Professional Development
Wake Tech's professional development courses are specifically designed to enhance your resume. These courses give you skills such as how to compose executive reports and organizational procedures, how to communicate between generations and cultures and more.
Need help writing your resume or preparing for job interviews? Visit Wake Tech's Career Services Office.
Course details and registration information
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Leading and Developing Effective TeamsSEF-80321 Effective communication is critical for building a successful business team in today’s culturally-diverse workplace. This course, designed to promote team development, uses the Myers Briggs Type Indicator (MBTI) to help participants identify, understand, and appreciate diffe... |
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Leading in a Culture of ChangeSEF-80271 This course will provide managers and other leaders with strategies for guiding staff through organizational change. Participants will identify their own personality types and learn how to motivate others to embrace change. Through interactive exercises, case studies, and a... |
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Management Certificate Part 2 Management Boot CampSEF-3001FU Enhance your management skills through this course for supervisors, managers, and emerging leaders. Nothing creates success like a solid foundation. Discover the keys for effectively managing your employees. Find out how to create clear expectations, engage and motivate empl... |
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Management Certificate Part 3: Managing Generations in the WorkplaceSEF-3001GU Gain an understanding of managing employees from different generations. Discover what motivates each generation, what incentives they respond to, and what messages they value. |
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Management Certification Part 1 Collaborative ManagementSEF-3001EU Whether you manage or lead people, collaborative skills are essential to help harness the energy of groups for maximum performance and productivity. Knowledge of collaborative skills will enable you to gain participation quickly. Students will learn how to get input and buy-... |
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Managing a Multigenerational WorkforceSEF-3001BY1 Generational diversity gives an organization a range of talents, but managing different skill sets and mindsets can thwart leaders if they are not prepared. This highly interactive course offers insights into each generation’s work and communication styles – and explores way... |
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Navigating Customer EncountersSEF-3001HE1 This training incorporates concepts and scenarios to challenging situations. Participants will learn their role in creating positive, successful customer experiences, by learning to listen, defuse and resolve situations. Additionally, participants learn, explore and practice... |
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Pricing Analytics (1 Day)SEF-3001EA2 This one-day workshop focuses on using analytics to better understand pricing and promotional programs. Research shows that companies using an analytics-driven approach to pricing significantly out-perform their competitors. The workshop will cover business-to-customer and b... |
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Professional Certification in Digital MarketingSEF-3001CP This course is ideal for those who plan, implement, and measure digital strategies – or those interested in pursuing a career in the field. It provides a well-rounded introduction to digital marketing disciplines that prepares participants for a specialized role in the marke... |
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Professional Public SpeakingSEF-3001JE2 Master public speaking! Build your skills in writing, delivering, and evaluating effective speaking in a variety of public settings and situations outside “the comfort of home.” With in-class presentations and practice, you’ll become more dynamic and better able to present y... |
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