Wake Tech's professional development courses are specifically designed to enhance your resume. These courses give you skills such as how to compose executive reports and organizational procedures, how to communicate between generations and cultures and more.
Need help writing your resume or preparing for job interviews? Visit Wake Tech's Career Services Office.
Business Career Field Courses
Activity Coordinator for Long Term Care
Course ID: HSE-3264A4 | Overview
The NC Division of Facility services requires activity coordinators in adult care homes and nursing facilities to complete at least 50 hours of training in an approved course. In addition, activity coordinators in nursing facilities and adult care homes must complete at least 10 hours in the documentation, including the assessment and care planning processes. In this course, you will receive the basic training needed to start your career as an activity coordinator in a healthcare setting. The course is designed to provide the skills necessary to develop a program of activities, in accordance with federal and state regulations, the interests and the physical, mental and psychological well-being of each resident in long term care. Upon successful completion, participants are qualified to work in a nursing facility as an Activity Coordinator/Director.
No active courses available at this time.
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Using LinkedIn to Drive Revenue: For Entrepreneurs, Business Owners and Sales Professionals
Course ID: SEF-3001P1 | Overview
LinkedIn is one of the most powerful tools on the web for global business networking, connecting, and reputation enhancement. The course shows you how to use this powerful tool to build a global and local business network, enhance your reputation, create networking equity in others that can pay off in the future, and gain powerful information about others that they want to share. Customers want to pre-screen you before they trust you with their hard-earned money; LinkedIn gives them a way to do that. This course will give you practical strategies for using screening to gain an advantage over the competition.
No active courses available at this time.
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Business Entities Tax Class
Course ID: SEF-3001Q1 | Overview
This course provides practical advice for tax practitioners serving small businesses. The course highlights new court rulings, regulations, and other updates important for small business clients.
No active courses available at this time.
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Business & Marketing Writing
Course ID: COM-3711GE | Overview
Are you a writer working in the business world? Or a marketing professional responsible for obtaining great marketing copy? Maybe you're just interested in a writing or marketing career. Whatever your background, this fun, introductory course will teach you to write or identify copy that achieves business and marketing goals. Improve your work, your knowledge, your company's image, and your chances of getting hired, promoted or applauded! Using clear explanations, real-life examples, and an animated style, the course solidifies the relationship between business, marketing principles, and written communications. You will learn how business and marketing objectives affect writing choices. You'll get practical writing instruction in grammar, clarity, structure and more. You'll understand issues unique to this discipline, such as buzzwords, working with a team, and marketing ethics. This course will help you understand the power of writing and use it to present a solid, cohesive message to your target audience.
No active courses available at this time.
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The Keys to Effective Editing
Course ID: COM-3711LE | Overview
Ask any published writer and you will hear that a good editor is not just helpful, but essential. If you aspire to be an editor, this copyediting course will teach you the fundamentals of top-notch editing for both fiction and nonfiction. If you're already working as an editor, you will not only brush up on your skills, but will also learn about recent advances in your chosen profession. If you're a writer, you will learn essential self-editing tools to give your manuscripts the professional look that publishers like to see.From the language of editing to grammar, punctuation, and syntax to the all-important relationships between editor, author, and publisher, every facet of editing will be explored in this copyeditor course. Online editing is gaining popularity; its complexities will be unraveled and its advantages and pitfalls explored. Can you make a living as an editor? Tips and resources for finding work will be addressed at length. When you finish with this course, you will feel confident enough to tackle even the most complex of manuscripts.
No active courses available at this time.
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Writing Effective Grant Proposals
Course ID: COM-3711ME | Overview
Preparing successful grant proposals to receive funding from corporations or foundations requires careful research, meticulous preparation, and graceful writing. Grant administrators will often say that many grant requesters have a limited understanding of the proposal writing process, and as a result their worthy causes lose out. If you learn how to avoid the errors that lead to the rejection of your proposal, you will be better prepared to help the causes you most admire. This course will walk you through all of the essential steps, including an important discussion of what you must do when the grant arrives. In this course, you will learn how to become fully familiar with the institution or project for which you are requesting support. You will get valuable guidance in preparing a background statement and a brief financial statement to support your request. You will also research some charitable foundation and corporate giving sources. Then, you will learn how to put everything together, so you can assemble, write, and submit complete grant proposals to foundations, corporations, and wealthy individuals for any number of your pet projects.
No active courses available at this time.
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Project Management Fundamentals
Course ID: MLS-3810IE | Overview
Organizations initiate projects to create new computer applications, erect bridges and buildings, improve processes, develop new products, and reorganize company operations. Unfortunately, most organizations do not manage projects well, creating an unprecedented demand for project management practitioners. If you're organized, perceptive, detail-oriented, and an excellent communicator, you just might have what it takes to succeed in the fast-growing field of project management. In this course, an experienced Project Management Professional will help you master the essentials of project management. You will become an indispensable member of your project team by discovering and mastering the critical concepts you need to plan, implement, control and close any type of project. You will learn about project politics and ethics, project measurements, and project closure. You will be able to develop all sections of a project plan, you will become comfortable with the project management body of knowledge, and you will develop a variety of powerful techniques to generate project ideas. If you're new to project management, this course will provide you with the essential information you will need to prepare for and complete your first project. If you're an experienced project manager, this course will make you more valuable to your employer by increasing your skills and competencies. This course and its follow-up (Project Management Applications) also include essential information that will help you prepare for the Project Management Professional (PMP)® and the Certified Associate in Project Management (CAPM®) exams offered by the Project Management Institute (PMI)®. Certification Magazine recently identified PMP certification as "the highest-paying certification" of the year.
| Details | Section | Date(s) | Location | Price | Seats | 312019 | 05/14/25 - 07/04/25 | Online | 77.00 | 19 | Register |
|---|---|---|---|---|---|---|
| 312080 | 06/11/25 - 08/01/25 | Online | 77.00 | 18 | Register |
If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.
Effective Business Writing
Course ID: SEF-3001EE | Overview
Do you have a nagging suspicion that a small improvement in your writing skills might also improve your career prospects? Don't let small gaps in your business writing skills prevent you from reaching your full potential! It doesn't matter whether you're a clerical worker, an engineer, or an executive. If you communicate with others in writing, you need this course to help you identify and eliminate problem areas. By the end of this course, you'll know the secret to developing powerful written documents that immediately draw readers in and keep them motivated to continue until your very last, well-chosen word.
No active courses available at this time.
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Administrative Assistant Applications
Course ID: OSC-3602BE | Overview
Discover how time management, accounting, business law, organizational behavior, and management affect administrative assistant responsibilities and activities. Learn the basics of accounting, including the general ledger and key accounting terms, and see how financial statements and controls help keep your organization moving in a positive direction. Understand the fundamentals of business law, contracts, and the principal-agency relationship; discover ethics and organizational politics; and understand the basics of human resources management.
| Details | Section | Date(s) | Location | Price | Seats | 302631 | 06/11/25 - 08/01/25 | Online | 77.00 | 20 | Register |
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If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.
Creative Real Estate Investing
Course ID: SEF-3001A2 | Overview
Learn how to invest in real estate – how to find, evaluate, buy, sell, finance, and manage property. This course, for the beginning investor or the seasoned manager, includes negotiation “secrets” and teaches you about short sales, REOs, buying investment properties in college towns, and much more!
No active courses available at this time.
