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Ready to take your information technology skills to the next level? Wake Tech offers low-cost training programs designed to help you earn industry-recognized IT credentials:
Courses can be completed in about four to six months, and they prepare you for the next step in your career, whether you are new to the IT field or a mid-career professional looking to level up. And, if you want to take your knowledge even further, the credentials you earn can count for college credit in a degree program at Wake Tech.
With nearly 100 fully online programs, Wake Tech consistently ranks at the top for online instruction. It has been named the No. 1 online community college in the U.S. by several sources and is among Newsweek magazine's Top 250 online colleges and universities in 2025.
Financial assistance available
Don't have enough money to pay for a course? See if you qualify for funding through Wake Tech's Propel program.
NOTE: The Propel scholarship application is currently closed and will reopen March 1.
Information & Digital Technology Career Field Courses
Data Analytics for Business Professionals
Course Objectives
Microsoft Excel Fundamentals:
• Manage worksheets and workbooks
• Manage data cells and ranges
• Manage tables and table data
• Perform operations by using formulas and functions
• Manage charts
• Prepare for the certification exam
Excel Data Analysis:
• Demonstrate basic usage of Excel data analysis techniques
• Explore external databases, PivotTables, and Pivot Charts
• Import and export data using external sources
• Cleanse data
• Analyze data using PivotTables And PivotCharts
SQL:
• Create normalized databases
• Explore how to insert data into tables efficiently
• Use various techniques to retrieve data from multiple tables
Power BI:
• Create effective storytelling reports by implementing simple-to-intermediate Power BI features
• Develop powerful analytical models to extract key insights for changing business needs
• Build, publish, and share impressive dashboards for your organization
Tableau:
• Develop data visualizations to explain complex data with clarity
• Explore Data Model capabilities
• Connect to various data sources
• Leverage Tableau Prep Builder's capabilities for data cleaning and structuring
• Create and use calculations to solve problems and enrich the analytics
• Enable smart decisions with data clustering, distribution, and forecasting
• Share data stories to build a culture of trust and action
Communicating with Data:
• Know the fundamental data skills required to work with data
• Use data visualization to influence change in your organization
• Apply data techniques to effectively work with data end to end
• Communicate data points clearly and persuasively
• Review why different stakeholders have divergent needs and views
Outline of Instruction
Microsoft Excel Fundamentals:
1. Manage Worksheets and Workbooks
2. Manage Data Cells and Ranges
3. Manage Tables and Table Data
4. Perform Operations by Using Formulas and Functions
5. Manage Charts
6. Prepare for The Excel Core Certification Exam
Excel Data Analysis:
1. Learning Basic Data-Analysis Techniques
2. Working with Data-Analysis Tools
3. Introducing Excel Tables
4. Data from External Sources
5. Cleaning Data
6. Analyzing Table Data with Functions
7. Creating and Using PivotTables
8. Performing PivotTable Calculations
9. Building PivotCharts
10. Exam Certification Preparation
SQL:
1. SQL Basics
2. Manipulating Data
3. Normalization
4. The SELECT Statement
5. Shaping Data with the WHERE Clause
6. JOINS
7. Subqueries, Cases, and Views
8. SQL Programming
9. Security
10. Aggregate Functions
Power BI:
1. Introduction to Business Intelligence and Power BI
2. Up and Running with Power BI Desktop
3. Connecting and Shaping Data
4. Creating Data Models and Calculations
5. Unlocking Insights
6. Creating the Final Report
7. Publishing and Sharing
8. Using Reports in the Service
9. Understanding Dashboards, Apps, and Security
10. Data Gateways and Refreshing Datasets
Tableau:
1. Taking Off with Tableau
2. Connecting to Data in Tableau
3. Moving Beyond Basic Visualizations
4. Calculations and Parameters
5. Leveraging Level of Detail Calculations
6. Diving Deep with Table Calculations
7. Making Visualizations That Look Great and Work Well
8. Telling a Data Story with Dashboards
9. Visual Analytics - Trends, Clustering, Distributions, and Forecasting
Communicating with Data:
1. Communication
2. Data
3. Visualizing Data
4. Visualizing Data Differently
5. Visual Elements
6. Methods of Communicating with Data
7. Implementation Strategies for Your Workplace
8. Tailoring Your Work to Specific Departments
Contact Hours
120
CEUs
1
Industry Standard, State or National Certification
Certification
Microsoft
Website
https://docs.microsoft.com/en-us/learn/certifications/exams/mo-200
Certification Learning Outcomes/Requirements
Exam MO-200 Microsoft Excel:
• Manage worksheets and workbooks
• Manage data cells and ranges
• Manage tables and table data
• Perform operations by using formulas and functions
• Manage charts
CE or CU Articulation
No
Prerequisites
Prior to registering for this course, students should have digital literacy, including basic computer skills.
Learning Supplies Needed
N/A
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance
Actively participate in class, including discussions and independent and group activities. ,Complete assigned labs and projects.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Individuals who want to expand their knowledge and skills for employment-readiness or those who want to successfully prepare for the relevant industry certification exam(s).
Specific Industry or Business Support Needs
Data Analyst, Business Analyst, Business Intelligence Analyst, Management Analyst, Systems Analyst
Wake County Need for Industry Positions
According to Burning Glass Technologies, Wake County has a high demand for data analysis skills.
Industry or Job Titles Related to Training Outcomes for Employment
Data Analyst
Business Analyst
Business Intelligence Analyst
Management Analyst
Systems Analyst
No active courses available at this time.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
CompTIA A+ 220-1201 (Core 1) Certification Exam Preparation
In this course, you will build essential skills for installing, configuring, and maintaining computer systems and mobile devices, along with troubleshooting common hardware and software issues. The curriculum aligns with the Core 1 exam objectives and covers important topics such as networking fundamentals, security practices, and effective customer support strategies.
Course Objectives
Install, configure, and maintain computer equipment, mobile devices, and software for end users.
Service components based on customer requirements.
Understand networking basics and apply basic cybersecurity methods to mitigate threats.
Properly and safely diagnose, resolve, and document common hardware and software issues.
Apply troubleshooting skills and provide customer support using appropriate communication skills.
Understand the basics of scripting, cloud technologies, virtualization, and multi-OS deployments.
Outline of Instruction
Hardware
Networking
Mobile Devices
Troubleshooting
Virtualization
Cloud Computing
Exam Review and Certification Preparation
Contact Hours
42
CEUs
1
Industry Standard, State or National Certification
Certification
CompTIA / CompTIA A+ 220-1201 (Core 1)
Website
https://www.comptia.org/certifications/a
Certification Learning Outcomes/Requirements
Install, configure, and maintain computer equipment, mobile devices, and software for end users.
Service components based on customer requirements.
Understand networking basics and apply basic cybersecurity methods to mitigate threats.
Properly and safely diagnose, resolve, and document common hardware and software issues.
Apply troubleshooting skills and provide customer support using appropriate communication skills.
Understand the basics of scripting, cloud technologies, virtualization, and multi-OS deployments in corporate environments.
CE or CU Articulation
No
Prerequisites
Prospective students should have basic computer literacy, including familiarity with operating systems, in line with CompTIA IT Fundamentals+ or CompTIA Tech+.
Learning Supplies Needed
CompTIA A+ Certification Exam Study Guide, access to computer labs with necessary hardware and software.
Clinical Site/Special Facilities
Computer lab for hands-on training.
Requirements for Successful Completion
80% attendance
Actively engage in class activities, discussions, and hands-on training sessions.,Complete practice tests to demonstrate your understanding of the material and readiness for the CompTIA A+ Core 1 certification exam, aiming for a score of at least 95% or higher to indicate adequate preparedness.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Anyone desiring to enter the IT field, those who want to build on foundational knowledge and skills, or individuals interested in updating their CompTIA A+ certification.
Specific Industry or Business Support Needs
Technical Specialist, Desktop Support Technician, IT Specialist
Wake County Need for Industry Positions
Wake County is experiencing a significant demand for IT support roles, with many unique job postings available in recent months. Numerous employers are actively seeking candidates for positions such as IT Support Specialist and Help Desk Technician. The average duration for job postings is shorter than the regional average, indicating a competitive job market. This trend highlights the importance of training programs to equip individuals for these in-demand positions.
Industry or Job Titles Related to Training Outcomes for Employment
Technical Specialist
Desktop Support Technician
IT Specialist
| Details | Section | Date(s) | Location | Price | Seats | |
|---|---|---|---|---|---|---|
| 320489 | 01/28/26 - 03/16/26 | MS Teams Virtual Learning Platform | 143.00 | 14 | Register |
If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.
CompTIA A+ 220-1202 (Core 2) Certification Exam Preparation
In this course, you will learn to manage operating systems like Windows, macOS, and Linux, focusing on installation and maintenance. You will also explore key cybersecurity practices to protect data and systems. Additionally, you will develop troubleshooting skills for common hardware and software issues and understand best practices for operational procedures in IT environments.
Course Objectives
Install and configure various operating systems, ensuring optimal performance and user accessibility.
Recognize and apply essential cybersecurity practices to protect systems and data from threats.
Diagnose and troubleshoot common hardware and software issues effectively.
Apply best practices for operational procedures, including documentation and asset management.
Use appropriate tools and techniques for maintaining and supporting computer systems and mobile devices.
Outline of Instruction
Operating Systems
Security
Software Troubleshooting
Operational Procedure
Contact Hours
42
CEUs
1
Industry Standard, State or National Certification
Certification
CompTIA / CompTIA A+ 220-1202 (Core 2)
Website
https://www.comptia.org/certifications/a
Certification Learning Outcomes/Requirements
Install, configure, and maintain computer equipment, mobile devices, and software for end users.
Service components based on customer requirements.
Understand networking basics and apply basic cybersecurity methods to mitigate threats.
Properly and safely diagnose, resolve, and document common hardware and software issues.
Apply troubleshooting skills and provide customer support using appropriate communication skills.
Understand the basics of scripting, cloud technologies, virtualization, and multi-OS deployments in corporate environments.
CE or CU Articulation
No
Prerequisites
Prospective students should have completed the CompTIA A+ 220-1202 (Core 2) certification exam or have equivalent knowledge and skills.
