Cashier's Office

* Important Notice *

Southern Wake, Scott Northern Wake, RTP & Perry Health Sciences Cashier windows are open Mon-Fri 8am-5pm. 

Email address: [email protected]Please include your Student ID# when emailing.

Fall 2020:   Final Automatic Payment  September 20th.

Spring 2021 Payment Plan :      Opens November 1st 

Register for classes between 10/30/2020 - 12/11/2020 and Enroll in Payment Plan by December 11, 2020 - For 3 payment option.

Register for classes between 12/12/2020 - 1/6/2021 and Enroll in Payment Plan by January 6, 2021 - For 2 payment option

Refunds: Make sure you have selected your BankMobile refund preference BankMobile Refund Choices.

General information regarding student refunds and credit balances 

The Wake Tech Cashier's Office provides services in an efficient, timely, professional manner, in accordance with the mission of the college and the regulations of all appropriate governing agencies, while implementing sound financial procedures and controls.

BankMobile Refund Overview
Financial Aid student refunds are processed through BankMobile.
Financial Aid Refund Schedule Tuition & Costs
Tuition rates are set by the NCCCS Board and approved by the State Legislature.
  1098-T FAQs Tuition Payment Plan

Frequently Asked Questions

How do I pay tuition?

Four convenient ways to pay tuition 

  1. Online (with or without Payment Plan): Login required. Log into SelfService and select Current Curriculum Student, then Financial Information, then My Student Account, then Student Finance. If you are enrolled in the Payment Plan (or would like to be), select Pay with Payment Plan. If not, select Pay in Full.
  2. Mobile App: Using the Wake Tech App [Download here...], press the "hamburger" menu in the upper left corner.
    • Under "Academics", select "Student Financials"
    • Sign in using your key account and password.
    • Select "Pay My Bill" to view your "Account Summary". 
    • Select "Pay in Full" -OR- "Pay with Payment Plan"
  3. In Person: Cashiers Hours and Locations
  4. By Mail (checks only): Include student ID and phone # on check, payable to:
    Wake Technical Community College
    ATTN: Financial Services
    9101 Fayetteville Rd. 
    Raleigh, NC 27603

I dropped a class. How do I get a refund?

We have partnered with BankMobile to deliver your refunds. For more information about BankMobile, visit this link:  


What is BankMobile?

Wake Tech has partnered with BankMobile to deliver financial aid refunds.  For more information about BankMobile, visit this link:

Which ATM can I use with my BankMobile Card?

You may use any Allpoint Network ATM to withdraw cash and view the current available balance of your BankMobile Account. There are no fees when using an Allpoint Network ATM and the daily cash limit is $500.

You may use this locator to find the nearest ATM to your location.  Allpoint ATM Locator.

I lost my student ID. Can I get another one?

Yes. Go to the Cashier's Office, pay a $5 replacement fee, and take your receipt to the Wake Tech Campus Police to obtain your new ID card. 

How do I get a parking decal for my vehicle?

Parking decals are included in the tuition you pay per semester and are issued by Campus Police. They are available for pickup at multiple locations.   

What are the accepted methods of payment?

We accept cash, checks, money orders, Visa, and Mastercard. 

What if I am an in-state student but am charged out-of-state tuition?

You will need to contact the NC Residency Service. The State of North Carolina now determines the residency status of students. Once you have completed what is required and are determined to be an in-state student, you will be issued an RDS Number. Please follow the steps below to update your student account. 

  1. Go to
  2. Log in with your Wake Tech user ID and password.
  3. Click the menu button on the top left of the home screen.
  4. Click Students
  5. Click Student Forms
  6. Click Residency Update Form

You will receive a confirmation email through your Wake Tech student email once your account has been updated. Please note that during peak times it may take up to 3 business days for processing. 

If you disagree with your residency classification you must complete the reconsideration or appeal process through RDS. Wake Tech does not have the authority to change your classification and we must abide by the classification provided by the state RDS. 

Contact the Residency Determination Service at: 
Email: [email protected]
Phone: 844-319-3640

Residency Website:
Residency Determination Service

Why is there a "hold" on my account?

Holds are placed on accounts when a balance is past due. If the balance has been paid online, contact the Cashier at [email protected] to have the hold removed.

How do I set up a Tuition Payment Plan?

Tuition payment plans can be set up for current upcoming semesters only. They must be enrolled in before the cut off date. These dates can be found in the payment plan portion at the top of this page. 

  • Log into WebAdvisor 
  • Select Current Curriculum Student
  • Select Financial Information
  • Select My Student Account
  • Select Student Finance

If you wish to enroll in the payment plan, select Pay with Payment Plan to go to the Nelnet website, where you can register for the plan. The video below can provide assistance.

I want to pay with a 529 plan. What do I do?

If you would like to submit a payment using a 529 plan, please have the company send a check to the address below. 

Wake Technical Community College
Attn: Financial Services
9101 Fayetteville Road
Raleigh NC, 27603


  • The check will need to be made payable to Wake Technical Community College.
  • Please make sure your student ID and full name is also mentioned in the memo of the check.
  • If the check is paying your semester in full, please make sure it matches your tuition exactly.


What if my 529 check isn't going to arrive time?

Please try and make every effort to have the check delivered before the payment deadline. If by chance you don't think it will arrive on time. Please forward an official confirmation from the 529 company showing that the check is on it's way.

This confirmation can be emailed to [email protected]

Please state in the email that your 529 check isn't going to arrive on time. Be sure to include your name, contact information, student ID number, and semester being paid. 

Who do I contact for a billing dispute?

The Wake Tech Billing Dispute Committee will resolve disputes. If you have a dispute, follow the steps below:

  • Log into
  • Click Menu on the top left portion of the page.
  • Under the student section, click Electronic Forms.
  • Click Bill Dispute Form.

You will be informed when a decision has been made.   

What happens if I cannot pay tuition by the deadline? Can I get an extension?

Students who have not paid for their classes by the deadline will be dropped from those classes and will need to re-register and pay for the classes. Deadlines cannot be extended. If you cannot pay in full by the deadline, you can register for Tuition Payment Plan.

Please note that the cashier does NOT determine who is purged from classes for non-payment. Because of this we are not able to extend or provide time frames for this situation. If you are dropped from courses you will need to speak with registration and records for assistance.  

Am I required to pay for a class if I am on the waitlist?

No. You will not be charged until you are enrolled in the class.

Can I pay for part of my tuition at the Cashier's Office and the remainder online?

No. We cannot accept partial payments at the Cashier's Office. If you need more time to pay, we recommend signing up for the Tuition Payment Plan.

Can I pay my tuition over the phone?

No. Due to credit card security rules, we cannot accept payments over the phone.

Can you tell me my child's account balance so I can pay for it?

FERPA  Authorization must be submitted by the student before account information can be provided.  

What is FERPA?

Steps to complete the FERPA:

Go To:

Go To: Top of page and click Log In, after providing your login information and password..

Click: Current Curriculum Students (Credit)

Click: Parent/Guardian/Spouse Access

Click: Step 2 (Must Be Done or Access will NOT be given)

Click: I agree after reading Permission/FERPA information

Click: the box under Grant

Use Dropdown: Under Access Level to Highlight the Information you would like your parent(s) to have access to; financial aid or academics or both.

Click: Submit