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One of the most creative ways to promote your business involves social media marketing. Learn the tools needed to plan, execute and assess a comprehensive and effective social media campaign, as well as insights on other ways to market your products and services to various audiences.

These courses are ideal for small-business owners, entrepreneurs, marketing professionals or others who are interested in developing strong social media and marketing skills:

  • Navigate and understand social media platforms
  • Develop a social calendar and write compelling copy
  • Create a social strategy through data-driven insights
  • Build a cross-platform crisis and communication plan
  • Amplify your social message by developing an omni-channel strategy
  • Measure, calculate and report ROI for social media platforms
  • Implement, track and report on paid social media campaigns
  • Develop unique advocacy campaigns through user-generated content and influencers

By completing these courses, you could earn Google Analytics certification, Walk West Certification of Completion and an optional Facebook certification.

Marketing and Social Media Courses

Fundamentals of More Profitable Marketing

  • Course ID: MKT-3419D3
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Want to learn about marketing? This course will debunk many myths about how effective marketing works. You will gain a solid foundation for creating cost-effective marketing campaigns with confidence, on time and on budget!

Course Objectives

gain valuable insights about marketing basics.


learn how much should a marketing campaign cost.

understand how long should it take to have a proven marketing strategy.

learn ways external vendors should support your marketing efforts.

see how sales, advertising, promotion and public relations all work together.

plan detailed marketing strategies, tactics, goals and objectives.

discover the keys of buyer behavior.

learn how to develop and stick to a marketing budget.


Outline of Instruction

What Marketing Includes

Market Segmentation

The Pareto Principle 80-20 Rule

Customer and Product Orientation

The Purchase Decision Making Process

Strategic Marketing Offers

Results Capture, Tracking and Measurement

Inbound Outbound Marketing Integration

Marketing Effectiveness Testing

Marketing Budgeting Basics

Marketing Planning Basics

Summary Conclusion, Action Steps


Contact Hours

36

CEUs

1

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

None

Learning Supplies Needed

Notebook or Journal and Pen/Pencil

Clinical Site/Special Facilities

None

Requirements for Successful Completion

90% attendance

Accreditation/Special Approval Requirements

N/A

Intended Audience

Anyone who affects the success of marketing campaigns or an interest in improving marketing results with more certainty.
New employees who need a solid orientation in realistic marketing, small business owners, marketing management and staff.

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Marketing

Related Courses

CTP-3001DP1

SBC-3601B1

SBC-3601AA1

CTP-IX01

EIT-3001DF1


Course Contact Information

Community & Career Education Staff
919-532-5700
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech's Notify Me service.

Video Production Fundamentals

  • Course ID: SEF-3001QJ2
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Video production is rapidly becoming one of the most sought-after skills in today's digital landscape. As businesses, brands and individuals shift their focus toward creating engaging visual content, the ability to produce high-quality videos has never been more valuable.

It is a fact that people feel more excited while watching videos than other visual messages because it drives emotion and develops a better understanding. Video production helps tell a story that catches the audience interest and impacts them positively, making people aware of the specific products and services. It's one of the most effective mediums to support your business, offline or via the internet.

With the increasing impact of entertainment, tutorials and growing employment, this course equips you to produce videos for a variety of purposes.

Why learn video production?
In an era where video content dominates the internet, having video production skills can set you apart from the competition, regardless of your industry. Whether you're running a business or working in marketing, education or entertainment, videos are one of the most effective ways to communicate with your audience.

Course Objectives

Students will learn the three major parts of video production:
*Pre-production involves planning and preparation, developing the concept, writing the script, storyboarding, securing locations and scheduling. This is where the groundwork is laid for the actual video shoot.
*Production is where filming happens. Capturing footage using cameras, lighting equipment and audio devices. Where the storyboard applies.
*Post-production: Once filming is complete, next is editing, adding effects and assembling the final video. This is where your video takes its final shape and is prepped for sharing.


Outline of Instruction

Introduction

Defining goals: What does the video aim to achieve?

Establishing a budget: How much will the video cost to produce?

