Workforce Continuing Education
The mission of Workforce Continuing Education (WCE) is to provide workforce training and opportunities for academic and professional development. WCE’s first priority is preparing students for the workforce through education, training, and the enhancement of workplace skills that are in high demand. WCE strives to provide more highly-skilled employees for today’s competitive labor force. The division also offers a wide range of courses for personal interest and enrichment.
CORPORATE & BUSINESS SOLUTIONS
Professional development training is delivered in
PROFESSIONAL SERVICES & VOCATIONAL TRAINING
RECORDS AND REGISTRATION
Workforce Continuing Education Registrar
The WCE Registrar oversees all Workforce Continuing Education registration and reporting processes, to ensure accuracy and quality and to comply with NC General Statues, NC State Board of Community Colleges Code, NCCCS Numbered Memoranda, Wake Tech Accountability and Credibility Plan, and Workforce Continuing Education Guidelines.
Any adult (18 years old or older) or any emancipated minor not enrolled in public school may be admitted to a Wake Tech adult education class. Minors (16 or 17 years old) may enroll in some Wake Tech classes; however, minors must register in person on a Wake Tech campus. For more information about admissions and registration for minors, click here.
An interactive course schedule is available at ceregistration.waketech.edu. For more information about Workforce Continuing Education classes, call 919-866-5800.
Wake Technical Community College awards Continuing Education Units (CEUs) for specific non-credit courses and special activities. A permanent transcript will be established for each non-credit student and updated each time the student completes a non-credit course. One CEU will be awarded for every 10 hours of non-credit instruction; for example, a 66-hour non-credit course earns 6.6 CEUs. CEUs are awarded to students upon satisfactorily completing a non-credit course.
The Southern Association of Colleges and Schools became the first regional accrediting agency to require that all member institutions use the CEU to document non-credit special activities.
Workforce Continuing Education Transcripts
Students who have taken non-credit classes may request copies of their official transcripts by visiting www.waketech.edu/student-services/registration-student-records/how/order-transcripts.
Unofficial transcripts may be obtained by logging into WebAdvisor, entering a Wake Tech username and password, and clicking on Transcript in the Academic Profile area. Students who do not have a Wake Tech username and password must submit an electronic Student Record Inquiry form.
All classes except Adult High School classes use the S-U system.
|*S||Satisfactory (attended at least 80% of scheduled class hours)|
*Individual courses may vary in attendance policy and requirements to attain "Satisfactory" status. Contact appropriate Workforce Continuing Education staff to establish specific requirements.
**CEU's are not awarded with these grades.
|B (85-92)||Above average|
|D (70-77)||Below average|
*Effective Fall 2015 the grading scale for Adult High School classes will be the 10-point grading scale that has been approved by the North Carolina State Board of Education for public high schools.
All Wake Tech campuses provide numerous workforce continuing education courses and services. Other classes are conducted in surrounding communities or within a particular business or industry in Wake County. Almost any course can and will be organized in other areas of the county when a sufficient number of citizens indicate an interest in having a class brought to a particular location, provided that there's an instructor and suitable facility.
Site locations and abbreviations can be found at
Although course descriptions for workforce continuing education courses are not provided in this publication, examples of the types of courses that are offered are listed. Course descriptions are furnished upon request. Descriptions for classes currently open for registration are listed in the interactive online schedule. Courses may be offered to meet expressed needs of the community when evidence of these needs is presented to the College.
Registration fees are required for Community Service and Occupational Extension Workforce Continuing Education courses (as of July 1, 2013), as follows:
1-24 hours = $70
25-50 hours = $125
51+ hours = $180
Other fees (facility, campus access, technology, or lab fees) may also be required for certain courses.
Fees are set by the NC Legislature and are subject to change without notice.
No registration fees are required for Adult Basic Education programs, High School Equivalency Preparation, Adult High School, or English as a Second Language programs.
Registration fees may be waived for certain classes for fire service, rescue, and law enforcement personnel. Eligibility for fee waiver is contingent on authorized agency affiliation and authorized groups, dictated by North Carolina General Statutes and the State Board of Community College Code.
