Interested in working with working with employees in a business or organization? Become certified in human resources management and help recruit staff and work on the compensation and benefits systems to retain them.
Each Wake Tech course can be completed in two months and will prepare you for the aPHR, PHR or SPHR certification exam from the Human Resources Certification Institute. No HR experience is required to take an exam, but you must have a high school diploma or equivalent.
Financial assistance available
Don't have enough money to pay for a course? Right now, Wake Tech's Propel program offers scholarships that cover the cost of registration and fees.
Human Resources Certification Courses
Associate Professional In Human Resources (aPHR) Certification Prep
Course Objectives
Upon successful completion of this prep course, participants are prepared to take the certification exam administered by the Human Resources Certification Institute.
Outline of Instruction
HR Operations
*Organizational Strategy
*Organizational Culture
*Legal and Regulatory Environment
*Confidentiality and Privacy Rules
*Business Functions
*HR Policies and Procedures
*Data Compilation
*Reporting
*Presentation Techniques
*Impact of Technology on HR
*Records Management
*Job Classifications
*Job Analysis
*Communication Techniques
Recruitment and Selection
*Regulations and Laws
*Applicant Databases
*Recruitment Sources
*Staffing Practices
*Interviewing Techniques
*Post-Offer Activities
Compensation and Benefits
*Regulations and Laws
*Pay Structures and Programs
*Total Rewards Statements
*Benefit Programs
*Payroll Processes
*Survey Usage
*Claims Processing Requirements
*Work-Life Balance Practices
Human Resource Development and Retention
*Regulations and Laws
*Training Delivery Format
*Techniques to Evaluate Training Programs
*Career Development
*Performance Appraisal Methods
*Performance Management Practices
Employee Relations
*Regulations and Laws
*Employee and Employer Rights and Responsibilities
*Methods and Processes for Collecting Employee Feedback
*Workplace Behavior Issues
*Methods for Investigating Complaints or Grievances
*Progressive Discipline
*Off-Boarding or Termination Activities
*Employee Relations Programs
*Workforce Reduction and Restructuring Terminology
Health, Safety and Security
*Regulations and Laws
*Risk Mitigation
*Security Risks
Contact Hours
24
CEUs
1
Industry Standard, State or National Certification
Certification
None
Website
None
Certification Learning Outcomes/Requirements
CE or CU Articulation
No
Prerequisites
N/A
Learning Supplies Needed
N/A
Clinical Site/Special Facilities
N/A
Requirements for Successful Completion
80% attendance
Accreditation/Special Approval Requirements
N/A
Intended Audience
Specific Industry or Business Support Needs
N/A
Wake County Need for Industry Positions
N/A
Industry or Job Titles Related to Training Outcomes for Employment
Related Courses
Course Contact Information
Community & Career Education Staff
919-532-5700
[email protected]
| Details | Section | Date(s) | Location | Price | Seats | |
|---|---|---|---|---|---|---|
| 326569 | 03/23/26 - 05/11/26 | Off Campus Facilities | 671.00 | 15 | Register |
If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.
Human Resources Professional
As you progress through the course, you dive into essential areas, such as affirmative action and diversity considerations, and come to understand important decisions that human resources professionals often make regarding retention, recruiting and hiring. Additionally, you learn how to create a high-performance workplace and information about topics of performance appraisals, remote work, workplace communication, motivation, digital media, compensation and benefits and more.
Upon finishing this course, you are equipped to start your career in this growing field and will be prepared to sit for the HRCI's Professional Certification in Human Resources (PHR) exam, while also learning information useful for other human resources certification exams, including SHRM's Certified Professional (SHRM-CP) exam and the HRCI's Associate Professional in Human Resources (aPHR) exam.
Course Objectives
Gather comprehensive knowledge needed to sit for the aPHR, PHR or SHRM-CP human resources certification exams
Obtain a broad overview of human resources professional practices
Gain skills for handling recruitment, performance appraisals and training processes
Acquire foundational knowledge of U.S. laws and regulations regarding employment practices
Understand OSHA rules governing employee health and safety
Study remote work and diversity considerations
Outline of Instruction
Getting Started
Pretest
Introduction to Human Resources
HR's Role in Strategy
Affirmative Action
Diversity Considerations
Making HR Decisions
Retention
Recruiting
Hiring
Training Programs
Creating a High-Performance Workplace
Midterm
Appraising and Improving Employees' Performance
Remote Work
Workplace Communication, Motivation and Digital Media
Compensation and Benefits
Employee Health and Safety
The Legal Environment
Employee Rights and Discipline
Investigations
Managing Labor Relations
Global Human Resources
Preparing for aPHR, PHR and SHRM-CP Exams
Final Exam
Resources
Contact Hours
150
CEUs
No
Industry Standard, State or National Certification
Certification
PHR
Website
None
Certification Learning Outcomes/Requirements
CE or CU Articulation
No
Prerequisites
Basic computer knowledge
Learning Supplies Needed
Hardware requirements:
This course can be taken on either a PC, a Mac or a Chromebook.