Video production stages identification

Learning about camera equipment

Camera equipment selection

Lighting and audio

Setting up a studio and location for filming

Understand common production terms

Intellectual property rights and copyright

Writing a script for video

Editing introduction

Rendering videos

Editing software review


Contact Hours

20

CEUs

No

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

N/A

Learning Supplies Needed

Notebook or journal and pen/pencil

Clinical Site/Special Facilities

N/A

Requirements for Successful Completion

90% attendance

Accreditation/Special Approval Requirements

N/A

Intended Audience

YouTubers, bloggers, vloggers, business owners, aspiring filmmakers or just someone who wants to create videos. Those who want to make videos for whatever reason but aren't confident in their abilities, this is the course. Anyone interested in a film course without paying higher prices but who want to learn practical skills at a fraction of the cost.

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

SEF-3001AK


Course Contact Information

Community & Career Education Staff
919-532-5700
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech's Notify Me service.

Direct Marketing Basics

  • Course ID: MKT-3419F2
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Performance-based marketing, direct response marketing and target marketing. They're all different flavors of what is called direct marketing – the most powerful and provable path to generating profitable customer relationships for the long term.
• Direct marketing is a marketing strategy that involves communicating or distributing directly to consumers, rather than through an indirect third parties. It can be used to build brand awareness, generate interest in products and services and generate sales leads.
• Direct marketing is a useful tool to market your goods or services. It allows you to target certain user groups without wasting time and money on mass marketing.
• Direct marketing involves promoting, typically through specific channels like emails, mailers or telemarketing, bypassing intermediaries. It aims to establish direct and personalized connections with the target audiences.
• Direct marketing is a type of communication that provides methods for marketplace response directly to the marketer or seller. It is also sometimes called direct response marketing. Direct mail is also called mail order.

Why is direct marketing important for businesses? Can direct marketing be integrated with other marketing strategies? What are the common mistakes to avoid in direct marketing? These questions and more are addressed and answered in this course.

Course Objectives

Learn about how to effectively design, target and execute direct marketing campaigns, including understanding audience segmentation, crafting messaging, choosing the right format, optimizing mail for maximum impact, tracking results and integrating direct marketing with other marketing channels.

The class includes four key components:
• The direct marketing creative
• The format of correspondence
• The offers/incentives
• Target responsive list segments

The course consists of lectures and written assignments. Quizzes at the close of each lesson help clarify comprehension of the material.


Outline of Instruction

Introduction to Direct Marketing
a. Why general advertising techniques don't work with direct marketing?
b. Growth and origins of direct marketing
c. The direct marketing process

Direct Marketing Planning

Establishing Direct Marketing Objectives

Direct Marketing Segmentation and Targeting

Questions to Ask When Choosing Targets
a. Market differences
i. Business-to-business
ii. Consumer
iii. Nonprofit
iv. Marketing databases

Effective Offers
a. Which offers work best?

Direct Marketing Testing
a. Testing methodology
b. How to avoid mistakes when setting up tests?
c. What does it take to write and recognize successful copy?

Results Analysis
a. What response rate and profit level can we expect?
b. Marketing break even
c. Lifetime customer value
d. Direct marketing and customer relationship management (CRM)

Any New Direct Marketing Techniques We Should Be Using?

What Advantages Are There, If Any, to Multimedia Integration?

Direct Marketing Terminology

Conclusion


Contact Hours

20

CEUs

No

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

N/A

Learning Supplies Needed

Notebook or journal and pen/pencil

Clinical Site/Special Facilities

N/A

Requirements for Successful Completion

90% attendance

Accreditation/Special Approval Requirements

N/A

Intended Audience

This training is for those who work in an organization’s marketing and communications team or, as part of their job, use direct marketing to assist with an organization's overall marketing strategy. Anyone who is responsible for direct marketing results – beginners through intermediates.

You should attend if you're new to direct marketing or need to expand your knowledge from other areas of marketing. Anyone who influences the success of an organization's marketing, promotions or other direct marketing efforts!

• Account executives
• Database marketing managers
• Marketing analysts
• Marketing communication specialists
• Product managers

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

SEF-3001AK


Course Contact Information

Community & Career Education Staff
919-532-5700
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech's Notify Me service.