Self-supporting classes have a pro-rated cost per individual or group and are not eligible for fee waiver.
High School Equivalency Testing Fees
GED® and HiSET® are the high school equivalency tests currently offered at Wake Tech’s Beltline Education Center. The GED® (www.myged.com), a four-part, computer-based test, costs $80 total or $20 per section. The HiSET® (www.hiset.ets.org), a five-part, paper-based test, costs $50 total or $10 per section. Testing fees must be paid through the test vendor websites at the time of registration using a debit or credit card or voucher. All sections of either exam must be passed to earn the credential.
Requests for withdrawals and refunds must be made in writing by the student (no exceptions) to the Workforce Continuing Education Registrar’s Office. Refund request forms (Wake Tech Form #802)are also available at each class site. A request for refund may also be submitted to [email protected].
- A 100% refund will be given if the student officially withdraws from the class (by written request) before the first class meeting.
- A 75% refund will be given if the student officially withdraws from the class (by written request) on or before the 10-percent date of scheduled hours. Community school, facility, and lab fees are non-refundable.
A full refund will be given for classes canceled by the college. Students do not have to request these refunds.
Students may transfer from one course to another during a given semester as long as neither course has passed the 10% point of total scheduled course hours. Students must request transfer in writing by completing a Course Transfer Request form (Wake Tech Form #980) or sending an email to the Workforce CE Registrar at [email protected]. Requests received after the 10% point will not be considered, and a refund will not be given.
Wake Tech admits all adults and makes every effort to place students in programs where they can experience success and meet their goals. College & Career Readiness offers educational opportunities in Adult Basic Education (ABE), ABE Transitional Opportunities for Post-Secondary Success (TOPS), High School Equivalency Preparation (HSEP), Adult High School (AHS), and English as a Second Language (ESL). Placement into these programs is determined by standardized assessment tools. If students do not demonstrate progress within one year of attendance, they will be dropped from the program and referred to other college programs or a more appropriate agency.
College & Career Readiness Ability to Benefit Policy
Adults wishing to enroll in College & Career Readiness programs must demonstrate the ability to benefit from the programs by taking the TABE, CASAS, or BEST pre-tests approved by the U.S. Department of Education. Students unable to complete a pre-test may be admitted to the program at a later date, once they have completed it.
Wake Tech offers College & Career Readiness programs for adults, 16 1/2 or older, who are out of school but do not have a high school diploma; or who have a high school diploma (or its equivalent) but are functioning below the post-secondary level with a valid score of 12.9 or below on a TABE test.
According to performance measures outlined in the Workforce Innovation and Opportunity Act of 2014, students in College & Career Readiness programs must demonstrate "improvements in literacy skills levels in reading, writing, and speaking the English language, numeracy, problem solving, English language acquisition, and other literacy skills." Improvements should be sufficient to move students to higher levels of educational functioning. Students who do not demonstrate sufficient improvement to move to higher placement levels on the TABE or BEST tests after one year will be dropped from the program and referred to more appropriate agencies. Students with documented intellectual disabilities who enroll in our College & Career Readiness programs must also demonstrate sufficient improvement on the CASAS or TABE test within two years.
Admission of Minors and Non-High School Graduates
This policy applies to Wake Technical Community College and is in addition to State Board of Community College policies as published in North Carolina Administrative Code, 23 NCAC 2C.0301, Admission to Colleges and 23 NCAC 2C.0305, Education Services for Minors. This policy specifically addresses non-high school graduates' admission into the College & Career Readiness Programs:
- Non-high school graduates who are 16 or 17 years of age will not be allowed to enroll in the College & Career Readiness Program before a minimum of six months from the official date of withdrawal from a public or private high school or from a home school program.
- The student must exhaust any suspension period given the student by a public or private high school or a home school program in addition to the six-month waiting period described above before being eligible for enrollment in the College & Career Readiness Program.
The Administration of Wake Technical Community College has the express authority of the Board of Trustees to implement necessary procedures for enforcement and regulation of this policy.