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Notary Public Education (Book Not Included)
Course ID: SEF-75651 | Overview
Become a notary public in NC. Discuss the legal, ethical, and procedural requirements for notaries according to NC laws. The Office of the Secretary of the State of North Carolina trains, tests, qualifies, and commissions NC notaries. When you arrive for class, you must have both the required book and a valid photo ID. The class tuition fee does not include the required text book.
| Details | Section | Date(s) | Location | Price | Seats | 312304 | 05/17/25 - 05/17/25 | Western Wake Campus | 95.00 | 9 | Register |
|---|---|---|---|---|---|---|
| 311229 | 05/20/25 - 05/22/25 | MS Teams Virtual Learning Platform | 95.00 | 0 | ||
| 311732 | 05/30/25 - 05/30/25 | Public Safety Education Campus | 95.00 | 10 | Register | |
| 311734 | 05/31/25 - 05/31/25 | BEC | 95.00 | 9 | Register | |
| 312249 | 06/03/25 - 06/05/25 | MS Teams Virtual Learning Platform | 95.00 | 10 | Register | |
| 311957 | 06/13/25 - 06/13/25 | Public Safety Education Campus | 95.00 | 16 | Register | |
| 312257 | 06/17/25 - 06/19/25 | MS Teams Virtual Learning Platform | 95.00 | 14 | Register | |
| 311965 | 06/21/25 - 06/21/25 | Western Wake Campus | 95.00 | 13 | Register | |
| 311996 | 06/28/25 - 06/28/25 | Public Safety Education Campus | 95.00 | 14 | Register |
If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.
Project Management Applications
Course ID: OST-3100PE | Overview
Increase your value to your employer by discovering and mastering essential quantitative and qualitative project management applications. A successful project begins with process definition, data collection, and the scoping of project requirements. Every project ends with a motivated project team able to accomplish objectives on time and within budget. Winning projects rely on accurate cost and time estimates, identification of the critical path, and use of tracking and control tools. In this course, an experienced Project Management Professional will teach you the same powerful tools and techniques that experienced project management professionals rely on every day. You will increase the probability of project success by mastering the tricks of the trade: Earned Value Performance Measurement, Gantt Charts, Network Scheduling, Work Breakdown Structure, and Cost-Volume Analysis. You will become proficient at recruiting project team members and empowering them to succeed. You will understand the stages of team development, and you will gain skills in developing and motivating team leaders. You will learn how to understand and relate to an organizational culture and the differing characteristics of its work groups. The course also includes essential information that will help you prepare for the Project Management Professional (PMP)® and the Certified Associate in Project Management (CAPM®) exams offered by the Project Management Institute (PMI)®. Certification Magazine recently identified PMP certification as "the highest-paying certification" of the year.
No active courses available at this time.
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Become a Veterinary Assistant II: Canine Reproduction
Course ID: ANS-3011DE | Overview
This course is the definitive guide to the principles of sound dog breeding. If you're a veterinary assistant or preparing to become one, this course will help you understand the essential facts so that you can knowledgeably converse with clients on the complexities of canine reproduction.
No active courses available at this time.
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Become a Veterinary Assistant
Course ID: ANS-3011EE | Overview
Are you considering a career as a veterinary assistant? This course will answer all of your questions and more as you learn about pet nutrition, preventing parasites, health and safety issues, reasons for and against spaying and neutering, and how to best assist owners in times of need. This course will cover pet nutrition and a variety of health and safety issues. You will understand how to treat and prevent parasites, including roundworms and heartworms. Study the facts of life, as it pertains to dogs and cats. You will explore current thoughts on spaying and neutering, how to deal with the very emotional issues of euthanasia, pet loss, and how best to assist clients in a time of need.
| Details | Section | Date(s) | Location | Price | Seats | 310182 | 05/14/25 - 07/04/25 | Online | 77.00 | 17 | Register |
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If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.
Become a Veterinary Assistant III: Practical Skills
Course ID: ANS-3011FE | Overview
Learn the practical skills you'll need to be a valuable veterinary assistant or educated pet owner. This course is the third installment in the "Become a Veterinary Assistant" series. Throughout the course, you'll benefit from videos that demonstrate many procedures and techniques, as well as state-of-the-art interactive graphics. It's as close as you can get to actually being right there in the veterinarian's office!
| Details | Section | Date(s) | Location | Price | Seats | 311982 | 05/14/25 - 07/04/25 | Online | 77.00 | 20 | Register |
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If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.
Notary Public Education (Book Included)
Course ID: SEF-3001O2 | Overview
This course is approved by the Secretary of the State of North Carolina to train, test, qualify, and commission NC notaries. Students will learn the legal, ethical, and procedural requirements for notaries based on North Carolina law. This class includes the required Notary manual.
| Details | Section | Date(s) | Location | Price | Seats | 310964 | 05/13/25 - 05/13/25 | BEC | 125.00 | 0 |
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| 311030 | 05/19/25 - 05/19/25 | Western Wake Campus | 125.00 | 0 | ||
| 311035 | 05/20/25 - 05/20/25 | BEC | 125.00 | 2 | Register | |
| 311232 | 05/21/25 - 05/21/25 | BEC | 125.00 | 3 | Register | |
| 311598 | 05/27/25 - 05/27/25 | BEC | 125.00 | 13 | Register | |
| 311605 | 05/28/25 - 05/28/25 | BEC | 125.00 | 15 | Register | |
| 311602 | 05/28/25 - 05/28/25 | Western Wake Campus | 125.00 | 9 | Register | |
| 311620 | 05/29/25 - 05/29/25 | RTP Campus | 125.00 | 7 | Register | |
| 311735 | 06/02/25 - 06/02/25 | Western Wake Campus | 125.00 | 16 | Register | |
| 311737 | 06/03/25 - 06/03/25 | BEC | 125.00 | 15 | Register | |
| 311745 | 06/04/25 - 06/04/25 | BEC | 125.00 | 18 | Register | |
| 311741 | 06/04/25 - 06/04/25 | Western Wake Campus | 125.00 | 16 | Register | |
| 311746 | 06/05/25 - 06/05/25 | RTP Campus | 125.00 | 16 | Register | |
| 311764 | 06/09/25 - 06/09/25 | Western Wake Campus | 125.00 | 8 | Register | |
| 311797 | 06/10/25 - 06/10/25 | BEC | 125.00 | 18 | Register | |
| 311796 | 06/11/25 - 06/11/25 | Western Wake Campus | 125.00 | 18 | Register | |
| 311893 | 06/11/25 - 06/11/25 | BEC | 125.00 | 18 | Register | |
| 311959 | 06/16/25 - 06/16/25 | Western Wake Campus | 125.00 | 16 | Register | |
| 311961 | 06/17/25 - 06/17/25 | BEC | 125.00 | 18 | Register | |
| 311962 | 06/18/25 - 06/18/25 | Western Wake Campus | 125.00 | 18 | Register | |
| 311964 | 06/18/25 - 06/18/25 | BEC | 125.00 | 18 | Register | |
| 311963 | 06/19/25 - 06/19/25 | RTP Campus | 125.00 | 18 | Register | |
| 311966 | 06/23/25 - 06/23/25 | Western Wake Campus | 125.00 | 18 | Register | |
| 311967 | 06/24/25 - 06/24/25 | BEC | 125.00 | 18 | Register | |
| 311968 | 06/25/25 - 06/25/25 | Western Wake Campus | 125.00 | 18 | Register | |
| 311985 | 06/25/25 - 06/25/25 | BEC | 125.00 | 17 | Register | |
| 311956 | 06/26/25 - 06/26/25 | RTP Campus | 125.00 | 18 | Register | |
| 311997 | 06/30/25 - 06/30/25 | Western Wake Campus | 125.00 | 18 | Register |
If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.
Certificate in Legal and Ethical Issues in Healthcare
Course ID: SEF-3001JE | Overview
Healthcare professionals face legal and ethical dilemmas every day in their professions. This course provides you with a better grasp on crucial issues you're likely to face involving HIPAA rules, medication errors, social media and healthcare, organ donation, and workplace violence.
No active courses available at this time.
