Professional Skills & Development

Wake Tech's professional development courses are specifically designed to enhance your resume. These courses give you skills such as how to compose executive reports and organizational procedures; how to communicate between generations and cultures; and

Need to train a large group of people on leadership or technical skills?
Corporate & Business Solutions will customize any of these courses to meet your needs. Learn more.

Need help writing your resume or preparing for job interviews?
Explore our skills training for job seekers courses.


Course Details & Registration Information

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Administrative AssistantSEF-3001AG
The Administrative Professional program teaches you the fundamental skills needed to obtain employment as an Administrative Professional.
Anger ManagementCOM-3711D4
This course teaches skills and techniques for handling one’s own anger – and provides tips and methods for dealing with anger in others. The course focuses on identifying the underlying causes of anger as well as specific patterns, situations, and anger “triggers” that are u...
Better Business Writing, Level 1: How to Sharpen Your Writing StyleSEF-3001AO2
Strengthen your writing by eliminating wordiness and writing more concisely Plan your business documents to save time rewriting. Know the difference between the active and the passive voice and when to effectively use them. Learn this and more by doing writing exercises alon...
Better Business Writing, Level 2: Get Your Emails Read & More Business Writing TipsSEF-3001AN2
Since email writing differs greatly from other types of writing, get yours read by learning many effective email concepts from planning and organizing before you write to crafting strong subject lines and more. Learn strategies for clear and concise email writing. If you...
Business Entities Tax ClassSEF-3001Q1
This course provides practical advice for tax practitioners serving small businesses. The course highlights new court rulings, regulations, and other updates important for small business clients.
Business Etiquette TrainingCOM-3711U3
Become a poised and polished professional! Learn all the forms of workplace etiquette in this “real-world” course – for phone and voicemail, dining, meetings, wardrobe, and much more. The course focuses specifically on etiquette for the business environment.
Certified Scrum Master and Agile Application TrainingSEF-3001R1
A dynamic, interactive, two-day course led by Jason Tanner, an instructor who will share real-world experiences and proven techniques for implementing Scrum successfully. Short, focused lectures examine the Scrum framework piece by piece, and small group activities reinforce...
Difficult Conversations: Using mediation techniques to improve communications and reduce conflictSEF-3001CH21 available classes
Would you like to know how to deal with difficult people and resolve conflicts? Mediation techniques can help! Find out about “high-conflict” personalities and learn mediation skills and techniques for communicating with all kinds of people. Prepare for an interactive experi...
Emotional IntelligenceSEF-80361
This course helps students understand Emotional Intelligence and identify it in others and themselves. Students will use this knowledge to make positive changes in their relationships with others.
Grammar Refresher Part 1SEF-3001AV2
Gain confidence in your ability to produce clean, grammatically correct work. You'll explore the basics of English grammar--like comma rules, correct punctuation and capitalization--and lots more. Reacquaint yourself with old, forgotten rules, meet some new ones, and revisit...
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