Learning Supplies Needed
CompTIA A+ Certification Exam Study Guide, access to computer labs with necessary hardware and software.
Clinical Site/Special Facilities
Computer lab for hands-on training.
Requirements for Successful Completion
80% attendance
Actively engage in class activities, discussions, and hands-on training sessions.,Complete practice tests to demonstrate your understanding of the material and readiness for the CompTIA A+ Core 2 certification exam, aiming for a score of at least 95% or higher to indicate adequate preparedness.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Anyone desiring to enter the IT field, those who want to build on foundational knowledge and skills, or individuals interested in updating their CompTIA A+ certification.
Specific Industry or Business Support Needs
Technical Specialist, Desktop Support Technician, IT Specialist
Wake County Need for Industry Positions
Wake County is experiencing a significant demand for IT support roles, with many unique job postings available in recent months. Numerous employers are actively seeking candidates for positions such as IT Support Specialist and Help Desk Technician. The average duration for job postings is shorter than the regional average, indicating a competitive job market. This trend highlights the importance of training programs to equip individuals for these in-demand positions.
Industry or Job Titles Related to Training Outcomes for Employment
IT Specialist
Desktop Support Technician
Technical Specialist
No active courses available at this time.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
CompTIA Tech+ FC0-U71 Certification Exam Preparation
This course offers practical training in managing IT infrastructure, including hardware and networks, while applying software applications to resolve common problems. Students will learn to implement basic cybersecurity measures to protect information from various threats. By emphasizing troubleshooting methodologies, the course equips participants with the knowledge and skills necessary to start their careers in a rapidly evolving field, while also preparing them for the CompTIA Tech certification exam.
Course Objectives
Understand and manage IT infrastructure, including hardware and networks, to ensure robust system performance.
Apply software applications and development principles to solve problems and enhance organizational efficiency.
Implement cybersecurity measures to help safeguard information against threats and vulnerabilities.
Embrace emerging technologies such as AI and IoT, understanding their impact and how they're shaping the future of IT.
Develop a foundation in data management and database fundamentals, crucial for data-driven decision-making.
Outline of Instruction
IT Concepts and Terminology
Infrastructure
Applications and Software
Software Development Concepts
Data and Database Fundamentals
Security
Exam Review and Certification Preparation
Contact Hours
42
CEUs
1
Industry Standard, State or National Certification
Certification
CompTIA / CompTIA Tech+ FC0-U71
Website
https://www.comptia.org/certifications/tech
Certification Learning Outcomes/Requirements
Understand and manage IT infrastructure, including hardware and networks, to ensure robust system performance.
Apply software applications and development principles to solve problems and enhance organizational efficiency.
Implement cybersecurity measures to help safeguard information against threats and vulnerabilities.
Embrace emerging technologies such as AI and IoT, understanding their impact and how they're shaping the future of IT.
Develop a foundation in data management and database fundamentals, crucial for data-driven decision-making.
CE or CU Articulation
No
Prerequisites
Prospective students should have basic computer literacy, including familiarity with Windows operating systems.
Learning Supplies Needed
CompTIA Tech+ certification exam objectives, access to the Internet.
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance
Actively engage in class, including activities, discussions, and hands-on training sessions.,Complete practice tests to demonstrate your understanding of the material and readiness for the certification exam, aiming for a score of at least 95% or higher to indicate adequate preparedness.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Anyone desiring to enter the IT field or those who want to build foundational knowledge to improve their skills and job performance in today's technology-driven environment.
Specific Industry or Business Support Needs
Technical Specialist, Help Desk Technician, Desktop Support Technician, IT Specialist
Wake County Need for Industry Positions
Wake County is experiencing a significant demand for IT support roles, with many unique job postings available in recent months. Numerous employers are actively seeking candidates for positions such as IT Support Specialist and Help Desk Technician. The average duration for job postings is shorter than the regional average, indicating a competitive job market. This trend highlights the importance of training programs to equip individuals for these in-demand positions.
Industry or Job Titles Related to Training Outcomes for Employment
Technical Specialist
Help Desk Technician
Desktop Support Technician
IT Specialist
No active courses available at this time.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
IT Support Technician
In CompTIA Tech , students will learn the basics of IT, covering topics like data storage, common devices, networking basics, and simple cybersecurity practices. This foundational knowledge prepares students for CompTIA A Core 1, where they will acquire practical skills for installing and maintaining computer systems. They will also dive into networking fundamentals and learn how to troubleshoot hardware and software problems while developing customer support skills.
The series wraps up with CompTIA A Core 2, which focuses on managing operating systems, troubleshooting more complex issues, and implementing cybersecurity measures. Students will also learn about important procedures, including documentation and incident response. By the end of the series, students will be ready to take industry-recognized certification exams and will have the skills needed to succeed in various entry-level IT support roles.
Course Objectives
CompTIA Tech+ FC0-U71:
• Understand and manage IT infrastructure, including hardware and networks, to ensure robust system performance.
• Apply software applications and development principles to solve problems and enhance organizational efficiency.
• Implement cybersecurity measures to help safeguard information against threats and vulnerabilities.
• Embrace emerging technologies such as AI and IoT, understanding their impact and how they're shaping the future of IT.
• Develop a foundation in data management and database fundamentals, crucial for data-driven decision-making.
CompTIA A+ 220-1201 (Core 1):
• Install, configure, and maintain computer equipment, mobile devices, and software for end users.
• Service components based on customer requirements.
• Understand networking basics and apply basic cybersecurity methods to mitigate threats.
• Properly and safely diagnose, resolve, and document common hardware and software issues.
• Apply troubleshooting skills and provide customer support using appropriate communication skills.
• Understand the basics of scripting, cloud technologies, virtualization, and multi-OS deployments in corporate environments.
CompTIA A+ 220-1202 (Core 2):
• Operating Systems
• Security
• Software Troubleshooting
• Operational Procedure
Outline of Instruction
CompTIA Tech+ FC0-U71:
• IT Concepts and Terminology
• Infrastructure
• Applications and Software
• Software Development Concepts
• Data and Database Fundamentals
• Security
• Exam Review and Certification Preparation
CompTIA A+ 220-1201 (Core 1):
• Hardware
• Networking
• Mobile Devices
• Troubleshooting
• Virtualization
• Cloud Computing
• Exam Review and Certification Preparation
CompTIA A+ 220-1202 (Core 2):
• Install and configure various operating systems, ensuring optimal performance and user accessibility.
• Recognize and apply essential cybersecurity practices to protect systems and data from threats.
• Diagnose and troubleshoot common hardware and software issues effectively.
• Apply best practices for operational procedures, including documentation and asset management.
• Use appropriate tools and techniques for maintaining and supporting computer systems and mobile devices.
Contact Hours
120
CEUs
1
Industry Standard, State or National Certification
Certification
CompTIA / CompTIA Tech+ FC0-U71, CompTIA A+ 220-1201 (Core 1), CompTIA A+ 220-1202 (Core 2)
Website
CompTIA Tech+ FC0-U71 at https://www.comptia.org/certifications/tech, CompTIA / CompTIA A+ 220-1201 (Core 1) and CompTIA A+ 220-1202 (Core 2) at https://www.comptia.org/certifications/a
Certification Learning Outcomes/Requirements
CompTIA Tech+ FC0-U71:
• Understand and manage IT infrastructure, including hardware and networks, to ensure robust system performance.
• Apply software applications and development principles to solve problems and enhance organizational efficiency.
• Implement cybersecurity measures to help safeguard information against threats and vulnerabilities.
• Embrace emerging technologies such as AI and IoT, understanding their impact and how they're shaping the future of IT.
• Develop a foundation in data management and database fundamentals, crucial for data-driven decision-making.
CompTIA A+ 220-1201 (Core 1):
• Install, configure, and maintain computer equipment, mobile devices, and software for end users.
• Service components based on customer requirements.
• Understand networking basics and apply basic cybersecurity methods to mitigate threats.
• Properly and safely diagnose, resolve, and document common hardware and software issues.
• Apply troubleshooting skills and provide customer support using appropriate communication skills.
• Understand the basics of scripting, cloud technologies, virtualization, and multi-OS deployments in corporate environments.
CompTIA A+ 220-1202 (Core 2):
• Install and configure various operating systems, ensuring optimal performance and user accessibility.
• Recognize and apply essential cybersecurity practices to protect systems and data from threats.
• Diagnose and troubleshoot common hardware and software issues effectively.
• Apply best practices for operational procedures, including documentation and asset management.
• Use appropriate tools and techniques for maintaining and supporting computer systems and mobile devices.
CE or CU Articulation
No
Prerequisites
Prospective students should have basic computer literacy, including familiarity with Windows operating systems.
Learning Supplies Needed
• CompTIA Tech+ certification exam objectives, access to the Internet.
• CompTIA A+ 220-1201 (Core 1) certification exam objectives, access to the Internet.
• CompTIA A+ 220-1202 (Core 2) certification exam objectives, access to the Internet.
Clinical Site/Special Facilities
Computer lab for hands-on training.
Requirements for Successful Completion
80% attendance
Actively engage in class, including activities, discussions, and hands-on training sessions.,Complete practice tests to demonstrate your understanding of the material and readiness for each certification exam, aiming for a score of at least 95% or higher to indicate adequate preparedness.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Anyone desiring to enter the IT field, those who want to build foundational knowledge to improve their skills and job performance in today's technology-driven environment, or individuals interested in updating their CompTIA Tech+ or CompTIA A+ certification.
Specific Industry or Business Support Needs
Technical Specialist, Help Desk Technician, Desktop Support Technician, IT Specialist
Wake County Need for Industry Positions
Wake County is experiencing a significant demand for IT support roles, with many unique job postings available in recent months. Numerous employers are actively seeking candidates for positions such as IT Support Specialist and Help Desk Technician. The average duration for job postings is shorter than the regional average, indicating a competitive job market. This trend highlights the importance of training programs to equip individuals for these in-demand positions.
Industry or Job Titles Related to Training Outcomes for Employment
Technical Specialist
Help Desk Technician
Desktop Support Technician
IT Specialist
If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.
