Workforce Continuing Education Course Catalog

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Better Business Writing, Level 1: How to Sharpen Your Writing StyleSEF-3001AO21 available classes
Strengthen your writing by eliminating wordiness and writing more concisely Plan your business documents to save time rewriting. Know the difference between the active and the passive voice and when to effectively use them. Learn this and more by doing writing exercises alon...
Better Business Writing, Level 2: Get Your Emails Read & More Business Writing TipsSEF-3001AN21 available classes
Since email writing differs greatly from other types of writing, get yours read by learning many effective email concepts from planning and organizing before you write to crafting strong subject lines and more. Learn strategies for clear and concise email writing. If you...
How to Start Your Own Business (spanish)MLS-3230C21 available classes
Este curso está diseñado para pequeños y nuevos empresarios. Éste, lo guiará paso a paso en las etapas iniciales para desarrollar su idea de negocio. Aprenda como obtener licencias y permisos, a hacer investigaciones de mercado y la competencia, y a desarrollar un plan só...
Introduction to Grant WritingSEF-3001DN21 available classes
During this six-week course, students will learn the basics of writing grants in a practical, hands-on setting, with the focus on writing and communication skills. The course covers the components of grants, how to set and maintain a workable grant cycle, building a successf...
Introduction to TableauSEF-3001IG21 available classes
Tableau is a popular business intelligence and data analytics tool. Gain basic skills using the program’s interactive data visualization features. Explore ways to represent different information visually using charts, graphs and dashboards.
Agile and Scrum FoundationSEF-3001IY11 available classes
This course introduces Agile and Scrum at the foundation level, and will enable the candidate’s knowledge of the agile service management techniques and scrum development frameworks. Agile scrum is about working together to successfully reach the goal. Agile methodologies...
Agile Project ManagementSEF-3001EV11 available classes
Agile Project Management is an instructor-led, training class designed to introduce participants to the basics of the agile project management discipline. The course structure effectively combines introductory lecture and discussion with hands-on application of useful agile...
Applied Microsoft ProjectSEF-3001FI11 available classes
Applied Microsoft Project is a two day, instructor-led, training course designed to introduce participants to the basic and intermediate tools of the Microsoft Project (MS Project) software application. Though this class is not designed as an advanced course in MS Project, i...
Grammar Refresher Part 1SEF-3001AV21 available classes
Gain confidence in your ability to produce clean, grammatically correct work. You'll explore the basics of English grammar--like comma rules, correct punctuation and capitalization--and lots more. Reacquaint yourself with old, forgotten rules, meet some new ones, and revisit...
Grammar Refresher Part 2SEF-3001AU21 available classes
In this class we will pick up where we left off in Part 1. We'll begin with a self-paced quiz to review the topics from Part 1 and continue on hitting important grammar topics. Get clear on apostrophes and the who/whom dilemma, and learn more about correct comma use.We will...
Grant Writing Level 1SEF-798621 available classes
This workshop will help you develop grant writing skills that are essential for acquiring competitive funding – from government agencies or private foundations. Beginners will learn essential tools for writing winning grant proposals. Those with more experience will sharpen...
Leadership Skills for the Project ProfessionalSEF-3001EX11 available classes
Leadership Skills for the Project Professional is a two day, instructor-facilitated, learning course designed to develop the leadership attributes of the project/program management practitioner. The basic premise of the course is to facilitate the migration from a manager to...
Lean Six Sigma Black Belt CertificationSEF-378CL1 available classes
Students entering this training will gain a detailed understanding of six sigma principals and project-applicable best practices. The program includes intensive training and hands-on exercises that will train each participant how to deploy and lead process improvement strate...
Lean Six Sigma Green Belt CertificationSEF-3001CP11 available classes
In this training, students will work with detailed Value Stream Maps and identify areas of waste, with an in-depth look at the sources of defects and associated quality issues. They will apply Lean Six Sigma tools – including statistical analysis – to reduce waste and verify...
Lean Six Sigma White BeltSEF-3001CM11 available classes
This course is basic awareness training that provides the core concepts of Lean and Six Sigma, with a focus on basic Lean practices and quality improvement tools. You will be introduced to the DMAIC methodology – Define, Measure, Analyze, Improve, and Control. You’ll learn h...
Lean Six Sigma Yellow Belt CertificationSEF-3001CN11 available classes
This course introduces the core methodologies of the Lean Six Sigma Process Improvement Model (D.M.A.I.C.), which combines the disciplines of Lean and Six Sigma. The course provides an overview of Lean Six Sigma and introduces the core concepts of the LSS process improvement...
Medical Field Interpreter TrainingFLI-3700A71 available classes
This entry-level course helps build skills and confidence for interpreting in the medical field. Students will learn terminology and idiomatic expressions used in medicine, with an emphasis on clear communication. Practice in mock medical scenarios will allow students to use...
PMP/CAPM Exam PreparationSEF-751313 available classes
Prepare for the Project Management Institute (PMI) exam for certification as a Project Management Professional, or PMP. Find out how to manage project quality, scope, cost, timeline, and risks and learn about human resources, procurement, integration, communication, professi...