College and Career Readiness programs include Adult Basic Education (ABE), ABE Transitional Opportunities for Post-Secondary Success (TOPS), High School Equivalency Preparation (HSEP), Adult High School (AHS), and English as a Second Language (ESL). These programs are offered throughout Wake County for the primary purposes of helping adults:
- Improve math, reading, writing, and technology skills for the purposes of pursuing post-secondary education, employment, or advancement in the workplace
- Earn a high school equivalency diploma
- Learn English as a second language
- Explore career options
Adult Basic Education (ABE) is designed to assist individuals who want to improve their skills to enter or advance in the workplace and/or prepare for enrollment in one of the College’s high school equivalency completion programs.
There are no fees or charges of any kind. All materials have been especially prepared for adults. Students enrolled in ABE classes are taught from the following content standards using contextualized teaching practices:
- Career Exploration
The High School Equivalency Preparation program offers instruction for adults who are preparing for high school equivalency exams. Instruction covers high school level reading, writing, mathematics, science, and social studies skills. Students may prepare for the exam at various locations throughout Wake County, or by enrolling in Wake Tech’s online HSEP programs. Tuition is free, and course materials are provided for students.
Those achieving a passing score on all sections of the HSEP exams receive a high school equivalency diploma from the North Carolina State Board of Community Colleges. The high school equivalency diploma is generally recognized for college admission and employment.
The Adult High School Diploma is offered through a cooperative agreement between Wake Tech and the Wake County Board of Education, with Wake Tech serving as administering agency. Adult High School provides academic courses in a lab setting or online. Students are placed in English, mathematics, social studies, science, and elective courses based on their high school transcripts and scores on a standard battery of tests. Students are awarded an adult high school diploma upon completion of required North Carolina high school courses.
The Adult High School diploma is offered at the Beltline Education Center. While enrolled in this program, students may be dually enrolled in select curriculum pathway courses as they work on their high school completion diploma.
ABE TOPS is designed for adults with intellectual disabilities or those who want to achieve a higher level of independence by building academic, social, vocational, and life skills. ABE TOPS is specifically for adults who need additional educational opportunities and employment readiness. This is a year-round program, and documentation of an intellectual disability is not required to enroll. All interested participants must demonstrate the ability to benefit from the program by taking the CASAS pre-test. Students unable to complete the pre-test may be admitted to the program at a future date after successfully completing it.
For more information or to make an appointment for orientation and testing, call 919-334-1507.
English as a Second Language (ESL) classes are designed for people whose native language is not English. The ESL program focuses on increasing speaking, listening, reading, and writing skills – and prepares students to live, work, and continue their post-secondary education in the United States. Instructors assist students with workplace skills, community interaction, cultural enrichment, and professional and academic advancement. Classes are also offered in Expanding Reading and Vocabulary, Citizenship, Career Awareness, and Workplace.
The High School Equivalency Program (HEP) is funded by a grant from the U.S. Department of Education, Migrant Education Division, for the purpose of providing migrant and seasonal farm workers and their families the instruction needed to obtain a GED (high school equivalency certificate). The program is administered by Wake Tech in collaboration with other service organizations in the community.
The BioNetwork Capstone Center provides affordable, high-quality, hands-on training in biotechnology, biomanufacturing, and biopharmaceutical/pharmaceutical operations in a simulated industrial (cGMP) environment. The BioNetwork Capstone Center is situated in the Golden LEAF Biomanufacturing Training and Education Center (BTEC) on the Centennial Campus of North Carolina State University. It provides a training environment that mirrors a biomanufacturing plant facility with state-of-the-art classrooms, industrial-grade equipment laboratories, and a certified cleanroom suite.
The BioNetwork Capstone Center serves:
- Incumbent workers
- New hires
- Workers in job transition
- Community college and college students enrolled in the life sciences, especially in biotechnology-related degree and certificate programs. (The center provides an invaluable extended hands-on learning experience.)
- College/university and community college faculty
Four certificates are offered by the BioNetwork Capstone Center. Courses can be taken individually and focus on critical skill sets in areas important to biomanufacturing: good manufacturing practices (GMP), aseptic manufacturing, operations in biotechnology processes, industrial microbiology, good laboratory practices (GLP), HPLC, and validation.