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Fundamentals of Supervision and Management
Course ID: MLS-3808DE | Overview
If you have recently been promoted to a supervisory or management position or want to learn how to become a more effective manager, this course will help you master the basics of business by learning the language of management. You will learn how to make a successful transition from employee to manager and you will learn how to manage your time so that you can deal with the constant demands of a managerial job. You will learn the skills required to delegate responsibility and motivate your employees. A large part of a manager's job involves getting things done through other people, and this course will help you understand how to influence and direct other people's performance. Finally, you will learn how to solve problems and resolve conflicts so you can accomplish your job more effectively.
| Details | Section | Date(s) | Location | Price | Seats | 311593 | 06/11/25 - 08/01/25 | Online | 77.00 | 19 | Register |
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If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.
PMP/CAPM Exam Preparation
Course ID: SEF-75131 | Overview
Prepare for the Project Management Institute (PMI) exam for certification as a Project Management Professional, or PMP. Find out how to manage project quality, scope, cost, timeline, and risks and learn about human resources, procurement, integration, communication, professional responsibility, and ethics. Learn best practices for initiating, planning, executing, controlling, and closing a project. This course is applicable for both the Project Management Professional (PMP) and Certified Associate in Project Management (CAPM) certification. All participants must purchase the most current edition of the PMBOK® Guide.
No active courses available at this time.
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Certified Pool Operator
Course ID: SEF-3001AW2 | Overview
This introductory course focuses on swimming pool and spa operations, based on Pool and Tub Alliance (PHTA) recommendations. It covers water circulation, contamination, disinfection, and balance, along with essential calculations. The course also includes filtration, heating and air circulation, chemical testing and control, maintenance systems, regulations and guidelines, safety, and more.
No active courses available at this time.
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Become an Optical Assistant
Course ID: OPT-3020AE | Overview
Learn why optical assisting is such as interesting job and how rewarding it can be to help people solve their vision problems. This course is a great way to start your career as it will help you better understand everything that's involved in the job and how you can become certified and licensed optical assistant. You will be amazed to learn all the different places optical assistants can work! You'll cover optical assisting in private practice, healthcare clinics, the military, teaching facilities, and in retail sales. You'll discover the personal and professional skills needed to work in a front and back office and in an optical dispensary and lab. You will understand all the things optical assistants must know about frames, styles, lenses, contact lenses, and working with people. Along the way, you'll discover how the human eye works, and examine some common eye conditions. Finally, you will learn how to become certified and licensed, which will open up even more opportunities for you and identify you as an expert. This course is an ideal springboard for starting a career in this growing and ever-in-demand field!
No active courses available at this time.
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How to Start a Food Truck Business
Course ID: SEF-3001B3 | Overview
Are you interested in starting a food truck business? This course will show you how to be a part of the hottest dining trend around! You’ll find out what’s required to operate a mobile food unit safely and legally – licenses and permits; zoning laws; federal, state, and local regulations; health and safety concerns; taxes; and more. The course also includes business essentials such as creating a business plan, securing a business loan, budgeting, and costing. At the end of the course you’ll take the ServSafe Manager Certification Exam, which is mandatory for food truck operators.
| Details | Section | Date(s) | Location | Price | Seats | 312155 | 08/12/25 - 09/16/25 | Public Safety Education Campus | 320.00 | 11 | Register |
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If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.
Team Leader Training
Course ID: SEF-3001BL1 | Overview
This course provides training in the skills needed for team leadership, including communication, goal setting, time management, motivation, improved efficiency, diagnosing problems, and training others.
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3D Printing
Course ID: SEF-3001BQ1 | Overview
This hands-on approach to the many aspects of 3D printing (additive manufacturing) uses a Fused Deposition Modeling (FDM) system in a safe and efficient manner. The course provides training in computer-aided manufacturing (CAM) using a business grade 3D Printer and 3D CAD Software.
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Project Execution Planning (PEP) for Qualification
Course ID: SEF-79934 | Overview
A Project Execution Plan (PEP) is much more than a chart showing timescales: It is a document describing how, when and by whom a specific target or set of targets is to be achieved. These targets will include the project’s scope, timescales, costs, quality, and benefits. It will do this by showing the activities and resources required for the project. Commissioning and qualification – and subsequent validation efforts – often fail because there is no well-designed and well-documented plan to complete activities, manage deviations, and document change. An effective PEP is critical, whether for a large or small project; the methodologies are scalable to projects of all sizes and transferable to projects of all types. Learn the concepts utilized in the development of sound plans for the implementation of risk-based and lifecycle-integrated commissioning and qualification campaigns. Students will review facility design and regulatory issues in the US and Europe that reflect industry trends and changing regulatory policy, and determine best methodologies for obtaining compliance. They will build a strong foundation in C
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Project Management for Construction
Course ID: CAR-3200A1 | Overview
This class provides instruction in project management for the construction trades. Students will learn about construction materials and methods, mathematics, communications, safety, human resources, scheduling, and customer service. Upon completion of the course, students will be qualified to manage construction projects.
No active courses available at this time.
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Designing Effective Websites
Course ID: WEB-3000KE | Overview
Take your web design skills to the next level! Learn powerful graphic design techniques that will help you stand out among all the competition. Regardless of your current skills or level of knowledge, this course will help you master the basics of web design and learn how to build outstanding sites.
No active courses available at this time.
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Write Effective Web Content
Course ID: WEB-3000OE | Overview
Is your website effective? Would you like to attract more visitors, boost sales, and get better search rankings? You can – with better content! This course provides tips for crafting exciting content that will make your website or blog into an inviting multimedia place for visitors.
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Team Leading Skills for New Supervisors and Managers
Course ID: SEF-3001BT1 | Overview
This course introduces the basic concepts of team leadership to newly-assigned supervisors and managers. Highly-interactive classes will include personality analysis and practice sessions on effective communication and conflict resolution.
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Managing a Multigenerational Workforce
Course ID: SEF-3001BY1 | Overview
Generational diversity gives an organization a range of talents, but managing different skill sets and mindsets can thwart leaders if they are not prepared. This highly interactive course offers insights into each generation’s work and communication styles – and explores ways to engage the talents of each. Participants will gain a better appreciation of generational differences and learn strategies for achieving maximum productivity and success.
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Stepping Up and Mastering Essential Conversations
Course ID: SEF-3001BX1 | Overview
We’ve all been there: You need to talk to someone about something important, but you’ve danced around the issue until your message got lost or the person you wanted to reach became angry or defensive. This course can change that – it shows diverse groups how to discuss issues in an effective way that leads to everyone’s buy-in, and to rapid and sustainable results. You’ll learn how to speak and be heard, and how to encourage others to do the same. You’ll generate better ideas, make better decisions, and act on those decisions with confidence and commitment.
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Pricing Analytics (1 Day)
Course ID: SEF-3001EA2 | Overview
This one-day workshop focuses on using analytics to better understand pricing and promotional programs. Research shows that companies using an analytics-driven approach to pricing significantly out-perform their competitors. The workshop will cover business-to-customer and business-to-business pricing strategies.
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Real Estate Provisional Broker (Pre-Licensing)
Course ID: RLS-3700A2 | Overview
If you'd like to work in real estate in North Carolina, this course is your first step toward licensure. This pre-licensing course meets NC Real Estate Commission requirements for submitting a provisional broker application to the state. The course introduces students to real estate principles, with a strong emphasis on real estate law and practice.
| Details | Section | Date(s) | Location | Price | Seats | 311047 | 05/12/25 - 07/30/25 | Northern Wake Campus | 198.00 | 25 |
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| 311044 | 05/12/25 - 07/30/25 | Northern Wake Campus | 198.00 | 25 |
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| 311242 | 06/09/25 - 07/30/25 | MS Teams Virtual Learning Platform | 198.00 | 0 | ||
| 311248 | 06/09/25 - 07/30/25 | MS Teams Virtual Learning Platform | 198.00 | 0 | ||
| 312424 | 06/11/25 - 08/11/25 | MS Teams Virtual Learning Platform | 198.00 | 22 | Register | |
| 312421 | 06/11/25 - 08/11/25 | MS Teams Virtual Learning Platform | 198.00 | 23 | Register | |
| 312181 | 07/14/25 - 09/11/25 | MS Teams Virtual Learning Platform | 198.00 | 23 | Register |
If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.