Project Management FundamentalsMLS-3810IE1 available classes
More projects are underway today than ever before – projects to create new computer applications, erect bridges and buildings, improve processes, develop new products, and reorganize company operations. Many organizations lack project management skills, and as a result, the...
Project Risk ManagementSEF-3001EW11 available classes
Project Risk Management is a two-day, instructor-led, training course designed to introduce and apply better risk management practices in the context of projects. The course structure effectively combines introductory lecture and discussion with hands-on application of best...
Real Estate Provisional BrokerRLS-3700A21 available classes
If you'd like to work in real estate in North Carolina, this course is your first step toward licensure. This pre-licensing course meets NC Real Estate Commission requirements for submitting a provisional broker application to the state. The course introduces students to rea...
Translation and InterpretationFLI-3700C21 available classes
This general course provides students with real-life translating and interpreting practice in a variety of fields. The course addresses the skills required and the tools and technologies used in translation and interpretation. Students will be prepared for further study in t...
Effective Business WritingSEF-3001EE1 available classes
Do you have a nagging suspicion that a small improvement in your writing skills might also improve your career prospects? Don't let small gaps in your business writing skills prevent you from reaching your full potential! It doesn't matter whether you're a clerical worker, a...
The Business of Writing RomanceSEF-3001IZ21 available classes
During this course, we will look at the creative and business aspects of the romance genre, the number-one selling fiction genre in the market. Students will focus on the craft of writing romance through practical, hands-on writing exercises to work on elements like characte...
Career Transitions Forum: Lecture Series for Business ProfessionalsHRD-3006X21 available classes
Are you changing careers? This course is for you. Enjoy lectures, activities, and opportunities for networking and support. Topics vary weekly and incorporate professional community resources that provide a current, real-world perspective on the job market. Craft strategies...
Mastery of Business FundamentalsMLS-3810BE1 available classes
Acquire practical experience in strategic planning, management, and finance without enrolling in an MBA program.
Administrative Assistant ApplicationsOSC-3602BE2 available classes
Discover how time management, accounting, business law, organizational behavior, and management affect administrative assistant responsibilities and activities. Learn the basics of accounting, including the general ledger and key accounting terms, and see how financial state...
Agile Coaching Workshop (ICP-ACC)SEF-188CL1 available classes
An Agile Coach is an advanced facilitator of business practice who has achieved an expert level in lean/Agile practices and one or more knowledge domains. Agile Coaches have developed professional coaching, mentoring and/or training skills and realize that their skill as a c...
Apartment Maintenance Technician TrainingMNT-3066B21 available classes
This course prepares students for entry-level employment in maintenance in the multi-family/apartment housing industry. It covers the “inside” of the business as well as interior and exterior maintenance, electrical systems, plumbing, HVAC, and appliance maintenance and repa...
AWS FundamentalsSEF-3001IH21 available classes
For most businesses today, cloud computing has become a core competency in most organization's IT infrastructure. Demand has increased and will continue to increase for IT professionals who have the ability to design, deploy, and manage cloud applications. Amazon Web Service...
Becoming a Dog TrainerANS-3500A21 available classes
Learn about the foundations of dog training. Discover theory, training psychology, and behavior modification techniques. Experience hands-on learning with a variety of breeds and temperaments. Learn how to identify the importance of dog body language, play styles, socializat...
Becoming a Grant Writing ConsultantCOM-3711QE1 available classes
Good grant writing consultants are always in demand! Become an expert in the red-hot grant consulting field. Your instructor, a national grant consultant, will teach you what services to offer, how to find clients, and how to set fees for your own home-based business. Use yo...
Cake Decorating: BeginnerCSP-4000FQ21 available classes
Build the skills for entry-level cake-decorating work – or find out how to start your own cake-decorating business! Learn fundamental decorating concepts and find out about rolled fondant, filling and using frosting bags, scroll imprints and writing, borders, cake-decorating...
Cake Decorating: IntermediateCSP-4000FP21 available classes
Advance your cake decorating skills and find out how to start a decorating business! Learn about creating royal icing flowers using lily nails, rolled fondant and gum paste, coloring techniques, wedding cakes, and three-tiered cakes. Find out how to assess the market and ma...
Data Analysis Using Python and JupyterSEF-3001IT21 available classes
Data analysis is one of the fastest growing areas in today’s society, which is essential in helping businesses organize, represent, describe, evaluate, and interpret data. Python is wildly popular and an extensively used programming language that has taken hold in data scien...
Exploring Information Technology & Cybersecurity CareersHRD-3004BO23 available classes
Regardless of the type of business, companies use computers to either enhance their products or improve their services. In this class, you will learn about high-demand computer and technology occupations with a focus on those involving Cisco, CompTIA, and Cybersecurity skill...
