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Granting Parent/Proxy Access to Student Records

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Frequently asked questions

Your student must grant you access.

Students log in to Self-Service and select Parent/Proxy Access under their user ID in the upper right corner. Depending on whether the parent/proxy information is a possible duplicate of someone already in Wake Tech's system, the request might be processed immediately in the system, or it might be pending and need research by the Registrar's Office.

If your child previously completed a paper FERPA form or granted access to you in WebAdvisor, he or she must grant you access again in Self-Service.


Your child can grant access to parents, stepparents, guardians, spouses or others.


Once access is granted to you, emails will be sent with confirmation and user ID/password information. You will then be able to access your child's information online through Self-Service. You will not need to complete any forms or call the school.


Depending on the type of access you have been granted, you will be able to see your child's grades, financial aid award, tuition bills and 1098-T forms. You also can pay the tuition bill.


Yes, if your student grants you access, you will be able to view his or her academic and/or financial information in Self-Service. You will use your regular Key Account and password.


Yes, if your student grants you access, you will be able to view his or her information in


Wake Tech uses Touchnet as its payment vendor. The student must first set up access by creating an "Authorized User." Once consent forms are completed, the parent will be issued an email with further instructions on how to set up the account and password to allow payments.


Only your student can grant and/or revoke your Self-Service access. Please contact your student.


On the Self-Service login page, follow the Forgot Your Password? link.

If you need assistance, call the IT Help Desk during regular business hours at 919-866-7000.


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