Network Technician: Introduction to Cisco CCST
Participants will gain important troubleshooting skills through hands-on practice, using effective methods and best practices. This practical approach ensures students are prepared for entry-level positions in network support.
Course Objectives
Understand basic networking concepts and terminology.
Identify and describe network components and their functions.
Configure and troubleshoot basic networking devices.
Understand and apply network protocols and standards.
Develop effective troubleshooting skills.
Prepare for the Cisco CCST Networking exam.
Outline of Instruction
Networking Basics
Networking Devices and Initial Configuration
Network Addressing and Basic Troubleshooting
Network Support and Security
Network Technician Career Path Exam and Digital Badge
Cisco Certified Support Technician (CCST) Networking Certification Exam Preparation
Contact Hours
96
CEUs
1
Industry Standard, State or National Certification
Certification
Cisco / Cisco Certified Support Technician (CCST) Networking
Website
https://learningnetwork.cisco.com/s/ccst-networking-exam-topics
Certification Learning Outcomes/Requirements
Standards and Concepts
Addressing and Subnet Formats
Endpoints and Media Types
Infrastructure
Diagnosing Problems
Security
CE or CU Articulation
No
Prerequisites
Prior to registering for this course, students should have digital literacy, including basic computer skills.
Learning Supplies Needed
None
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Adults seeking to enter the networking field, enhance their technical skills to improve employability, and/or those interested in obtaining the Cisco Certified Support Technician (CCST) Networking exam credential.
Specific Industry or Business Support Needs
Network Support Technician, IT Support Specialist, Help Desk Technician
Wake County Need for Industry Positions
Wake County has a strong demand for networking professionals, with many employers looking for qualified candidates. The indication of a rapid hiring process and competitive salaries shows that there are good opportunities in this field.
Industry or Job Titles Related to Training Outcomes for Employment
Network Support Technician
IT Support Specialist
Help Desk Technician
No active courses available at this time.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
Artificial Intelligence (AI) & ChatGPT Essentials for Business Productivity
Imagine freeing up valuable time while improving your workflow! You'll learn to craft precise prompts and apply ChatGPT to streamline your daily tasks, making your work not only more efficient but also more creative. By the end of the course, you will have experienced practical examples, ensuring you can implement techniques immediately to boost your productivity. Leverage ChatGPT to enhance your professional life, elevate your marketing strategies, and achieve your goals with ease. Enroll now and take the first step toward transforming your work experience!
Course Objectives
Explore the fundamentals of generative AI and GPT models
Set up and use ChatGPT effectively
Use prompt engineering to achieve relevant and consistent result
Develop custom AI assistants tailored to your specific needs
Learn how to work with OpenAI model APIs to build AI-powered applications
Create images from prompts and extract information from images
Outline of Instruction
Introduction to Generative AI
OpenAI and ChatGPT: Beyond the Market Hype
Understanding Prompt Design
Boosting Day-to-Day Productivity
Developing the Future
Mastering Marketing
Research Reinvented
Exploring GPTs
Contact Hours
24
CEUs
1
Industry Standard, State or National Certification
Certification
None
Website
None
Certification Learning Outcomes/Requirements
CE or CU Articulation
No
Prerequisites
Prior to registering for this course, students should have digital literacy, including computer skills and the ability to navigate the internet.
Learning Supplies Needed
None
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Anyone who wants to enhance their productivity with generative AI.
Specific Industry or Business Support Needs
N/A
Wake County Need for Industry Positions
N/A
Industry or Job Titles Related to Training Outcomes for Employment
No active courses available at this time.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
Microsoft Azure Fundamentals AZ-900
Course Objectives
Recognize core cloud computing models and Azure services.
Configure an Azure account and navigate the Azure portal.
Describe Azure security, compliance, and privacy features.
Utilize Azure pricing models and cost management tools.
Execute basic tasks to manage resources using Azure CLI and PowerShell.
Outline of Instruction
Introduction to Azure Fundamentals
Cloud Concepts
Azure Core Services
Azure Core Networking Services
Security, Compliance, Privacy, and Trust
Azure Solutions
Azure Pricing, Service Levels, and Lifecycle
Creating and Managing Azure Resources
Certification Exam Review and Preparation
Contact Hours
24
CEUs
No
Industry Standard, State or National Certification
Certification
Microsoft
Website
https://learn.microsoft.com/en-us/credentials/certifications/resources/…
Certification Learning Outcomes/Requirements
Describe cloud concepts
Describe Azure architecture and services
Describe Azure management and governance
CE or CU Articulation
No
Prerequisites
Prior to registering for this course, students should have basic IT knowledge, such as an understanding of computer systems and networking
Learning Supplies Needed
None
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Individuals who want to expand their knowledge and skills to evidence relevant competencies or those who want to successfully prepare for the relevant industry certification exam(s).
Specific Industry or Business Support Needs
Azure Cloud Engineers, .NET Developers, Lead Cloud Architects, Software Engineers
Wake County Need for Industry Positions
According to Lightcast, there is a significant demand for professionals with cloud computing skills, particularly Microsoft Azure, across various industries in Wake County, NC.
Industry or Job Titles Related to Training Outcomes for Employment
No active courses available at this time.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
Microsoft Azure AI Fundamentals AI-900
Course Objectives
Know the fundamentals of AI and its applications in various industries
Identify the principles of machine learning and how to apply them using Azure
Describe features of computer vision workloads on Azure
Describe features of Natural Language Processing (NLP) workloads on Azure
Prepare for the Microsoft AI-900 certification exam
Outline of Instruction
Introduction to the AI-900 Exam
Azure AI Services
Overview of AI Workloads and Key Use Cases
Fundamental Principles of Machine Learning
Azure Machine Learning
Features of Computer Vision Workloads on Azure
Certification Exam Preparation
Contact Hours
36
CEUs
1
Industry Standard, State or National Certification
Certification
Microsoft Certified / Azure AI Fundamentals
Website
https://learn.microsoft.com/en-us/credentials/certifications/resources/…
Certification Learning Outcomes/Requirements
Describe Artificial Intelligence workloads and considerations
Describe fundamental principles of machine learning on Azure
Describe features of computer vision workloads on Azure
Describe features of Natural Language Processing (NLP) workloads on Azure
Describe features of generative AI workloads on Azure
CE or CU Articulation
No
Prerequisites
Prior to registering for this course, students should have cloud computing literacy, including the ability to navigate the internet.
Learning Supplies Needed
None
Clinical Site/Special Facilities
Access to a computing technology with reliable internet.
Requirements for Successful Completion
80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Adults seeking to enhance their technical knowledge to improve employability, and/or those interested in obtaining the exam credential.
Specific Industry or Business Support Needs
Software Developers, Data Scientists
Wake County Need for Industry Positions
Wake County has a growing need for artificial intelligence in the workforce, ensuring students are equipped with the skills necessary for AI roles.
Industry or Job Titles Related to Training Outcomes for Employment
Software Developers
Data Scientists
No active courses available at this time.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
IT Essentials: Computer Basics to Emerging Technologies
Additionally, the course covers emerging technologies such as Artificial Intelligence (AI), Blockchain, Machine Learning (ML), and Data Analytics, which are reshaping industries and providing new career opportunities. Through hands-on, practical learning experiences, students will build the skills needed to confidently operate in a modern IT environment. Successful completion of the course can lead to industry-recognized credentials and further career development opportunities in IT-related fields.
Course Objectives
Navigate and use essential hardware and software in a computer system.
Manage files effectively using operating systems and cloud storage platforms.
Use the internet for professional purposes, including safe browsing practices.
Communicate professionally through email, including email etiquette and managing inboxes.
Apply basic cybersecurity principles to protect personal data and systems.
Collaborate effectively using cloud-based tools such as Google Docs and Microsoft Teams.
Recognize the basics of emerging technologies such as AI, Machine Learning, Blockchain, and Data Analytics, and their real-world applications.
Outline of Instruction
Computers and Digital Literacy
Navigating and Customizing Windows 1
File Management and Cloud Storage
Internet Navigation and Online Communication
Social Media
Cybersecurity and Online Privacy
Cloud-Based Collaboration and Communication Tools (word processing, spreadsheets, presentations)
Data Analytics and Visualization
Blockchain and Distributed Ledger Technology
Artificial Intelligence (AI) and Machine Learning
LinkedIn, IT Career Pathways, and Next Steps
Contact Hours
39
CEUs
1
Industry Standard, State or National Certification
Certification
None
Website
None
Certification Learning Outcomes/Requirements
CE or CU Articulation
No
Prerequisites
None
Learning Supplies Needed
None
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Individuals seeking to gain foundational information technology skills and familiarity with emerging technologies.
Specific Industry or Business Support Needs
Office Assistant, Administrative Support
Wake County Need for Industry Positions
Wake County has a growing need for computing and emerging technology skills, reflective of the expanding job market in various job roles, which is essential for job performance.
Industry or Job Titles Related to Training Outcomes for Employment
Administrative Support
Office Assistant
No active courses available at this time.
To be notified when this course becomes available, please use
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CompTIA Security+
Course Objectives
Assess the security posture of an enterprise environment and recommend and implement appropriate security solutions.
Monitor and secure hybrid environments, including cloud, mobile, and Internet of Things (IoT).
Operate with an awareness of applicable regulations and policies, including principles of governance, risk, and compliance.
Identify, analyze, and respond to security events and incidents.
Outline of Instruction
Introduction
Today's Security Professional
Cybersecurity Threat Landscape
Malicious Code
Social Engineering and Password Attacks
Security Assessment and Testing
Application Security
Cryptography and the PKI
Identity and Access Management
Resilience and Physical Security
Cloud and Virtualization Security
Endpoint Security
Network Security
Wireless and Mobile Security
Monitoring and Incident Response
Digital Forensics
Security Governance and Compliance
Risk Management and Privacy
Certification Exam Preparation
Contact Hours
81
CEUs
1
Industry Standard, State or National Certification
Certification
CompTIA / CompTIA Security+
Website
https://comptiacdn.azureedge.net/webcontent/docs/default-source/exam-ob…
Certification Learning Outcomes/Requirements
General Security Concepts
Threats, Vulnerabilities, and Mitigations
Security Architecture
Security Operations
Security Program Management and Oversight
CE or CU Articulation
No
Prerequisites
Prior to registering for this course, students should have foundational knowledge IT concepts and networking.
