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Home › Student Support › Registration & Records › Granting Parent/Proxy Access to Student Records

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Granting Parent/Proxy Access to Student Records

North Carolina law requires Wake Tech to provide access to student educational records, without the student's consent, to the parent or legal guardian of any student younger than 18 if the student is claimed as a dependent on the parent's or guardian's federal tax return. Administrators and counselors of any K-12 school where the student may be dually enrolled also are provided access to those records under state law.

Students 18 or older control access to their educational records under the federal Family Educational Rights and Privacy Act (FERPA). They may choose to grant access to a parent, guardian, spouse or other individual at any time. Students of any age may grant access through the Self-Service parent/proxy process.

Step-by-step instructions

Frequently asked questions

Your child must grant you access unless your child is younger than 18 and you claim the child as a dependent on your federal tax return. Students log in to Self-Service, select "Parent/Proxy Access" under their user ID in the upper right corner and submit an invitation. The parent/proxy registers as a parent/proxy using an invitation code sent to their email.

Depending on whether the parent/proxy information is a possible duplicate of someone already in Wake Tech's system, the request might be processed immediately in the system, or it might be pending and need research by the Registrar's Office. You will not need to complete any forms or call the college.

If your child is under age 18 and has not granted you parent/proxy access through Self-Service, you can obtain access to your child's records by providing a copy of your federal tax return showing the page where you claim your child as a dependent. Please remove/redact your Social Security number and income and do not send your Social Security number via email. Email the federal tax return page to [email protected] or bring it in person. Parents who request records under the dependent student exception must make the request in writing to [email protected] and can arrange to come and pick up the records. You need to show a photo ID.


North Carolina law requires Wake Tech to provide access to student educational records, without the student's consent, to the parent or legal guardian of any student younger than 18 if the student is claimed as a dependent on the parent's or guardian's federal tax return. Administrators and counselors of any K-12 school where the student may be dually enrolled also are provided access to those records under state law.

All students can grant access to parents, stepparents, guardians, spouses or anyone else they choose.


Once a student has granted you access and you have registered as a parent/proxy, emails will be sent with confirmation and user ID/password information. You will then be able to access your child's information online through Self-Service . You will not need to complete any forms or call the college.


Parents of dependent students younger than 18 can see all educational records, including grades, course lists, attendance, disciplinary actions and financial aid information.

For parents of other students, it depends on the type of access you have been granted. You may be able to see your child's grades, financial aid award, tuition bills and 1098-T forms. You also can pay the tuition bill.


Your student must grant you access for you to view his or her academic and/or financial information in Self-Service . If you have access, use your regular Key Account and password.

If your student is younger than 18 and did not grant you access, you can obtain access if you claim him or her as a dependent on your federal tax return.


Your student must grant you access for you to view his or her academic and/or financial information in Self-Service . If you have access, use your regular Key Account and password.

If your student is younger than 18 and did not grant you access, you can obtain access if you claim him or her as a dependent on your federal tax return.


Wake Tech uses Touchnet as its payment vendor. The student must first set up access by creating an "Authorized User." Once consent forms are completed, the parent will be issued an email with further instructions on how to set up the account and password to allow payments.


Only your student can grant and/or revoke your Self-Service access. Please contact your student.


On the Self-Service login page, follow the Forgot Your Password? link.

If you need assistance, call the IT Helpdesk during regular business hours at 919-866-7000 .


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