Ready to take your information technology skills to the next level? Wake Tech offers low-cost training programs designed to help you earn industry-recognized IT credentials:
Courses can be completed in about four to six months, and they prepare you for the next step in your career, whether you are new to the IT field or a mid-career professional looking to level up. And, if you want to take your knowledge even further, the credentials you earn can count for college credit in a degree program at Wake Tech.
With nearly 100 fully online programs, Wake Tech consistently ranks at the top for online instruction. It has been named the No. 1 online community college in the U.S. by several sources and is among Newsweek magazine's Top 250 online colleges and universities in 2025.
Don't have enough money to pay for a course? See if you qualify for funding through Wake Tech's Propel program.
NOTE: The Propel scholarship application is currently closed and will reopen July 1.
Microsoft Excel Fundamentals: Manage worksheets and workbooks, manage data cells and ranges, manage tables and table data, perform operations by using formulas and functions, manage charts and prepare for the certification exam
Excel Data Analysis: Demonstrate basic usage of Excel data analysis techniques; explore external databases, PivotTables and Pivot Charts; import and export data using external sources; cleanse data; and analyze data using PivotTables and PivotCharts
SQL: Create normalized databases, explore how to insert data into tables efficiently and use various techniques to retrieve data from multiple tables
Power BI: Create effective storytelling reports by implementing simple-to-intermediate Power BI features, develop powerful analytical models to extract key insights for changing business needs and build, publish and share impressive dashboards for your organization
Tableau: Develop data visualizations to explain complex data with clarity; explore Data Model capabilities; connect to various data sources; leverage Tableau Prep Builder's capabilities for data cleaning and structuring; create and use calculations to solve problems and enrich the analytics; enable smart decisions with data clustering, distribution and forecasting; and share data stories to build a culture of trust and action
Communicating with Data: Know the fundamental data skills required to work with data, use data visualization to influence change in your organization, apply data techniques to effectively work with data end to end, communicate data points clearly and persuasively and review why different stakeholders have divergent needs and views
Microsoft Excel Fundamentals: Manage Worksheets and Workbooks, manage data cells and ranges, manage tables and table data, perform operations by using formulas and functions, manage charts and prepare for the Excel Core Certification Exam
Excel Data Analysis: Learning basic data analysis techniques, working with data analysis tools, introducing Excel tables, data from external sources, cleaning data, analyzing table data with functions, creating and using PivotTables, performing PivotTable calculations, building PivotCharts and exam certification preparation
SQL: SQL basics; manipulating data; normalization; the SELECT statement; shaping data with the WHERE clause; JOINS; subqueries, cases and views; SQL programming; security and aggregate functions
Power BI: Introduction to business intelligence and Power BI; up and running with Power BI Desktop; connecting and shaping data; creating data models and calculations; unlocking insights; creating the final report; publishing and sharing; using reports in the service; understanding dashboards, apps and security; and data gateways and refreshing datasets
Tableau: Taking off with Tableau; connecting to data in Tableau; moving beyond basic visualizations; calculations and parameters; leveraging level-of-detail calculations; diving deep with table calculations; making visualizations that look great and work well; telling a data story with dashboards; and visual analytics, trends, clustering, distributions and forecasting
Communicating with Data: Communication, data, visualizing data, visualizing data differently, visual elements, methods of communicating with data, implementation strategies for your workplace and tailoring your work to specific departments
120
1
Microsoft
https://docs.microsoft.com/en-us/learn/certifications/exams/mo-200
Exam MO-200 Microsoft Excel: Manage worksheets and workbooks, manage data cells and ranges, manage tables and table data, perform operations by using formulas and functions and manage charts
No
Prior to registering for this course, students should have digital literacy, including basic computer skills.
N/A
None
80% attendance
Complete assigned labs and projects
N/A
Individuals who want to expand their knowledge and skills for employment-readiness or those who want to successfully prepare for the relevant industry certification exam(s).
Data Analyst, Business Analyst, Business Intelligence Analyst, Management Analyst, Systems Analyst
According to Burning Glass Technologies, Wake County has a high demand for data analysis skills.
Data Analyst
Business Analyst
Business Intelligence Analyst
Management Analyst
Systems Analyst
| Details | Section | Date(s) | Location | Price | Seats | |
|---|---|---|---|---|---|---|
| 328707 | 06/09/26 - 10/27/26 | Microsoft Teams | 293.00 | 4 | Register |
If you would like to be notified when additional sections become available, please use Wake Tech’s Notify Me service for BAS-3120B2-Data Analytics for Business Professionals .
Install, configure, and maintain computer equipment, mobile devices, and software for end users.
Service components based on customer requirements.
Understand networking basics and apply basic cybersecurity methods to mitigate threats.
Properly and safely diagnose, resolve, and document common hardware and software issues.
Apply troubleshooting skills and provide customer support using appropriate communication skills.
Understand the basics of scripting, cloud technologies, virtualization, and multi-OS deployments.
Hardware
Networking
Mobile Devices
Troubleshooting
Virtualization
Cloud Computing
Exam Review and Certification Preparation
42
1
CompTIA / CompTIA A+ 220-1201 (Core 1)
https://www.comptia.org/certifications/a
Install, configure, and maintain computer equipment, mobile devices, and software for end users.
Service components based on customer requirements.
Understand networking basics and apply basic cybersecurity methods to mitigate threats.
Properly and safely diagnose, resolve, and document common hardware and software issues.
Apply troubleshooting skills and provide customer support using appropriate communication skills.
Understand the basics of scripting, cloud technologies, virtualization, and multi-OS deployments in corporate environments.
No
Prospective students should have basic computer literacy, including familiarity with operating systems, in line with CompTIA IT Fundamentals+ or CompTIA Tech+.
CompTIA A+ Certification Exam Study Guide, access to computer labs with necessary hardware and software.
