Grant Parental Access

Obtaining Access & Student Information

1. How do I get access to my child’s information? 
Your student must grant you access. Students log on to WebAdvisor and follow the link to add a parent. After the Registrar’s Office approves the request, then students grant access to academic and/or financial information.
 
2. Who can see my child’s information? 
Your child can grant access to parents, stepparents, guardians, spouses or others.
 
3. Once access is granted to me, are there other forms that need to be completed, or do I need to speak with someone at Wake Tech about my child’s information? 
Once access is granted to you, an email will be sent with confirmation and user id/password information. You will then be able to access your child’s information online through WebAdvisor. You will not need to complete any forms or call the school in order to obtain information about your child’s academics or financial account.
 
4. What types of information will I be able to see? 
Depending on the type of access you have been granted (academic/financial/both), you will be able to see your child’s grades, term GPA, transcript, financial aid award, placement test summary, tuition bill and 1098T, and you can pay the tuition bill.
 
5. I am a WTCC employee, and I am the parent of a WTCC student. Can I have parent access? 
Yes, if your student grants you access, you will be able to view his or her academic and/or financial information in WebAdvisor. Note the special instructions for WTCC employees in the access confirmation email; you’ll use your regular key account and password.
 
6. I am a WTCC student, and I am the parent of a WTCC student. Can I have parent access?
Yes, if your student grants you access, you will be able to view his or her academic and/or financial information in WebAdvisor. Note the special instructions for WTCC students in the access confirmation email; you’ll use your regular key account and password.
 
7. My child previously completed a paper “FERPA form.” Will I automatically get online access to my child’s information? 
No. Your child will need to grant you access via WebAdvisor.
 

Password/Log In & Access Issues

1. How can I reset my password? 
On the WebAdvisor log in page, follow the Reset My Password link at the bottom. You’ll need your Wake Tech ID number from your original email. If you need assistance, contact the IT Service Desk during regular business hours at 919-866-7000.
 
2. My parent access was revoked. Can Wake Tech reinstate my access? 
Only your student can grant and/or revoke your access to the parent module.

1 Rev 0 8.20.2014