- BioNetwork Capstone Certificate in Biomanufacturing
- BioNetwork Capstone Certificate in Analytical Lab Skills
- BioNetwork Capstone Certificate for Instrumentation/Calibration Technicians in Support of Biomanufacturing
- BioNetwork Capstone Certificate in Computer Validation
Corporate and Business Solutions provides training options that are virtually limitless, as they are designed by the client. Working with you and our staff, we will create a training plan to meet your company’s unique needs – and get results you can measure. Training can range from highly-technical skill-building programs to broader professional development sessions.
Training is delivered in a variety of formats. Let our training solutions make a positive difference for your company or organization.
Wake Tech is an accredited institution of higher learning offering high-quality courses that qualify for company tuition assistance programs. If your company offers this generous benefit, please visit our website and explore the wide array of courses our Corporate and Business Solutions Division can offer.
Learn more: corporatesolutions.waketech.edu.
Wake Tech has been designated by the North Carolina Community College System as a center for formal apprenticeship training. We assist companies' customized apprenticeship training programs by providing the instructional component of the apprenticeship experience.
Wake Tech assists area industry with a full range of courses to train and retrain employees so that they remain competitive and up to date on industry standards. These courses are available at Wake Tech’s Advanced Manufacturing Center or on site at company locations.
Customized Training Program (CIT)
Wake Tech's customized training programs support North Carolina's economic development initiatives by providing training assistance for eligible business and industries. The programs enhance the growth potential of these companies and increase retention of the existing industry base while equipping North Carolina’s workforce with the skills for successful employment in emerging industries.
Professional Development and Corporate Training
Wake Tech offers a variety of courses to meet the supervisory and managerial needs of business and industry. Our courses help professionals increase proficiency and gain new skills to enhance competency and marketability. Participants can select from our many program areas and build the knowledge and skills to become effective members of their organizations.
Professional Development courses are available in the following areas:
- Leadership, Management, and Supervision
- Writing and Communication
- Organizational Improvement and Analysis
- Professional Certifications
Employers: If you need to train a large group in one of these areas, Wake Tech’s Corporate & Business Solutions can customize these courses to meet your needs. Contact Danielle Kroeger, Director of Corporate Professional Development, at [email protected] or - 919-532-5758 to discuss customized training options.
Wake Tech/Wells Fargo Center for Entrepreneurship
This partnership between Wake Tech and Wells Fargo aims to enhance the entrepreneurial climate in Wake County by introducing and supporting projects and initiatives that increase the success rate of new and established entrepreneurial ventures.
Learn more at entrepreneurship.waketech.edu.
Small Business Center (SBC)
Wake Tech's Small Business Center works to increase the number and success rate of small businesses in North Carolina by providing high quality, readily-accessible assistance to current and prospective business owners and their employees. The SBC provides education, training, information, and referrals.
The center maintains a resource library of print materials and videos to assist business owners with research and problem solving. The SBC provides these resources, along with confidential counseling services, seminars, and workshops, free of charge.
Learn more at www.waketech
HUMAN RESOURCES DEVELOPMENT (HRD)
Human Resources Development (HRD) provides assessment services, employability training, and career development counseling to unemployed and underemployed individuals, age 18 and older, to prepare them for success in the workplace. Training focuses on helping students obtain and perform successfully in entry-level jobs; it is based on national skills standards, assessments, and certifications that enhance participants' ability to compete effectively in the high-tech, high-performance, global economy. Courses are designed to enhance skills and improve employment prospects. Class times and total contact hours vary.
Employability Skills Training is the centerpiece of HRD training, the core training component around which the other four revolve. Employability Skills Training includes job preparation, job-seeking skills, job-keeping skills, lifelong learning, and life skills. Learn more at hrd.waketech.edu.
NONCREDIT COMPUTER EDUCATION
The goals of the Noncredit Computer Education Department are to enrich personal and workplace computer skills and to enhance opportunities for employment and job advancement.
The department consists of Workforce Continuing Education classes taught at various campus sites and online. Learn more about our certification programs and explore the trends at computertechnology.waketech.edu.