Fundamentals of Supervision and ManagementMLS-3808DE1 available classes
Learn the language of management and master the basics of business! If you’ve recently been promoted or want to be a more effective supervisor, this course is for you. You’ll learn how to transition from employee to manager and how to manage your time to deal with constant d...
Introduction to Computer SecurityNET-3100EE1 available classes
Learn from a security expert about the fundamentals of PC and network security. What you don't know about PC security really can hurt you! Learn why you're at risk and what you can do to protect personal and business data. This course will quickly bring you up to speed on th...
Introduction to InDesign CCSGR-3100FE1 available classes
Adobe InDesign CC is one of the industry standard applications for publishing all types of print projects. In this course, learn how to use Adobe InDesign CC software to create professional-quality letterhead, brochures, forms, eBooks, business materials, and more. You don't...
Introduction to QuickBooks 2016ACC-3150ME1 available classes
Whether you're new to QuickBooks or have already used earlier versions of this accounting software program, this course will empower you to take control of the financial accounting for your business. Learn to manage the financial aspects of your small business quickly and e...
Introduction to QuickBooks OnlineACC-3150BE1 available classes
Use this cloud-based accounting software program to record income and expenses; enter checks and credit card payments; track your payables, inventory, and receivables; and much more. This powerful program has helped thousands of business owners manage their finances. With th...
Landscape MaintenanceHOR-3307E31 available classes
This course introduces landscape design and maintenance along with business strategies for small landscaping enterprises. Learn about planting, fertilizing, and pruning, along with the tools and techniques required. Find out about plant classification and care, taxonomy, ide...
Mastering Data Analysis with Excel 2016SEF-3001IW21 available classes
Around the world, Microsoft Excel has become an integral part of business. It’s used in organizations, academia, and personal settings to analyze, visualize, and store data. In this course, you’ll use data analysis, auditing, Sparklines and forecasting. And you’ll understand...
Microsoft Excel 2016 Level 2SEF-3001JS23 available classes
Microsoft Excel is a widely-used application. This popular spreadsheet program is essential to businesses, academia, and personal data organization. After completing this second course in the four-part series, participants will be able to effectively manage workbooks by us...
Microsoft Excel 2016 Level 3SEF-3001JT21 available classes
Microsoft Excel is the most widely-used spreadsheet program in business and academia. After completing this third course in the four-part series, participants will be able to analyze large amounts of data and extract actionable information. Students will gain skills to wor...
Natural Hair SpecialistCOS-3104C71 available classes
This 300-hour course teaches students how to care for natural hair without using perms, relaxers, or other chemicals, or hair color. The course includes styling techniques such as braiding, twisting, wrapping, extending, and locking natural hair. It also covers infection con...
R FundamentalsSEF-3001JG21 available classes
"Big Data" has invaded the business world, and the need to extract, and use, data has increased. R is a popular language used in data science that focuses on analytics, data mining, and data science. Students will explore the fundamentals of R, including: basic programming,...
SAS Programming: Neural Network EssentialsSEF-3001LW21 available classes
Neural networks can learn – and can help solve real-world problems and improve decision-making in business settings. In this course, participants will learn how to build a neural network program and use autoencoding for predictive modeling. Course topics will use the NEURAL...
SAS Statistics 1: ANOVA, Regression, and Logistic Regression IntroductionSEF-3001KV21 available classes
Do you perform statistical analyses using SAS/STAT software? Here’s an opportunity for SAS programmers to generate analyses using either continuous or categorical response (dependent) variables. Course instruction will focus on t-tests, ANOVA, and linear regression, and incl...
SQL: Structured Query Language IntroductionSEF-3001GH21 available classes
Structured Query Language (SQL) is a simple and powerful programming language used to communicate with relational database management systems such as Microsoft SQL Server, Oracle, MySQL, Microsoft Access, DB2, and Sybase. Both the American National Standards Institute (ANSI)...
Writing EssentialsCOM-3711OE1 available classes
Become the wordsmith you’ve always wanted to be! Master the essentials of writing so you can excel at business communications, express yourself clearly online, and take your creative talents to a new level. In this course, you'll learn writing tools and develop skills that c...
Business & Marketing WritingCOM-3711GE
Write great marketing copy to improve your company's image and your chances of getting hired or promoted. Are you a writer working in the business world? Or a marketing professional responsible for great marketing copy? You may need training for your current position – or yo...
Business Entities Tax ClassSEF-3001Q1
This course provides practical advice for tax practitioners serving small businesses. The course highlights new court rulings, regulations, and other updates important for small business clients.
Business Etiquette 101SEF-3001JD2
Become a poised and polished professional! Learn all the forms of workplace etiquette in this “real-world” course – for phone and voicemail, dining, meetings, wardrobe, and much more. The course focuses specifically on etiquette for the business environment.
Administrative Professional with Microsoft Office 2016 MasterSEF-3001QG
Prepare to become an integral part of any professional office team – from small business to major corporation! Learn the foundational skills required to be a successful administrative professional. This course will also teach you Microsoft Office 2016 software and prepare yo...