"Flip It"...A look into investing in today's real estate market
Course ID: SEF-3001EO2 | Overview
Examine investment opportunities in real estate, including personal residences, rental properties, and "flips," and learn how to determine which investments are smart ones. Homeowners will learn to evaluate their homes as investments, calculating value accurately, considering improvements to increase marketability, and exploring financing options. Novice investors who want to start slowly will learn about taking advantage of a depressed market for short and long-term gains.
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Lean Six Sigma Yellow Belt (Exam Cost Included) Ed2Go
Course ID: SEF-3001NG | Overview
This high-level online course teaches you the fundamentals of Lean Six Sigma process improvement and prepares you for success in healthcare, high-tech, government, retail, finance, and hospitality.
No active courses available at this time.
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Event Management and Design
Course ID: SEF-3001OG | Overview
Enhance your career in event planning! This course provides the knowledge and skills to help you advance in the field – or prepare to enter it with a competitive edge. You'll build a foundation for a career or for starting your own events business. This online certificate program is offered in partnership with major colleges, universities, and other accredited education providers.
No active courses available at this time.
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Business Etiquette 101
Course ID: SEF-3001JD2 | Overview
Become a poised and polished professional! Learn all the forms of workplace etiquette in this “real-world” course – for phone and voicemail, dining, meetings, wardrobe, and much more. The course focuses specifically on etiquette for the business environment.
No active courses available at this time.
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The Essentials of Project Management
Course ID: SEF-3001EZ1 | Overview
This instructor-led training introduces participants to the basics of project management. It combines lecture and discussion with the hands-on application of useful project management principles, tools, and techniques through applied case study exercises. The course covers the basics of all project management life-cycle processes including initiation, planning, executing, monitoring and control, and closing.
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Associate Professional In Human Resources (aPHR) Certification Prep
Course ID: SEF-3001FH1 | Overview
Are you a recent graduate with an interest in an HR career, a professional looking to switch careers or advance your career, a manager who wants to expand your role, a member of the military seeking HR development, or transitioning into a civilian HR role? This (aPHR) prep course is the perfect certification to help fast-track your career growth and provide you with the confidence to launch into the HR profession. The (aPHR) is the first-ever HR certification designed for professionals who are just beginning their HR career journey and proves your knowledge of foundational Human Resources.
| Details | Section | Date(s) | Location | Price | Seats | 311810 | 05/19/25 - 06/16/25 | MS Teams Virtual Learning Platform | 224.00 | 10 | Register |
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Customer Service for Managers
Course ID: SEF-409CL | Overview
Exceptional customer service is paramount to an organization’s success. A service representative’s ability to support its customer base has a significant impact on the organization’s customer retention, brand, and overall profitability. The goal is to create a customer service culture that is grounded in understanding and meeting customer needs and expectations, establishing and maintaining positive relationships, and presenting an image that reflects confidence, credibility, and capability. At the conclusion of this highly engaging and interactive workshop, attendees will possess the knowledge, skills, and attitude to effectively and efficiently manage each facet of the customer service experience, resulting in an increase in satisfaction and loyalty.
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Navigating Customer Encounters
Course ID: SEF-3001HE1 | Overview
This training incorporates concepts and scenarios to challenging situations. Participants will learn their role in creating positive, successful customer experiences, by learning to listen, defuse and resolve situations. Additionally, participants learn, explore and practice each skill individually through a combination of group activities, brainstorming, and roleplaying.
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Writing Effective Standard Operating Procedures (SOPs)
Course ID: SEF-413CL | Overview
Students will learn how to write an effective Standard Operating Procedure (SOP) as well as why these are a required and essential component of documentation systems in regulated industries. Discussion will include the functional areas in which SOPs are needed, the qualities that make them effective, and the importance of keeping these current. Students will learn how to structure an SOP and the content that should be included. Hands-on activities include reviewing and critiquing an SOP for completeness and effectiveness, as well as practice writing SOPs.
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The Essentials of Project Management
Course ID: SEF-3001JA1 | Overview
This instructor-led training introduces participants to the basics of project management. It combines lecture and discussion with the hands-on application of useful project management principles, tools, and techniques through applied case study exercises. The course covers the basics of all project management life-cycle processes including initiation, planning, executing, monitoring and control, and closing.
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Six Sigma: Total Quality Applications
Course ID: BUS-3000AE | Overview
Would you like to learn how to define, plan, implement, and close a Six Sigma project? In this course you will learn the basics of advanced Six Sigma tools using process capability and applying lean thinking. This course will help you prepare for the internationally recognized Six Sigma Black Belt and Quality Manager exams offered by the American Society for Quality® (ASQ®).
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Human Resource Professional
Course ID: SEF-3001AGG | Overview
The Human Resources Professional course prepares you for a career in human resources. This course explores the foundational aspects of HR, including human resource laws, hiring disciplines, and labor relations. You will learn industry-recognized practices that align with the Human Resource Certification Institute (HRCI) and the Society for Human Resource Management (SHRM).
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The Professional in Human Resources(PHR) and Senior Professional in Human Resources(SPHR) Certification Prep
Course ID: SEF-3001JR1 | Overview
Are you a Human Resources Professional who has experience with program implementation, has a tactical/logistical orientation, is accountable to another HR professional within the organization, and has responsibilities that focus on the HR department rather than the whole organization?
If so, we have the perfect program for you. Advance your HR career by earning the Professional in Human Resources(PHR) or Senior Professional in Human Resources(SPHR).
Wake Technical Community College has partnered with the Human Resources Certification Institute (HRCI), the governing body of the PHR/SPHR exam, to offer this program.
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Big Data and Business Analytics Part 2
Course ID: SEF-3001MS2 | Overview
Data analytics has become a critical topic across the business world. Whether you work with a major corporation, small business, or non-profit entity, understanding big data and business analytics is an increasingly important and desired skill. This second course in the series of two will cover the basics of data analytics and how to special use tools built into Microsoft Excel (a common application for most work environments) to analyze data in a productive and meaningful way.
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Certified Paralegal (Voucher Included)
Course ID: SEF-3001AJG | Overview
Paralegals play a vital role in the legal profession. These qualified professionals take on a variety of tasks ranging from legal research to drafting legal documents in traditional law office settings and in the corporate, government, and public arenas. Formal training is a critical part of preparing for a career as a paralegal. The Paralegal course will help you gain the skills you need to enter the paralegal workforce.
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Certified Paralegal
Course ID: SEF-3001AIG | Overview
Paralegals play a vital role in the legal profession. These qualified professionals take on a variety of tasks ranging from legal research to drafting legal documents in traditional law office settings and in the corporate, government, and public arenas. Formal training is a critical part of preparing for a career as a paralegal. The Paralegal course will help you gain the skills you need to enter the paralegal workforce.
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Certified Administrative Professional (Voucher Included)
Course ID: SEF-3001AKG | Overview
To be a successful administrative professional, you must possess skills to handle a wide variety of workplace tasks and scenarios. The Certified Administrative Professional (CAP) course serves two purposes. First, it prepares you to take the CAP exam offered by the International Association of Administrative Professionals (IAAP). Second, it provides you with a broad selection of essential skills and knowledge to effectively work as an administrative assistant in fields including education, technology, government, and medicine.