Learning Supplies Needed
None
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Individuals seeking to pursue entry-level cybersecurity roles, those seeking career advancement, or individuals preparing for the CompTIA Security+ certification exam.
Specific Industry or Business Support Needs
Help Desk Analyst, Security Specialist, Network Security Analyst, Security Analyst , Security Administrator, Security Engineer, Cybersecurity Technician, Cybersecurity Analyst
Wake County Need for Industry Positions
There is a critical need and growing demand for cybersecurity skills and practitioners.
Industry or Job Titles Related to Training Outcomes for Employment
Help Desk Analyst
Security Specialist
Network Security Analyst
Security Analyst
Security Administrator
Security Engineer
Cybersecurity Technician
Cybersecurity Analyst
No active courses available at this time.
To be notified when this course becomes available, please use
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Cybersecurity Essentials
Course Objectives
Understand basic cybersecurity concepts and terminology.
Explore key areas of cybersecurity, including digital forensics, programming, web exploits, and cryptography.
Gain hands-on experience using essential cybersecurity tools and techniques.
Learn how to conduct basic cybersecurity attacks and defense strategies.
Outline of Instruction
Introduction
The Shell
Forensics
Programming in python
Web Exploits
Cryptography
The Network
Infiltrating in a database
Levels of Code
A little about C language
Binary Exploitation
Assembly
Contact Hours
60
CEUs
1
Industry Standard, State or National Certification
Certification
None
Website
None
Certification Learning Outcomes/Requirements
CE or CU Articulation
No
Prerequisites
Prior to registering for this course, students should have digital literacy, including basic computer skills.
Learning Supplies Needed
None
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Individuals seeking to pursue entry-level cybersecurity roles or those seeking career advancement.
Specific Industry or Business Support Needs
IT Technicians, Cybersecurity Analyst, Information Security Analyst, Network Security Analyst
Wake County Need for Industry Positions
There is a critical need and growing demand for cybersecurity skills and practitioners.
Industry or Job Titles Related to Training Outcomes for Employment
Network Security Analyst
Information Security Analyst
Cybersecurity Analyst
IT Technicians
No active courses available at this time.
To be notified when this course becomes available, please use
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Cybersecurity: Cisco Certified Support Technician (CCST)
Course Objectives
Know essential cybersecurity concepts and terminology.
Identify and describe common cyber threats, vulnerabilities, and attack methods.
Apply access management principles, including authentication, authorization, and multifactor authentication (MFA).
Configure and implement encryption methods to protect data in transit, at rest, and in use.
Set up secure networks, including firewalls, VPNs, and wireless security measures.
Demonstrate the ability to secure and harden operating systems, including Windows, macOS, and Linux.
Identify and manage endpoint security using tools for malware detection and system log analysis.
Conduct vulnerability assessments and apply risk management strategies to mitigate threats.
Develop skills to monitor and respond to cybersecurity incidents using industry-standard tools.
Prepare for the Cisco CCST Cybersecurity exam.
Outline of Instruction
Introduction to Cybersecurity
Networking Basics
Networking Devices and Initial Configuration
Endpoint Security
Network Defense
Cyber Threat Management
Cisco Certified Support Technician (CCST) Cybersecurity Certification Exam Preparation
Contact Hours
120
CEUs
1
Industry Standard, State or National Certification
Certification
Cisco / Cisco Certified Support Technician (CCST) Cybersecurity
Website
https://learningnetwork.cisco.com/s/ccst-cybersecurity-exam-topics
Certification Learning Outcomes/Requirements
Essential Security Principles
Basic Network Security Concepts
Endpoint Security Concepts
Vulnerability Assessment and Risk Management
Incident Handling
CE or CU Articulation
No
Prerequisites
Prior to registering for this course, students should have digital literacy, including basic computer skills. Additionally, students should have experience that aligns with the Cybersecurity Essentials.
Learning Supplies Needed
None
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Individuals seeking to pursue entry-level cybersecurity roles or those seeking career advancement.
Specific Industry or Business Support Needs
Helpdesk Support, Cybersecurity Technician, Junior Cybersecurity Analyst
Wake County Need for Industry Positions
There is a critical need and growing demand for cybersecurity skills and practitioners.
Industry or Job Titles Related to Training Outcomes for Employment
Junior Cybersecurity Analyst
Cybersecurity Technician
Helpdesk Support
No active courses available at this time.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
CompTIA Certified Cybersecurity Analyst CySA+
Course Objectives
Detect and analyze indicators of malicious activity
Understand threat hunting and threat intelligence concepts
Use appropriate tools and methods to manage, prioritize, and respond to attacks and vulnerabilities
Perform incident response processes
Understand reporting and communication concepts related to vulnerability management and incident response activities
Outline of Instruction
Introduction
Today's Cybersecurity Analyst
System and Network Architecture
Malicious Activity
Threat Intelligence
Reconnaissance and Intelligence Gathering
Designing a Vulnerability Management Program
Analyzing Vulnerability Scans
Responding to Vulnerabilities
Building an Incident Response Program
Incident Detection and Analysis
Containment, Eradication, and Recovery
Reporting and Communication
Performing Forensic Analysis and Techniques for Incident Response
Certification Exam Preparation
Contact Hours
96
CEUs
1
Industry Standard, State or National Certification
Certification
CompTIA / CompTIA CySA+
Website
https://comptiacdn.azureedge.net/webcontent/docs/default-source/exam-ob…
Certification Learning Outcomes/Requirements
Security Operations
Vulnerability Management
Incident Response Management
Reporting and Communication
CE or CU Articulation
No
Prerequisites
Prior to course enrollment, students should have demonstrated knowledge and skills in alignment with the CompTIA Network+ and CompTIA Security+ credentials.
Learning Supplies Needed
The course registration includes all textbooks and labs.
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Individuals who want to expand their knowledge and skills for employment-readiness or those who want to successfully prepare for the relevant industry certification exam(s).
Specific Industry or Business Support Needs
Cybersecurity Analyst, Information Security Analyst, Network Security Analyst
Wake County Need for Industry Positions
There is a critical need and growing demand for cybersecurity skills and practitioners.
Industry or Job Titles Related to Training Outcomes for Employment
Cybersecurity Analyst
Information Security Analyst
Network Security Analyst
No active courses available at this time.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
CompTIA Data+ (DA0-001)
Course Objectives
Implement data governance and quality practices to maintain data accuracy and consistency.
Prepare and clean datasets for analysis by handling missing or inconsistent data.
Apply statistical techniques to analyze data and identify patterns and trends.
Develop effective data visualizations using tools and techniques to communicate insights clearly.
Interpret data findings and translate them into actionable business recommendations.
Outline of Instruction
Introduction to Data Analytics
Today's Data Analyst
Understanding Data
Databases and Data Acquisition
Data Quality
Data Analysis and Statistics
Data Analytics Tools
Data Visualization with Reports and Dashboards
Data Governance
Certification Review and Exam Preparation
Contact Hours
36
CEUs
1
Industry Standard, State or National Certification
Certification
CompTIA
Website
https://partners.comptia.org/docs/default-source/resources/comptia-data…-(2-0)
Certification Learning Outcomes/Requirements
Data Concepts and Environments
Data Mining
Data Analysis
Visualization
Data Governance, Quality, & Controls
CE or CU Articulation
No
Prerequisites
Prior to course enrollment, students should have a basic understanding of data analysis concepts, including working with spreadsheets and interpreting data. Familiarity with fundamental IT concepts such as data storage, operating systems, and basic networking principles is helpful but not required.
Learning Supplies Needed
None
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance
Actively participate in class, including discussions and independent and group activities.,Complete assigned labs and projects.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Adults seeking to obtain entry-level data roles, enhance their technical skills to improve employability, and/or those interested in obtaining the relevant exam credential.
Specific Industry or Business Support Needs
Data Analyst, Business Analyst, Operations Analyst, Reporting Analyst, Data Architect
Wake County Need for Industry Positions
Data analysis and business analysis skills are highly sought after in Wake County, with a growing demand reflected in job postings. The growing trend for data-related skills across industries suggests an emerging need for foundational data certifications like CompTIA Data+.
Industry or Job Titles Related to Training Outcomes for Employment
Data Analyst
Business Analyst
Operations Analyst
Reporting Analyst
Data Architect
No active courses available at this time.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
Data Analysis and Visualization with Microsoft Excel
Through hands-on learning, you'll gain proficiency in organizing, cleaning, and manipulating data, as well as creating insightful reports and visualizations. By the end of the course, you'll be ready to manage real-world data challenges and drive informed decision-making.
Course Objectives
Identify key Excel tools for data analysis, including Pivot Tables and charts.
.
Apply advanced Excel tools to organize and analyze large sets of data.
Analyze data trends and patterns by creating reports and visualizations that help with decision-making.
Check the accuracy of data by using data cleaning techniques to ensure reliable results.
Create clear and professional dashboards to present data in an easy-to-understand way.
Combine data from different sources to create reports that provide useful insights for business strategies
Outline of Instruction
Preparing the Data for an Excel Pivot Table
Summarizing and Presenting Data with a Pivot Table
Using Calculations in Pivot Tables
Sorting and Filtering the Pivot Table
Making the Pivot Table More Visual with Charts
Summarizing Data by Date and Time
Creating a Pivot Table from Multiple Spreadsheets
Improving a Pivot Table with Power Pivot
Pulling It All Together: Creating a Dashboard from Pivot Tables
Contact Hours
39
CEUs
1
Industry Standard, State or National Certification
Certification
None
Website
None
Certification Learning Outcomes/Requirements
CE or CU Articulation
No
Prerequisites
Prior to enrolling in this course, students should have basic proficiency in Microsoft Excel, including knowledge of creating and formatting spreadsheets, using basic functions such as SUM and AVERAGE, and organizing data. Familiarity with data management concepts and general computer skills is also required.
Learning Supplies Needed
None
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance
Actively participate in class, including discussions and independent and group activities.,Complete assigned labs and projects.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Individuals seeking to obtain entry-level data roles or those who want to enhance skills to improve employability.
