Workforce Training

Office Administration Certifications

Microsoft Office 365/Office 2019 for Office Administration

The Microsoft Office Specialist Associate designation is earned through performance-based examination. By acquiring this credential, you may set yourself apart from other candidates. Demonstrate to potential employers your level of expertise and show that you have the skills necessary to use Microsoft products to increase business efficiency in a range of scenarios.

According to ONET, office and administrative support workers earn, on average, $38,060 in North Carolina. Top office and administrative support professional earnings can exceed $58,640 a year. According to Burning Glass Technologies, the job postings requesting these skills the most were for administrative, executive and paralegal assistants.

Financial assistance available

Don't have enough money to pay for a course? Right now, Wake Tech's Propel program offers scholarships that cover the cost of registration, fees, books, course-specific supplies and credentialing exams.

NOTE: The Propel Scholarship Application is currently closed and will reopen October 1.

Course descriptions and registration information

Frequently asked questions

According to Burning Glass Technologies, most job postings request that office and administrative support professionals have skills that include administrative support, scheduling, customer service and appointment setting.
A Microsoft Office Specialist certification can evidence a candidate's competence and shows potential employers that he or she is capable of using Microsoft Office software competently in a variety of circumstances.

According to Microsoft, you must successfully pass three of the following exams to receive the Microsoft Office Specialist Associate certification:

  • MO-100: Microsoft Word (Word and Word 2019)
  • MO-200: Microsoft Excel (Excel and Excel 2019)
  • MO-300: Microsoft PowerPoint (PowerPoint and PowerPoint 2019)
  • MO-400: Microsoft Outlook (Outlook and Outlook 2019)