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Understanding the Human Resources Function
Course ID: MLS-3809AE | Overview
No matter what role you play in an organization, you are all affected by human resources. This course is designed to help people without experience in human resources to understand this very vital link in the organizational chain. It will prepare both managers and business owners to handle basic human resource functions in a way that will ensure the best possible result.
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Growing Plants for Fun and Profit
Course ID: HOR-3307AE | Overview
Turn your love of plants into an enjoyable and profitable home business. Learn how to grow and market plants on a small scale without major capital investment. In an area as small as 1000 sq. ft., you can generate thousands of dollars' worth of plant material in a single growing season.
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Read Between The Lines: Helping Investors Understand the Numbers
Course ID: RLS-3700B2 | Overview
Learn how to better protect, advise and serve your clients in their real estate investments. After completion of this program, the licensee will be able to protect their client’s interests by advising effectively on the purchase and strategies behind residential real estate investing. This course has also been approved by the NCREC and meets the requirements to count toward mandatory CE training for licensed agents.
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Smartphone Video Production for Business
Course ID: SEF-3001AK | Overview
Video is one of the most exciting ways to tell a story, grow a business, and share your experiences with others. This course will teach you the basics of using your smartphone as a video camera. By the end of the course, you'll know the techniques and will have completed a video about your business.
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Smartphone Video Production for Business
Course ID: SEF-3001AM | Overview
Are you interested in creating professional smartphone videos for your business? This course, which is taught by an experienced video and audio production company, will teach students how to create short but professional smartphone videos for business quickly and economically. Students will receive an introduction to the smartphone filming process from planning the initial story, filming techniques and tips, step-by-step editing and leveraging social media with video. Students will also learn what kinds of videos work for business and how to create them.
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Lead in a Virtual World
Course ID: SEF-3001NC2 | Overview
Many of us feel burnt out from the transition to a virtual setting. Fatigue, disconnection, and decreased engagement are common themes. But what if we could turn our virtual experiences into meaningful ones? What if we could put them on the same playing field as in-person experiences?
The “Lead in a Virtual World” workshop is designed for companies and leaders looking to answer these questions and engage their teams more effectively. This workshop centers on interactive conversation in which participants reflect, share, build, and learn the tools and strategies to lead effectively in a virtual world.
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Writing Effective SOPs
Course ID: SEF-3001KN1 | Overview
Students will learn how to write an effective Standard Operating Procedure (SOP) as well as why these are a required and essential component of documentation systems in regulated industries. Discussion will include the functional areas in which SOPs are needed, the qualities that make them effective, and the importance of keeping these current. Students will learn how to structure an SOP and the content that should be included. Hands-on activities include reviewing and critiquing an SOP for completeness and effectiveness, as well as practice writing SOPs.
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Marketing Design Certificate
Course ID: SEF-3001AYG | Overview
Looking to launch your career designing marketing or identity pieces for large companies or small businesses? The Marketing Design Online Training course focuses on helping you develop technical skill and creative artistry using applied marketing principles. You'll complete a variety of projects, including marketing concept development, retouching, compositing, illustration, advertising design, logo design, and corporate branding. You'll learn in-demand software programs that a marketing designer needs to know: Adobe Photoshop and Illustrator. You will build a skill set in digital image preparation and vector illustration while applying foundation design concepts in color, typography, and identity design. Hands-on projects focus on essential skills and provide you with experience in business-focused design scenarios.
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Veterinary Medical Terminology
Course ID: ANS-3011GE | Overview
Learn the language unique to the veterinary field – the anatomy, physiology, and pathology of animals – in this online course. You’ll learn terminology and how to use it through a process that builds on commonly used parts of words. Each lesson builds on the foundation, with material and illustrations focusing on new parts of words and their definitions.
| Details | Section | Date(s) | Location | Price | Seats | 310002 | 05/14/25 - 07/04/25 | Online | 77.00 | 19 | Register |
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The 7 Habits of Highly Effective People: Foundations
Course ID: SEF-3001OG2 | Overview
The 7 Habits for Highly Effective People is a unique, new approach to management development that helps your management team move from getting good results to getting great and enduring results. Just about anyone can get results for a quarter or two. But it takes an exceptional manager to unleash the potential of the team and “write a new story” of success. The 7 Habits for Managers workshop is an application-oriented learning experience that focuses on the fundamentals of great leadership. This workshop gives both new and experienced managers a set of tools that will help them meet today’s challenges.
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Electronic Notary
Course ID: SEF-3001OU2 | Overview
Please note: This class is a second-level course and you must already be a Notary Public to take this course. Electronic Notary is the process of applying an electronic signature and seal onto an electronic document in a completely electronic and paperless transaction. This process allows a notary to affix an electronic signature and notary seal that is legally binding. Participants will learn the electronic requirements to perform notary duties legally and ethically.
| Details | Section | Date(s) | Location | Price | Seats | 311236 | 05/29/25 - 05/29/25 | MS Teams Virtual Learning Platform | 85.00 | 0 |
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| 311747 | 06/06/25 - 06/06/25 | Public Safety Education Campus | 85.00 | 10 | Register | |
| 312255 | 06/12/25 - 06/12/25 | MS Teams Virtual Learning Platform | 85.00 | 15 | Register | |
| 312256 | 06/26/25 - 06/26/25 | MS Teams Virtual Learning Platform | 85.00 | 16 | Register | |
| 311995 | 06/27/25 - 06/27/25 | Public Safety Education Campus | 85.00 | 16 | Register |
If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.
Certified Professional Life Coach (Exam Included)
Course ID: SEF-3001BIG | Overview
This course teaches the Core Competencies of the International Coach Federations (ICF). ICF is the leading organization dedicated to advancing the coaching profession through high standards, independent certification, and a worldwide network of trained coaching professionals. You will learn ICF-recognized protocols and use these to build your own distinctive coaching style. The course also incorporates the International Association of Professional Recovery Coaches (IAPRC) Code of Ethics, used to enhance the lives of individuals impacted by addiction. You will learn strategies for applying the IAPRC Code of Ethics, ICF Core Competencies, and other recognized coaching concepts. Upon completion of the final exam, you will receive Certified Professional Coach (CPC) certification from the IAPRC. You will have the industry-recognized skills to become a certified life coach and establish a successful coaching business.
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Wake Tech Auctioneer Academy
Course ID: MKT-3093A2 | Overview
Are you ready to become an auctioneer? Taking bids now! This course provides a working knowledge of the auction business, including conducting auctions, ethics, contract drafting, bid calling, basic mathematical computations and percentages, advertising, settlement statements, and laws and rules related to auctioneering. Upon completion, students can take the license exam offered by the North Carolina Auctioneer Board.
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Data Analytics for Business Professionals
Course ID: BAS-3120B2 | Overview
Develop essential data analysis skills that are in high demand by local businesses! With this bundled course, participants will build data literacy and learn how to use business tools, including SQL, Microsoft Excel, Microsoft Power BI, and Tableau for data analysis and visualization. Students will learn how to read, write, and communicate data; understand data sources and constructs and use various analysis methods to inspect, cleanse, and transform data to discover insights, suggest conclusions, and support business decision-making. Upon completion, participants will be prepared to take the Microsoft Excel core certification exam.
| Details | Section | Date(s) | Location | Price | Seats | 311328 | 05/06/25 - 09/23/25 | MS Teams Virtual Learning Platform | 293.00 | 0 |
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Certified Bookkeeper
Course ID: SEF-3001BMG | Overview
Certified Bookkeepers are the elite of their profession, much like CPAs are the best in the accounting field. For bookkeepers, gaining industry-recognized certification increases your earning potential and enhances your professional status. From bank reconciliation to inventory methods, this online course will prepare eligible bookkeepers for the American Institute of Professional Bookkeepers (AIPB) certification exam. AIPB certification is the highest standard in the profession, so this course is recommended to practicing bookkeepers with several years of experience and a working knowledge of payroll concepts, including accounting transactions and journal entries. The Certified Bookkeeper course includes a prepaid voucher with enrollment that provides access to sit for the AIPB certification exam. Once you have successfully completed the course, you will receive detailed instructions regarding the use of the exam voucher at any Prometric Test Center. Please Note: The Certified Bookkeeper course is designed for experienced bookkeepers who want to prepare for national certification. To succeed in this course, you must have at least two years of experience as a bookkeeper before enrolling. The Books, Materials, and Exam Fees are non-refundable upon registration.