Computer lab for hands-on training.
80% attendance
Actively engage in class activities, discussions, and hands-on training sessions.,Complete practice tests to demonstrate your understanding of the material and readiness for the CompTIA A+ Core 1 certification exam, aiming for a score of at least 95% or higher to indicate adequate preparedness.
N/A
Anyone desiring to enter the IT field, those who want to build on foundational knowledge and skills, or individuals interested in updating their CompTIA A+ certification.
Technical Specialist, Desktop Support Technician, IT Specialist
Wake County is experiencing a significant demand for IT support roles, with many unique job postings available in recent months. Numerous employers are actively seeking candidates for positions such as IT Support Specialist and Help Desk Technician. The average duration for job postings is shorter than the regional average, indicating a competitive job market. This trend highlights the importance of training programs to equip individuals for these in-demand positions.
Technical Specialist
Desktop Support Technician
IT Specialist
| Details | Section | Date(s) | Location | Price | Seats | |
|---|---|---|---|---|---|---|
| 327819 | 06/02/26 - 07/16/26 | Beltline Education Center | 143.00 | 0 |
If you would like to be notified when additional sections become available, please use Wake Tech’s Notify Me service for CTS-3255C2-CompTIA A+ 220-1201 (Core 1) Certification Exam Preparation .
Install and configure various operating systems, ensuring optimal performance and user accessibility.
Recognize and apply essential cybersecurity practices to protect systems and data from threats.
Diagnose and troubleshoot common hardware and software issues effectively.
Apply best practices for operational procedures, including documentation and asset management.
Use appropriate tools and techniques for maintaining and supporting computer systems and mobile devices.
Operating Systems
Security
Software Troubleshooting
Operational Procedure
42
1
CompTIA / CompTIA A+ 220-1202 (Core 2)
https://www.comptia.org/certifications/a
Install, configure, and maintain computer equipment, mobile devices, and software for end users.
Service components based on customer requirements.
Understand networking basics and apply basic cybersecurity methods to mitigate threats.
Properly and safely diagnose, resolve, and document common hardware and software issues.
Apply troubleshooting skills and provide customer support using appropriate communication skills.
Understand the basics of scripting, cloud technologies, virtualization, and multi-OS deployments in corporate environments.
No
Prospective students should have completed the CompTIA A+ 220-1202 (Core 2) certification exam or have equivalent knowledge and skills.
CompTIA A+ Certification Exam Study Guide, access to computer labs with necessary hardware and software.
Computer lab for hands-on training.
80% attendance
Actively engage in class activities, discussions, and hands-on training sessions.,Complete practice tests to demonstrate your understanding of the material and readiness for the CompTIA A+ Core 2 certification exam, aiming for a score of at least 95% or higher to indicate adequate preparedness.
N/A
Anyone desiring to enter the IT field, those who want to build on foundational knowledge and skills, or individuals interested in updating their CompTIA A+ certification.
Technical Specialist, Desktop Support Technician, IT Specialist
Wake County is experiencing a significant demand for IT support roles, with many unique job postings available in recent months. Numerous employers are actively seeking candidates for positions such as IT Support Specialist and Help Desk Technician. The average duration for job postings is shorter than the regional average, indicating a competitive job market. This trend highlights the importance of training programs to equip individuals for these in-demand positions.
IT Specialist
Desktop Support Technician
Technical Specialist
| Details | Section | Date(s) | Location | Price | Seats | |
|---|---|---|---|---|---|---|
| 328143 | 07/27/26 - 09/14/26 | Microsoft Teams | 143.00 | 19 | Register |
If you would like to be notified when additional sections become available, please use Wake Tech’s Notify Me service for CTS-3255D2-CompTIA A+ 220-1202 (Core 2) Certification Exam Preparation .
CompTIA Tech+ FC0-U71:
• Understand and manage IT infrastructure, including hardware and networks, to ensure robust system performance.
• Apply software applications and development principles to solve problems and enhance organizational efficiency.
• Implement cybersecurity measures to help safeguard information against threats and vulnerabilities.
• Embrace emerging technologies such as AI and IoT, understanding their impact and how they're shaping the future of IT.
• Develop a foundation in data management and database fundamentals, crucial for data-driven decision-making.
CompTIA A+ 220-1201 (Core 1):
• Install, configure, and maintain computer equipment, mobile devices, and software for end users.
• Service components based on customer requirements.
• Understand networking basics and apply basic cybersecurity methods to mitigate threats.
• Properly and safely diagnose, resolve, and document common hardware and software issues.
• Apply troubleshooting skills and provide customer support using appropriate communication skills.
• Understand the basics of scripting, cloud technologies, virtualization, and multi-OS deployments in corporate environments.
CompTIA A+ 220-1202 (Core 2):
• Operating Systems
• Security
• Software Troubleshooting
• Operational Procedure
CompTIA Tech+ FC0-U71:
• IT Concepts and Terminology
• Infrastructure
• Applications and Software
• Software Development Concepts
• Data and Database Fundamentals
• Security
• Exam Review and Certification Preparation
CompTIA A+ 220-1201 (Core 1):
• Hardware
• Networking
• Mobile Devices
• Troubleshooting
• Virtualization
• Cloud Computing
• Exam Review and Certification Preparation
CompTIA A+ 220-1202 (Core 2):
• Install and configure various operating systems, ensuring optimal performance and user accessibility.
• Recognize and apply essential cybersecurity practices to protect systems and data from threats.
• Diagnose and troubleshoot common hardware and software issues effectively.
• Apply best practices for operational procedures, including documentation and asset management.
• Use appropriate tools and techniques for maintaining and supporting computer systems and mobile devices.