Software requirements:
PC: Windows 8 or later
Mac: macOS 12 or later
Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
Microsoft Word Online
Adobe Acrobat Reader
Software must be installed and fully operational before the course begins.
Other:
Email capabilities and access to a personal email account
Instructional material requirements:
The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately seven to 10 business days after enrollment:
"Human Resource Management" by Sean Valentine, Patricia Meglich, Robert L. Mathis and John H. Jackson (eBook); "PHR, PHRi and SPHR, SPHRi Human Resources Certification - Complete Study Guide" by Sandra M. Reed
Clinical Site/Special Facilities
N/A
Requirements for Successful Completion
80% attendance
Accreditation/Special Approval Requirements
N/A
Intended Audience
This course is intended for individuals interested in the human resources profession.
Specific Industry or Business Support Needs
N/A
Wake County Need for Industry Positions
N/A
Industry or Job Titles Related to Training Outcomes for Employment
Related Courses
Course Contact Information
Non-Credit Online Learning https://ceonline.waketech.edu
919-532-5847
[email protected]
No active courses available at this time.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
The Professional in Human Resources(PHR) and Senior Professional in Human Resources(SPHR) Certification Prep
If so, we have the perfect program for you. Advance your HR career by earning the Professional in Human Resources(PHR) or Senior Professional in Human Resources(SPHR).
Wake Technical Community College has partnered with the Human Resources Certification Institute (HRCI), the governing body of the PHR/SPHR exam, to offer this program.
Course Objectives
Upon successful completion of this prep course, participants are prepared to take the certification exam administered by the Human Resources Certification Institute.
Outline of Instruction
Unit 1: Business Management/Leadership and StrategY
Unit 2: Talent Planning and Acquisition
Learning and Development
Total Rewards
Employee and Labor Relations/Employee Engagement
Contact Hours
36
CEUs
1
Industry Standard, State or National Certification
Certification
None
Website
None
Certification Learning Outcomes/Requirements
CE or CU Articulation
No
Prerequisites
PHR: One year of experience in a professional-level HR position + a Master's degree or higher, have at least two years of experience in a professional-level HR position + a Bachelor's degree, OR have at least four years of experience in a professional-level HR position + a high school diploma.
SPHR:Four years of experience in a professional-level HR position+ a Master's degree or higher, five years of experience in a professional-level HR position+ a Bachelor's degree, OR seven years of experience in a professional-level HR position + a high school diploma.
Learning Supplies Needed
N/A
Clinical Site/Special Facilities
N/A
Requirements for Successful Completion
80% attendance
Accreditation/Special Approval Requirements
N/A
Intended Audience
Suggested Mini Catalog:
Professional Skills & Development
Service Industry
Current Mini Catalog:
aPHR
Professional Skills Development
Service Industry
Specific Industry or Business Support Needs
N/A
Wake County Need for Industry Positions
N/A
Industry or Job Titles Related to Training Outcomes for Employment
No active courses available at this time.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
Understanding the Human Resources Function
Course Objectives
Explore the history of human resources and discover the evolution of this field
Study fundamental employment laws and rights and how they apply to management
Learn to equip yourself with key human resources functions like practical learning and development techniques that can help you create and implement workplace policies, compensation management and employee benefit programs
Outline of Instruction
The History of Human Resources
Respective Employee Rights
Laws Relating to Human Resources
Human Resource Functions
Recruiting and Retaining Employees
The Hiring and Selection Process
Compensation Management
Administration of Employee Benefit Programs
Employee Learning and Development
Policy Making
Employee Communications
Human Resources: A Source of Quality
Contact Hours
24
CEUs
No
Industry Standard, State or National Certification
Certification
None
Website
None
Certification Learning Outcomes/Requirements
CE or CU Articulation
No
Prerequisites
N/A/
Learning Supplies Needed
Hardware requirements:
This course can be taken on either a PC, a Mac or a Chromebook.
Software requirements:
PC: Windows 10 or later
Mac: macOS 10.6 or later
Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
Adobe Acrobat Reader
Software must be installed and fully operational before the course begins.
Other:
Email capabilities and access to a personal email account
Instructional material requirements:
The instructional materials required for this course are included in enrollment and will be available online.
Clinical Site/Special Facilities
N/A
Requirements for Successful Completion
90% attendance
Students must score 70% or better on 10 quizzes (2 attempts each) or 70% or higher on the final exam.
Accreditation/Special Approval Requirements
N/A
Intended Audience
This course is intended for the general pubic.
Specific Industry or Business Support Needs
N/A
Wake County Need for Industry Positions
N/A
Industry or Job Titles Related to Training Outcomes for Employment
Related Courses
Course Contact Information
Non-Credit Online Learning https://ceonline.waketech.edu
919-532-5847
[email protected]
No active courses available at this time.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