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Accounts Payable Specialist Certification (Exam Cost Included)
Course ID: SEF-3001BOG | Overview
Today's companies employ certified accounts payable professionals to ensure their expenses are accurately paid. This online, associate-level course focuses on intermediate financial operations skills and prepares you for the Institute of Finance
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Certified Legal Secretary
Course ID: SEF-3001BRG | Overview
The legal profession has a range of career opportunities available with over 300,000 positions today and is projected to grow to 325,000 by 2026. If you're ready to enter the legal profession and develop a great career that will be in-demand long into the future, this Certified Legal Secretary course can help by providing foundational knowledge over a broad range of legal topics to help prepare you for the NALS Accredited Legal Professional exam. The Certified Legal Secretary course will help you gain the skills you need to enter the legal profession regardless of the type of law that interests you. Lawyers rely on these legal professionals to coordinate the daily functions of their law practice by maintaining schedules, managing clients, filing documents, drafting paperwork, and more. You will learn basic legal terminology, office procedures and management advice, basic accounting, and QuickBooks. Throughout the course, you will discover what it is like to work in this fast-paced, exciting, and in-demand field.
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Lean Six Sigma Yellow Belt
Course ID: SEF-3001OQ2 | Overview
Learn basic process improvement procedures, using the DMAIC methodology, that can be put to use immediately. This training gives students the tools to become valued employees, with an understanding of process improvement via process management. Students who successfully meet course requirements will receive a certificate of completion.
| Details | Section | Date(s) | Location | Price | Seats | 307254 | 05/13/25 - 05/13/25 | BEC | 89.00 | 12 |
Course Cancelled
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Corporate Event Planner
Course ID: SEF-3001BXG | Overview
Do you have a knack for throwing a great party? Are you attentive to detail? A career in corporate event planning may be perfect for you! This course will show you how to plan, design, and execute a successful event - and how to charge for your services as an event planner. Corporate events span all industries and cover all occasions: business meetings, assemblies, employee retreats, training sessions, recognition ceremonies, special events, and more. You'll be prepared to handle them all! Upon completion of the course, you will receive Corporate Event Planner certification from the Wedding Planning Institute.
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Fusion Bonding of Cinderella Hair Extensions
Course ID: COS-3205J7 | Overview
Maximize your income potential in the salon! Expand your reach to include those clients who love change - by learning how to apply hair extensions for length, fullness, or color, without the use of chemicals. This course is for NC Licensed Cosmetologists and Licensed Barbers and provides continuing education hours required by the NC Board of Cosmetic Arts. Any course approved by the board may be selected, or a course may be submitted for approval to the board.
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Legal Transcriptionist
Course ID: SEF-3001BZG | Overview
This course prepares you to enter the in-demand field of legal transcription. As litigation continues to rise nationwide and the technology used to capture testimony evolves, there is a tremendous need for legal transcribers. Most legal transcriptionists work from home, which presents a substantial opportunity for those looking to work remotely in a career with a secure future. Legal transcriptionists generally work remotely on contract or staff for court reporting agencies or court systems. This course thoroughly prepares you for AAERT's (American Association of Electronic Reporters and Transcribers) national certification, CET (Certified Electronic Transcriber) exam. The AAERT certification is the leading certification for courts and businesses throughout the United States and is required by various court systems and agencies for employment. Note: If taking the course to prepare for the exam, please research the locations you are interested in working to determine whether they use digital reporting methods. Then ask if they recognize AAERT certification.
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Professional Translator
Course ID: SEF-3001CCG | Overview
As the world becomes more interconnected, demand for professional translators is booming. This online training course will give you the skills you need to work as an English/Spanish translator. It will also prepare you for the American Translators Association (ATA) certification exam. Professional Translator focuses on translating written messages from English into Spanish and from Spanish into English. You will gain key translation skills, such as eliminating linguistic interference, maintaining grammatical structure, and providing cross-cultural localization.
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Digital Court Reporting with Legal Transcription
Course ID: SEF-3001CEG | Overview
Court reporting is one of the fastest-growing career areas in the legal system. This 100% online course will prepare you to enter the court reporting field as a digital court reporter and a legal transcriber. You will be fully prepared to pass the Certified Electronic Reporter (CER) and Certified Electronic Transcriber (CET) exams offered by the American Association of Electronic Reporters and Transcribers (AAERT). The AAERT's nationally recognized certifications are leading credentials required by various court systems and agencies. Note: If taking the course to prepare for the exam, please research the locations you are interested in working to determine whether they use digital reporting methods. Then ask if they recognize AAERT certification.
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Freight Broker/Agent Training
Course ID: SEF-3001CFG | Overview
Start your career as a freight broker or agent with our online freight agent and freight broker training! The course provides you with the comprehensive skills needed to build a successful freight brokerage or begin working for a broker. Learn the foundational aspects of brokering shipments—from laws and terminology to valuable tools and software. You will also learn how to set up your freight brokerage business and manage contracts and forms, as well as how to find shippers and do ratings. This combined freight broker and freight agent training will help you gain the knowledge, insight, and direction to stand out in this growing industry. You will learn the differences between a freight broker and an agent, their various duties and responsibilities, and the laws and legal requirements for both. In the freight agent training portion of the course, learn where and how to find your shippers and loads, how to locate authorized and dependable motor carriers, how to determine market rates based on supply and demand, and how to handle your day-to-day operations. In the freight broker training portion of the course, learn how to choose a company name, check your state for requirements, register your freight brokerage, decide on your insurance needs, and secure operating capital. You will also develop important qualities and skills needed as a freight broker or agent, such as how to set your goals and market yourself, set up and organize your office, recordkeeping and back-office procedures, how to choose a freight brokerage, and best practices for operating software. After completing this freight agent and freight broker training, you will understand the steps of setting up carrier and shipper packets and contracts, marketing and advertising avenues, rate quotes, how to interact with shippers and carriers to keep lines of communication open, and valuable negotiation skills needed as a freight broker or agent.
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Certified Supply Chain Professional + Freight Broker/Agent Training
Course ID: SEF-3001CGG | Overview
This all-inclusive online course will provide a complete view of supply chain management and freight broker training. In addition, you will be prepared for the Certified Supply Chain Professional exam and learn the skills needed to be a successful freight broker or agent. In the Supply Chain course, you will learn how to translate the connection between planning, sourcing, manufacturing, and delivering into an integrated supply chain. By course completion, you will have a firm understanding of mitigation strategies, operationalize risk management practices and implement cost reduction measures. This combination of skills will drive the efficiency of your supply chain and give you a competitive edge in the market. In the freight broker/agent training, you will learn everything from licensing and operations to sales and marketing. In addition, you will learn the basics of running a domestic freight brokerage or agency in the United States. Freight brokerage is a growing, service-based industry. As a freight agent or broker, you connect shippers and manufacturers with transportation companies and manage those shipments. This course will provide you with the knowledge and resources needed to break into the shipping industry. From transportation law, contracts, and insurance, to setting up and running your own business, this is the best online freight broker training.