INTERNATIONAL LEARNING & VOCATIONAL EDUCATION
The International Learning and Vocational Education Department provides language instruction for all levels, from beginner to advanced. Classes focus on helping students build language skills for personal enrichment and enhanced employment opportunities; as such, it allows them to learn about the world.
Command Spanish is non-grammar-based training designed to help employees use limited amounts of everyday Spanish to meet the needs of their employers and the community. The training gives employers a practical way to offer professional development to their employees.
Vocational training classes provide development in programs such as Electrical Wiring, HVAC, Apartment Maintenance, Automotive Detailing, Healthcare Facilities Manager and many others. International Learning also offers basic computer skills and software training classes taught in Spanish.
TECHNOLOGY SERVICES & SPECIAL PROGRAMS
Wake Tech's Distance Learning programs enhance the learning experience and increase student success overall. The programs succeed by 1) partnering with leading educational organizations such as Education-to-Go (ed2go), CareerStep and other platforms to deliver instruction online, and 2) providing relevant courses and quality instruction. Wake Tech has a reputation for quality and for the strength of its faculty; online courses make these resources available to a greater number of students.
Wake Tech's PLUS 50 initiative offers classes and events to help adults zero in on a new career, plan for retirement, or simply enjoy this stage of life. Although these classes are designed for those 50 and older, everyone is welcome. Participants can learn new skills, enhance their resumes, maintain health and wellness, or start new hobbies! Learn more at plusfifty.waketech.edu.
Substitute Effective Teacher Training
This program helps prospective substitute teachers develop instructional preparation; learn time management and presentation skills, discipline strategies, and hands-on activities for the classroom; and become familiar with NC school laws and all levels of administrative expectations.
Note: Effective November 2012, an applicant must have completed a minimum of 48 semester hours from an accredited college or university to be considered for substitute teaching. Substitute Effective Teacher Training will no longer be sufficient for meeting minimum requirements.
Nurse Aide I Program (NA I)
NA I introduces students to basic nursing skills needed in a health care setting and is approved by the NC Division of Health Service Regulation. Topics include communication, safety, patient rights, personal care, vital signs, elimination, nutrition, emergencies, rehabilitation, and mental health. Upon completion, students will be able to demonstrate the skills necessary to perform as a nurse aide.
Additional classes offered to current Nurse Aides:
- Nurse Aide I Refresher Class
- Nurse Aide II
- Home Care Nurse Aide Specialty
These programs train individuals in food service, lodging, and travel information. Primary objectives are to provide hospitality industry employers with well-trained personnel and to help individuals develop skills that will qualify them for greater employment opportunities. Hospitality training is arranged and scheduled in accordance with the needs of the industry.
Programs and courses include:
- START (Skills, Tasks and Results Training) Hospitality Certification Program
- Human Resources for Hospitality
- Night Auditors
- Certified Pool Operator
- Activity Coordinator for Long term Care Facility
- Commercial Food Equipment Repair
Corrections Education is delivered to immured individuals who have been assigned to Wake County facilities by the NC Department of Public Safety. The primary purpose of the program is to increase the safety of the general public by reducing recidivism via educational and vocational training.
BioWork is a 128-hour certificate course. Students who complete the course are equipped with entry-level skills required for becoming a process technician for a biotechnology, pharmaceutical or chemical-manufacturing company.
BioWork is intended for high school graduates, for those in manufacturing industries who have lost their job, and for those interested in starting new careers.
Career Development and Personal Enrichment
An ongoing priority of Wake Technical Community College is to offer programs that meet the needs of the working adult. These programs focus on assisting adult students in developing new skills, obtaining/maintaining employment, or changing career paths. Examples of courses offered are:
- Automotive Repair
- Automotive Safety
- Building Trades
- Business Management
- Computer Skills
- Foreign Languages
- Internet-based Instruction
- Machine Trades and Welding
- Medical Terminology, Coding, and Transcription
- On-Board Diagnostic Emission Certification
- Beer Brewing
Career Pathways Program
The Career Pathways Program provides training to students based on regional growth areas identified by labor market data. Credential preparation is conducted based on employer needs and the stated credentials for specific industries.
Workforce Education Initiatives, Planning & Assessment
These services provide support in attracting, recruiting, expanding, retaining, and developing new workforce education opportunities with potential and existing industry partners.