Employment Law FundamentalsMLS-3810GE
Employment law concepts are critically important to businesses and the general public. Learn the basics of employment law so you can hire, manage, and evaluate employees legally – as a manager, supervisor, small business owner, human resources specialist, or corporate execut...
Event Management and DesignSEF-3001OG
Enhance your career in event planning! This course provides the knowledge and skills to help you advance in the field – or prepare to enter it with a competitive edge. You'll build a foundation for a career or for starting your own events business. This online certificate pr...
Introduction to QuickBooks 2014ACC-3150OE
Gain control of your business as you learn to use this powerful accounting software to create and print invoices, track your payables and receivables, and more. Learn to manage the financial aspects of your small business quickly and efficiently. QuickBooks is designed espec...
ITIL® 4 FoundationSEF-3001HF1
In this 2-day course participants receive an introduction to the Information Technology Infrastructure Library version 4, commonly known as ITIL® 4. ITIL 4 provides a set of guiding principles and best practices that are commonly used by organizations around the world to gen...
LaunchAPEXSEF-3001DR1
Assess your ability as an entrepreneur and the feasibility of your business or idea. Learn how to develop a complete business plan for starting and running your new or existing business over the course of eight three hour classroom sessions. Be guided through a thorough thou...
LaunchAPEXSEF-3001IP1
Assess your ability as an entrepreneur and the feasibility of your business or idea. Learn how to develop a complete business plan for starting and running your new or existing business over the course of eight three hour classroom sessions. Be guided through a thorough thou...
LAUNCHCARYSEF-406CL
Assess your ability as an entrepreneur and the feasibility of your business or idea. Learn how to develop a complete business plan for starting and running your new or existing business over the course of eight three hour classroom sessions. Be guided through a thorough thou...
LaunchHollySpringsSEF-3001DS1
Assess your ability as an entrepreneur and the feasibility of your business or idea. Learn how to develop a complete business plan for starting and running your new or existing business over the course of eight three hour classroom sessions. Be guided through a thorough thou...
LaunchKNIGHTDALESEF-3001DT1
Assess your ability as an entrepreneur and the feasibility of your business or idea. Learn how to develop a complete business plan for starting and running your new or existing business over the course of eight three hour classroom sessions. Be guided through a thorough thou...
LaunchKNIGHTDALESEF-3001IQ1
Assess your ability as an entrepreneur and the feasibility of your business or idea. Learn how to develop a complete business plan for starting and running your new or existing business over the course of eight three hour classroom sessions. Be guided through a thorough thou...
LaunchRALEIGHSEF-3001DQ1
Assess your ability as an entrepreneur and the feasibility of your business or idea. Learn how to develop a complete business plan for starting and running your new or existing business over the course of eight three hour classroom sessions. Be guided through a thorough thou...
LaunchRALEIGHSEF-3001IR1
Assess your ability as an entrepreneur and the feasibility of your business or idea. Learn how to develop a complete business plan for starting and running your new or existing business over the course of eight three hour classroom sessions. Be guided through a thorough thou...
LaunchROLESVILLESEF-3001DW1
Assess your ability as an entrepreneur and the feasibility of your business or idea. Learn how to develop a complete business plan for starting and running your new or existing business over the course of eight three hour classroom sessions. Be guided through a thorough thou...
LaunchROLESVILLESEF-3001IS1
Assess your ability as an entrepreneur and the feasibility of your business or idea. Learn how to develop a complete business plan for starting and running your new or existing business over the course of eight three hour classroom sessions. Be guided through a thorough thou...
LaunchWakeForestSEF-3001DX1
Assess your ability as an entrepreneur and the feasibility of your business or idea. Learn how to develop a complete business plan for starting and running your new or existing business over the course of eight three hour classroom sessions. Be guided through a thorough thou...
Leading and Developing Effective TeamsSEF-80321
Effective communication is critical for building a successful business team in today’s culturally-diverse workplace. This course, designed to promote team development, uses the Myers Briggs Type Indicator (MBTI) to help participants identify, understand, and appreciate diffe...
Microsoft Office 365 Web AppsSEF-3001HL2
Office 365 is a subscription-based, cloud environment. The online platform includes Microsoft Office applications, productivity apps, and Skype for Business as an online audio/video meeting tool. You will discover how to collaborate and communicate online.
Microsoft Visio 2013SEF-3001IO1
In today’s workplace, visual diagrams are an essential part of communication, from road maps to sales flows to process charts. Microsoft Visio provides an intuitive, customizable tool for creating professional visual products using its extensive gallery of shapes. Learn to u...
Performing Payroll in QuickBook 2015ACC-3150GE
Preparing payroll in any small business is a daunting task. Whether you have one employee or 20 employees, the federal and state requirements are often the same. By using the payroll feature in QuickBooks 2015, you can master efficient techniques for creating checks, paying...
Performing Payroll in QuickBooks 2013ACC-3150CE
Preparing payroll in any small business is a daunting task. Whether you have one employee or 20 employees, the federal and state requirements are often the same. By using the payroll feature in QuickBooks 2013, you can master efficient techniques for creating paychecks, payi...