Specific Industry or Business Support Needs
Data Analysts, Business Analysts, Financial Analysts, Accountants, Project Managers, General Managers, Operations Managers
Wake County Need for Industry Positions
Data analysis and business analysis skills are highly sought after in Wake County, with a high demand reflected in job postings.
Industry or Job Titles Related to Training Outcomes for Employment
Data Analysts
Business Analysts
Financial Analysts
Accountants
Project Managers
General Managers
Operations Managers
No active courses available at this time.
To be notified when this course becomes available, please use
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Microsoft Power BI for Data Analysis
Course Objectives
Recall key Power BI concepts, tools, and features used in data analysis and visualization.
Explain the purpose and benefits of using Power BI for creating reports, dashboards, and analyzing data.
Use Power BI to import, transform, and visualize data, creating interactive reports and dashboards.
Assess data trends and patterns through Power BI's analytical tools to draw meaningful business insights.
Critique and improve Power BI reports and dashboards for clarity, functionality, and business value.
Design and develop Power BI reports and dashboards tailored to specific business needs and data analysis goals.
Outline of Instruction
Introducing Power BI
From Data to Insight
Let's Take a Flyover!
Building Your First Report
Preparing Data
Modeling Data
Relationships and Filtering
Enhancing Your Report
Refreshing, Sharing, and Collaborating
Introducing DAX
Contact Hours
39
CEUs
1
Industry Standard, State or National Certification
Certification
None
Website
None
Certification Learning Outcomes/Requirements
CE or CU Articulation
No
Prerequisites
Prior to course enrollment, students should have basic computer skills, familiarity with Excel or similar data analysis tools, and a foundational understanding of data concepts. No prior experience with Power BI is required.
Learning Supplies Needed
None
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance
Actively participate in class, including discussions and independent and group activities.,Complete assigned labs and projects.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Individuals seeking to obtain entry-level roles or those who want to enhance skills to improve employability.
Specific Industry or Business Support Needs
Data Engineers, Data Analysts, Business Intelligence Analysts, Power BI Developers, Enterprise Data Analysts, Data Coordinators, Data Managers, Reporting Analysts
Wake County Need for Industry Positions
Wake County has a high demand for this skill, with numerous job postings seeking professionals in data analysis, business intelligence, and data visualization using Power BI.
Industry or Job Titles Related to Training Outcomes for Employment
Data Engineers
Data Analysts
Business Intelligence Analysts
Power BI Developers
Enterprise Data Analysts
Data Coordinators
Data Managers
Reporting Analysts
No active courses available at this time.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
Information Technology Essentials for Professionals
Course Objectives
Recall key concepts of digital technologies and online safety.
Apply basic skills to effectively use computers and mobile devices for accessing online services and tools.
Create customized channels and tabs within Microsoft Teams to suit specific team needs and workflows.
Create digital documents and use collaborative tools for communication and teamwork.
Review best practices for using Microsoft Teams to improve virtual collaboration, communication, and overall team performance.
Analyze and evaluate strategies to protect personal data, identify online threats, and ensure digital safety.
Evaluate the importance of digital literacy for success in the modern digital economy.
Outline of Instruction
Digital Awareness
• Module 1: There's a whole new world out there!
• Module 2: You'll Need Some Basic Tools
• Module 3: This is how you get around and find what you're looking for
• Module 4: It just keeps getting better
• Module 5: Even Though It's Digital, It Is Real, With Real Consequences; Be Careful Out There!
• Module 6: Learn About Anything and Everything
• Digital Awareness: Final Assessment
Using Computer and Mobile Devices
• Module 1: What's Going on Behind that Screen?
• Module 2: What Language Do Digital Devices Speak?
• Module 3: How Do Digital Devices Communicate With Each Other?
• Module 4: Amazing Things Can Happen
• Module 5: Course Summary
• Using Computer and Mobile Devices: Course Final Exam
Create Digital Content, Communicate and Collaborate Online
• Module 1: You Can Be More Productive
• Module 2: Global Interaction
• Module 3: Remote Collaboration
• Module 4: Course Summary
• Create Digital Content, Communicate and Collaborate Online: Final Assessment
Digital Safety and Security Awareness
• Module 1: There Are Bad Actors - Keep An Eye Out!
• Module 2: Protect What Is Important To You
• Module 3: Always Verify Before You Share
• Module 4: It Can Impact Your Mental and Physical Health As Well
• Module 5: Course Summary
• Digital Safety and Security Awareness: Final Assessment
Contact Hours
24
CEUs
1
Industry Standard, State or National Certification
Certification
None
Website
None
Certification Learning Outcomes/Requirements
CE or CU Articulation
No
Prerequisites
None.
Learning Supplies Needed
None
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Individuals who are new to digital technology or looking to improve their digital skills, including those who wish to build confidence in using technology for personal, educational, or professional purposes.
Specific Industry or Business Support Needs
Office Assistant, Administrative Support
Wake County Need for Industry Positions
Wake County has a growing need for information technology skills, reflective of the expanding job market in various job roles, which is essential for job performance.
Industry or Job Titles Related to Training Outcomes for Employment
Office Assistant
Administrative Support
No active courses available at this time.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
Canva Design Essentials
Course Objectives
Identify key features of Canva for creating professional designs.
Apply design principles to develop effective marketing materials.
Design social media graphics using Canva tools.
Create marketing collateral that follows brand guidelines.
Outline of Instruction
Introducing Canva and Its Interface
Creating Your Brand and Shaping It in Canva
Personalizing Your Social Media Presence
Crafting Engaging Social Content
Creating Impactful Presentations
Crafting Captivating Videos
Mastering Eye-Catching, Stop-Scrolling Ads
Developing Effective Marketing Documents
Ensuring Accessibility and Inclusivity in Your Designs
Designing Print-Ready Materials
Unlocking the Power of Magic Studio
Contact Hours
36
CEUs
1
Industry Standard, State or National Certification
Certification
None
Website
None
Certification Learning Outcomes/Requirements
CE or CU Articulation
No
Prerequisites
Prior to course enrollment, students should have basic computer skills.
Learning Supplies Needed
None
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance
Actively participate in class, including discussions and independent and group activities.,Complete assigned labs and projects.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Individuals seeking to learn how to create professional visual content for marketing, social media, and digital platforms will benefit from this course. It is ideal for beginners, small business owners, marketers, and anyone looking to enhance their design skills using Canva.
Specific Industry or Business Support Needs
Social Media Managers, Marketing Managers, Communications Specialists, Content Creators, Digital Communications Assistants, Public Relations Managers, Market Research Analysts, Advertising Sales Agents, Graphic Designers.
Wake County Need for Industry Positions
Wake County has a strong demand for Canva skills, driven by the need for marketing, social media, and content creation professionals. Industries like advertising and education,are actively seeking individuals who can quickly create professional visuals, making this course essential for those looking to meet the growing demand.
Industry or Job Titles Related to Training Outcomes for Employment
Social Media Managers
Marketing Managers
Communications Specialists
Content Creators
Digital Communications Assistants
Public Relations Managers
Market Research Analysts
Advertising Sales Agents
Graphic Designers.
No active courses available at this time.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
Microsoft Teams Essentials
Course Objectives
Describe the core functionalities and features of Microsoft Teams, including setting up teams, channels, and managing files.
Demonstrate how to use Microsoft Teams tools to organize and manage meetings, share content, and collaborate with team members effectively.
Examine how to integrate Microsoft Teams with other Microsoft 365 tools to streamline workflows and enhance team productivity.
Evaluate the effectiveness of Microsoft Teams in various communication scenarios and identify opportunities for improvement.
Outline of Instruction
Introduction to Microsoft Teams
Getting Started with Teams
Setting Up a Team
Working with Channels
Converse in a Channel
Extending Teams with Apps and Services
Working with Files in Teams
Chat with Team Members
Organizing Meetings
Attending Meetings
Getting Things Done in Meetings
Making Calls
Customizing Teams
Administering Teams
Contact Hours
45
CEUs
1
Industry Standard, State or National Certification
Certification
None
Website
None
Certification Learning Outcomes/Requirements
CE or CU Articulation
No
Prerequisites
Prior to course enrollment, students should have basic computer skills.
Learning Supplies Needed
None
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Individuals who want to enhance their collaboration and communication skills using Microsoft Teams
Specific Industry or Business Support Needs
Project Management Specialists, Computer User Support Specialists, Software Developers, Administrative Assistants, and Network Administrators
Wake County Need for Industry Positions
According to Lightcast, Wake County shows strong demand for roles requiring Microsoft Teams proficiency, reflecting the increasing need for digital collaboration across industries.
Industry or Job Titles Related to Training Outcomes for Employment
Project Management Specialists
Computer User Support Specialists
Software Developers
Administrative Assistants
and Network Administrators
No active courses available at this time.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
Cisco CCNA 1 Networking & Routing Foundations
By the end of this course, learners will have a foundation in networking principles and will be prepared to continue with the second part of the series, advancing their skills and preparing for the CCNA certification exam.
Course Objectives
Explain the fundamental principles of TCP/IP networking, Ethernet LANs, and IP routing.
Set up and manage basic Ethernet LANs using Cisco routers and switches.
Deploy VLANs, STP, and EtherChannel for efficient network management.
Apply IPv4 addressing and subnetting to real-world networking scenarios.
Operate Cisco routers and configure static and dynamic IP routing.
Diagnose and resolve networking issues, including routing and IP addressing problems.
Design and implement IPv6 networks for modern networking environments.
