A planned maintenance window to perform upgrades to the Colleague system beginning 12 a.m. Monday, October 2, will affect certain IT systems. Details on impacted systems are available.
The Wake Tech Cashier's Office provides services in an efficient, timely and professional manner, in accordance with the mission of the college and the regulations of all appropriate governing agencies, while implementing sound financial procedures and controls.
*Tuition rates are set by the North Carolina Community College System Board and approved by the state legislature.
**Financial Aid refunds are processed through BankMobile, but students must select a refund preference.
For general information regarding student refunds and credit balances, email [email protected] or call 919-866-5460. Please include your student ID #. The Cashier's Office will respond within 24 business hours of receiving your email and/or voicemail.
Four convenient ways to pay tuition
Tuition can be paid with cash, check, money order or credit/debit card. Due to credit card security regulations, we cannot accept payments over the phone.
The Cashier's Office cannot accept partial payments. If you need more time to pay, we recommend signing up for the Tuition Payment Plan.
Deadlines cannot be extended. If you cannot pay in full by the deadline, we recommend you enroll in the Tuition Payment Plan.
Students who have not paid for their classes or enrolled in the payment plan by the deadline will be dropped from those classes.
No. You will not be charged until you are enrolled in the class.
Payment plans can be set up for upcoming semesters only. Students must be enrolled before the cutoff date. These dates can be found in the payment plan information at the top of this page.
This video can provide assistance.
If you would like to submit a payment using a 529 plan, please have the company send a check to the following address:
Wake Technical Community College
Attn: Financial Services
9101 Fayetteville Road
Raleigh NC, 27603
Please try to make every effort to have the check delivered before the payment deadline. If you don't think it will arrive on time, email an official confirmation from the 529 company showing that the check is on the way to [email protected]. State in the email that your 529 check isn't going to arrive on time, and include your name, contact information, student ID # and semester being paid.
FERPA authorization must be submitted by the student before account information can be provided.
Students log in to Self-Service and select "Parent/Proxy Access" under their user ID in the upper right corner. Depending on whether the parent/proxy information is a possible duplicate of someone already in Wake Tech's system, the request might be processed immediately in the system, or it might be pending and need research by the Registrar's Office.
Once access is granted, an email will be sent with confirmation and user ID/password information. You will then be able to access your child's information online through Self-Service. You will not need to complete any forms or call the school in order to obtain information about your child's academics or financial account.
The following required U.S. Department of Education disclosures can be found online:
You may use any Allpoint Network ATM (availability varies by location) to withdraw cash and view the current available balance of your BankMobile account. There are no fees when using an Allpoint Network ATM, and the daily cash limit is $500.
Parking decals are included in the tuition you pay per semester and are issued by Campus Police.
A student ID card can be obtained from Campus Police. The first one is at no cost, but if you lose your ID card, you can go to the Cashier's Office, pay a $5 replacement fee and take your receipt to Campus Police to obtain your new ID card.
You will need to contact the N.C. Residency Determination Service. The state of North Carolina now determines the residency status of students. Once you have completed what is required and are determined to be an in-state student, you will be issued an RDS number. Please follow these steps to update your student account:
You will receive a confirmation email through your Wake Tech student email once your account has been updated. During peak times, it may take up to three business days for processing.
If you disagree with your residency classification, you must complete the reconsideration or appeal process through RDS. Wake Tech does not have the authority to change your classification and must abide by the classification provided by the state RDS.
The Billing Dispute Committee will resolve disputes. If you have a dispute, follow these steps:
The Bill Dispute Committee's decision is final. Once a decision has been made, you will be notified by email.
Holds are placed on accounts when a balance is past due. You should check your account in Self-Service. Also, make sure to check your Wake Tech email account for communications from the following offices:
You need to review your financial aid status in Self-Service on the My Financial Aid page on a regular basis. You may receive a bill if you have not received your financial aid award letter. If you have enrolled in classes and started the semester but have not received your letter, you are responsible for any charges incurred. Contact Financial Aid at 919-866-5410 or [email protected] for assistance.
If the balance has been paid online, email the Cashier's Office at [email protected] to have the hold removed.
If you are still unable to determine why you have a hold or need the charges explained, email [email protected].