CompTIA Certifications
Are you looking to jump-start your career in the high-demand field of IT? Wake Tech's non-degree IT Support Technician program offers a dynamic blend of classroom instruction and hands-on experience that will provide you with the skills and knowledge needed to succeed.
It's not just about technical know-how. We understand that effective communication and problem-solving skills are crucial in this field. That's why we emphasize soft skills development through real-world scenarios and hands-on projects.
The program also focuses on the tools and abilities required of IT professionals to support both in-office and remote workers in today's hybrid workforce.
With a median annual wage of $62,486 – $30.04 per hour – the opportunities in IT are endless. Our non-degree program focuses on the objectives for three CompTIA exams, including CompTIA IT Fundamentals and the highly sought-after CompTIA A+ credential.
Certifications count toward credit into Wake Tech's IT Service and Support and Network Management degree programs.
Don't wait to take the first step toward a rewarding career in IT. Enroll in our IT Support Technician program today.
Industry-recognized credential(s): CompTIA
Complete course in: Six months or less
Financial assistance available
Don't have enough money to pay for a course? Right now, Wake Tech's Propel program offers scholarships that cover the cost of registration and fees.
NOTE: The Propel Scholarship Application is currently closed and will reopen July 1.
CompTIA Certification Courses
CompTIA PenTest+
Course Objectives
CompTIA PenTest+
• Plan and scope a penetration testing engagement
• Understand legal and compliance requirements
• Perform vulnerability scanning and penetration testing using appropriate tools and techniques, and then analyze the results
• Produce a written report containing proposed remediation techniques, effectively communicate results to the management team, and provide practical recommendations
Outline of instruction
CompTIA PenTest+
1. Introduction
2. Introduction to Ethical Hacking and Penetration Testing
3. Planning and Scoping a Penetration Testing Assignment
4. Information Gathering and Vulnerability Scanning
5. Social Engineering Attacks
6. Exploiting Wired and Wireless Networks
7. Exploiting Application-Based Vulnerabilities
8. Cloud, Mobile, and IoT
9. Performing Post-Exploitation Techniques
10. Reporting and Communication
11. Tools and Code Analysis
Contact Hours
36
CEUs
1
Industry Standard, State or National Certification
CompTIA
CE or CU Articulation
No
Prerequisites
Prior to course enrollment, students should have demonstrated knowledge and skills in alignment with the Network Technician course, and completing the CompTIA CySA+ course is strongly encouraged.
Text and Supplies Needed
None
Clinical Site/Special Facilities
None
Requirements for Successful Completion
90% attendance"Demonstrate an understanding of at least 80% of course material taught."
Accreditation/Special Approval Requirements
N/A
Intended Audience
Individuals who want to expand their knowledge and skills for employment-readiness or those who want to successfully prepare for the relevant industry certification exam(s).
Specific Industry or Business Support Needs
Penetration Tester, Vulnerability Analyst
Wake County Need for Industry Positions
According to Burning Glass Technologies, the 10-year projected occupation growth average is 32%.
Industry or Job Titles Related to training Outcomes for Employment
Penetration Tester
Vulnerability Analyst
Related Courses
SEF-3001HP
CCT-3110D2
HRD-3004BO2
SBC-3601FX1
NET-3100O2
Course Contact Information
Jennifer Simmons-Bage
919-532-5915
[email protected]
No active courses available at this time.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
CompTIA A+ 220-1201 (Core 1) Certification Exam Preparation
In this course, you will build essential skills for installing, configuring, and maintaining computer systems and mobile devices, along with troubleshooting common hardware and software issues. The curriculum aligns with the Core 1 exam objectives and covers important topics such as networking fundamentals, security practices, and effective customer support strategies.
Course Objectives
Install, configure, and maintain computer equipment, mobile devices, and software for end users.
Service components based on customer requirements.
Understand networking basics and apply basic cybersecurity methods to mitigate threats.
Properly and safely diagnose, resolve, and document common hardware and software issues.
Apply troubleshooting skills and provide customer support using appropriate communication skills.
Understand the basics of scripting, cloud technologies, virtualization, and multi-OS deployments.