120
1
CompTIA / CompTIA Tech+ FC0-U71, CompTIA A+ 220-1201 (Core 1), CompTIA A+ 220-1202 (Core 2)
CompTIA Tech+ FC0-U71 at https://www.comptia.org/certifications/tech, CompTIA / CompTIA A+ 220-1201 (Core 1) and CompTIA A+ 220-1202 (Core 2) at https://www.comptia.org/certifications/a
CompTIA Tech+ FC0-U71:
• Understand and manage IT infrastructure, including hardware and networks, to ensure robust system performance.
• Apply software applications and development principles to solve problems and enhance organizational efficiency.
• Implement cybersecurity measures to help safeguard information against threats and vulnerabilities.
• Embrace emerging technologies such as AI and IoT, understanding their impact and how they're shaping the future of IT.
• Develop a foundation in data management and database fundamentals, crucial for data-driven decision-making.
CompTIA A+ 220-1201 (Core 1):
• Install, configure, and maintain computer equipment, mobile devices, and software for end users.
• Service components based on customer requirements.
• Understand networking basics and apply basic cybersecurity methods to mitigate threats.
• Properly and safely diagnose, resolve, and document common hardware and software issues.
• Apply troubleshooting skills and provide customer support using appropriate communication skills.
• Understand the basics of scripting, cloud technologies, virtualization, and multi-OS deployments in corporate environments.
CompTIA A+ 220-1202 (Core 2):
• Install and configure various operating systems, ensuring optimal performance and user accessibility.
• Recognize and apply essential cybersecurity practices to protect systems and data from threats.
• Diagnose and troubleshoot common hardware and software issues effectively.
• Apply best practices for operational procedures, including documentation and asset management.
• Use appropriate tools and techniques for maintaining and supporting computer systems and mobile devices.
No
Prospective students should have basic computer literacy, including familiarity with Windows operating systems.
• CompTIA Tech+ certification exam objectives, access to the Internet.
• CompTIA A+ 220-1201 (Core 1) certification exam objectives, access to the Internet.
• CompTIA A+ 220-1202 (Core 2) certification exam objectives, access to the Internet.
Computer lab for hands-on training.
80% attendance
Actively engage in class, including activities, discussions, and hands-on training sessions.,Complete practice tests to demonstrate your understanding of the material and readiness for each certification exam, aiming for a score of at least 95% or higher to indicate adequate preparedness.
N/A
Anyone desiring to enter the IT field, those who want to build foundational knowledge to improve their skills and job performance in today's technology-driven environment, or individuals interested in updating their CompTIA Tech+ or CompTIA A+ certification.
Technical Specialist, Help Desk Technician, Desktop Support Technician, IT Specialist
Wake County is experiencing a significant demand for IT support roles, with many unique job postings available in recent months. Numerous employers are actively seeking candidates for positions such as IT Support Specialist and Help Desk Technician. The average duration for job postings is shorter than the regional average, indicating a competitive job market. This trend highlights the importance of training programs to equip individuals for these in-demand positions.
Technical Specialist
Help Desk Technician
Desktop Support Technician
IT Specialist
| Details | Section | Date(s) | Location | Price | Seats | |
|---|---|---|---|---|---|---|
| 328811 | 05/27/26 - 10/14/26 | Microsoft Teams | 203.00 | 17 | Register | |
| 329718 | 07/22/26 - 12/16/26 | Microsoft Teams | 203.00 | 23 | Register |
If you would like to be notified when additional sections become available, please use Wake Tech’s Notify Me service for CTS-3255F2-IT Support Technician .
Explore the fundamentals of generative AI and GPT models
Set up and use ChatGPT effectively
Use prompt engineering to achieve relevant and consistent result
Develop custom AI assistants tailored to your specific needs
Learn how to work with OpenAI model APIs to build AI-powered applications
Create images from prompts and extract information from images
Introduction to Generative AI
OpenAI and ChatGPT: Beyond the Market Hype
Understanding Prompt Design
Boosting Day-to-Day Productivity
Developing the Future
Mastering Marketing
Research Reinvented
Exploring GPTs
24
1
None
None
No
Prior to registering for this course, students should have digital literacy, including computer skills and the ability to navigate the internet.
None
None
80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.
N/A
Anyone who wants to enhance their productivity with generative AI.
N/A
N/A
| Details | Section | Date(s) | Location | Price | Seats | |
|---|---|---|---|---|---|---|
| 329463 | 06/16/26 - 07/14/26 | Microsoft Teams | 82.00 | 19 | Register |
If you would like to be notified when additional sections become available, please use Wake Tech’s Notify Me service for CIS-3100N2-Artificial Intelligence (AI) & ChatGPT Essentials for Business Productivity .
Assess the security posture of an enterprise environment and recommend and implement appropriate security solutions.
Monitor and secure hybrid environments, including cloud, mobile, and Internet of Things (IoT).
Operate with an awareness of applicable regulations and policies, including principles of governance, risk, and compliance.
Identify, analyze, and respond to security events and incidents.
Introduction
Today's Security Professional
Cybersecurity Threat Landscape
Malicious Code
Social Engineering and Password Attacks
Security Assessment and Testing
Application Security
Cryptography and the PKI
Identity and Access Management
Resilience and Physical Security
Cloud and Virtualization Security
Endpoint Security
Network Security
Wireless and Mobile Security
Monitoring and Incident Response
Digital Forensics
Security Governance and Compliance
Risk Management and Privacy
Certification Exam Preparation
81
1
CompTIA / CompTIA Security+
https://comptiacdn.azureedge.net/webcontent/docs/default-source/exam-ob…
General Security Concepts
Threats, Vulnerabilities, and Mitigations
Security Architecture
Security Operations
Security Program Management and Oversight
No
Prior to registering for this course, students should have foundational knowledge IT concepts and networking.
None
None
80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.
N/A
Individuals seeking to pursue entry-level cybersecurity roles, those seeking career advancement, or individuals preparing for the CompTIA Security+ certification exam.
