Information Technology

The Non-Credit Computer Education Department delivers basic and advanced technology training leading to employment, and for personal enrichment. 

CompTIA, Cisco, Cybersecurity, Open Technologies Professional Skills Development (1 to 3-day classes)
Office Technology Software Programming
Accounting Technology Web Design and Development
Drafting and Computer-Aided Design (CAD) Database Administration

Course Details & Registration Information

Course
CompTIA A+ Certification Exam 220-1001
Name
SEF-3001KM2
Overall Quality of This Course
★★★★★
Based on 67 student surveys.
Available Classes
    Section Location Begin Date End Date Instructor Price Seats Available/Total Seats
230113 Face-to-Face Online Instruction 07/07/2020 08/13/2020 A. Treish $540.00 14/18
Description Course Outline Requirements Intended Audience More Details
Intended Audience
Anyone with basic computer user skills and has an interest in obtaining a job as an entry-level IT technician. In addition, the course is also designed for students seeking the CompTIA A+ 220-1001 certification.
Description
CompTIA A certification is the industry standard for beginning an IT career in today's job market. Professionals certified in CompTIA A have the knowledge and skills to be leaders in tech support. This course covers mobile devices, networking technology, hardware, virtualization and cloud computing, and network troubleshooting. The course is part one of a two-part series that is required for certification.
Course Objectives
  1. Identify, use, and connect hardware components and devices.
  2. Explain types of networks and connections including TCP/IP, WIFI and SOHO.
  3. Install & configure laptops and other mobile devices.
  4. Troubleshoot networking devices and network access issues.
  5. Follow best practices for safety, environmental impacts, and communication and professionalism.
Outline of Instruction
  1. Install and configure PC system unit components and peripheral devices.
  2. Install, configure, and troubleshoot display and multimedia devices.
  3. Install, configure, and troubleshoot storage devices.
  4. Install, configure, and troubleshoot internal system components.
  5. Explain network infrastructure concepts.
  6. Configure and troubleshoot network connections.
  7. Implement client virtualization and cloud computing.
  8. Support and troubleshoot laptops and mobile devices
  9. Install, configure, and troubleshoot print devices.
Contact Hours
40
CEU's
4
Industry Standard, State, or National Certification
Yes
Certification
CompTIA
Website URL
https://certification.comptia.org/certifications/a
Certification Learning Outcomes/Requirements
  1. Mobile Devices
  2. Networking
  3. Hardware
  4. Virtualization and Cloud Computing
  5. Hardware and Network Troubleshooting
CE to CU Articulation
No
Prerequisites
Students should possess the basic ability to navigate the Windows environment, search for, browse, and access information on the Internet. Students should have basic knowledge of computing concepts and be able to type 35 words per minute.
Text and Supplies Needed
Clinical Site/Special Facilities
Requirements for Successful Completion of this Course
  1. Attendance 90% or above
  2. Participation
  3. Demonstrate an understanding of at least 70% of course material taught.
Accreditation/Special Approval Requirements
Intended Audience
Anyone with basic computer user skills and has an interest in obtaining a job as an entry-level IT technician. In addition, the course is also designed for students seeking the CompTIA A+ 220-1001 certification.
Specific Industry or Business Support Needs
Computer User Support Specialists
Wake County Need for Industry Positions
Computer Specialist, Computer Support Specialist, Computer Technician, Desktop Support Technician, Help Desk Analyst
Industry or Job Titles Related to training Outcomes for Employment
Related Courses
Course Contact Information
Kobie Joyner
919-866-7213