Certified Administrative Professional
Online administrative professional training
As business culture evolves, so do the roles and responsibilities of administrative professionals. Many administrative professionals today give themselves a competitive edge by the earning the industry-recognized CAP certification. This 100% online course will help you gain the technical skills and knowledge needed to earn this valuable industry credential.
Job outlook for administrative professionals
The U.S. Bureau of Labor Statistics (BLS) states that the most recent median annual wage for administrative assistants was $39,850.
Among the office and administrative support occupations listed by the BLS, those that require specialized skills offer the highest levels of pay and future opportunities.
Certified Administrative Professional FAQs
• No college degree - 4 years of relevant work experience
• Associate degree - 3 years of relevant work experience
• Bachelor's degree - 2 years of relevant work experience
• Conducting business communication, including emails and memos
• Overseeing office functions and record-keeping
• Managing projects, budgets and meeting schedules
• Coordinating between staff and clients
- Prepare to take the Certified Administrative Professional (CAP) exam
- Master the CAP body of knowledge
- Understand administrative fundamentals including financial responsibilities and project management
- There are no prerequisites to take this course.
- Organizational Communication (Part 1) – Communication essentials; interacting with stakeholders and teams
- Organizational Communication (Part 2) – Organizational structure and systems; networking, interpersonal interactions and public speaking
- Business Writing and Document Production – Business writing; publishing web documents, hard-copy documents, and meeting minutes
- Technology and Information Distribution – Researching, gathering, compiling and analyzing data and information; networks for information distribution and maintaining, backing-up and storing data
- Office and Records Management – The basics of creating functioning and productive workspaces; obtaining and managing resources for your office and working in a virtual office
- Event and Project Management – Event and travel management; coordinating virtual meetings; project management, time management and negotiations
- Human Resources – Human resources functions, duties and processes; employee files, records and training
- Financial Functions – Organizational finance; budgeting, financial statements and financial transactions; banking process and the bank statement reconciliation process
- Workplace Behaviors – Goal setting and creativity; problem solving, decision making and time management
- Becoming An Administrative Assistant And Advancing Your Career – Job duties, responsibilities and personal characteristics of administrative assistants
Becky Swaim has taught since 2000, focusing on Administrative Assistant Fundamentals, Administrative Assistant Applications and Individual Excellence. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing a large staff in medical billing and collections and as a program manager to various medical practices.
Registration and enrollment
This course is 100% online, so you can start anytime.