Help Desk Analyst, Security Specialist, Network Security Analyst, Security Analyst , Security Administrator, Security Engineer, Cybersecurity Technician, Cybersecurity Analyst
There is a critical need and growing demand for cybersecurity skills and practitioners.
Help Desk Analyst
Security Specialist
Network Security Analyst
Security Analyst
Security Administrator
Security Engineer
Cybersecurity Technician
Cybersecurity Analyst
| Details | Section | Date(s) | Location | Price | Seats | |
|---|---|---|---|---|---|---|
| 329206 | 06/15/26 - 09/02/26 | RTP Campus | 392.00 | 18 | Register |
If you would like to be notified when additional sections become available, please use Wake Tech’s Notify Me service for CCT-3110G2-CompTIA Security+ .
Detect and analyze indicators of malicious activity
Understand threat hunting and threat intelligence concepts
Use appropriate tools and methods to manage, prioritize, and respond to attacks and vulnerabilities
Perform incident response processes
Understand reporting and communication concepts related to vulnerability management and incident response activities
Introduction
Today's Cybersecurity Analyst
System and Network Architecture
Malicious Activity
Threat Intelligence
Reconnaissance and Intelligence Gathering
Designing a Vulnerability Management Program
Analyzing Vulnerability Scans
Responding to Vulnerabilities
Building an Incident Response Program
Incident Detection and Analysis
Containment, Eradication, and Recovery
Reporting and Communication
Performing Forensic Analysis and Techniques for Incident Response
Certification Exam Preparation
96
1
CompTIA / CompTIA CySA+
https://comptiacdn.azureedge.net/webcontent/docs/default-source/exam-ob…
Security Operations
Vulnerability Management
Incident Response Management
Reporting and Communication
No
Prior to course enrollment, students should have demonstrated knowledge and skills in alignment with the CompTIA Network+ and CompTIA Security+ credentials.
The course registration includes all textbooks and labs.
None
80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.
N/A
Individuals who want to expand their knowledge and skills for employment-readiness or those who want to successfully prepare for the relevant industry certification exam(s).
Cybersecurity Analyst, Information Security Analyst, Network Security Analyst
There is a critical need and growing demand for cybersecurity skills and practitioners.
Cybersecurity Analyst
Information Security Analyst
Network Security Analyst
| Details | Section | Date(s) | Location | Price | Seats | |
|---|---|---|---|---|---|---|
| 329466 | 06/18/26 - 10/08/26 | Microsoft Teams | 473.00 | 24 | Register |
If you would like to be notified when additional sections become available, please use Wake Tech’s Notify Me service for CCT-3110J2-CompTIA Certified Cybersecurity Analyst CySA+ .
Explain the fundamental principles of TCP/IP networking, Ethernet LANs, and IP routing.
Set up and manage basic Ethernet LANs using Cisco routers and switches.
Deploy VLANs, STP, and EtherChannel for efficient network management.
Apply IPv4 addressing and subnetting to real-world networking scenarios.
Operate Cisco routers and configure static and dynamic IP routing.
Diagnose and resolve networking issues, including routing and IP addressing problems.
Design and implement IPv6 networks for modern networking environments.
Part I: Introduction to Networking
• Chapter 1: Introduction to TCP/IP Networking
• Chapter 2: Fundamentals of Ethernet LANs
• Chapter 3: Fundamentals of WANs and IP Routing
Part II: Implementing Ethernet LANs
• Chapter 4: Using the Command-Line Interface
• Chapter 5: Analyzing Ethernet LAN Switching
• Chapter 6: Configuring Basic Switch Management
• Chapter 7: Configuring and Verifying Switch Interfaces
Part III: Implementing VLANs and STP
• Chapter 8: Implementing Ethernet Virtual LANs
• Chapter 9: Spanning Tree Protocol Concepts
• Chapter 10: RSTP and EtherChannel Configuration
Part IV: IPv4 Addressing
• Chapter 11: Perspectives on IPv4 Subnetting
• Chapter 12: Analyzing Classful IPv4 Networks
• Chapter 13: Analyzing Subnet Masks
• Chapter 14: Analyzing Existing Subnets
• Chapter 15: Subnet Design
Part V: IPv4 Routing
• Chapter 16: Operating Cisco Routers
• Chapter 17: Configuring IPv4 Addresses and Static Routes
• Chapter 18: IP Routing in the LAN
• Chapter 19: IP Addressing on Hosts
• Chapter 20: Troubleshooting IPv4 Routing
Part VI: OSPF
• Chapter 21: Understanding OSPF Concepts
• Chapter 22: Implementing Basic OSPF Features
• Chapter 23: Implementing Optional OSPF Features
• Chapter 24: OSPF Neighbors and Route Selection
Part VII: IP Version 6
• Chapter 25: Fundamentals of IP Version 6
• Chapter 26: IPv6 Addressing and Subnetting
• Chapter 27: Implementing IPv6 Addressing on Routers
• Chapter 28: Implementing IPv6 Addressing on Hosts
• Chapter 29: Implementing IPv6 Routing
Part VIII: Exam Updates
• Chapter 30: CCNA 200-301 Official Cert Guide, Volume 1, Second Edition Exam Updates
96
1
Cisco
https://www.cisco.com/c/dam/en_us/training-events/le31/le46/cln/marketi…
Network Fundamentals
Network Access
IP Connectivity
IP Services
Security Fundamentals
Automation and Programmability
No
Prior to course enrollment, students should have basic computer literacy, a foundational understanding of operating systems, and a familiarity with networking concepts.
None
None
80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.
N/A
Individuals who want to expand their knowledge and skills or those who want to successfully prepare for the CCNA 200-301 certification exam.