Outline of Instruction
Part I: Introduction to Networking
• Chapter 1: Introduction to TCP/IP Networking
• Chapter 2: Fundamentals of Ethernet LANs
• Chapter 3: Fundamentals of WANs and IP Routing
Part II: Implementing Ethernet LANs
• Chapter 4: Using the Command-Line Interface
• Chapter 5: Analyzing Ethernet LAN Switching
• Chapter 6: Configuring Basic Switch Management
• Chapter 7: Configuring and Verifying Switch Interfaces
Part III: Implementing VLANs and STP
• Chapter 8: Implementing Ethernet Virtual LANs
• Chapter 9: Spanning Tree Protocol Concepts
• Chapter 10: RSTP and EtherChannel Configuration
Part IV: IPv4 Addressing
• Chapter 11: Perspectives on IPv4 Subnetting
• Chapter 12: Analyzing Classful IPv4 Networks
• Chapter 13: Analyzing Subnet Masks
• Chapter 14: Analyzing Existing Subnets
• Chapter 15: Subnet Design
Part V: IPv4 Routing
• Chapter 16: Operating Cisco Routers
• Chapter 17: Configuring IPv4 Addresses and Static Routes
• Chapter 18: IP Routing in the LAN
• Chapter 19: IP Addressing on Hosts
• Chapter 20: Troubleshooting IPv4 Routing
Part VI: OSPF
• Chapter 21: Understanding OSPF Concepts
• Chapter 22: Implementing Basic OSPF Features
• Chapter 23: Implementing Optional OSPF Features
• Chapter 24: OSPF Neighbors and Route Selection
Part VII: IP Version 6
• Chapter 25: Fundamentals of IP Version 6
• Chapter 26: IPv6 Addressing and Subnetting
• Chapter 27: Implementing IPv6 Addressing on Routers
• Chapter 28: Implementing IPv6 Addressing on Hosts
• Chapter 29: Implementing IPv6 Routing
Part VIII: Exam Updates
• Chapter 30: CCNA 200-301 Official Cert Guide, Volume 1, Second Edition Exam Updates
Contact Hours
96
CEUs
1
Industry Standard, State or National Certification
Certification
Cisco
Website
https://www.cisco.com/c/dam/en_us/training-events/le31/le46/cln/marketi…
Certification Learning Outcomes/Requirements
Network Fundamentals
Network Access
IP Connectivity
IP Services
Security Fundamentals
Automation and Programmability
CE or CU Articulation
No
Prerequisites
Prior to course enrollment, students should have basic computer literacy, a foundational understanding of operating systems, and a familiarity with networking concepts.
Learning Supplies Needed
None
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Individuals who want to expand their knowledge and skills or those who want to successfully prepare for the CCNA 200-301 certification exam.
Specific Industry or Business Support Needs
Network Administrator, Network Support Technician, Help Desk Technician, Network Engineer, Network Architect
Wake County Need for Industry Positions
N/A
Industry or Job Titles Related to Training Outcomes for Employment
Network Administrator
Network Support Technician
Help Desk Technician
Network Engineer
Network Architect
Related Courses
NET-3100M2
CET-3100F2
Course Contact Information
Kobie Joyner
919-335-1271
[email protected]
| Details | Section | Date(s) | Location | Price | Seats | |
|---|---|---|---|---|---|---|
| 320914 | 02/11/26 - 05/13/26 | MS Teams Virtual Learning Platform | 198.00 | 16 | Register |
If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.
Cisco CCNA 2 Advanced Networking, Security & Automation
Course Objectives
Examine the fundamentals of wireless networking and apply knowledge to implement wireless LANs.
Configure and apply basic and advanced IP access control lists (ACLs).
Secure network devices and implement security services such as DHCP snooping and ARP inspection.
Configure and troubleshoot IP services, including NAT, QoS, and SNMP.
Implement and manage network architectures for LAN, WAN, and cloud environments.
Explore network automation tools and concepts, including Cisco SD-Access, REST, JSON, Ansible, and Terraform.
Prepare for the CCNA 200-301 certification exam.
Outline of Instruction
Introduction
Part I: Wireless LANs
• Chapter 1: Fundamentals of Wireless Networks
• Chapter 2: Analyzing Cisco Wireless Architectures
• Chapter 3: Securing Wireless Networks
• Chapter 4: Building a Wireless LAN
Part II: IP Access Control Lists
• Chapter 5: Introduction to TCP/IP Transport and Applications
• Chapter 6: Basic IPv4 Access Control Lists
• Chapter 7: Named and Extended IP ACLs
• Chapter 8: Applied IP ACLs
Part III: Security Services
• Chapter 9: Security Architectures
• Chapter 10: Securing Network Devices
• Chapter 11: Implementing Switch Port Security
• Chapter 12: DHCP Snooping and ARP Inspection
Part IV: IP Services
• Chapter 13: Device Management Protocols
• Chapter 14: Network Address Translation
• Chapter 15: Quality of Service (QoS)
• Chapter 16: First Hop Redundancy Protocols
• Chapter 17: SNMP, FTP, and TFTP
Part V: Network Architecture
• Chapter 18: LAN Architecture
• Chapter 19: WAN Architecture
• Chapter 20: Cloud Architecture
Part VI: Network Automation
• Chapter 21: Introduction to Controller-Based Networking
• Chapter 22: Cisco Software-Defined Access (Cisco SD-Access)
• Chapter 23: Understanding REST and JSON
• Chapter 24: Understanding Ansible and Terraform
Part VII: Exam Updates and Final Review
• Chapter 25: CCNA 200-301 Official Cert Guide, Volume 2, Second Edition, Exam Updates
• Chapter 26: Certification Exam Preparation
Contact Hours
96
CEUs
1
Industry Standard, State or National Certification
Certification
Cisco
Website
https://www.cisco.com/c/dam/en_us/training-events/le31/le46/cln/marketi…
Certification Learning Outcomes/Requirements
Network Fundamentals
Network Access
IP Connectivity
IP Services
Security Fundamentals
Automation and Programmability
CE or CU Articulation
No
Prerequisites
Prior to course enrollment, students should have completed Cisco CCNA 1 Networking & Routing Foundations or have equivalent networking knowledge, including TCP/IP, Ethernet LANs, and routing.
Learning Supplies Needed
None
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Individuals who want to expand their knowledge and skills or those who want to successfully prepare for the CCNA 200-301 certification exam.
Specific Industry or Business Support Needs
Network Administrator, Network Support Technician, Help Desk Technician, Network Engineer, Network Architect
Wake County Need for Industry Positions
N/A
Industry or Job Titles Related to Training Outcomes for Employment
Network Architect
Network Engineer
Help Desk Technician
Network Support Technician
Network Administrator
Related Courses
CET-3100F2
NET-3100M2
Course Contact Information
Kobie Joyner
919-335-1271
[email protected]
No active courses available at this time.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
CompTIA Network+ N10-009
Course Objectives
Recall the OSI model and its layers to explain network communication.
Demonstrate the installation, configuration, and troubleshooting of network devices, ensuring proper functionality.
Solve problems related to IP addressing, subnetting, and routing, preparing for real-world network challenges.
Configure wireless networking devices and ensure secure, reliable remote network access.
Utilize network software tools and commands to effectively monitor and troubleshoot networks.
Design high availability and disaster recovery strategies, optimizing network performance in case of failure.
Prepare for the CompTIA Network+ exam by reviewing key topics, practicing with sample questions, and mastering troubleshooting and security techniques.
Outline of Instruction
Introduction
Introduction to Networks
The Open Systems Interconnection (OSI) Reference Model
Networking Connectors and Wiring Standards
The Current Ethernet Specifications
Networking Devices
Introduction to the Internet Protocol
IP Addressing
IP Subnetting, Troubleshooting IP, and Introduction to NAT
Introduction to IP Routing
Routing Protocols
Switching and Virtual LANs
Wireless Networking
Remote Network Access
Using Statistics and Sensors to Ensure Network Availability
Organizational Documents and Policies
High Availability and Disaster Recovery
Data Center Architecture and Cloud Concepts
Network Troubleshooting Methodology
Network Software Tools and Commands
Network Security Concepts
Common Types of Attacks
Contact Hours
60
CEUs
1
Industry Standard, State or National Certification
Certification
CompTIA
Website
https://partners.comptia.org/docs/default-source/resources/comptia-netw…-(4-0)
Certification Learning Outcomes/Requirements
Establish network connectivity by deploying wired and wireless devices.
Explain the purpose of documentation and maintain network documentation.
Configure common network services.
Explain basic data-center, cloud, and virtual-networking concepts.
Monitor network activity and troubleshoot performance and availability issues.
Implement network security hardening techniques.
Manage, configure, and troubleshoot network infrastructure.
CE or CU Articulation
No
Prerequisites
Prior to course enrollment, students must have basic knowledge of computer hardware and operating systems.
Learning Supplies Needed
None
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Individuals who want to expand their knowledge and skills or those who want to successfully prepare for the certification exam.
Specific Industry or Business Support Needs
Computer User Support Specialists, Information Security Analysts, Information Security Engineers, IT Support Specialists, Network and Computer Systems Administrators
Wake County Need for Industry Positions
According to Lightcast data, Wake County has a significant demand for skilled professionals in the IT sector, with a focus on roles requiring expertise in network management, security, and technical support.
Industry or Job Titles Related to Training Outcomes for Employment
Computer User Support Specialists
Information Security Analysts
Information Security Engineers
IT Support Specialists
Network and Computer Systems Administrators
Related Courses
NET-3100M2
CET-3100F2
Course Contact Information
Kobie Joyner
919-335-1271
[email protected]
| Details | Section | Date(s) | Location | Price | Seats | |
|---|---|---|---|---|---|---|
| 326022 | 03/12/26 - 05/21/26 | MS Teams Virtual Learning Platform | 203.00 | 24 | Register |
If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.
Ethical Hacking Fundamentals
Course Objectives
Demonstrate proficiency in planning and scoping penetration testing assessments.
Perform information gathering and vulnerability scanning using industry tools.
Exploit wired and wireless networks to identify security vulnerabilities.
Assess and exploit application-based vulnerabilities to improve security.
Compile detailed penetration testing reports with findings and mitigation strategies.
Outline of Instruction
Course Introduction
Introduction to Ethical Hacking and Penetration Testing
Planning and Scoping a Penetration Testing Assessment
Information Gathering and Vulnerability Scanning
Social Engineering Attacks
Exploiting Wired and Wireless Networks
Exploiting Application-Based Vulnerabilities
Cloud, Mobile, and IoT Security
Performing Post-Exploitation Techniques
Reporting and Communication
Tools and Code Analysis
Final Capstone Activity
Final Exam
Contact Hours
70
CEUs
1
Industry Standard, State or National Certification
Certification
None
Website
None
Certification Learning Outcomes/Requirements
CE or CU Articulation
No
Prerequisites
Prior to course enrollment, students should have completed the Junior Cybersecurity Analyst Career Path or possess equivalent entry-level cybersecurity knowledge, along with basic programming knowledge.
