Professional Skills & Development

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Course Details & Registration Information

Administrative Professional with Microsoft Office 2016 Master
Available Classes
Not currently offered.
Description Course Outline Requirements Intended Audience More Details
Prepare to become an integral part of any professional office team – from small business to major corporation! Learn the foundational skills required to be a successful administrative professional. This course will also teach you Microsoft Office 2016 software and prepare you to take the Microsoft Certification Exams: 77-727 and 77-728 (Excel), 77-725 and 77-726 (Word), 77-729 (PowerPoint), and 77-731 (Outlook).
Course Objectives
  1. have learned ethical behavior in the workplace, business etiquette, written and verbal communication and effective customer service.
  2. have understood causes of workplace stress and how to handle them.
  3. have learned records Management, different types of meetings, making travel arrangements, and understand the functions of management.
  4. have learned how to create and edit formulas, audit equations, and present information in charts and table.
  5. have learned how to create and format professional business documents, including mail merges, Web pages, and interactive forms.
  6. have learned how to create and modify slide presentations, including editing graphics, formatting text and text boxes, and animating objects and transitions.
  7. have understood how to create and edit Outlook objects, such as e-mail, meetings, tasks, and contacts.
Outline of Instruction
  1. Introduction to Microsoft Excel
  2. Intermediate Microsoft Excel 2016
  3. Advanced Microsoft Excel 2016
  4. Microsoft Excel Final Exam
  5. Introduction to Microsoft Word 2016
  6. Intermediate Microsoft Word 2016
  7. Advanced Microsoft Word 2016
  8. Microsoft Word 2016 Final Exam
  9. Introduction to Microsoft PowerPoint 2016
  10. Advanced Microsoft PowerPoint 2016
  11. Microsoft PowerPoint 2016 Final Exam
  12. Introduction to Microsoft Outlook 2016
  13. Advanced Microsoft Outlook 2016
  14. Microsoft Outlook Final Exam
  15. Administrative Professional
  16. Customer Service
  17. Goal Setting and Time Management
  18. Working with Difficult People
  19. Business Writing
Contact Hours
Industry Standard, State, or National Certification
Microsoft Office 2016 Master Certification exams 77-727 and 77-728 (Excel), 77-725 and 77-726 (Word), 77-729 (PowerPoint), and 77-731
Website URL
Certification Learning Outcomes/Requirements
CE to CU Articulation
Students should be familiar with using a personal computer, mouse, and keyboard. They should be comfortable in a Windows environment, and have the ability to launch and close activities and navigate to information stored on the computer. They should also have an ability to manage files and folders
Text and Supplies Needed
This online program can only be taken on a PC; it is not Mac compatible. It is compatible with Windows XP and later operating systems and you will need the latest version of Internet Explorer, Firefox, Chrome, or Safari.

We highly recommend that you use Firefox or Chrome in place of other web browsers.

Adobe Acrobat Reader or an alternative software application to open and read PDF files is required. You will also need Microsoft Office Professional 2016 Suite or the Microsoft Office Professional Plus 2016 Suite for this program as there are no free trials. Both can be purchased online directly through Microsoft or other retail outlets.

Manuals are included as downloadable PDFs throughout the program.
Clinical Site/Special Facilities
Requirements for Successful Completion of this Course
  1. Attendance 80% or above
  2. Participation
Accreditation/Special Approval Requirements
Intended Audience
Specific Industry or Business Support Needs
Industry or Job Titles Related to training Outcomes for Employment
Related Courses
Course Contact Information
Non-Credit Online Learning
919-532-5818 or 919-532-5689