Network Administrator, Network Support Technician, Help Desk Technician, Network Engineer, Network Architect
N/A
Network Administrator
Network Support Technician
Help Desk Technician
Network Engineer
Network Architect
NET-3100M2
CET-3100F2
Kobie Joyner
919-335-1271
[email protected]
| Details | Section | Date(s) | Location | Price | Seats | |
|---|---|---|---|---|---|---|
| 327820 | 06/08/26 - 09/09/26 | Microsoft Teams | 198.00 | 10 | Register |
If you would like to be notified when additional sections become available, please use Wake Tech’s Notify Me service for NET-3100U2-Cisco CCNA 1 Networking & Routing Foundations .
Examine the fundamentals of wireless networking and apply knowledge to implement wireless LANs.
Configure and apply basic and advanced IP access control lists (ACLs).
Secure network devices and implement security services such as DHCP snooping and ARP inspection.
Configure and troubleshoot IP services, including NAT, QoS, and SNMP.
Implement and manage network architectures for LAN, WAN, and cloud environments.
Explore network automation tools and concepts, including Cisco SD-Access, REST, JSON, Ansible, and Terraform.
Prepare for the CCNA 200-301 certification exam.
Introduction
Part I: Wireless LANs
• Chapter 1: Fundamentals of Wireless Networks
• Chapter 2: Analyzing Cisco Wireless Architectures
• Chapter 3: Securing Wireless Networks
• Chapter 4: Building a Wireless LAN
Part II: IP Access Control Lists
• Chapter 5: Introduction to TCP/IP Transport and Applications
• Chapter 6: Basic IPv4 Access Control Lists
• Chapter 7: Named and Extended IP ACLs
• Chapter 8: Applied IP ACLs
Part III: Security Services
• Chapter 9: Security Architectures
• Chapter 10: Securing Network Devices
• Chapter 11: Implementing Switch Port Security
• Chapter 12: DHCP Snooping and ARP Inspection
Part IV: IP Services
• Chapter 13: Device Management Protocols
• Chapter 14: Network Address Translation
• Chapter 15: Quality of Service (QoS)
• Chapter 16: First Hop Redundancy Protocols
• Chapter 17: SNMP, FTP, and TFTP
Part V: Network Architecture
• Chapter 18: LAN Architecture
• Chapter 19: WAN Architecture
• Chapter 20: Cloud Architecture
Part VI: Network Automation
• Chapter 21: Introduction to Controller-Based Networking
• Chapter 22: Cisco Software-Defined Access (Cisco SD-Access)
• Chapter 23: Understanding REST and JSON
• Chapter 24: Understanding Ansible and Terraform
Part VII: Exam Updates and Final Review
• Chapter 25: CCNA 200-301 Official Cert Guide, Volume 2, Second Edition, Exam Updates
• Chapter 26: Certification Exam Preparation
96
1
Cisco
https://www.cisco.com/c/dam/en_us/training-events/le31/le46/cln/marketi…
Network Fundamentals
Network Access
IP Connectivity
IP Services
Security Fundamentals
Automation and Programmability
No
Prior to course enrollment, students should have completed Cisco CCNA 1 Networking & Routing Foundations or have equivalent networking knowledge, including TCP/IP, Ethernet LANs, and routing.
None
None
80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.
N/A
Individuals who want to expand their knowledge and skills or those who want to successfully prepare for the CCNA 200-301 certification exam.
Network Administrator, Network Support Technician, Help Desk Technician, Network Engineer, Network Architect
N/A
Network Architect
Network Engineer
Help Desk Technician
Network Support Technician
Network Administrator
CET-3100F2
NET-3100M2
Kobie Joyner
919-335-1271
[email protected]
To be notified when this course becomes available, please use
Wake Tech’s Notify Me service
for NET-3100V2-Cisco CCNA 2 Advanced Networking, Security & Automation
.
Recall the OSI model and its layers to explain network communication.
Demonstrate the installation, configuration, and troubleshooting of network devices, ensuring proper functionality.
Solve problems related to IP addressing, subnetting, and routing, preparing for real-world network challenges.
Configure wireless networking devices and ensure secure, reliable remote network access.
Utilize network software tools and commands to effectively monitor and troubleshoot networks.
Design high availability and disaster recovery strategies, optimizing network performance in case of failure.
Prepare for the CompTIA Network+ exam by reviewing key topics, practicing with sample questions, and mastering troubleshooting and security techniques.
Introduction
Introduction to Networks
The Open Systems Interconnection (OSI) Reference Model
Networking Connectors and Wiring Standards
The Current Ethernet Specifications
Networking Devices
Introduction to the Internet Protocol
IP Addressing
IP Subnetting, Troubleshooting IP, and Introduction to NAT
Introduction to IP Routing
Routing Protocols
Switching and Virtual LANs
Wireless Networking
Remote Network Access
Using Statistics and Sensors to Ensure Network Availability
Organizational Documents and Policies
High Availability and Disaster Recovery
Data Center Architecture and Cloud Concepts
Network Troubleshooting Methodology
Network Software Tools and Commands
Network Security Concepts
Common Types of Attacks
60
1
CompTIA
https://partners.comptia.org/docs/default-source/resources/comptia-netw…-(4-0)
Establish network connectivity by deploying wired and wireless devices.
Explain the purpose of documentation and maintain network documentation.
Configure common network services.
Explain basic data-center, cloud, and virtual-networking concepts.
Monitor network activity and troubleshoot performance and availability issues.
Implement network security hardening techniques.
Manage, configure, and troubleshoot network infrastructure.
No
Prior to course enrollment, students must have basic knowledge of computer hardware and operating systems.
None
None
80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.
N/A
Individuals who want to expand their knowledge and skills or those who want to successfully prepare for the certification exam.
Computer User Support Specialists, Information Security Analysts, Information Security Engineers, IT Support Specialists, Network and Computer Systems Administrators
According to Lightcast data, Wake County has a significant demand for skilled professionals in the IT sector, with a focus on roles requiring expertise in network management, security, and technical support.
