Workforce Training

Office Administration Certifications

Microsoft Office 365/Office 2019 for Office Administration

The Microsoft Office Specialist Associate designation is earned through performance-based examination. Acquire this credential to set yourself apart from other job candidates. Demonstrate to potential employers your level of expertise and show that you have the skills necessary to use Microsoft products to increase business efficiency in a range of scenarios.

Office and administrative support workers earn, on average, $38,060 in North Carolina, according to ONET. Top office and administrative support professional earnings can exceed $58,640 a year. The job postings requesting these skills the most were for administrative, executive and paralegal assistants, according to Lightcast.

Financial assistance available

Don't have enough money to pay for a course? Right now, Wake Tech's Propel program offers scholarships that cover the cost of registration and fees.

NOTE: The Propel Scholarship Application is currently closed and will reopen March 1.

Microsoft Office Specialist Certification Courses

Microsoft Word Certification Training

Successfully completing your Microsoft Word training and becoming certified demonstrates mastery of one of the most desired workplace software skills by employers of any industry. Adding this credential to your resume sets your professional profile apart from the casual Word user. It validates your skills and proficiency as well as demonstrates your initiative and dedication. This Microsoft Word course prepares you for the Microsoft Office Specialist (MOS) Expert certification exam for Microsoft Word. You learn to create, edit, format and print Microsoft Word documents. You then move on to learn advanced formatting, use Word drawing tools, create and manage tables and work with column layouts. You also learn more advanced techniques, such as working with tables of contents, footnotes and endnotes, adding comments, tracking changes, comparing and combining documents, creating envelopes and labels, using Mail Merge and protecting documents. Upon completion of this course, you will be prepared for the Microsoft Office Specialist Expert certification exam for Word.

Course Objectives

Learn to create and edit Microsoft Word documents

Build impressive new documents using Word templates

Format text and other elements to keep your documents clear, organized and easy to read and automate repetitive tasks using macros

Create professional-looking documents with advanced editing tools


Outline of Instruction

Introduction to Word

Intermediate Word

Advanced Word

Final Exam


Contact Hours

70

CEUs

No

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

There are no prerequisites to take this course. However, you should be comfortable using a personal computer and be familiar with operating Microsoft Office software.

Learning Supplies Needed

Hardware requirements:
This course must be taken on a PC. Macs and Chromebooks are not compatible.

Software requirements:
PC: Windows 10 or later
Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge is also compatible.
Microsoft Office 365, 2021 or 2019 (not included in enrollment). While you can use an older version of Microsoft Office, there will be some differences between your version and what you see in the course.
Adobe Acrobat Reader
Software must be installed and fully operational before the course begins.

Other:
Email capabilities and access to a personal email account

Instructional material requirements:
The instructional materials required for this course are included in enrollment.

Clinical Site/Special Facilities

N/A

Requirements for Successful Completion

90% attendance

Accreditation/Special Approval Requirements

N/A

Intended Audience

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Non-Credit Online Learning https://ceonline.waketech.edu
919-532-5847
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech's Notify Me service.

Frequently asked questions

According to Lightcast, most job postings request that office and administrative support professionals have skills that include administrative support, scheduling, customer service and appointment setting.
A Microsoft Office Specialist certification demonstrates a candidate's competence and shows potential employers that he or she is capable of using Microsoft Office software in a variety of circumstances.

According to Microsoft, you must successfully pass three of the following exams to receive the Microsoft Office Specialist Associate certification:

  • MO-100: Microsoft Word (Word and Word 2019)
  • MO-200: Microsoft Excel (Excel and Excel 2019)
  • MO-300: Microsoft PowerPoint (PowerPoint and PowerPoint 2019)
  • MO-400: Microsoft Outlook (Outlook and Outlook 2019)