Learning Supplies Needed
None
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance
Actively participate in class, including discussions and independent and group activities.,Complete assigned labs and projects.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Individuals who want to expand their knowledge and skills to evidence relevant competencies.
Specific Industry or Business Support Needs
Cybersecurity Analysts, Penetration Testers, Information Security Engineers
Wake County Need for Industry Positions
According to Lightcast, there is a growing demand for professionals with expertise in penetration testing, cybersecurity, and ethical hacking to proactively identify and mitigate cyber threats across various sectors.
Industry or Job Titles Related to Training Outcomes for Employment
Information Security Engineers
Penetration Testers
Cybersecurity Analysts
No active courses available at this time.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
JavaScript Programming
Course Objectives
Identify and describe the fundamental concepts of JavaScript programming, including variables, data types, and operators.
Apply error handling techniques to write and debug JavaScript programs.
Demonstrate problem-solving skills by using conditional statements, loops, and recursion in JavaScript.
Implement user interaction techniques such as input validation and event handling.
Analyze prototypes, inheritance, and object manipulation to design more dynamic and modular applications.
Manipulate complex data structures, including objects, arrays, and built-in JavaScript objects.
Evaluate and implement asynchronous programming techniques, including handling asynchronous events and promises.
Prepare for the JSE - Certified Entry-Level JavaScript Programmer Certification and JSA - Certified Associate JavaScript Programmer Certification by demonstrating advanced proficiency in JavaScript programming.
Outline of Instruction
JSE: Module 1: Introduction to JavaScript and Computer Programming
JSE: Module 2: Variables, Data Types, Type Casting, and Comments
JSE: Module 3: Operators and User Interaction
JSE: Module 4: Control Flow - Conditional Execution and Loops
JSE: Module 5: Functions
JSE: Module 6: Errors, exceptions, debugging, and troubleshooting
JSE: Final Test
JSE - Certified Entry-Level JavaScript Programmer Exam
JSE2: Module 1: Classless Objects
JSE2: Module 2: Classes and Class-Based Approach
JSE2: Module 3: Built-In Objects
JSE2: Module 4: Advanced Function Usage
JSE2: Final Test
JSA - Certified Associate JavaScript Programmer Certification Exam
Contact Hours
96
CEUs
1
Industry Standard, State or National Certification
Certification
JS Institute
Website
Certification Learning Outcomes/Requirements
JSE - Certified Entry-Level JavaScript Programmer Certification
• Basics of JavaScript and Computer Programming
• Variables, Data Types, and Type Casting
• Operators and User Interaction
• Control Flow - Conditional Execution and Loops
• Functions
• Errors, exceptions, debugging, and troubleshooting
JSA - Certified Associate JavaScript Programmer
• Object-Oriented Programming - Objects
• Object-Oriented Programming - Classes
• Object-Oriented Programming - Built-in Objects
• Advanced Functions
CE or CU Articulation
No
Prerequisites
Prior to course enrollment, students should have basic computer literacy, including familiarity with using a web browser, word processing, and navigating the internet. No prior programming experience is required.
Learning Supplies Needed
None
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Individuals who want to develop their front-end knowledge and skills.
Specific Industry or Business Support Needs
Software Engineers, Software Developers, Web Developers, Web and Digital Interface Designers, Computer Systems Engineers/Architects, and Business Intelligence Analysts
Wake County Need for Industry Positions
According to Lightcast data for Wake County, there is a significant demand for skilled professionals in JavaScript programming, with a high volume of job postings and intense competition among employers.
Industry or Job Titles Related to Training Outcomes for Employment
and Business Intelligence Analysts
Computer Systems Engineers/Architects
Web and Digital Interface Designers
Web Developers
Software Developers
Software Engineers
No active courses available at this time.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
AWS Certified Solutions Architect
Course Objectives
Identify the AWS Cloud and Global Infrastructure
Design Scalable and Highly Available Systems
Select the Appropriate AWS Services
Apply Security and Compliance Measures
Evaluate AWS Solutions for Cost Efficiency
Outline of Instruction
Understanding Cloud Fundamentals
Virtual Private Cloud (VPC)
Identity and Access Management (IAM)
Compute (EC2)
Storage (S3 and EBS)
DNS and Load Balancing
Data and Analytics
Migrations and Data Transfer
Serverless and Application Integration
Security
Management and Governance
Design Secure Architectures
Design Resilient Architectures
Design High-Performing Architectures
Design Cost-Optimized Architectures
Accessing the Online Practice Resources
Certification Review and Exam Preparation
Contact Hours
96
CEUs
1
Industry Standard, State or National Certification
Certification
AWS
Website
https://aws.amazon.com/certification/certified-solutions-architect-asso…
Certification Learning Outcomes/Requirements
Design solutions that incorporate AWS services to meet current business requirements and future projected needs
Design architectures that are secure, resilient, high-performing, and cost-optimized
Review existing solutions and determine improvements
CE or CU Articulation
No
Prerequisites
Prior to enrollment, students should have a basic understanding of IT fundamentals, networking, operating systems (Windows/Linux), cloud computing, and security concepts.
Learning Supplies Needed
None
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance
Actively participate in class, including discussions and independent and group activities.,Complete assigned labs and projects.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Individuals who want to expand their knowledge and skills to evidence relevant competencies or those who want to successfully prepare for the relevant industry certification exam(s).
Specific Industry or Business Support Needs
Cloud Solution Architect, Cloud Analyst, Solutions Architect
Wake County Need for Industry Positions
Based on the Lightcast data, there is a significant demand for professionals with expertise in cloud solutions. Employers are actively seeking candidates with skills in AWS technologies, reflecting the growing need for cloud professionals in the region.
Industry or Job Titles Related to Training Outcomes for Employment
Solutions Architect
Cloud Solutions Architect
Cloud Analyst
No active courses available at this time.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
Certified Information Systems Auditor (CISA)
Course Objectives
Recall and identify key concepts related to IT auditing, cybersecurity, risk management, and internal controls.
Describe the fundamental principles of information systems auditing and risk management, including how to assess internal controls and evaluate cybersecurity practices.
Implement auditing techniques and risk management strategies in real-world scenarios, demonstrating the ability to evaluate and audit information systems for compliance.
Examine the effectiveness of internal controls and cybersecurity practices within an organization and identify potential risks or vulnerabilities.
Assess and determine the appropriate auditing and risk management solutions for various organizational needs, ensuring compliance with industry standards and regulations.
Outline of Instruction
Introduction and Assessment Test
IT Governance and Management
The Audit Process
IT Life Cycle Management
IT Service Management
IT Infrastructure
Business Continuity and Disaster Recovery
Information Security Management
Identity and Access Management
Conducting a Professional Audit
Popular Methodologies, Frameworks, and Guidance
Certification Exam Preparation
Contact Hours
96
CEUs
1
Industry Standard, State or National Certification
Certification
ISACA
Website
https://www.isaca.org/credentialing/cisa
Certification Learning Outcomes/Requirements
Governance
IT Risk Assessment
Risk Response and Reporting
Information Technology and Security
CE or CU Articulation
No
Prerequisites
Prior to course enrollment, students should have a basic understanding of Information Technology (IT), including computer systems, networking, and cybersecurity principles. A background in auditing, risk management, or business operations is helpful but not required.
Learning Supplies Needed
None
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Individuals who want to expand their knowledge and skills to evidence relevant competencies or those who want to successfully prepare for the relevant industry certification exam(s).
Specific Industry or Business Support Needs
Internal Auditors, Cyber Threat Analysts, Cybersecurity Engineers, Continuous Improvement Engineers
Wake County Need for Industry Positions
According to Lightcast, there is a need particularly in banking, cybersecurity, technology services, and government sectors due to the ongoing demand for skilled professionals in these areas.
Industry or Job Titles Related to Training Outcomes for Employment
Continuous Improvement Engineers
Cybersecurity Engineers
Cyber Threat Analysts
Internal Auditors
No active courses available at this time.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
AWS Certified Cloud Practitioner
Course Objectives
Recall core cloud computing concepts and AWS terminology.
Describe the AWS global infrastructure, including regions, availability zones, and edge locations.
Demonstrate the process of setting up and managing an AWS account, including billing and cost management.
Examine AWS core services such as compute, storage, networking, and database services.
Assess security practices in AWS, including Identity and Access Management (IAM) and data encryption.
Outline of Instruction
Introduction to AWS
The Cloud
Understanding Your AWS Account
Getting Support on AWS
Understanding the AWS Environment
Securing Your AWS Resources
Working with Your AWS Resources
The Core Compute Services
The Core Storage Services
The Core Database Services
The Core Networking Services
Automating Your AWS Workloads
Common Use-Case Scenarios
Certification Review and Exam Preparation
Contact Hours
36
CEUs
1
Industry Standard, State or National Certification
Certification
AWS
Website
https://aws.amazon.com/certification/certified-cloud-practitioner
Certification Learning Outcomes/Requirements
Explain the value of the AWS Cloud.
Understand and explain the AWS shared responsibility model.
Understand security best practices.
Understand AWS Cloud costs, economics, and billing practices.
Describe and position the core AWS services, including compute, network, database, and storage services.
Identify AWS services for common use cases.
CE or CU Articulation
No
Prerequisites
Prior to course enrollment, students should have basic IT knowledge, such as understanding computer systems and networking.
Learning Supplies Needed
None
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance
Actively participate in class, including discussions and independent and group activities.,Complete assigned labs and projects.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Individuals who want to expand their knowledge and skills to evidence relevant competencies or those who want to successfully prepare for the relevant industry certification exam(s).
Specific Industry or Business Support Needs
Cyber Engineers, SOC Analysts, Cloud Network Engineers, Information Security Analysts, Cyber Operations Specialists
Wake County Need for Industry Positions
According to Lightcast, there is increasing demand for professionals with across various industries for roles in cloud computing.
