Student Log In Help for Online Courses

Usernames

Usernames to access Wake Tech's online courses and services include initials for first and middle names and last name.

For example, Suzie Q. Public's Key Account username would be sqpublic.

NOTE: Here are exceptions to that format:

  • Omit the hyphen for hyphenated last names.
  • Married female students may need to replace the middle initial with the initial of their unmarried name. (Mrs. Suzie Q. Student Online would log in with sqsonline.
  • Sequential numbers will be automatically added to duplicate usernames.

Passwords

All new student Key Account initial activation passwords are set with a temporary password that combines the seven-digit student ID number, the first two letters of the student's first and last names, with the first letters of each being capitalized, and the student's date of birth in the MMYY format. Here is an example:

Student name: John Doe
Student ID #: 1234567
Date of birth: 3/5/1992

Initial password: 1234567JoDo0392

Sign in through Microsoft to change the initial password to something only you know. When you reset the password, it must include the following:

  • At least 14 characters long
  • Cannot contain your account name or parts of your full name that exceed two consecutive characters
  • Contains characters from three of the following four categories:
    • English uppercase characters (A-Z)
    • English lowercase characters (a-z)
    • Base 10 digits (0-9)
    • Non-alphabetic characters: for example  @  #  %  :  -
    • Cannot contain the characters: !  &  { }  ~  "  `  '  < >  +  =  [  ] * $

The password will be valid for 365 days.

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