policy writing, and time management - everything you need to know to start your very own small business.


Outline of Instruction

Lesson 1 - Starting Your Dream

Lesson 2 - Find Your Perfect Business Opportunity

Lesson 3 - Creating a Truly Unique Business

Lesson 4 - Developing Your Business Plan

Lesson 5 - How to Legally Set Up Your Company

Lesson 6 - Power Marketing for Business Owners

Lesson 7 - Advertising and Publicity to Skyrocket Your Business

Lesson 8 - The Report Card for Your Business

Lesson 9 - Finding Money for Your Business

Lesson 10 - Hiring, Motivating, and Parting With Employees

Lesson 11 - Business Policies

Lesson 12 - Managing You


Contact Hours

24

CEUs

No

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

There are no prerequisites to take this course.

Learning Supplies Needed

Hardware Requirements:
This course can be taken on either a PC, Mac, or Chromebook.

Software Requirements:
PC: Windows 8 or later.
Mac: macOS 10.6 or later.
Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
Adobe Acrobat Reader.
Software must be installed and fully operational before the course begins.

Other:
Email capabilities and access to a personal email account.

Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.

Clinical Site/Special Facilities

None

Requirements for Successful Completion

90% attendance
• Students must successfully pass 10 quizzes with a minimum grade of 70% by the second quiz attempt.
• If all quizzes are not passed with 70 or better by the second attempt, the final exam score must be 70% or higher on the first attempt for successful completion.
• The Final Exam must be taken by the Wake Tech course end date.

Accreditation/Special Approval Requirements

N/A

Intended Audience

If you are interested in tips and steps to take when starting your very own small business, this course is for you!

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Courtney Boney
919-532-5581
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech's Notify Me service.

Six Sigma: Total Quality Applications

  • Course ID: MFG-3111AE
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
In this course you will learn how to apply the elements and methods of Six Sigma. You'll understand the basics of more than 25 advanced Six Sigma tools and how to apply the DMAIC (define, measure, analyze, improve, and control) model each step of the way - to plan, implement, and close a Six Sigma project. You will also learn about the Six Sigma business case, including strategic planning, the voice of the customer (VOC), quality function deployment (QFD), benchmarking, and financial investment methods, and you'll discover how to use process capability and how to apply lean thinking. You'll master key tools such as cause and effect diagrams, check sheets, scatter diagrams, failure mode and effects analysis (FEMA), and force field analysis. This course will help you prepare for the internationally recognized Six Sigma Black Belt and Quality Manager exams offered by the American Society for Quality® (ASQ®).

Course Objectives

Learn to apply the elements and methods of Six Sigma to achieve the highest possible quality.


Outline of Instruction

Lesson 1 - DMAIC and Basic Statistics

Lesson 2 - Six Sigma: The Business Case

Lesson 3 - Define: The D of DMAIC

Lesson 4 - Measure Part I: The M of DMAIC

Lesson 5 - Measure Part II: The M of DMAIC

Lesson 6 - Analyze Part I: The A of DMAIC

Lesson 7 - Analyze Part II: The A of DMAIC

Lesson 8 - Project Management Phases

Lesson 9 - Project Definition and Scheduling

Lesson 10 - Improve: The I of DMAIC

Lesson 11 - Control: The C of DMAIC

Lesson 12 - Thinking Lean


Contact Hours

24

CEUs

No

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

Completion of Total Quality Fundamentals.

Learning Supplies Needed

Hardware Requirements:
This course can be taken on either a PC, Mac, or Chromebook.

Software Requirements:
PC: Windows 8 or later.
Mac: macOS 10.6 or later.
Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
Adobe Acrobat Reader.
Software must be installed and fully operational before the course begins.

Other:
Email capabilities and access to a personal email account.

Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.

Clinical Site/Special Facilities

None

Requirements for Successful Completion

90% attendance

Accreditation/Special Approval Requirements

N/A

Intended Audience

This course is for those who are interested in learning how to effectively apply the elements of Six Sigma to achieve the highest quality.

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Courtney Boney
919-532-5581
[email protected]

Current Opportunities
Details Section Date(s) Location Price Seats  
320879 12/17/25 - 02/06/26 Online 77.00 20
Course Cancelled

If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.

Notary Public Education (Book Not Included)

  • Course ID: SEF-3001QC2
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Become a notary public in North Carolina. Discuss the legal, ethical and procedural requirements for notaries according to state laws. The Office of the Secretary of the State of North Carolina trains, tests, qualifies and commissions N.C. notaries.