Activity Coordinator for Long Term CareHSE-3264A4
This course provides basic training for those interested work as an activity coordinator in a healthcare setting. The NC Division of Facility services require activity coordinators in adult care homes to complete at least 50 hours of training in an approved course. In additi...
Administrative AssistantSEF-3001AG
The Administrative Professional program teaches you the fundamental skills needed to obtain employment as an Administrative Professional.
Anger ManagementCOM-3711D4
This course teaches skills and techniques for handling one’s own anger – and provides tips and methods for dealing with anger in others. The course focuses on identifying the underlying causes of anger as well as specific patterns, situations, and anger “triggers” that are u...
Bookkeeping Certification Exam Prep and QuickBooks Hands-On TrainingSEF-3001GI2
Develop mastery of six areas relevant to adjusting entries, correcting accounting errors, payroll, depreciation, inventory, internal controls and fraud prevention. Learners will prepare for the national Certified Bookkeeper exam through hands-on QuickBooks training. Course r...
Certified Scrum Master and Agile Application TrainingSEF-3001R1
A dynamic, interactive, two-day course led by Jason Tanner, an instructor who will share real-world experiences and proven techniques for implementing Scrum successfully. Short, focused lectures examine the Scrum framework piece by piece, and small group activities reinforce...
EPIC 30 Online Teaching CertificateSEF-3001BO2
This 30-hour professional development training concentrates on online pedagogy and universal design for learning (UDL) principles. Courses cover best practices in course navigation and design, online communication and collaboration, online assessments, UDL, pedagogy, andrago...
Exporting: Seven Things You Need to KnowSEF-3001ZS1
This full-day course covers the basics for prospective exporters – everything you need to know before starting to export goods or services. The course follows a typical export transaction, from a potential customer’s inquiry to the shipment of products and the collection of...
Fundamentals of Project ManagementSEF-3001EG1
The Fundamentals of Project Management training is designed to provide an introductory overview of the project management discipline. The training effectively combines introductory lecture and discussion with hands-on application of the most basic project management princi...
Fundamentals of Tire ManufacturingAUT-3400A1
A 24- hour introductory course designed to prepare individuals for entry-level jobs at a tire manufacturing facility. The course provides the student with the basic technical knowledge in tire manufacturing processes. Topics include safety, quality, math, teamwork and comm...
Google Ads: Fundamentals and Search Advertising Exam PrepSEF-3001IN2
Google Ads is a popular online advertising service developed by Google. Learn how to plan, implement, optimize, and monitor successful ad campaigns. Use targeted advertising using methods such as keywords and cookies. You will be able to pass the Google Ads certification exa...
Google AdWords IntroductionSEF-3001IF2
Google AdWords is a popular search engine tool used for advertising on the web. In this introductory course, learn how to establish a Google AdWords account. Explore the different components of AdWords needed for launching, maintaining and refining ad campaigns.
Grant Writing Level 2SEF-79972
Would you like to write a grant proposal? This course will hone the essential skills for acquiring competitive funding from government agencies or private foundations. The course builds on Level I, with more in-depth exploration of the grants process, and offers hands-on pra...
Human Resource ProfessionalSEF-3001FG
In this online program, you'll master the skills needed to advance within your human resources career. This program will prepare you to take the Professional in Human Resources (PHR) certification exam, with HRCI (Human Resource Certification Institute) as the certifying bod...
Importing: Eleven Things You Need to KnowSEF-3001ZR1
This full-day course covers the basics for prospective importers – everything you need to know before starting to import goods or services. The course covers products sourcing, logistics, methods of payment, and customs clearing. Emphasis is placed on compliance with the req...
Individual ExcellenceMLS-3927AE
Develop career-enhancing skills in a single course that covers twelve popular one-day seminar topics, including goal setting, time management, and personal organization. You'll learn how to improve your creative abilities, gain confidence with financial matters, and how to m...
Introduction to Bitcoin and CryptocurrencyCSP-4000HM2
Bitcoin and other cryptocurrencies are becoming more popular as an alternative for investments and daily use. Learn the fundamental concepts of cryptocurrency. Discover how it works from addresses and transactions, to mining and the blockchain, to wallets and exchanges. Best...
Leading in a Culture of ChangeSEF-80271
This course will provide managers and other leaders with strategies for guiding staff through organizational change. Participants will identify their own personality types and learn how to motivate others to embrace change. Through interactive exercises, case studies, and a...
Lean Six Sigma Yellow Belt (Exam Cost Included) Ed2GoSEF-3001NG
This high-level online course teaches you the fundamentals of Lean Six Sigma process improvement and prepares you for success in healthcare, high-tech, government, retail, finance, and hospitality.
Legal Field Interpreter TrainingFLI-3700D2
Career opportunities for interpreters and translators continue to grow. Start your training today in this entry-level course designed to develop the skills and confidence for interpreting in the legal field. You will learn legal terminology and idiomatic expressions, with an...