Industry or Job Titles Related to Training Outcomes for Employment
Cyber Engineers
SOC Analysts
Cloud Network Engineers
Information Security Analysts
Cyber Operations Specialist
No active courses available at this time.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
HTML CSS JavaScript Front-End Essentials
Course Objectives
Create responsive web pages using HTML and CSS to design and structure content for various devices.
Apply best practices in web design to ensure accessibility and usability in all web projects.
Demonstrate proficiency in styling web elements using CSS for layout, typography, and visual design.
Build interactive elements on web pages by integrating JavaScript for enhanced user experience.
Evaluate the effectiveness of web design choices, ensuring they meet industry standards for performance and accessibility.
Construct a complete, functional website that incorporates foundational web technologies including HTML, CSS, and JavaScript.
Create interactive web applications by applying HTML, CSS, and JavaScript to develop dynamic features and improve their problem-solving and coding skills.
Outline of Instruction
Getting Started
Introduction to HTML
Getting Started with HTML
Cascading Style Sheets
Special Effects
Multimedia
HTML Forms
Introduction to JavaScript
Content Management Systems
Create Interactive Projects:
• The Basics
• Dice Game
• Bouncing Ball
• Cannonball and Slingshot
• The Memory Game
• Quiz
• Mazes
• Rock, Paper, Scissors
• Guess a Word
• Blackjack
Contact Hours
115
CEUs
1
Industry Standard, State or National Certification
Certification
Certiport
Website
• IT Specialist HTML and CSS - https://certiport.pearsonvue.com/fc/ITS/htmlcss
• IT Specialist JavaScript - https://certiport.pearsonvue.com/fc/ITS/javascript
Certification Learning Outcomes/Requirements
IT Specialist HTML and CSS:
• HTML Fundamentals
• CSS Fundamentals
• Document Structure using HTML
• Multimedia Presentation using HTML
• Webpage Styling using CSS
• Accessibility, Readability, and Testing
IT Specialist JavaScript:
• JavaScript Operators, Methods, and Keywords
• Variables, Data Types, and Functions
• Decisions and Loops
• Document Object Model
• HTML Forms
CE or CU Articulation
No
Prerequisites
Prior to course enrollment, students should know how to use a computer and browse the internet. No coding experience is needed.
Learning Supplies Needed
None
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Individuals who want to develop their front-end knowledge and skills.
Specific Industry or Business Support Needs
Software Developers, Web Developers, Web and Digital Interface Designers, Computer User Support Specialists, Market Research Analysts, Marketing Specialists
Wake County Need for Industry Positions
According to Lightcast, Wake County has a demand for professionals skilled in creating and maintaining websites and digital interfaces, with a focus on developing responsive, user-friendly designs. The region shows a strong need for expertise in foundational web technologies, highlighting opportunities for individuals with web design and front-end development skills.
Industry or Job Titles Related to Training Outcomes for Employment
Marketing Specialists
Market Research Analysts
Computer User Support Specialists
Web and Digital Interface Designers
Web Developers
Software Developers
No active courses available at this time.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
IT Support: Cisco Certified Support Technician (CCST)
Course Objectives
Evaluate the effectiveness of help desk queue management, time management, and troubleshooting processes.
Diagnose and resolve common hardware issues, such as RAM, storage, and peripheral failures.
Troubleshoot and resolve common network connectivity problems, including IP addressing, DNS, and wireless network access.
Assist end users in troubleshooting and resolving operating system and application-related issues.
Identify common security threats such as phishing and malware and apply preventative measures.
Utilize appropriate job tools such as remote access software and troubleshooting utilities to efficiently resolve IT issues.
Outline of Instruction
Help Desk
Hardware
Networking and Network Connectivity
Windows OS
macOS
Virtualization, Cloud, and Remote Access
Security
The IT Professional
Final Preparation
Cisco Certified Support (CCST) IT Support 100-140 Official Cert Guide Exam Updates
Certification Exam Review and Preparation
Contact Hours
96
CEUs
1
Industry Standard, State or National Certification
Certification
Cisco
Website
https://learningnetwork.cisco.com/s/ccst-it-support-exam-topics
Certification Learning Outcomes/Requirements
IT Support Job Tasks and Responsibilities
Hardware Issues
Connectivity and Resource Access Issues
Operating System and Application Issues
Common Threats and Preventions
Job Tools
CE or CU Articulation
No
Prerequisites
Prior to course enrollment, students should have basic computer literacy to navigate operating systems.
Learning Supplies Needed
None
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Those who are pursuing a career in IT support or anyone who wants to prepare for the Cisco Certified Support Technician (CCST) IT Support certification.
Specific Industry or Business Support Needs
Technical Support Engineers, Systems Administrators, Field Service Technicians, Technical Support Analysts, Service Desk Analysts
Wake County Need for Industry Positions
According to Lightcast, Wake County has a strong demand for IT support professionals, with job postings showing a consistent need across multiple sectors. The region's job market reflects rapid growth in technical support roles.
Industry or Job Titles Related to Training Outcomes for Employment
Service Desk Analysts
Technical Support Analysts
Field Service Technicians
Systems Administrators
Technical Support Engineers
No active courses available at this time.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
Python Programming
Course Objectives
Identify key Python concepts such as data types, functions, and loops.
Apply Python programming techniques to solve coding challenges and develop functional scripts.
Design Python programs that incorporate object-oriented programming (OOP) principles.
Evaluate Python code to troubleshoot errors and improve program efficiency.
.
Create Python scripts using advanced features like modules, packages, and exception handling.
Prepare for the PCEP and PCAP certifications by completing practice exercises and assessments
Outline of Instruction
PE1: Module 1. Introduction to Python and Computer Programming
PE1: Module 2. Python Data Types, Variables, Operators, and Basic I/O Operations
PE1: Module 3. Boolean Values, Conditional Execution, Loops, Lists and List Processing, Logical and Bitwise Operations
PE1: Module 4. Functions, Tuples, Dictionaries, Exceptions, and Data Processing
Python Essentials 1 (PE1) Course Final Exam
PCEP - Certified Entry-Level Python Programmer Certification Exam
PE2: Module 1. Modules, Packages, and PIP
PE2: Module 2. Strings, String and List Methods, Exceptions
PE2: Module 3. Object-Oriented Programming
PE2: Module 4. Miscellaneous
Python Essentials 2 (PE2) Course Final Exam
PCAP - Certified Associate in Python Programming Certification Exam
Contact Hours
96
CEUs
1
Industry Standard, State or National Certification
Certification
PCEP - Certified Entry-Level Python Programmer & PCAP - Certified Associate Python Programmer
Website
Certification Learning Outcomes/Requirements
PCEP - Certified Entry-Level Python Programmer certification &
• Section 1: Computer Programming and Python Fundamentals
• Section 2: Control Flow - Conditional Blocks and Loops
• Section 3: Data Collections - Tuples, Dictionaries, Lists, and Strings
• Section 4: Functions and Exceptions
PCAP - Certified Associate Python Programmer
• Section 1: Modules and Packages
• Section 2: Exceptions
• Section 3: Strings
• Section 4: Object-Oriented Programming
• Section 5: Miscellaneous
CE or CU Articulation
No
Prerequisites
Prior to course enrollment, students should have basic computer literacy, including familiarity with using a computer, navigating the internet, and managing files. No prior programming experience is required for this course.
Learning Supplies Needed
None
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Individuals who want to develop their front-end knowledge and skills.
Specific Industry or Business Support Needs
Data Scientists, Software Engineers, Data Engineers, Principal Software Engineers, DevOps Engineers, GIS Analysts, Solutions Architects, Software Developers, Machine Learning Engineers, Site Reliability Engineers
Wake County Need for Industry Positions
According to Lightcast, Wake County has a strong demand for positions requiring advanced technical skills, particularly in programming and data analysis. This reflects a growing need for highly skilled professionals to support the area's expanding workforce.
Industry or Job Titles Related to Training Outcomes for Employment
Site Reliability Engineers
Machine Learning Engineers
Software Developers
Solutions Architects
GIS Analysts
DevOps Engineers
Principal Software Engineers
Data Engineers
Software Engineers
Data Scientists
No active courses available at this time.
To be notified when this course becomes available, please use
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Adobe Photoshop
Course Objectives
Navigate the Photoshop interface and utilize key tools effectively.
Apply image editing and enhancement techniques using layers, masks, filters, and adjustment tools.
Create original graphics and composites suitable for digital media and print.
Export and optimize images in appropriate formats for professional use.
Outline of Instruction
Getting Started
Getting to Know the Work Area
Basic Photo Corrections
Working with Selections
Layer Basics
Quick Fixes
Masks and Patterns
Typographic Design
Vector Drawing Techniques
Advanced Compositing
Painting with the Mixer Brush
Editing Video
Working with Camera Raw
Preparing Files for the Web
Editing for Consistent Color
Exploring Generative AI
Contact Hours
36
CEUs
1
Industry Standard, State or National Certification
Certification
None
Website
None
Certification Learning Outcomes/Requirements
CE or CU Articulation
No
Prerequisites
Prior to course enrollment, students should have basic computer skills.
Learning Supplies Needed
None
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance
Actively participate in class, including discussions and independent and group activities.,Complete assigned labs and projects.
Accreditation/Special Approval Requirements
N/A
Intended Audience
Individuals seeking to learn how to create professional visual content for marketing, social media, and digital platforms will benefit from this course. It is ideal for beginners, small business owners, marketers, and anyone looking to enhance their skills.
Specific Industry or Business Support Needs
Social Media Managers, Marketing Managers, Communications Specialists, Content Creators, Digital Communications Assistants, Public Relations Managers, Market Research Analysts, Advertising Sales Agents, Graphic Designers.
Wake County Need for Industry Positions
Wake County has a strong demand for Canva skills, driven by the need for marketing, social media, and content creation professionals. Industries like advertising and education,are actively seeking individuals who can quickly create professional visuals, making this course essential for those looking to meet the growing demand.
Industry or Job Titles Related to Training Outcomes for Employment
Graphic Designers.
Advertising Sales Agents
Market Research Analysts
Public Relations Managers
Digital Communications Assistants
Content Creators
Communications Specialists
Marketing Managers
Social Media Managers
No active courses available at this time.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