Computer User Support Specialists
Information Security Analysts
Information Security Engineers
IT Support Specialists
Network and Computer Systems Administrators
NET-3100M2
CET-3100F2
Kobie Joyner
919-335-1271
[email protected]
To be notified when this course becomes available, please use
Wake Tech’s Notify Me service
for NET-3100W2-CompTIA Network+ N10-009
.
Recall and identify key concepts related to IT auditing, cybersecurity, risk management, and internal controls.
Describe the fundamental principles of information systems auditing and risk management, including how to assess internal controls and evaluate cybersecurity practices.
Implement auditing techniques and risk management strategies in real-world scenarios, demonstrating the ability to evaluate and audit information systems for compliance.
Examine the effectiveness of internal controls and cybersecurity practices within an organization and identify potential risks or vulnerabilities.
Assess and determine the appropriate auditing and risk management solutions for various organizational needs, ensuring compliance with industry standards and regulations.
Introduction and Assessment Test
IT Governance and Management
The Audit Process
IT Life Cycle Management
IT Service Management
IT Infrastructure
Business Continuity and Disaster Recovery
Information Security Management
Identity and Access Management
Conducting a Professional Audit
Popular Methodologies, Frameworks, and Guidance
Certification Exam Preparation
96
1
ISACA
https://www.isaca.org/credentialing/cisa
Governance
IT Risk Assessment
Risk Response and Reporting
Information Technology and Security
No
Prior to course enrollment, students should have a basic understanding of Information Technology (IT), including computer systems, networking, and cybersecurity principles. A background in auditing, risk management, or business operations is helpful but not required.
None
None
80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.
N/A
Individuals who want to expand their knowledge and skills to evidence relevant competencies or those who want to successfully prepare for the relevant industry certification exam(s).
Internal Auditors, Cyber Threat Analysts, Cybersecurity Engineers, Continuous Improvement Engineers
According to Lightcast, there is a need particularly in banking, cybersecurity, technology services, and government sectors due to the ongoing demand for skilled professionals in these areas.
Continuous Improvement Engineers
Cybersecurity Engineers
Cyber Threat Analysts
Internal Auditors
To be notified when this course becomes available, please use
Wake Tech’s Notify Me service
for CCT-3110M2-Certified Information Systems Auditor (CISA)
.
Create responsive web pages using HTML and CSS to design and structure content for various devices.
Apply best practices in web design to ensure accessibility and usability in all web projects.
Demonstrate proficiency in styling web elements using CSS for layout, typography, and visual design.
Build interactive elements on web pages by integrating JavaScript for enhanced user experience.
Evaluate the effectiveness of web design choices, ensuring they meet industry standards for performance and accessibility.
Construct a complete, functional website that incorporates foundational web technologies including HTML, CSS, and JavaScript.
Create interactive web applications by applying HTML, CSS, and JavaScript to develop dynamic features and improve their problem-solving and coding skills.
Getting Started
Introduction to HTML
Getting Started with HTML
Cascading Style Sheets
Special Effects
Multimedia
HTML Forms
Introduction to JavaScript
Content Management Systems
Create Interactive Projects:
• The Basics
• Dice Game
• Bouncing Ball
• Cannonball and Slingshot
• The Memory Game
• Quiz
• Mazes
• Rock, Paper, Scissors
• Guess a Word
• Blackjack
115
1
Certiport
• IT Specialist HTML and CSS - https://certiport.pearsonvue.com/fc/ITS/htmlcss
• IT Specialist JavaScript - https://certiport.pearsonvue.com/fc/ITS/javascript
IT Specialist HTML and CSS:
• HTML Fundamentals
• CSS Fundamentals
• Document Structure using HTML
• Multimedia Presentation using HTML
• Webpage Styling using CSS
• Accessibility, Readability, and Testing
IT Specialist JavaScript:
• JavaScript Operators, Methods, and Keywords
• Variables, Data Types, and Functions
• Decisions and Loops
• Document Object Model
• HTML Forms
No
Prior to course enrollment, students should know how to use a computer and browse the internet. No coding experience is needed.
None
None
80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.
N/A
Individuals who want to develop their front-end knowledge and skills.
Software Developers, Web Developers, Web and Digital Interface Designers, Computer User Support Specialists, Market Research Analysts, Marketing Specialists
According to Lightcast, Wake County has a demand for professionals skilled in creating and maintaining websites and digital interfaces, with a focus on developing responsive, user-friendly designs. The region shows a strong need for expertise in foundational web technologies, highlighting opportunities for individuals with web design and front-end development skills.
Marketing Specialists
Market Research Analysts
Computer User Support Specialists
Web and Digital Interface Designers
Web Developers
Software Developers
To be notified when this course becomes available, please use
Wake Tech’s Notify Me service
for CSC-3110EL2-HTML CSS JavaScript Front-End Essentials
.
Evaluate the effectiveness of help desk queue management, time management, and troubleshooting processes.
Diagnose and resolve common hardware issues, such as RAM, storage, and peripheral failures.
Troubleshoot and resolve common network connectivity problems, including IP addressing, DNS, and wireless network access.
Assist end users in troubleshooting and resolving operating system and application-related issues.
Identify common security threats such as phishing and malware and apply preventative measures.
Utilize appropriate job tools such as remote access software and troubleshooting utilities to efficiently resolve IT issues.
Help Desk
Hardware
Networking and Network Connectivity
Windows OS
macOS
Virtualization, Cloud, and Remote Access
Security
The IT Professional
Final Preparation
Cisco Certified Support (CCST) IT Support 100-140 Official Cert Guide Exam Updates
Certification Exam Review and Preparation
96
1
Cisco
https://learningnetwork.cisco.com/s/ccst-it-support-exam-topics
IT Support Job Tasks and Responsibilities
Hardware Issues
Connectivity and Resource Access Issues
Operating System and Application Issues
Common Threats and Preventions
Job Tools
No
Prior to course enrollment, students should have basic computer literacy to navigate operating systems.