Direct-Response Copywriting

  • Course ID: SEF-3001QK2
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Direct-response copywriting is the antithesis of the advertising, general-awareness copywriting. Direct-response copywriting focuses on the immediate moment. Direct-response copy inspires buyers to take action as soon as they can. Direct-response copywriting is written communications that speaks directly to prospects, customers and other market audiences encouraging people to take (respond) action. Copy can take many forms, including writing, social media text, email, newsletters, press releases, banner ads, landing page copy and video scripts.
The goal of direct response is to encourage the reader to take an action back to whoever made the initial contact, such as making a purchase, signing up for an email list or calling a phone number. Direct-response copy isn't just directed at a general audience, it speaks as if the connection is with an individual person.

Course Objectives

Appreciate the difference between direct-response copywriting and other forms of copywriting

Identify ways copy/content stimulates consumer response into immediate response

Understand writing tactics that persuasively use emotional stories and feelings

Get responses directly using coupons, fliers, phone numbers, product descriptions, brochures, menus, website landing pages, emails, call center telemarketing scripts, screenwriting for videos, etc.


Outline of Instruction

Introduction to direct response

Learn how to write powerful, action-oriented headlines that make readers want to know more

Identify compelling solutions to readers' problems

Learn how to ask people what they want and build around their needs

Ways to stimulate offer response with customer-oriented emotional curiosity

Use your prospect's words and purchase reason feedback to gain trust and retention

Learn what kind of calls to action (CTA) are most effective to generate response

Discover the keys and techniques all great direct-response copywriters writers know

Become able to generate response for both expensive and inexpensive offers

Understand ways to develop your copy to motivate readers to the direct responses you want

Conclusion


Contact Hours

20

CEUs

No

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

N/A

Learning Supplies Needed

Notebook or journal and pen/pencil

Clinical Site/Special Facilities

N/A

Requirements for Successful Completion

90% attendance

Accreditation/Special Approval Requirements

N/A

Intended Audience

People in communications, freelance or technical writing, advertising copywriters, educators, storytellers, artists, content developers, authors, journalists, editors, bloggers

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

SEF-3001AK


Course Contact Information

Community & Career Education Staff
919-532-5700
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech's Notify Me service.

Basics of Direct Mail Marketing

  • Course ID: MKT-3419G2
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Learn the principles behind measurable and accountable marketing practices, as well as practical and effective methods. Implement direct mail campaigns and track results to reach and exceed marketing goals. Build an invisible selling machine and budget. Craft a scalable direct marketing campaign. Maximize the return on investment. Boost conversion rates when compared to many broader, less personalized digital marketing strategies.

Why emphasize direct mail when you have digital marketing? Ever notice the quantity of mail that shows up in your mailbox versus in your inbox? People have renewed their excitement for hand-delivered items. According to recent U.S. Postal Service data, nearly two-thirds of individuals say that letters and cards improve their connection with the outside world. Likewise, around six in 10 consumers place more emotional meaning on a direct mail piece than an email.

In an age of digital overload, direct mail has regained prominence as a powerful marketing tool. As consumers face ad fatigue, inbox clutter and declining trust in digital ads, physical mail offers a tangible, engaging alternative that stands out. Direct mail cuts through the digital noise and delivers personalized messages directly to consumers. To improve your return on ad-spend (or ROAS), you can't afford to forget any multichannel possibility, including direct mail marketing.

Course Objectives

Learn how to build a scalable direct mail marketing system

Learn how boost sales lead flow

Learn how to develop a systematic process step-by-step with no steps skipped

Learn how to acquire and segment targeted direct mail lists

Learn how budget and craft responsive copywriting methods


Outline of Instruction

Introduction: Direct Mail Defined

Steps for Planning Direct Marketing Campaigns

Lists and Databases

Offers and Their Development

Envelope and Self-Mailers

Direct Mail Testing


Results Tracking and Capture

Sales Lead Generation

Integration with Other Media

Direct Marketing


Contact Hours

20

CEUs

No

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

N/A

Learning Supplies Needed

Notebook or journal and pen/pencil

Clinical Site/Special Facilities

N/A

Requirements for Successful Completion

90% attendance

Accreditation/Special Approval Requirements

N/A

Intended Audience

This course is for anyone who wants to know the basics of direct mail and wants to get into the world of direct marketing but is not sure where to start. Designed for learners at all levels, this course is key to unlocking the power of measurable and accountable marketing strategies and tactics.

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

SEF-3001AK


Course Contact Information

Community & Career Education Staff
919-532-5700
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech's Notify Me service.

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