When you arrive for class, you must have both the required textbook and a valid photo ID. The class tuition fee does not include the required textbook.

Course Objectives

Be able to acknowledge signatures, administer oaths and affirmations and verify or prove signatures


Outline of Instruction

How to Become a North Carolina Notary Public

Review Forms

Notary Public Act 10B

Notary Public Administrative Rules

Real Property Electronic Recording

FAQs

Review of Sample Documents

Guidebook

Opinion of Telephonic Oaths

Notary Instructor Logon

Things a Notary Public Should Know About the Notary Law

Instructors for Online Notary

Exam and Reappointment

Electronic Notary

Contacting Secretary of State Notary Division


Contact Hours

8

CEUs

No

Industry Standard, State or National Certification

Certification

The North Carolina Department of the Secretary of State Notary Public Section

Website

https://www.sosnc.gov/divisions/notary

Certification Learning Outcomes/Requirements

N.C. Notary Public


CE or CU Articulation

No

Prerequisites

None

Learning Supplies Needed

Required textbook for Notary Public Education class: "North Carolina Notary Public Manual, 2016 edition" ISBN: 9781560118510

Clinical Site/Special Facilities

None

Requirements for Successful Completion

100% attendance

Accreditation/Special Approval Requirements

N/A

Intended Audience

Anyone who is needing, or wanting, to serve as a Notary Public in North Carolina.

Specific Industry or Business Support Needs

NC Notary Publics are used throughout the state, in various job functions, and are essential to business transactions throughout the state.

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Community & Career Education Staff
919-532-5700
[email protected]

Current Opportunities
Details Section Date(s) Location Price Seats  
325538 02/07/26 - 02/07/26 Public Safety Education Campus 95.00 10 Register
320053 02/07/26 - 02/07/26 BEC 95.00 13 Register
325503 02/10/26 - 02/12/26 MS Teams Virtual Learning Platform 95.00 7 Register
325494 02/14/26 - 02/14/26 Western Wake Campus 95.00 15 Register
325495 02/14/26 - 02/14/26 Northern Wake Campus 95.00 13 Register
325491 02/17/26 - 02/19/26 MS Teams Virtual Learning Platform 95.00 14 Register
325506 02/21/26 - 02/21/26 Public Safety Education Campus 95.00 14 Register

If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.

Microsoft Word Certification Training

  • Course ID: SEF-3001FXG
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Successfully completing your Microsoft Word training and becoming certified demonstrates mastery of one of the most desired workplace software skills by employers of any industry. Adding this credential to your resume sets your professional profile apart from the casual Word user. It validates your skills and proficiency as well as demonstrates your initiative and dedication. This Microsoft Word course prepares you for the Microsoft Office Specialist (MOS) Expert certification exam for Microsoft Word. You learn to create, edit, format and print Microsoft Word documents. You then move on to learn advanced formatting, use Word drawing tools, create and manage tables and work with column layouts. You also learn more advanced techniques, such as working with tables of contents, footnotes and endnotes, adding comments, tracking changes, comparing and combining documents, creating envelopes and labels, using Mail Merge and protecting documents. Upon completion of this course, you will be prepared for the Microsoft Office Specialist Expert certification exam for Word.

Course Objectives

Learn to create and edit Microsoft Word documents

Build impressive new documents using Word templates

Format text and other elements to keep your documents clear, organized and easy to read and automate repetitive tasks using macros

Create professional-looking documents with advanced editing tools


Outline of Instruction

Introduction to Word

Intermediate Word

Advanced Word

Final Exam


Contact Hours

70

CEUs

No

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

There are no prerequisites to take this course. However, you should be comfortable using a personal computer and be familiar with operating Microsoft Office software.

Learning Supplies Needed

Hardware requirements:
This course must be taken on a PC. Macs and Chromebooks are not compatible.

Software requirements:
PC: Windows 10 or later
Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge is also compatible.
Microsoft Office 365, 2021 or 2019 (not included in enrollment). While you can use an older version of Microsoft Office, there will be some differences between your version and what you see in the course.
Adobe Acrobat Reader
Software must be installed and fully operational before the course begins.

Other:
Email capabilities and access to a personal email account

Instructional material requirements:
The instructional materials required for this course are included in enrollment.

Clinical Site/Special Facilities

N/A

Requirements for Successful Completion

90% attendance

Accreditation/Special Approval Requirements

N/A

Intended Audience

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Non-Credit Online Learning https://ceonline.waketech.edu
919-532-5847
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech's Notify Me service.