Outline of instruction
Hardware
Networking
Mobile Devices
Troubleshooting
Virtualization
Cloud Computing
Exam Review and Certification Preparation
Contact Hours
42
CEUs
1
Industry Standard, State or National Certification
CompTIA / CompTIA A+ 220-1201 (Core 1)
CE or CU Articulation
No
Prerequisites
Prospective students should have basic computer literacy, including familiarity with operating systems, in line with CompTIA IT Fundamentals+ or CompTIA Tech+.
Text and Supplies Needed
CompTIA A+ Certification Exam Study Guide, access to computer labs with necessary hardware and software.
Clinical Site/Special Facilities
Computer lab for hands-on training.
Requirements for Successful Completion
80% attendance"Actively engage in class activities, discussions, and hands-on training sessions.","Complete practice tests to demonstrate your understanding of the material and readiness for the CompTIA A+ Core 1 certification exam, aiming for a score of at least 95% or higher to indicate adequate preparedness."
Accreditation/Special Approval Requirements
N/A
Intended Audience
Anyone desiring to enter the IT field, those who want to build on foundational knowledge and skills, or individuals interested in updating their CompTIA A+ certification.
Specific Industry or Business Support Needs
Technical Specialist, Desktop Support Technician, IT Specialist
Wake County Need for Industry Positions
Wake County is experiencing a significant demand for IT support roles, with many unique job postings available in recent months. Numerous employers are actively seeking candidates for positions such as IT Support Specialist and Help Desk Technician. The average duration for job postings is shorter than the regional average, indicating a competitive job market. This trend highlights the importance of training programs to equip individuals for these in-demand positions.
Industry or Job Titles Related to training Outcomes for Employment
Technical Specialist
Desktop Support Technician
IT Specialist
| Details | Section | Date(s) | Location | Price | Seats | 312869 | 06/24/25 - 08/12/25 | MS Teams Virtual Learning Platform | 143.00 | 23 | Register |
|---|
If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.
CompTIA A+ 220-1202 (Core 2) Certification Exam Preparation
In this course, you will learn to manage operating systems like Windows, macOS, and Linux, focusing on installation and maintenance. You will also explore key cybersecurity practices to protect data and systems. Additionally, you will develop troubleshooting skills for common hardware and software issues and understand best practices for operational procedures in IT environments.
Course Objectives
Install and configure various operating systems, ensuring optimal performance and user accessibility.
Recognize and apply essential cybersecurity practices to protect systems and data from threats.
Diagnose and troubleshoot common hardware and software issues effectively.
Apply best practices for operational procedures, including documentation and asset management.
Use appropriate tools and techniques for maintaining and supporting computer systems and mobile devices.
Outline of instruction
Operating Systems
Security
Software Troubleshooting
Operational Procedure
Contact Hours
42
CEUs
1
Industry Standard, State or National Certification
CompTIA / CompTIA A+ 220-1202 (Core 2)
CE or CU Articulation
No
Prerequisites
Prospective students should have completed the CompTIA A+ 220-1202 (Core 2) certification exam or have equivalent knowledge and skills.
Text and Supplies Needed
CompTIA A+ Certification Exam Study Guide, access to computer labs with necessary hardware and software.
Clinical Site/Special Facilities
Computer lab for hands-on training.
Requirements for Successful Completion
80% attendance"Actively engage in class activities, discussions, and hands-on training sessions.","Complete practice tests to demonstrate your understanding of the material and readiness for the CompTIA A+ Core 2 certification exam, aiming for a score of at least 95% or higher to indicate adequate preparedness."
Accreditation/Special Approval Requirements
N/A
Intended Audience
Anyone desiring to enter the IT field, those who want to build on foundational knowledge and skills, or individuals interested in updating their CompTIA A+ certification.
Specific Industry or Business Support Needs
Technical Specialist, Desktop Support Technician, IT Specialist
Wake County Need for Industry Positions
Wake County is experiencing a significant demand for IT support roles, with many unique job postings available in recent months. Numerous employers are actively seeking candidates for positions such as IT Support Specialist and Help Desk Technician. The average duration for job postings is shorter than the regional average, indicating a competitive job market. This trend highlights the importance of training programs to equip individuals for these in-demand positions.