The Professional Services & Sustainability division provides continuous workforce training for adults aspiring to advance or start new careers and trades. The division’s top priority is enriching the lives of adults by providing the education and practical experience necessary to excel in specific careers. Classroom instruction is combined with practical experience to prepare students for NC State Board exams and actual scenarios encountered on the job. Students have opportunities to gain certifications and training that will put them on the fast track to employment.
Training for these WCE programs can be completed in three (3) months or less:
- Building Envelope Specialist
- Building Envelope Specialist Exam
- Residential Building Analysis
- Residential Building Analysis Exam
- Introduction to Solar Photovoltaic Technology
- Agribusiness and Sustainable Farming for the Family
- Making Your Home Green: An Affordable Investment
- NC Barber Instructor Exam Prep
- Shampoo Technician Certification
Training for these WCE programs can be completed in six (6) months or less:
- Comprehensive Solar Training
- Natural Hair Specialist
- Community Gardening/Intermediate Community Gardening/Advanced Gardening Concepts
Training for these WCE programs can be completed in 12 months or less:
- Workforce Continuing Education Cosmetology Program
The following program areas provide training for public safety personnel and others who wish to increase competencies in specialized occupational areas.
EMERGENCY MEDICAL SERVICES (EMS)
These courses are designed to meet the needs of local emergency services agencies, healthcare providers, and the public, with an emphasis on emergency patient care in pre-clinical settings. EMS training also includes health education courses for those interested in healthcare and related institutions or retraining.
FIRE SERVICE TRAINING
Fire Service Training is delivered directly to local fire departments, allowing personnel to learn with the actual equipment they will use in controlling fires. Classes include those listed below along with related classes in industrial brigade training, home fire safety, and search and rescue:
- CPR & First Aid
- Fire Hoses / Extinguishers
- Fire Officer I & II
- Instructor I & II
- Rescue Techniques
- EMR courses
LAW ENFORCEMENT IN-SERVICE TRAINING
In-service training for law enforcement personnel is provided at the request of law enforcement agencies. Training emphasizes legal and technological law enforcement advancements. Programs include Criminal Investigation and the Police Law Institute, as well as those listed below:
- Radar / SMI
- Simunitions / Force on Force
- General Instructor
- Personal Protective Services
- Criminal Investigation
- Police Law Institute
- Legal Update (Arrest, Search & Seizure)
- Narcotics Detection / Investigations
- Accident Reconstruction
BASIC LAW ENFORCEMENT TRAINING (BLET)
This program is designed to give students essential skills required for entry-level employment as law enforcement officers with state, county, or municipal governments or with private enterprise. The program covers topics and uses instructional methods mandated by the North Carolina Criminal Justice Education and Training Standards Commission. Topics include but are not limited to criminal, juvenile, civil, motor vehicle, and alcohol beverage laws; investigative, patrol, custody and court procedures; emergency responses; and community relations. The course is filled with practical exercises, and an extensive ethics section is woven throughout the training experience.
The Wake Tech BLET Academy offers the state commission-mandated 620 hour program along with an additional 124 hours of training, for a total of 744 hours. The additional hours include officer survival, public speaking, and other law enforcement-related training.
To qualify for the program, students must meet the Minimum Standards for the Certification of Law Enforcement Officers Administrative Code 12 NCAC 9B .0101/9B .0111 and Admission of trainees 12 NCAC 09B .0203 ADMISSION OF TRAINEES.
Cadets completing the Academy are eligible to take the state comprehensive written exam and skills testing. Upon successful completion of the BLET State Comprehensive Written Examination, the Cadet has one year to be duly appointed and sworn as a law enforcement officer in North Carolina.
CORRECTIONS AND DETENTION TRAINING
In-service corrections and detention training is provided for Department of Correction personnel at the request of the department. Training emphasizes officer safety and inmate security and includes courses such as the following:
- Supervisory / Leadership and Mentoring
- Gang Awareness & Identification
- Report Writing
- Promotional Examination Preparation
- Investigative & Interviewing Techniques
- Spanish For Corrections / Detention Personnel