Management Certificate Part 2 Management Boot CampSEF-3001FU
Enhance your management skills through this course for supervisors, managers, and emerging leaders. Nothing creates success like a solid foundation. Discover the keys for effectively managing your employees. Find out how to create clear expectations, engage and motivate empl...
Management Certificate Part 3: Managing Generations in the WorkplaceSEF-3001GU
Gain an understanding of managing employees from different generations. Discover what motivates each generation, what incentives they respond to, and what messages they value.
Management Certification Part 1 Collaborative ManagementSEF-3001EU
Whether you manage or lead people, collaborative skills are essential to help harness the energy of groups for maximum performance and productivity. Knowledge of collaborative skills will enable you to gain participation quickly. Students will learn how to get input and buy-...
Managing a Multigenerational WorkforceSEF-3001BY1
Generational diversity gives an organization a range of talents, but managing different skill sets and mindsets can thwart leaders if they are not prepared. This highly interactive course offers insights into each generation’s work and communication styles – and explores way...
Memorization and Note-Taking Techniques for InterpretersFLI-3700B7
Qualified interpreters and translators are in high demand, and the field is growing. This course provides training and practice in memorization and note-taking techniques, which are tremendous assets in Consecutive Interpreting (CI).
Merrill Ream Speed ReadingCSP-4000DFE
Acclaimed speed reading expert will teach you how to save time by reading faster with better comprehension. Are you struggling to keep up with a flood of email, articles, reports, and books? Save yourself hours of time and increase your productivity by learning this effectiv...
Microsoft Excel 2013 Advanced [Spanish]OST-3100D7
Amplíe sus conocimientos de Microsoft Excel 2013 aprendiendo a trabajar con tablas dinámicas, macros, funciones financieras, formateo y funciones avanzadas, auditoría, colaboración, compartiendo hojas de libro en el Internet e integrando Excel con otros programas. Este curso...
Microsoft Office for the Administrative Assistant - Level 1 [Spanish]OST-3100C7
Este curso está diseñado para preparar a los estudiantes con las habilidades de computo de la oficina para estudiantes que esten interesados en obtener un trabajo como auxiliar administrativo. El estudiante aprenderá a utilizar Microsoft Office en la computadora como herrami...
Microsoft Project Advanced 2016 Part 2SEF-3001HM1
This course covers more advanced features and functions of Microsoft Project Professional 2016. In Part 1, you learned the basic features used during the planning phase of a project. Part 2 covers the advanced knowledge and skills required to update a project plan during the...
Navigating Customer EncountersSEF-3001HE1
This training incorporates concepts and scenarios to challenging situations. Participants will learn their role in creating positive, successful customer experiences, by learning to listen, defuse and resolve situations. Additionally, participants learn, explore and practice...
Outlook Level 2SEF-3001HM2
You will build on skills gained in Outlook Level 1 by gaining a more in-depth understanding of the Outlook productivity application. Topics such as how to customize mail accounts, perform advanced searches, create rules to automate tasks, and manage calendar options will all...
ParalegalSEF-7932G
This course prepares you for success in a growing career field. You’ll learn about the American legal system, how to conduct legal research and legal interviews, how to perform legal analyses, and more. This training will prepare you to become a legal secretary or paralegal...
ParalegalSEF-3001HE
The Paralegal Online Training Program will prepare you for success in this growing career field. You'll learn about the American legal system, how to conduct legal research and legal interviews, how to perform legal analyses, and more. Your training will prepare you to becom...
Professional Certification in Digital MarketingSEF-3001CP
This course is ideal for those who plan, implement, and measure digital strategies – or those interested in pursuing a career in the field. It provides a well-rounded introduction to digital marketing disciplines that prepares participants for a specialized role in the marke...
Project 2016, Level 2SEF-3001HK2
You will build on knowledge gained in Project Level 1 by developing skills to update a project plan, follow progress, run reports and personalize project settings. By the end of the course, you should understand how to complete projects timely, within budget, and implement p...
Project Management for ConstructionCAR-3200A1
This class provides instruction in project management for the construction trades. Students will learn about construction materials and methods, mathematics, communications, safety, human resources, scheduling, and customer service. Upon completion of the course, students wi...
Project Management ProfessionalSEF-3001HU1
This is an instructor-led training class designed to teach students best practices for initiating, planning, executing, controlling, and closing a project. Students will learn to manage project quality, scope, cost, timeline, and risks. Students will also learn about human r...
Project Management Professional (PMP) Prep SeriesSEF-3001UE
Learn how to prepare for the Project Management Institute's prestigious PMP® certification exam. The two-course series will demystify the PMBOK® Guide, including relationships between inputs, outputs, tools and techniques.
Project Management Professional Exam Prep with Organizational LeadershipSEF-3001FP
Are you an experienced project manager seeking a certification in Project Management while also enhancing your organizational leadership skills? If so, this course is for you. Experienced project managers will receive the knowledge and skills necessary to successfully compl...