Industry or Job Titles Related to training Outcomes for Employment
IT Specialist
Desktop Support Technician
Technical Specialist
No active courses available at this time.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
CompTIA Tech+ FC0-U71 Certification Exam Preparation
This course offers practical training in managing IT infrastructure, including hardware and networks, while applying software applications to resolve common problems. Students will learn to implement basic cybersecurity measures to protect information from various threats. By emphasizing troubleshooting methodologies, the course equips participants with the knowledge and skills necessary to start their careers in a rapidly evolving field, while also preparing them for the CompTIA Tech certification exam.
Course Objectives
Understand and manage IT infrastructure, including hardware and networks, to ensure robust system performance.
Apply software applications and development principles to solve problems and enhance organizational efficiency.
Implement cybersecurity measures to help safeguard information against threats and vulnerabilities.
Embrace emerging technologies such as AI and IoT, understanding their impact and how they're shaping the future of IT.
Develop a foundation in data management and database fundamentals, crucial for data-driven decision-making.
Outline of instruction
IT Concepts and Terminology
Infrastructure
Applications and Software
Software Development Concepts
Data and Database Fundamentals
Security
Exam Review and Certification Preparation
Contact Hours
42
CEUs
1
Industry Standard, State or National Certification
CompTIA / CompTIA Tech+ FC0-U71
CE or CU Articulation
No
Prerequisites
Prospective students should have basic computer literacy, including familiarity with Windows operating systems.
Text and Supplies Needed
CompTIA Tech+ certification exam objectives, access to the Internet.
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance"Actively engage in class, including activities, discussions, and hands-on training sessions.","Complete practice tests to demonstrate your understanding of the material and readiness for the certification exam, aiming for a score of at least 95% or higher to indicate adequate preparedness."
Accreditation/Special Approval Requirements
N/A
Intended Audience
Anyone desiring to enter the IT field or those who want to build foundational knowledge to improve their skills and job performance in today's technology-driven environment.
Specific Industry or Business Support Needs
Technical Specialist, Help Desk Technician, Desktop Support Technician, IT Specialist
Wake County Need for Industry Positions
Wake County is experiencing a significant demand for IT support roles, with many unique job postings available in recent months. Numerous employers are actively seeking candidates for positions such as IT Support Specialist and Help Desk Technician. The average duration for job postings is shorter than the regional average, indicating a competitive job market. This trend highlights the importance of training programs to equip individuals for these in-demand positions.
Industry or Job Titles Related to training Outcomes for Employment
Technical Specialist
Help Desk Technician
Desktop Support Technician
IT Specialist
| Details | Section | Date(s) | Location | Price | Seats | 311607 | 06/12/25 - 07/31/25 | MS Teams Virtual Learning Platform | 148.00 | 24 |
Course Cancelled
|
|---|
If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.
IT Support Technician
In CompTIA Tech , students will learn the basics of IT, covering topics like data storage, common devices, networking basics, and simple cybersecurity practices. This foundational knowledge prepares students for CompTIA A Core 1, where they will acquire practical skills for installing and maintaining computer systems. They will also dive into networking fundamentals and learn how to troubleshoot hardware and software problems while developing customer support skills.
The series wraps up with CompTIA A Core 2, which focuses on managing operating systems, troubleshooting more complex issues, and implementing cybersecurity measures. Students will also learn about important procedures, including documentation and incident response. By the end of the series, students will be ready to take industry-recognized certification exams and will have the skills needed to succeed in various entry-level IT support roles.
Course Objectives
CompTIA Tech+ FC0-U71:
• Understand and manage IT infrastructure, including hardware and networks, to ensure robust system performance.
• Apply software applications and development principles to solve problems and enhance organizational efficiency.
• Implement cybersecurity measures to help safeguard information against threats and vulnerabilities.
• Embrace emerging technologies such as AI and IoT, understanding their impact and how they're shaping the future of IT.
