Hospitality & Tourism

From baking to bartending, culinary and restaurant certifications to operating your own food truck, Wake Tech has a short-term training program to get you the skills you need for in-demand jobs in the Triangle region. Learn the science, techniques and trends that will give you the foundational knowledge to be prepared for the challenges face by professionals in the hospitality industry. 

Course details and registration information

Barista & Cafe Training
Overall Quality of This Course
Based on 13 student surveys.
Available Classes
Not currently offered.
Description Course Outline Requirements Intended Audience More Details
Intended Audience
Coffee Lovers, High School Students 16 years or older, Adult Basic Education (Pathfinders), Au-Pair Students, Seniors, Baristas. Job Seekers, College Students.
From the rookie home brewer to the seasoned coffee shop veteran, and everyone in-between will experience the world of Coffee in this class. This course will provide insight and hands-on training to enhance your knowledge and bring fun to the coffee experience. Topics covered include: preparation methods, recognizing aroma, coffee bean information, the importance of the roasting process, as well as knowing how to manually pull espresso shots. You’ll also discover how to plan a menu, ensure product quality, price products, market a coffee shop, and effectively serve customers.
Course Objectives
  1. have an in-depth knowledge of coffee, from bean to cup. Demonstrate how to properly clean and care for the coffee equipment. Demonstrate how to level off ground espresso in preparation to tamp it.
    Be able to prepare a menu of coffee and espresso along with learning basic customer skills .
Outline of Instruction
  1. • History of Coffee,
    • Overview of roasting and impact on the finished product
    • Customer Service Basics
    • Menu Planning, Pricing, and Marketing
    • Know your machine, milk, and foam
    • Pulling the perfect espresso shot
    • Menu of specialty drinks
    • Final Written Quiz & Practical Exams.
Contact Hours
Industry Standard, State, or National Certification
CE to CU Articulation
Text and Supplies Needed
Students will be provided handouts on Day One of class.
Clinical Site/Special Facilities
Students will be doing the lab session in a Café environment for the hands-on training.
Requirements for Successful Completion of this Course
  1. Attendance 90% or above
  2. Participation
  3. Students must actively participate in class. Students will have to accurately demonstrate the steps needed to prepare beverages as per the recipe & menu given to them by the instructor.
Accreditation/Special Approval Requirements
Intended Audience
Coffee Lovers, High School Students 16 years or older, Adult Basic Education (Pathfinders), Au-Pair Students, Seniors, Baristas. Job Seekers, College Students.
Specific Industry or Business Support Needs
Barista, Coffee Attendants, Coffee Artists.
Wake County Need for Industry Positions
Employment of food and beverage serving and related workers is projected to grow 10 percent from 2014 to 2024, faster than the average for all occupations. Job opportunities in most dining establishments as well as Coffee Shops such as Starbucks, Caribou , Dunkin Donuts,Panera and other independent local neighborhood Coffee Shops. Hotels ,Grocery Stores such as Harris Teeter also have their own Barista’s for their guests. They are all over the country .
Industry or Job Titles Related to training Outcomes for Employment
  • Barista
  • Coffee Attendants
  • Coffee Artists.
Related Courses
  • Bartending 101 - SEF-3001A3
  • Hospitality (Hotel & Restaurant Certifications) - HOS-4040A3
Course Contact Information
Sameer Pawa