None
None
80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.
N/A
Those who are pursuing a career in IT support or anyone who wants to prepare for the Cisco Certified Support Technician (CCST) IT Support certification.
Technical Support Engineers, Systems Administrators, Field Service Technicians, Technical Support Analysts, Service Desk Analysts
According to Lightcast, Wake County has a strong demand for IT support professionals, with job postings showing a consistent need across multiple sectors. The region's job market reflects rapid growth in technical support roles.
Service Desk Analysts
Technical Support Analysts
Field Service Technicians
Systems Administrators
Technical Support Engineers
To be notified when this course becomes available, please use
Wake Tech’s Notify Me service
for CTS-3255H2-IT Support: Cisco Certified Support Technician (CCST)
.
Identify key Python concepts such as data types, functions, and loops.
Apply Python programming techniques to solve coding challenges and develop functional scripts.
Design Python programs that incorporate object-oriented programming (OOP) principles.
Evaluate Python code to troubleshoot errors and improve program efficiency.
.
Create Python scripts using advanced features like modules, packages, and exception handling.
Prepare for the PCEP and PCAP certifications by completing practice exercises and assessments
PE1: Module 1. Introduction to Python and Computer Programming
PE1: Module 2. Python Data Types, Variables, Operators, and Basic I/O Operations
PE1: Module 3. Boolean Values, Conditional Execution, Loops, Lists and List Processing, Logical and Bitwise Operations
PE1: Module 4. Functions, Tuples, Dictionaries, Exceptions, and Data Processing
Python Essentials 1 (PE1) Course Final Exam
PCEP - Certified Entry-Level Python Programmer Certification Exam
PE2: Module 1. Modules, Packages, and PIP
PE2: Module 2. Strings, String and List Methods, Exceptions
PE2: Module 3. Object-Oriented Programming
PE2: Module 4. Miscellaneous
Python Essentials 2 (PE2) Course Final Exam
PCAP - Certified Associate in Python Programming Certification Exam
96
1
PCEP - Certified Entry-Level Python Programmer & PCAP - Certified Associate Python Programmer
PCEP - Certified Entry-Level Python Programmer certification &
• Section 1: Computer Programming and Python Fundamentals
• Section 2: Control Flow - Conditional Blocks and Loops
• Section 3: Data Collections - Tuples, Dictionaries, Lists, and Strings
• Section 4: Functions and Exceptions
PCAP - Certified Associate Python Programmer
• Section 1: Modules and Packages
• Section 2: Exceptions
• Section 3: Strings
• Section 4: Object-Oriented Programming
• Section 5: Miscellaneous
No
Prior to course enrollment, students should have basic computer literacy, including familiarity with using a computer, navigating the internet, and managing files. No prior programming experience is required for this course.
None
None
80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.
N/A
Individuals who want to develop their front-end knowledge and skills.
Data Scientists, Software Engineers, Data Engineers, Principal Software Engineers, DevOps Engineers, GIS Analysts, Solutions Architects, Software Developers, Machine Learning Engineers, Site Reliability Engineers
According to Lightcast, Wake County has a strong demand for positions requiring advanced technical skills, particularly in programming and data analysis. This reflects a growing need for highly skilled professionals to support the area's expanding workforce.
Site Reliability Engineers
Machine Learning Engineers
Software Developers
Solutions Architects
GIS Analysts
DevOps Engineers
Principal Software Engineers
Data Engineers
Software Engineers
Data Scientists
| Details | Section | Date(s) | Location | Price | Seats | |
|---|---|---|---|---|---|---|
| 329664 | 07/06/26 - 10/05/26 | Microsoft Teams | 203.00 | 22 | Register |
If you would like to be notified when additional sections become available, please use Wake Tech’s Notify Me service for CSC-3110EK2-Python Programming .
ENCOR Implementing and Operating Cisco Enterprise Network Core Technologies
Describe the enterprise network security architecture
Describe the virtualization technology of servers, switches and the various network devices and components
Exploring automation and network assurance using Cisco DNA Center
Implementing infrastructure security
Introduction
Packet Forwarding
Spanning Tree Protocol
Advanced STP Tuning
Multiple Spanning Tree Protocol
VLAN Trunks and EtherChannel Bundles
IP Routing Essentials
EIGRP
OSPF
Advanced OSPF
OSPFv3
BGP
Advanced BGP
Multicast
QoS
IP Services
Overlay Tunnels
Wireless Signals and Modulation
Wireless Infrastructure
Understanding Wireless Roaming and Location Services
Authenticating Wireless Clients
Troubleshooting Wireless Connectivity
Enterprise Network Architecture
Fabric Technologies
Network Assistance
Secure Network Access Control
Network Device Access Control and Infrastructure Security
Virtualization
Foundational Network Programmability Concepts
Introduction to Automation Tools
80
1
Cisco
https://www.cisco.com/site/us/en/learn/training-certifications/exams/en…
350-401 ENCOR Implementing and Operating Cisco Enterprise Network Core Technologies (Architecture, virtualization, infrastructure, network assurance, security and automation)
No
Prior to enrolling, students should have knowledge aligned with the Cisco Certified Network Associate (CCNA) exam.
N/A
N/A
90% attendance
Demonstrate an understanding of at least 80% of course material taught
N/A
Individuals who want to expand their knowledge and skills for employment readiness, or those who want to successfully prepare for the CCNP certification exam.
Network administrators, computer system administrators, computer system engineers, computer system architects, computer system managers, information system managers, computer network architects, sales engineers
According to the U.S. Department of Labor, North Carolina has a high demand for networking skills.
