Professional Skills & Development

Wake Tech's professional development courses are specifically designed to enhance your resume. These courses give you skills such as how to compose executive reports and organizational procedures; how to communicate between generations and cultures; and more. 

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Course Details & Registration Information

Course
Career Readiness for the Professional Administrative Assistant
Name
HRD-3004AZ2
Overall Quality of This Course
★★★★★
Based on 194 student surveys.
Available Classes
Not currently offered.
Description Course Outline Requirements Intended Audience More Details
Intended Audience
Individuals interested in exploring and understanding the role and skills of an Administrative Assistant.
Description
Learn about office administration – the skills, attributes, and work values necessary for employment in the field – and how to determine if a career as an administrative assistant is right for you. This course explains the role of technology in administrative work and how to prepare for a variety of entry-level positions. You’ll explore occupational training opportunities, wages, and trends that can help you find employment and career advancement.
Course Objectives
  1. have explored self-assessment tools to determine probable career interests;
  2. have identified administrative assistant positions, titles, and roles;
  3. have learned about salary ranges for fastest growing administrative assistant category of occupations in North Carolina;
  4. have learned how to become a professional through understanding work load management, workplace ethics, team work, and communication skills;
  5. have identified better customer focus skills;
  6. have better understanding on how technology is used with administrative assistant job duties;
  7. have learned the different resources available for further education and career opportunities.
Outline of Instruction
  1. Module 1 - Registration and Assessing Skills and Interests
  2. Module 2 - The Workplace - professional attributes, managing workload
  3. Module 3 - Workplace Environment - ethics, team work, and customer focus
  4. Module 4 - Communication - verbal, written, technology, presentation
  5. Module 5 - Understanding Records Management, Financial Documents, and General Travel Procedures
  6. Module 6 - Career Search and Educational Opportunities
Contact Hours
48
CEU's
No
Industry Standard, State, or National Certification
No
CE to CU Articulation
No
Prerequisites
None
Text and Supplies Needed
Handouts and registration materials provided.
Clinical Site/Special Facilities
N/A
Requirements for Successful Completion of this Course
  1. Attendance 90% or above
  2. Participation
  3. Participation in group and individual assignments with a minimum grade of 80%.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Individuals interested in exploring and understanding the role and skills of an Administrative Assistant.
Specific Industry or Business Support Needs
Industry or Job Titles Related to training Outcomes for Employment
Related Courses
Course Contact Information
HRD Office http://hrd.waketech.edu
919-532-5694 or 919-532-5696