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Professional Bookkeeping with QuickBooks Online (Voucher Included)
Course ID: SEF-3001CHG | Overview
Master QuickBooks Online to prepare for a rewarding career in the booking field. You will learn basic bookkeeping and accounting principles, including the types of accounting information you, the business owner, manager, bookkeeper, or accountant, need to monitor. You'll then put all those principles into practice using QuickBooks Online to enter and track your finances with ease. With this online version, you get all the advantages of computing in the cloud so that your files will be available to you virtually anytime, anywhere. This course will give you hands-on experience using QuickBooks Online to manage your business' finances—from recording income and expenses to entering checks and bank transfers to setting up a chart of accounts. You'll see how to reconcile your checking account and manage credit card and loan payments; create and print invoices, receipts, and statements; track your payables, inventory, and receivables; create estimates; generate reports; and much more. Once you complete this course, you will understand how to get your finances in order and be prepared for the QuickBooks Certified User Exam. This course offers enrollment with or without a voucher. The voucher is prepaid access to sit for the QuickBooks Certified User Exam upon eligibility. Proctor fees may apply, which are not included. Disclaimer: To qualify for the externship applications process, students must successfully complete the online course content and have account balances up to date (at a minimum). Going through the externship application process does not guarantee an externship. COVID may be affecting the externship process or site availability in your area. Students can begin researching the steps of the application process 2 weeks prior to completing courses.
| Details | Section | Date(s) | Location | Price | Seats | 310954 | 04/15/25 - 10/15/25 | Online | 2393.00 | 19 | Register |
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Entrepreneurship for Skilled Trades and Professionals
Course ID: SEF-3001BA3 | Overview
Kauffman FastTrac® teaches aspiring, early-stage entrepreneurs how to launch their businesses. Students will have access to content, templates, and tools as they progress through five modules that mirror the entrepreneurial journey. By the end of the course, you will have developed and refined your entrepreneurial vision into a thoroughly researched and tested business plan. In addition, there will be training and preparation for pitching in a pitch competition as well as 2 additional weeks of QuickBooks training. The class will be taught asynchronously over the course of 12 weeks and graded in a pass/fail manner.
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220-Hour Advanced TEFL Certification
Course ID: SEF-3001CLG | Overview
Worldwide, millions of learners work with TEFL (Teaching English as a Foreign Language) instructors to learn and better understand the English language. Earn your internationally recognized TEFL certificate in this online course, so you can teach English online, abroad, or wherever the need arises. You will also learn how to teach English to different audiences, including Business English Users and Young Learners. Once you have completed this course, you will be eligible to apply for TEFL teaching posts.
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Project Management Professional PMP Prep
Course ID: MLS-3810KE | Overview
Stand out to future employers or acquire a potential promotion with your existing employer with a globally recognized project management certification from the Project Management Institute (PMI)®. This comprehensive online course will prepare you for the PMI's® prestigious Project Management Professional (PMP)® certification exam and what to expect after you complete it. You will learn about the eight project performance domains and what is new in the Project Management Body of Knowledge (PMBOK®) 7th edition. Expand your knowledge of important industry-related methodologies, including predictive and agile project management. Raise your project management IQ by exploring project management tools and techniques. Throughout the course, use proven learning strategies to help absorb key terminology, concepts, and processes while preparing for your online project management certificate.
| Details | Section | Date(s) | Location | Price | Seats | 312023 | 05/14/25 - 07/04/25 | Online | 77.00 | 15 | Register |
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| 312050 | 06/11/25 - 08/01/25 | Online | 77.00 | 20 | Register |
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Securities Industry Essential (SIE) Exam Prep
Course ID: BAF-3310B2 | Overview
A career in the financial services industry can provide the opportunity to earn a high salary, work in a fast-paced environment, and use sophisticated tools and technologies to help clients achieve their financial goals. Entry-level financial planner, advisor, and sales positions often do not require an applicant to have either previous financial-services experience or a degree for consideration. The first step for anyone considering this line of work is to pass the Securities Industry Essentials (SIE) exam. Whether you are a student, a career changer, or just curious about the financial services industry, this SIE exam prep course will provide foundational industry knowledge, important exam-related content, and test-taking tips to help you reach your goals.
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Certified Six Sigma Green Belt (Exam Cost Included)
Course ID: SEF-3001CNG | Overview
Do you want to improve your business credentials or enter a new career as a quality specialist? The Six Sigma methodology is a data-driven approach to removing defects and improving processes in any business. Wherever you are on your career path, earning your Six Sigma Green Belt certification will allow you to stay a step ahead. This Six Sigma training course will teach you process improvement from start to finish and prepare you for the Six Sigma Green Belt certification offered through the American Society for Quality (ASQ). Six Sigma Green Belts are employees who spend some of their time on process improvement teams. They analyze and solve quality problems, and are involved with quality improvement projects. Comprehensive Six Sigma courses are designed for individuals who want to deliver meaningful results and lasting impacts in the areas of quality, cost containment, revenue enhancement, and customer satisfaction. This course teaches the framework of the ASQ Six Sigma Green Belt Body of Knowledge and how to apply key process improvement methods and concepts in various settings, including manufacturing, service, and not-for-profit organizations. It allows you to test and apply the framework through quizzes, engaging exercises, fun games, and case studies. This unique course design provides on-the-job readiness to analyze quality problems and be involved in continuous improvement projects in the real world. It's one of the best online courses for Six Sigma certification prep. The fee for the Certified Six Sigma Green Belt certification exam is included in the course.
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Professional Interpreter
Course ID: SEF-3001COG | Overview
This course will enable you to develop the skills necessary to use your knowledge of languages to help other people communicate. You'll start by gaining a clear understanding of what interpreting is; the different interpreting techniques, settings, and delivery modes; and the differences between a career in public services interpreting and other language-related fields. You will also receive a thorough grounding in the principles of ethics and professional conduct as they apply to the interpreting field. In addition, you'll learn how to control the communication flow of an interpreting encounter to ensure that all parties are recognized and heard during the meeting. With this solid foundation, the course prepares you for the real world by providing you with practical information to help you gain employment confidently as a public services interpreter. You will also have the option to be listed for free in an employer-searchable directory to jump-start your new career. Once you complete the course, you'll be prepared to embark upon an exciting and rewarding career. As a professional interpreter, you'll often work with immigrants in vulnerable situations, becoming their only communication bridge. You can expect to assist families as they apply for food stamps and Medicaid, help residents set up utility services in a new home, and assist refugees as they complete their applications. You'll find your assignments vary from day to day—sometimes even from hour to hour—and opportunities abound!
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Writing Effective SOPs
Course ID: BTC-3600C6 | Overview
Students will learn how to write an effective Standard Operating Procedure (SOP) as well as why these are a required and essential component of documentation systems in regulated industries. Discussion will include the functional areas in which SOPs are needed, the qualities that make them effective, and the importance of keeping these current. Students will learn how to structure an SOP and the content that should be included. Hands-on activities include reviewing and critiquing an SOP for completeness and effectiveness, as well as practice writing SOPs.
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Paralegal Concepts-Legal Terminology, Process, Ethics, Tort and Contract Law
Course ID: SEF-3001ADE | Overview
Careers in the legal field often require many years of training, but paralegals can enter the job market quickly. What's more, paralegals earn good salaries and have many opportunities for advancement. In fact, a skilled paralegal can do almost all the jobs a lawyer does. In this course, you will discover what paralegals do and find out what you will need to know in order to begin your own paralegal career. You will start by getting an excellent grounding in legal terminology, contract law, and the tort system. Next, you will learn how to perform legal analysis, conduct interviews and investigations, write legal briefs, and prepare for appeals. Finally, you will get tips on internships and job-hunting. By the time you're finished, you will know if becoming a paralegal is the right career choice for you.