Sales engineers
Computer network architects
Information system managers
Computer system managers
Computer system architects
Computer system engineers
Computer system administrators
Network administrators
SEF-3001DG
SEF-21CL
SEF-204CL
CTP-3001UY1
CTP-3001UP1
SEF-3001AVG
Kobie Joyner
919-335-1271
[email protected]
| Details | Section | Date(s) | Location | Price | Seats | |
|---|---|---|---|---|---|---|
| 329207 | 06/23/26 - 09/24/26 | Microsoft Teams | 203.00 | 20 | Register |
If you would like to be notified when additional sections become available, please use Wake Tech’s Notify Me service for NET-3100Z2-Cisco Certified Network Professional CCNP (350-401 ENCOR) .
ENARSI Implementing Cisco Enterprise Advanced Routing and Services
Troubleshoot Cisco router security features
Implement VPN technologies
Troubleshoot infrastructure security and services
Configure routing protocols
Introduction
IPv4/IPv6 Addressing and Routing Review
EIGRP
Advanced EIGRP
Troubleshooting EIGRP for IPv4
EIGRPv6
OSPF
Advanced OSPF
Troubleshooting OSPFv2
OSPFv3
Troubleshooting OSPFv3
BGP
Advanced BGP
BGP Path Selection
Troubleshooting BGP
Route Maps and Conditional Forwarding
Route Redistribution
Troubleshooting Redistribution
VRF, MPLS, and MPLS Layer 3 VPNs
DMVPN Tunnels
Securing DMVPN Tunnels
Troubleshooting ACLs and Prefix Lists
Infrastructure Security
Device Management and Management Tools Troubleshooting
Final Preparation
80
1
Cisco
https://www.cisco.com/site/us/en/learn/training-certifications/exams/en…
300-410 ENARSI Implementing Cisco Enterprise Advanced Routing and Services (Layer 3 technologies, VPN technologies, infrastructure security and infrastructure services)
No
Prior to enrolling, students should have knowledge aligned with the Cisco Certified Network Associate (CCNA) exam.
N/A
N/A
90% attendance
Demonstrate an understanding of at least 80% of course material taught
N/A
Individuals who want to expand their knowledge and skills for employment readiness or those who want to successfully prepare for the CCNP certification exam.
Network administrators, computer system administrators, computer system engineers, computer system architects, computer system managers, information system managers, computer network architects, sales engineers
According to the U.S. Department of Labor, Wake County has a high demand for networking skills.
Sales engineers
Computer network architects
Information system managers
Computer system managers
Computer system architects
Computer system engineers
Computer system administrators
Network administrators
SEF-3001DG
SEF-21CL
SEF-204CL
CTP-3001UY1
CTP-3001UP1
SEF-3001AVG
Kobie Joyner
919-335-1271
[email protected]
To be notified when this course becomes available, please use
Wake Tech’s Notify Me service
for NET-3100BA2-Cisco Certified Network Professional CCNP (300-410 ENARSI)
.
AWS Certified Cloud Practitioner: Define cloud concepts, identify security and define compliance, identify technology support resources and recognize available billing resources and compare and contrast AWS pricing models
AWS Certified Solutions Architect - Associate: Design resilient architectures, design high-performing architectures, design secure applications and architectures and design cost-optimized architectures
Introduction to the AWS Certified Cloud Practitioner Exam
The Cloud
Understanding Your AWS Account
Getting Support on AWS
Understanding the AWS Environment
Securing Your AWS Resources
Working with Your AWS Resources
The Core Compute Services
The Core Storage Services
The Core Database Services
The Core Networking Services
Automating Your AWS Workloads
Common Use-Case Scenarios
AWS Certified Cloud Practitioner Certification Exam Preparation
Introduction to the AWS Certified Solutions Architect Exam
Cloud Computing and AWS
Amazon Elastic Compute Cloud and Amazon Elastic Block Store
AWS Storage
Amazon Virtual Private Cloud
Database Services
Authentication and Authorization: AWS Identity and Access Management
CloudTrail, CloudWatch and AWS Config
The Domain Name System and Network Routing: Amazon Route 53 and Amazon CloudFront
Simple Queue Service and Kinesis
The Reliability Pillar
The Performance Efficiency Pillar
The Security Pillar
The Cost Optimization Pillar
The Operational Excellence Pillar
AWS Certified Solutions Architect - Associate Certification Exam Preparation
80
1
AWS
https://aws.amazon.com/certification/certified-cloud-practitioner (AWS Certified Cloud Practitioner), https://aws.amazon.com/certification/certified-solutions-architect-asso… (AWS Certified Solutions Architect - Associate)
AWS Certified Cloud Practitioner: Cloud concepts, security and compliance, technology, and billing and pricing
AWS Certified Solutions Architect - Associate: Design resilient architectures, design high-performing architectures, design secure applications and architectures, and design cost-optimized architectures
No
Prior to course enrollment, students should have knowledge in alignment with the CompTIA IT Fundamentals+ certification or basic computer knowledge or entry-level computer experience.
N/A
N/A
90% attendance
Demonstrate an understanding of at least 80% of the course material taught
N/A
Individuals who want to expand their cloud knowledge and skills for employment readiness or those who want to prepare for the relevant industry certification exam(s).
Cloud architect, solutions architect
This occupation has an employment growth projection of 27.5% for the years 2019-2029.
Cloud architect
Solutions architect
| Details | Section | Date(s) | Location | Price | Seats | |
|---|---|---|---|---|---|---|
| 329771 | 07/16/26 - 10/15/26 | Microsoft Teams | 203.00 | 24 | Register |
If you would like to be notified when additional sections become available, please use Wake Tech’s Notify Me service for NET-3100BB2-AWS Certified Solutions Architect Associate .
"They greet you with open arms. Everyone I met basically said, 'I want to help you.'"
Jaden Lassiter
IT Certifications, Class of 2025