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Cashier's Office

The Wake Tech Cashier's Office provides services in an efficient, timely and professional manner. It implements sound financial procedures and controls, in accordance with the mission of the college and the regulations of all appropriate governing agencies.

Cashier's Office hours and locations
Southern Wake Campus
First floor, Montague Hall

9101 Fayetteville Road
Raleigh, NC 27603
919-866-5460

Monday - Friday: 8 a.m. - 5 p.m.
Scott Northern Wake Campus
Building C, Office 236D

6600 Louisburg Road
Raleigh, NC 27616
919-866-5460

Monday - Friday: 8 a.m. - 5 p.m.
Closed for lunch: 2 - 3 p.m.
RTP Campus
Building 1, Office 113

10908 Chapel Hill Road
Morrisville, NC 27560
919-866-5460

Monday - Friday: 8 a.m. - 5 p.m.
Closed for lunch: 2 - 3 p.m.
Wake Tech East
Building C, Room 138

5401 Rolesville Road
Wendell, NC 27591
919-866-5460

Monday - Friday: 8 a.m. - 5 p.m.
Closed for lunch: 1 - 2 p.m.
Western Wake Campus

3434 Kildaire Farm Road
Cary, NC 27518
919-335-1000

Monday - Friday: 7:30 a.m. - 4:30 p.m.
Closed for lunch: 12 - 1 p.m.
Perry Health Sciences Campus
Building 2, Office 131

2901 Holston Lane
Raleigh, NC 27610
919-866-5460

Monday - Friday: 8 a.m. - 5 p.m.
Closed for lunch: 1 - 2 p.m.
Public Safety Education Campus
Main entrance lobby

321 Chapanoke Road
Raleigh, NC 27603
919-866-7016

Monday - Friday: 8 a.m. - 5 p.m.
Closed for lunch: 1:30 - 2:30 p.m.

 

Tuition and costs*
Tuition Payment Plan
Important deadlines
Financial Aid refund schedule**
BankMobile Disbursements refund overview
1098-T FAQs

*Tuition rates are set by the North Carolina Community College System Board and approved by the state legislature.

**Financial Aid refunds are processed through BankMobile Disbursements, a technology solution powered by BMTX Inc., but students must select a refund preference.

For general information regarding student refunds and credit balances, email [email protected] or call 919-866-5460. Please include your student ID #. The Cashier's Office will respond within 24 business hours of receiving your email and/or voicemail.

Frequently asked questions

Four convenient ways to pay tuition

  • Online: Log in to Self Service and select Student Finance. If you are enrolled in the Tuition Payment Plan (or would like to be), select "Pay with Payment Plan." If not, select "Pay in Full."
  • Mobile app: Using the Wake Tech app, press the "hamburger" menu in the upper left corner.
    • Under Academics, select "Student Financials"
    • Sign in using your Key Account and password
    • Select "Pay My Bill" to view your account summary
    • Select "Pay in Full" or "Students Pay with Payment Plan"
  • In person: Cashier's Office hours and locations
  • Mail (checks only): Include student ID # and a phone number on the check, payable to:
    Wake Technical Community College
    ATTN: Financial Services
    9101 Fayetteville Road
    Raleigh, NC 27603

Tuition can be paid with cash, check, money order or credit/debit card. Due to credit card security regulations, we cannot accept payments over the phone.

The Cashier's Office cannot accept partial payments. If you need more time to pay, we recommend signing up for the Tuition Payment Plan.


Registration Dates
Payment Deadlines*
Registered by May 7 for Summer 2025
Payment is due on May 7, by 5 p.m. at the Cashier's Office or by midnight online via Self-Service.
Registered during Summer 2025 schedule adjustment period (May 8-21)
Payment is due the same day you register, by 5 p.m. at the Cashier’s Office or by midnight online via Self-Service.
Registered by July 30 for Fall 2025
Payment is due on July 30, by 5 p.m. at the Cashier's Office or by midnight online via Self-Service.
Registered during Fall 2025 Add Period (July 31-August 20 for most classes)
Payment is due the same day you register, by 5 p.m. at the Cashier’s Office or by midnight online via Self-Service.

*Fall 2025 tuition bills will be available after July 1.


Deadlines cannot be extended. If you cannot pay in full by the deadline, we recommend you enroll in the Tuition Payment Plan.

Students who have not paid for their classes or enrolled in the payment plan by the deadline will be dropped from those classes.


No. You will not be charged until you are enrolled in the class.