Real Estate Post Licensing: Contracts and Closing (302)SEF-3001JQ2
This is one of the three 30-instructional-hour courses in the North Carolina mandatory post-licensing program. At least one course must be completed annually by NC provisional brokers within three years after initial licensure to remain eligible for active status. (Classes d...
Sandler Foundations Sales TrainingSEF-3001HT1
The Foundations Program is designed to provide an understanding of basic skills, techniques, and behaviors needed to improve sales performance.The Foundations program gets sales professionals on the right track to implement a clear sales process that results in predictable s...
Side Hustles to Supplement IncomeHRD-3003AX2
Today's technology-based society offers many opportunities to supplement income. Assess your own readiness for earning extra money in our “gig” economy – your outlook and aptitude for using your phone and the internet to take on short-term work assignments. Explore how to fi...
Smarter Money Management: Keys to Making Good Financial DecisionsHRD-3008R2
Financial planning is essential for adults seeking to move toward a living wage. Learn how to start a budget, re-build credit scores, manage debt, manage expenses, eliminate unnecessary spending, and develop a wage improvement plan. Discover a framework for making sound econ...
Social Media FundamentalsSEF-3001EZ2
Improve your online visibility by using social media to achieve your personal and professional goals. Reach thousands of potential customers with little-to-no expense. Those with no experience in social networking will build the skills to advertise ideas, promote messages, u...
Special Event PlanningSEF-3001C3
Make your next event extraordinary by learning to plan professional and polished events for any occasion. Discover how to prepare budgets, design programs and invitations, and select music. Tap into your creativity when choosing food and flowers. Learn the latest scheduling...
Stepping Up and Mastering Essential ConversationsSEF-3001BX1
We’ve all been there: You need to talk to someone about something important, but you’ve danced around the issue until your message got lost or the person you wanted to reach became angry or defensive. This course can change that – it shows diverse groups how to discuss issue...
Team Leader TrainingSEF-3001BL1
This course provides training in the skills needed for team leadership, including communication, goal setting, time management, motivation, improved efficiency, diagnosing problems, and training others.
Team Leading Skills for New Supervisors and ManagersSEF-3001BT1
This course introduces the basic concepts of team leadership to newly-assigned supervisors and managers. Highly-interactive classes will include personality analysis and practice sessions on effective communication and conflict resolution.
Technology Skills for Workplace EffectivenessHRD-3005BH2
Improve your technology skills to enhance your potential for success in the workplace! This course will help you improve keyboarding speed and accuracy, create more effective emails, conduct efficient internet searches to find online resources, and use word processing and sp...
The Complete Project Manager with CAPM and PMP PrepSEF-3001VE
The Complete Project Manager with CAPM® and PMP® Prep online training program provides you with a thorough understanding of project management. In the Essentials of Project Management portion of the program, you’ll gain a solid foundation of project management concepts and g...
The Essentials of Project ManagementSEF-3001EZ1
This instructor-led training introduces participants to the basics of project management. It combines lecture and discussion with the hands-on application of useful project management principles, tools, and techniques through applied case study exercises. The course covers t...
Beyond the Basics: Business Writing for Non-Native English SpeakersCOM-3711E2
This course is designed for non-native English speakers to help improve their ability to communicate in writing in the workplace. Topics include business email, formal/informal language, precise use of grammar, common errors and how to avoid them, business etiquette, and wri...
Build Secure Android Apps for BusinessSEF-3001KT2
Android is the most widely used mobile operating system. This open-source, Google platform runs on multiple devices such as televisions, streaming boxes, tablets, vehicle dashboards, and smartphones. This course will help those with object-oriented programming experience lea...
Grow Your Business Using FacebookSEF-3001U1
This course is for the small business owner or entrepreneur who wants to establish a presence on Facebook as a tool for business growth. Social media has become an important and necessary part of the marketing mix for businesses of all sizes. Small business owners or entrepr...
Grow Your Business with TwitterSEF-3001S1
This course is for entrepreneurs and small business owners who want to establish a presence on Twitter and use it as a tool for business growth. Social media is now an essential marketing tool for businesses of all sizes. Tools like Twitter can enhance brand, reach target ma...
How to Start a Food Truck BusinessSEF-3001B3
Are you interested in starting a food truck business? This course will show you how to be a part of the hottest dining trend around! You’ll find out what’s required to operate a mobile food unit safely and legally – licenses and permits; zoning laws; federal, state, and loc...
Managing Your Small Business Finances Using QuickBooksSEF-3001O1
This course provides hands-on experience in the basic set up of a small business accounting system. It help students understand the financial management of a business, including standard financial statements important for most small businesses, how transactions affect financ...
Small Business Center - SBCSBC-001
The Wake Tech Small Business Center (SBC) is a state-funded organization which is part of the Small Business Center Network of North Carolina (SBCN). The SBC provides small business owners with the information they need for starting or expanding a small business through conf...