• Develop a foundation in data management and database fundamentals, crucial for data-driven decision-making.
CompTIA A+ 220-1201 (Core 1):
• Install, configure, and maintain computer equipment, mobile devices, and software for end users.
• Service components based on customer requirements.
• Understand networking basics and apply basic cybersecurity methods to mitigate threats.
• Properly and safely diagnose, resolve, and document common hardware and software issues.
• Apply troubleshooting skills and provide customer support using appropriate communication skills.
• Understand the basics of scripting, cloud technologies, virtualization, and multi-OS deployments in corporate environments.
CompTIA A+ 220-1202 (Core 2):
• Operating Systems
• Security
• Software Troubleshooting
• Operational Procedure
Outline of instruction
CompTIA Tech+ FC0-U71:
• IT Concepts and Terminology
• Infrastructure
• Applications and Software
• Software Development Concepts
• Data and Database Fundamentals
• Security
• Exam Review and Certification Preparation
CompTIA A+ 220-1201 (Core 1):
• Hardware
• Networking
• Mobile Devices
• Troubleshooting
• Virtualization
• Cloud Computing
• Exam Review and Certification Preparation
CompTIA A+ 220-1202 (Core 2):
• Install and configure various operating systems, ensuring optimal performance and user accessibility.
• Recognize and apply essential cybersecurity practices to protect systems and data from threats.
• Diagnose and troubleshoot common hardware and software issues effectively.
• Apply best practices for operational procedures, including documentation and asset management.
• Use appropriate tools and techniques for maintaining and supporting computer systems and mobile devices.
Contact Hours
120
CEUs
1
Industry Standard, State or National Certification
CompTIA / CompTIA Tech+ FC0-U71, CompTIA A+ 220-1201 (Core 1), CompTIA A+ 220-1202 (Core 2)
CE or CU Articulation
No
Prerequisites
Prospective students should have basic computer literacy, including familiarity with Windows operating systems.
Text and Supplies Needed
• CompTIA Tech+ certification exam objectives, access to the Internet.
• CompTIA A+ 220-1201 (Core 1) certification exam objectives, access to the Internet.
• CompTIA A+ 220-1202 (Core 2) certification exam objectives, access to the Internet.
Clinical Site/Special Facilities
Computer lab for hands-on training.
Requirements for Successful Completion
80% attendance"Actively engage in class, including activities, discussions, and hands-on training sessions.","Complete practice tests to demonstrate your understanding of the material and readiness for each certification exam, aiming for a score of at least 95% or higher to indicate adequate preparedness."
Accreditation/Special Approval Requirements
N/A
Intended Audience
Anyone desiring to enter the IT field, those who want to build foundational knowledge to improve their skills and job performance in today's technology-driven environment, or individuals interested in updating their CompTIA Tech+ or CompTIA A+ certification.
Specific Industry or Business Support Needs
Technical Specialist, Help Desk Technician, Desktop Support Technician, IT Specialist
Wake County Need for Industry Positions
Wake County is experiencing a significant demand for IT support roles, with many unique job postings available in recent months. Numerous employers are actively seeking candidates for positions such as IT Support Specialist and Help Desk Technician. The average duration for job postings is shorter than the regional average, indicating a competitive job market. This trend highlights the importance of training programs to equip individuals for these in-demand positions.
Industry or Job Titles Related to training Outcomes for Employment
Technical Specialist
Help Desk Technician
Desktop Support Technician
IT Specialist
If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.
CompTIA Security+
Course Objectives
Assess the security posture of an enterprise environment and recommend and implement appropriate security solutions.
Monitor and secure hybrid environments, including cloud, mobile, and Internet of Things (IoT).
Operate with an awareness of applicable regulations and policies, including principles of governance, risk, and compliance.
Identify, analyze, and respond to security events and incidents.