The Essentials of Project Management

  • Course ID: SEF-3001EZ1
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
This instructor-led training introduces participants to the basics of project management. It combines lecture and discussion with the hands-on application of useful project management principles, tools, and techniques through applied case study exercises. The course covers the basics of all project management life-cycle processes including initiation, planning, executing, monitoring and control, and closing.

Course Objectives

Participants will learn to:

1. Define and recognize the fundamental terminology of the project management discipline
2. Identify all process groups of the project management life-cycle
3. Prioritize the primary project constraints of a project
4. Identify and assess the relative importance of key project stakeholders
5. Identify key project deliverables and decompose to build a Work Breakdown Structure (WBS)
6. Formulate an activities list required to produce the project's deliverables and work packages
7. Build a project schedule, identify its critical path, and determine relative float/slack for activities
8. Identify pertinent roles and responsibilities required to complete the project activities
9. Formulate a budget estimate for the project
10. Identify key communication elements of a project
11. Effectively and more accurately report on a project's progress, status, and forecast
12. Assess key project risks and formulate action plans to minimize their exposure to the project
13. Develop and deliver a project summary or final report to key stakeholders


Outline of Instruction

1.Introduction to Project Management
A. Definition of a Project
B. Projects vs. Programs
C. Project Management Life Cycle
D. Project Management Terminology
E. Triple Constraints
2. Initiating a Project
A. Project Initiation
B. Evaluation, Selection, and Prioritization
C. Stakeholder Analysis
D. Project Charter
E. Project Management Organization Types
3. Planning a Project
A. Scope Planning
B. Scope Decomposition
C. Work Breakdown Structure
D. Activity Definition
E. Activity Sequencing
F. Activity Duration Estimating
G. Network Diagramming/Critical Path
H. Schedule Compression
I. Resource Planning
J. Cost Estimating and Budgeting
4. Executing and Controlling a Project
A. Project Communications
B. Budget and Schedule Performance Management (Earned Value)
C. Status Reporting
D. Project Risk Management
E. Project Change Control
F. Project Quality Management
5. Closing a Project
A. Contract Closeout
B. Administrative Closure
C. Lessons Learned
D. Final Reporting


Contact Hours

24

CEUs

1

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

None

Learning Supplies Needed

None

Clinical Site/Special Facilities

None

Requirements for Successful Completion

80% attendance

Accreditation/Special Approval Requirements

N/A

Intended Audience

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Community & Career Education Staff
919-532-5700
[email protected]

Current Opportunities
Details Section Date(s) Location Price Seats  
320951 02/25/26 - 02/27/26 Northern Wake Campus 1364.00 20 Register

If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.

Understanding the Human Resources Function

  • Course ID: MLS-3809AE
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Prepare to learn the history of human resources (HR), employment laws, employee rights, HR functions, recruitment, retention, compensation management, employee benefits and more needed to acquire successful HR professional habits.

Course Objectives

Explore the history of human resources and discover the evolution of this field

Study fundamental employment laws and rights and how they apply to management

Learn to equip yourself with key human resources functions like practical learning and development techniques that can help you create and implement workplace policies, compensation management and employee benefit programs


Outline of Instruction

The History of Human Resources

Respective Employee Rights

Laws Relating to Human Resources

Human Resource Functions

Recruiting and Retaining Employees

The Hiring and Selection Process

Compensation Management

Administration of Employee Benefit Programs

Employee Learning and Development

Policy Making

Employee Communications

Human Resources: A Source of Quality


Contact Hours

24

CEUs

No

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

N/A/

Learning Supplies Needed

Hardware requirements:
This course can be taken on either a PC, a Mac or a Chromebook.

Software requirements:
PC: Windows 10 or later
Mac: macOS 10.6 or later
Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
Adobe Acrobat Reader
Software must be installed and fully operational before the course begins.

Other:
Email capabilities and access to a personal email account

Instructional material requirements:
The instructional materials required for this course are included in enrollment and will be available online.

Clinical Site/Special Facilities

N/A

Requirements for Successful Completion

90% attendance
Students must score 70% or better on 10 quizzes (2 attempts each) or 70% or higher on the final exam.

Accreditation/Special Approval Requirements

N/A

Intended Audience

This course is intended for the general pubic.

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Non-Credit Online Learning https://ceonline.waketech.edu
919-532-5847
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech's Notify Me service.

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