Payment plans can be set up for upcoming semesters only. Students must be enrolled before the cutoff date. These dates can be found in the payment plan information at the top of this page.

  • Log in to Self-Service
  • Select "Student Finance"
  • Select "Pay with Payment Plan," and you will be directed to the Nelnet website, where you can register.


If you would like to submit a payment using a 529 plan, please have the company send a check to the following address:

Wake Technical Community College
Attn: Financial Services
9101 Fayetteville Road
Raleigh NC, 27603 

  • The check will need to be made payable to Wake Technical Community College.
  • Make sure your student ID # and full name are mentioned in the memo of the check.
  • If the check is paying your semester in full, make sure it matches your tuition exactly.

Please try to make every effort to have the check delivered before the payment deadline. If you don't think it will arrive on time, email an official confirmation from the 529 company showing that the check is on the way to [email protected]. State in the email that your 529 check isn't going to arrive on time, and include your name, contact information, student ID # and semester being paid.


FERPA authorization must be submitted by the student before account information can be provided.

Students log in to Self-Service and select "Parent/Proxy Access" under their user ID in the upper right corner. Depending on whether the parent/proxy information is a possible duplicate of someone already in Wake Tech's system, the request might be processed immediately in the system, or it might be pending and need research by the Registrar's Office.

Once access is granted, an email will be sent with confirmation and user ID/password information. You will then be able to access your child's information online through Self-Service. You will not need to complete any forms or call the school in order to obtain information about your child's academics or financial account.


Wake Tech delivers refunds through BankMobile Disbursements, a technology solution powered by BMTX Inc.

The following required U.S. Department of Education disclosures can be found online:

  • Wake Tech's current contract with BMTX, including amendments
  • The mean and median costs incurred by checking account holders during the prior award year
  • Monetary consideration paid to and from Wake Tech and BMTX during the prior award year
  • The number of students who had an open BankMobile Vibe checking account under the contract during the prior award year
  • Biannual due diligence attestation

Wake Tech delivers refunds through BankMobile Disbursements, a technology solution powered by BMTX Inc.


You may use any Allpoint Network ATM (availability and hours of operation vary by location and are subject to change) to withdraw cash and view the current available balance of your BankMobile Vibe account. There are no fees when using an Allpoint Network ATM, and the daily cash limit is $500.


Parking decals are included in the tuition you pay per semester and are issued by Campus Police.

A student ID card can be obtained from Campus Police. The first one is at no cost, but if you lose your ID card, you can go to the Cashier's Office, pay a $5 replacement fee and take your receipt to Campus Police to obtain your new ID card.


You will need to contact the N.C. Residency Determination Service. The state of North Carolina now determines the residency status of students. Once you have completed what is required and are determined to be an in-state student, you will be issued an RDS number. Please follow these steps to update your student account:

  • Go to my.waketech.edu and log in with your Wake Tech user ID and password
  • Click the menu button on the top left of the home screen
  • Click "Students"
  • Click "Student Forms"
  • Click "Residency Update Form"

You will receive a confirmation email through your Wake Tech student email once your account has been updated. During peak times, it may take up to three business days for processing.

If you disagree with your residency classification, you must complete the reconsideration or appeal process through RDS. Wake Tech does not have the authority to change your classification and must abide by the classification provided by the state RDS.

Contact the Residency Determination Service at 844-319-3640 or [email protected].


The Billing Dispute Committee will resolve disputes. If you have a dispute, follow these steps:

  • Log in to my.waketech.edu
  • Click "Support" on the top of the page
  • Click "Student Forms"
  • Under General Forms, click "Bill Dispute Form"

The Bill Dispute Committee's decision is final. Once a decision has been made, you will be notified by email.


Holds are placed on accounts when a balance is past due. You should check your account in Self-Service. Also, make sure to check your Wake Tech email account for communications from the following offices:

  • Financial Aid
  • Financial Services
  • Registration & Student Records

You need to review your financial aid status in Self-Service on the My Financial Aid page on a regular basis. You may receive a bill if you have not received your financial aid award letter. If you have enrolled in classes and started the semester but have not received your letter, you are responsible for any charges incurred. Contact Financial Aid at 919-866-5410 or [email protected] for assistance.

If the balance has been paid online, email the Cashier's Office at [email protected] to have the hold removed.

If you are still unable to determine why you have a hold or need the charges explained, email [email protected].


Please take a moment to participate in a brief customer service survey to let us know how we're doing.

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919-866-5000
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