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Lean Six Sigma Green Belt
Course ID: MFG-3000A2 | Overview
Build the skills that successful leaders need to define and execute complex projects, meet organizational objectives, and fulfill their mission. This resume-enhancing, cost-saving course includes lectures and team exercises in challenging Lean, ToC, and Six Sigma simulations, with in-depth analysis of concepts that can be applied directly to project management. This course is designed for those who have led projects or plan to in the future. It does not include the project required for the exam; it is coursework only and provides a certificate of completion.
| Details | Section | Date(s) | Location | Price | Seats | 308955 | 05/14/25 - 05/29/25 | BEC | 275.00 | 20 |
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Marketing Your Nonprofit
Course ID: MKT-3419IE | Overview
Under pressure to increase membership, expand program value, attract media, entice donors, and develop volunteers, all while keeping an eye on the bottom line? In the face of stiff competition, more worthwhile causes, more regulations, more watchdog agencies, and fewer funding opportunities, you need to work smarter—not longer. This course will show you how to use powerful marketing techniques to compete more effectively for customers, donors, members, and volunteers. You'll also learn how to persuade the media to communicate your organization's message and further its ideals and goals. Before you know it, you'll be ready to improve your market share by learning to evaluate and implement effective promotions, advertising campaigns, and communication techniques. If your organization relies on a diverse mix of fees, events, and/or contributions for support, you're sure to find this information-packed course indispensable.
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Customer Service Fundamentals
Course ID: MKT-3438AE | Overview
In delivering high-level customer service, you're an important ambassador for your organization. In this course, you will discover how to bring out your best and that of the other people you work with. You will learn how to measure customer service from both your company's and the customers’ points of view, and how to anticipate customer needs. Top-notch customer service begins with knowing your customers, and you’ll learn how to use what you know about them to provide better service. You’ll also identify how your current customer service skills stack up and how you can improve your ability to communicate, resolve complaints, and build long-lasting customer service programs.
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Fundamentals of More Profitable Marketing
Course ID: MKT-3419D3 | Overview
Want to learn about marketing? This course will debunk many myths about how effective marketing works. You will gain a solid foundation for creating cost-effective marketing campaigns with confidence, on time and on budget!
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Six Sigma: Total Quality Applications
Course ID: MFG-3100AE | Overview
In this course you will learn how to apply the elements and methods of Six Sigma. You’ll understand the basics of more than 25 advanced Six Sigma tools and how to apply the DMAIC (define, measure, analyze, improve, and control) model each step of the way – to plan, implement, and close a Six Sigma project. You will also learn about the Six Sigma business case, including strategic planning, the voice of the customer (VOC), quality function deployment (QFD), benchmarking, and financial investment methods, and you’ll discover how to use process capability and how to apply lean thinking. You’ll master key tools such as cause and effect diagrams, check sheets, scatter diagrams, failure mode and effects analysis (FEMA), and force field analysis. This course will help you prepare for the internationally recognized Six Sigma Black Belt and Quality Manager exams offered by the American Society for Quality® (ASQ®).
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Certified Social Media Manager
Course ID: SEF-3001DMG | Overview
According to the U.S. Bureau of Labor Statistics, the industry outlook for social media management is positive, with a projected job growth rate of 8% by 2030. This growth is driven by the increasing importance of social media in businesses and organizations and the growing popularity of influencer marketing and social media advertising. The Certified Social Media Manager course is the perfect program for those looking to build a career in social media management. Our comprehensive training covers all the essential skills required to develop and optimize successful social media campaigns, with a focus on small businesses. Our experienced instructors provide hands-on training in a range of topics, including social media strategy, analytics, content creation, and community management. The social media manager course curriculum is designed to equip you with the skills needed to succeed in this dynamic field, with a focus on practical, real-world applications. Upon completion of our online social media manager course, you will earn a valuable certification recognized by the industry, making you highly competitive in the job and freelancer market. In addition to providing practical training, you will have gained the knowledge and expertise required to pass certification exams such as HubSpot Social Media Certification Exam, Twitter Flight School Certification Exam, and YouTube Certification Exam.
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Floral Design for Special Events
Course ID: HOR-3314A2 | Overview
Acquire the skills and knowledge necessary to create stunning floral arrangements specifically tailored for special occasions. From weddings and parties to corporate events and galas, this course explores the art and science behind crafting floral designs that capture the essence of any celebration. Topics include color theory, composition techniques, flower selection, and arrangement styles. Practical hands-on exercises and demonstrations allow students to hone their skills in creating centerpieces, bouquets, corsages, and other floral arrangements commonly used in special events. Students will gain insight into the business side of floral design, covering topics such as pricing strategies, client consultations, and vendor relationships.
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Chartered Tax Professional
Course ID: SEF-3001DRG | Overview
A Chartered Tax Professional (CTP) is someone who has completed a specific series of tax courses in individual and small business income tax preparation. This nationally recognized innovative online certificate course enables you to start working and earning money while completing coursework toward the CTP professional credential. After successfully completing this course, you will be qualified to prepare individual tax returns for almost all U.S. taxpayers and will also have the tax knowledge to successfully pass the Special Enrollment Examination (SEE). The Special Enrollment Examination (SEE) is a test that individuals can take to become an Enrolled Agent in the United States. The Enrolled Agent credential is issued and regulated by the Internal Revenue Service (IRS).
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Real Estate Riches: Mastering Wealth and Unleashing Passive Income Potential
Course ID: SEF-3001PQ2 | Overview
Join us for an immersive, two-part course designed to help you master the art of real estate investing. By the end of the course, you'll walk away with a comprehensive understanding of real estate wealth creation, actionable strategies to generate passive income, and a roadmap for building a successful real estate portfolio. Whether you're aiming to supplement your income or achieve financial independence through real estate, this seminar will equip you with the knowledge and tools to make your investment goals a reality. Led by industry expert, best-selling author and seasoned investor, Jason Kogok, this seminar offers a blend of in-depth presentation, real-world examples and extensive Q&A. Don't miss this opportunity to master the art of real estate wealth creation and take control of your financial future. Reserve your seat today and embark on a transformative journey towards real estate investment success!
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Introduction to 3D Printing/Additive Manufacturing
Course ID: MEC-3010L1 | Overview
This course offers a comprehensive, hands-on introduction to 3D printing (additive manufacturing) with a strong emphasis on safe and efficient operation of a Fused Deposition Modeling (FDM) system. You'll delve into computer-aided manufacturing (CAM) for 3D printing and 3D CAD software to create and prepare models. The curriculum covers additive manufacturing processes and materials, safe printer operation, design for 3D printing, model preparation and repair, print simulation and support, replicating and optimizing prints, meeting specifications, post-processing techniques, and troubleshooting common print issues.
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Real Estate: General Update
Course ID: SEF-3001PU2 | Overview
The General Update is a four-hour course that must be completed by all provisional brokers and non-provisional brokers who are NOT Brokers-in-Charge and/or do not have BIC-eligible status and who wish to renew their licenses for the 2025 - 2026 license year. Per Commission Rule 58H.0403(d), Wake Tech uses the Commission-developed course materials to conduct this Update course and will provide a copy of the course materials to each participant. Those who successfully complete the course will receive a course completion certificate. Attendance and participation requirements as required by the North Carolina Real Estate Commission are listed in the Requirements section of this syllabus. Topics included in the Outline of Instruction reflect those required by the Commission for the 2025 - 2026 license year.
| Details | Section | Date(s) | Location | Price | Seats | 311632 | 05/28/25 - 05/28/25 | MS Teams Virtual Learning Platform | 50.00 | 25 | Register |
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