Hospitality Certification Program

Industry-recognized credential: American Hotel & Lodging Educational Institute, National Restaurant Association, TIPS Certification

Complete in: 3 month or less

For non-credit student support services or to see if you qualify for financial assistance, contact the Career Pathways Program & Student Resources. 

Get Support

image
 

 

Certifications include:

  1. Opera Property Management System: Front office software used in most major hotels.
  2. Host U Certification: Knowledge in Spirits, Beer, Wine and Non-Alcoholic Beverages.
  3. ServSafe Certification: Food safety training that provides essential knowledge and skills.
  4. Front Desk Representative Online Training
  5. Wake Tech Community College Certification of Completion

**Students must meet the specific requirements of each program to earn certification.

Course Details & Registration Information

Barista & Cafe TrainingHOS-4010G31 available classes
Would you like to work as a Barista in a coffee shop? Through hands-on training, this class will help you: master the art of making a perfect cup of coffee; understand the importance of the roasting process, learn to manually pull espresso shots. You’ll also discover how to...
Hospitality Hotel & Restaurant CertificationsHOS-4040A31 available classes
This course provides a comprehensive overview of the lodging industry and an in-depth look at facets of service and latest trends in the Hospitality Industry. Emphasis is on the latest technology tools that are used in the industry as well as the service philosophy and oper...
Accelerated Hospitality Online (Hotel & Lodging Certification)HOS-4040C3
Earn an industry-recognized credential in hospitality! This online course offers an in-depth look at the hospitality industry and provides the skills you need to excel in this exciting career field. Get an overview of operational areas, the latest technological tools, the se...
Career Readiness for the Hospitality IndustryHRD-3004C2
This course allows students to explore careers in hospitality, including food/beverage, hotel/ lodging, and customer service; understand the advantages and challenges of each; and use self-assessment tools to determine which is right for them. The course emphasizes customer...
Hospitality Certifications for College and Career ReadinessHOS-4040B3
This course provides an overview of the lodging industry and an in-depth look at common line-level positions in hotels. The focus is on positions in the Rooms and the Food and Beverage divisions, including front desk, reservations, housekeeping, bell services, restaurant ser...
First | Previous | 1 Next | Last

Classroom (seated) Version of Class:
**Industry experience is not required to take this course

Wake Tech’s Hospitality Hotel & Restaurant Certifications course is offered in a traditional classroom (seated) version is a fun, 10-12 week (168 classroom hour) course offering certifications in the following areas: 

  • Front Desk Representative Certification: Training created by the American Hotel & Lodging Educational Institute.
  • ServSafe Certification: Food safety training that provides essential knowledge and skills.   
  • Soft Skills: Customer service, conflict management, public speaking, and job search skills such as completing a job application, writing a resume, and interviewing.
  • TIPS (Training for Intervention ProcedureS): Training for those who sell, serve, and consume alcohol, designed to prevent intoxication, drunk driving, and underage drinking.
  • Opera Property Management System: Front office software used in most major hotels. 
  • Delphi Training: An optional program introducing students to the world's leading sales and catering system. (Access is provided; interested students pay Delphi directly.)
  • CVENT: Certification on the Cvent Supplier Network helps students better understand technologies used in the hospitality industry and provides practical knowledge that can be used with prospective employers. 
  • Host U Certification: Knowledge in Spirits, Beer, Wine and Non-Alcoholic Beverages

The traditional classroom course includes field trips, where you will learn how hotels and restaurants actually operate; guest speakers who will share insights about career opportunities the latest industry trends; and job leads (as available). A career fair may also be arranged. More than 70% of our students have successfully obtained careers upon completion of this program. Please watch the link on our students getting interviewed below;

WAKE TECH IN THE NEWS!

Congratulations to Carisa Thomas our former student from our Hospitality Program for winning the Prestigious Sir Issac Hunter Excellence is Service Award for 2016!

Online Class (135 hours)
**Industry experience is not required to take this course

Who should take this program?
This version is great for someone who may be working and does not have time to take traditional classes due to his schedule or for students looking for career change or for people prefer online learning. This is also a fantastic course for employees that are already in the hospitality industry and want to move up the career ladder by obtaining industry recognized credentials.

Students will be working in the My Hospitality Lab along with the e-text books and Moodle Portal to successfully complete the program.

Due to the nature of teaching, students will be responsible to do their own field trips and projects as per your instructor. Leads for jobs will be given via email as well. A career fair may be arranged.

**Industry experience is not required to take this course

Are there any pre-requisites to take this course?

A High School Equivalency is recommended, however 9th and 10th grade reading levels in English and Math are accepted.

I have kids. Will I be able to handle the schedule in this industry?

The hospitality industry is open 24 hours and has various shifts which include full time and part time positions


What kind of position can I get when I finish the course?

Upon completion of this course, students are qualified for the positions of Front Office Associates, Sales Assistants, Food & Beverage Servers, Banquet Staff, Concierge, and Housekeeping.


Does the Hospitality Industry offer benefits

Benefits are at the discretion of the company. 


What if I move to another state after completion?

The certifications are nationally and industry recognized. 


Who typically takes this class?

Anyone that enjoys working with people. 


For more information, contact Sameer Pawa at [email protected] or 919-866-6158.