Outline of instruction
Introduction
Today's Security Professional
Cybersecurity Threat Landscape
Malicious Code
Social Engineering and Password Attacks
Security Assessment and Testing
Application Security
Cryptography and the PKI
Identity and Access Management
Resilience and Physical Security
Cloud and Virtualization Security
Endpoint Security
Network Security
Wireless and Mobile Security
Monitoring and Incident Response
Digital Forensics
Security Governance and Compliance
Risk Management and Privacy
Certification Exam Preparation
Contact Hours
81
CEUs
1
Industry Standard, State or National Certification
CompTIA / CompTIA Security+
CE or CU Articulation
No
Prerequisites
Prior to registering for this course, students should have foundational knowledge IT concepts and networking.
Text and Supplies Needed
None
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance"Actively participate in class, including discussions and independent and group activities.
","Complete assigned labs and projects."
Accreditation/Special Approval Requirements
N/A
Intended Audience
Individuals seeking to pursue entry-level cybersecurity roles, those seeking career advancement, or individuals preparing for the CompTIA Security+ certification exam.
Specific Industry or Business Support Needs
Help Desk Analyst, Security Specialist, Network Security Analyst, Security Analyst , Security Administrator, Security Engineer, Cybersecurity Technician, Cybersecurity Analyst
Wake County Need for Industry Positions
There is a critical need and growing demand for cybersecurity skills and practitioners.
Industry or Job Titles Related to training Outcomes for Employment
Help Desk Analyst
Security Specialist
Network Security Analyst
Security Analyst
Security Administrator
Security Engineer
Cybersecurity Technician
Cybersecurity Analyst
No active courses available at this time.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
CompTIA Certified Cybersecurity Analyst CySA+
Course Objectives
Detect and analyze indicators of malicious activity
Understand threat hunting and threat intelligence concepts
Use appropriate tools and methods to manage, prioritize, and respond to attacks and vulnerabilities
Perform incident response processes
Understand reporting and communication concepts related to vulnerability management and incident response activities
Outline of instruction
Introduction
Today's Cybersecurity Analyst
System and Network Architecture
Malicious Activity
Threat Intelligence
Reconnaissance and Intelligence Gathering
Designing a Vulnerability Management Program
Analyzing Vulnerability Scans
Responding to Vulnerabilities
Building an Incident Response Program
Incident Detection and Analysis
Containment, Eradication, and Recovery
Reporting and Communication
Performing Forensic Analysis and Techniques for Incident Response
Certification Exam Preparation
Contact Hours
96
CEUs
1
Industry Standard, State or National Certification
CompTIA / CompTIA CySA+
CE or CU Articulation
No
Prerequisites
Prior to course enrollment, students should have demonstrated knowledge and skills in alignment with the CompTIA Network+ and CompTIA Security+ credentials.
Text and Supplies Needed
The course registration includes all textbooks and labs.
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance"Actively participate in class, including discussions and independent and group activities.
","Complete assigned labs and projects."
Accreditation/Special Approval Requirements
N/A
Intended Audience
Individuals who want to expand their knowledge and skills for employment-readiness or those who want to successfully prepare for the relevant industry certification exam(s).
Specific Industry or Business Support Needs
Cybersecurity Analyst, Information Security Analyst, Network Security Analyst
Wake County Need for Industry Positions
There is a critical need and growing demand for cybersecurity skills and practitioners.
Industry or Job Titles Related to training Outcomes for Employment
Cybersecurity Analyst
Information Security Analyst
Network Security Analyst
No active courses available at this time.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
CompTIA Data+ (DA0-001)
Course Objectives
Implement data governance and quality practices to maintain data accuracy and consistency.
Prepare and clean datasets for analysis by handling missing or inconsistent data.
Apply statistical techniques to analyze data and identify patterns and trends.
Develop effective data visualizations using tools and techniques to communicate insights clearly.
Interpret data findings and translate them into actionable business recommendations.
Outline of instruction
Introduction to Data Analytics
Today's Data Analyst
Understanding Data
Databases and Data Acquisition
Data Quality
Data Analysis and Statistics
Data Analytics Tools
Data Visualization with Reports and Dashboards
Data Governance
Certification Review and Exam Preparation
Contact Hours
36
CEUs
1
Industry Standard, State or National Certification
CompTIA
CE or CU Articulation
No
Prerequisites
Prior to course enrollment, students should have a basic understanding of data analysis concepts, including working with spreadsheets and interpreting data. Familiarity with fundamental IT concepts such as data storage, operating systems, and basic networking principles is helpful but not required.
Text and Supplies Needed
None
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance"Actively participate in class, including discussions and independent and group activities.","Complete assigned labs and projects."
Accreditation/Special Approval Requirements
N/A
Intended Audience
Adults seeking to obtain entry-level data roles, enhance their technical skills to improve employability, and/or those interested in obtaining the relevant exam credential.
Specific Industry or Business Support Needs
Data Analyst, Business Analyst, Operations Analyst, Reporting Analyst, Data Architect
Wake County Need for Industry Positions
Data analysis and business analysis skills are highly sought after in Wake County, with a growing demand reflected in job postings. The growing trend for data-related skills across industries suggests an emerging need for foundational data certifications like CompTIA Data+.
Industry or Job Titles Related to training Outcomes for Employment
Data Analyst
Business Analyst
Operations Analyst
Reporting Analyst
Data Architect
| Details | Section | Date(s) | Location | Price | Seats | 311733 | 06/10/25 - 07/22/25 | MS Teams Virtual Learning Platform | 233.00 | 24 |
Course Cancelled
|
|---|
If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.
CompTIA Network+ N10-009
Course Objectives
Recall the OSI model and its layers to explain network communication.
Demonstrate the installation, configuration, and troubleshooting of network devices, ensuring proper functionality.
Solve problems related to IP addressing, subnetting, and routing, preparing for real-world network challenges.
Configure wireless networking devices and ensure secure, reliable remote network access.
Utilize network software tools and commands to effectively monitor and troubleshoot networks.
Design high availability and disaster recovery strategies, optimizing network performance in case of failure.
Prepare for the CompTIA Network+ exam by reviewing key topics, practicing with sample questions, and mastering troubleshooting and security techniques.
Outline of instruction
Introduction
Introduction to Networks
The Open Systems Interconnection (OSI) Reference Model
Networking Connectors and Wiring Standards
The Current Ethernet Specifications
Networking Devices
Introduction to the Internet Protocol
IP Addressing
IP Subnetting, Troubleshooting IP, and Introduction to NAT
Introduction to IP Routing
Routing Protocols
Switching and Virtual LANs
Wireless Networking
Remote Network Access
Using Statistics and Sensors to Ensure Network Availability
Organizational Documents and Policies
High Availability and Disaster Recovery
Data Center Architecture and Cloud Concepts
Network Troubleshooting Methodology
Network Software Tools and Commands
Network Security Concepts
Common Types of Attacks
Contact Hours
60
CEUs
1
Industry Standard, State or National Certification
CompTIA
CE or CU Articulation
No
Prerequisites
Prior to course enrollment, students must have basic knowledge of computer hardware and operating systems.
Text and Supplies Needed
None
Clinical Site/Special Facilities
None
Requirements for Successful Completion
80% attendance"Actively participate in class, including discussions and independent and group activities.
","Complete assigned labs and projects."
Accreditation/Special Approval Requirements
N/A
Intended Audience
Individuals who want to expand their knowledge and skills or those who want to successfully prepare for the certification exam.
Specific Industry or Business Support Needs
Computer User Support Specialists, Information Security Analysts, Information Security Engineers, IT Support Specialists, Network and Computer Systems Administrators
Wake County Need for Industry Positions
According to Lightcast data, Wake County has a significant demand for skilled professionals in the IT sector, with a focus on roles requiring expertise in network management, security, and technical support.
Industry or Job Titles Related to training Outcomes for Employment
Computer User Support Specialists
Information Security Analysts
Information Security Engineers
IT Support Specialists
Network and Computer Systems Administrators
Related Courses
NET-3100M2
CET-3100F2
Course Contact Information
Rochelle Waters
9195325579
[email protected]
| Details | Section | Date(s) | Location | Price | Seats | 311608 | 06/25/25 - 09/03/25 | MS Teams Virtual Learning Platform | 203.00 | 23 | Register |
|---|
If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.