The Business of Writing for Young AudiencesSEF-3001IK2
If you have ever dreamed of writing a children's book or a young adult novel, this is great place to start!. During this course, you will focus on both the craft and the business side of writing books for young audiences. Discover the audience and the market. Develop your w...
Using LinkedIn to Drive Revenue: For Entrepreneurs, Business Owners and Sales ProfessionalsSEF-3001P1
LinkedIn is one of the most powerful tools on the web for global business networking, connecting, and reputation enhancement. The course shows you how to use this powerful tool to build a global and local business network, enhance your reputation, create networking equity in...
3D PrintingSEF-3001BQ1
This hands-on approach to the many aspects of 3D printing (additive manufacturing) uses a Fused Deposition Modeling (FDM) system in a safe and efficient manner. The course provides training in computer-aided manufacturing (CAM) using a business grade 3D Printer and 3D CAD So...
Administrative Dental AssistantSEF-3001TG
The Administrative Dental Assistant Online Program will prepare you for a new career in a dental office. This nationally recognized Administrative Dental Assistant Online Certificate Program will teach you the essential skills for managing the business aspects of a dental pr...
Alteryx and Tableau for Professionals (2 day)SEF-3001ED2
This two-day, hands-on workshop introduces Alteryx and Tableau, two modern business intelligence tools. Participants will complete exercises to learn concepts in data preparation and visualization. The hands-on workshop is valuable for business users of Excel looking for eas...
American Red Cross BabysittingCSP-4000IL2
Are you a current or future babysitter? Do you enjoy playing with kids? Do you see yourself as a future teacher or counselor? If you answered yes to any of these questions, this camp is for you! The American Red Cross Babysitting Camp will give you all the tools you need to...
Auto Dealers Annual Renewal 6-Hour Licensing CourseSEF-3001H7
Motor vehicle dealers in North Carolina are required to complete six hours of continuing education each year in order to renew their license; the intent is to keep dealers up to date on issues that have an impact on their business. This course provides a brief overview of th...
Barbering I - IntroductionBAR-3100I7
Are you creative? Do you enjoy networking? Do you want a career instead of a job? Have you dreamed of owning your own business? If so, the barbering field may be for you! Become part of an industry that’s always in demand! Prepare for employment as an apprentice and as a reg...
Barbershop ManagementBAR-3100E7
This program introduces the administrative aspects of barbershop management. Topics include salon location, new business financing, operating expenses, permits and insurance, leases and rental agreements, business tools and marketing, personnel, and record keeping. Participa...
Basic Culinary and Restaurant CertificationHOS-3075B3
Enhance your kitchen and restaurant skills for employment in the culinary/restaurant field – the fastest-growing market segment in today’s economy! You’ll learn how the food industry operates in a business environment as you prepare for work in hotels, restaurants, catering...
Basic Culinary Arts & Restaurant Fundamentals CertificationHOS-3075E3
Would you like to build skills for work in the culinary/restaurant industry? If so, this course is for you! Learn how the food industry operates in a business environment while understanding food service techniques, food safety, and other food production basics. Hands-on tra...
Certificate in Aging Studies Part 1SEF-3001IX2
Gain a well-rounded understanding of issues regarding aging and learn how you can better serve older adults as they face various challenges in their lives. Aging studies, also called gerontology, is one of the fastest growing areas of study in the U.S. and is an expanding a...
Certificate in Non Profit Administration (Program Evaluation for Non Profits)SEF-3001CU
Non-profits today need to be run like a business in many respects. You have competition, a need to generate income and a surplus, and staff need to be even more productive. Get the best training on revenue generation for nonprofits, and program evaluation for nonprofits, wit...
Certificate in Social Media Strategy and ManagementSEF-3001AW
Are you ready for your business to stand out? One of the most creative ways to promote your business involves social media marketing. The Certificate in Social Media Strategy and Management course prepares you with the tools needed to plan, execute, and assess a comprehensi...
Certified Information Systems Auditor (CISA)SEF-3001EP
Enhance your career by earning CISA—world-renowned as the standard of achievement for those who audit, control, monitor and assess information technology and business systems. The ISACA Certified Information Systems Auditor (CISA) exam is designed to certify the competency o...
CompTIA Project+ PK0-004SEF-3001HU2
Learn how to plan, initiate, and manage information technology projects. Discover how to be able to apply effective project management techniques to improve the efficiency of projects. Obtaining the Project PK0-004 certification gives you a competitive advantage with compa...
Confidence in Public SpeakingSEF-3001JB2
Whether it is a business presentation or an impromptu speech for coworkers, speaking in front of an audience at work can make some people anxious. Improve your ability to communicate with this course, which introduces basic principles of speech communication. Develop confide...
Create Your Own WordPress WebsiteSEF-3001N1
This class walks students through the complete process of creating a website, from purchasing a domain name to building the site with WordPress, populating it with content, and understanding how to maintain it. Students will leave the course with a completely-functional webs...
Entrepreneurship for Transitioning WarriorsSEF-80091
Assess your ability as an entrepreneur and the feasibility of your business or idea. Learn how your military experience will help you as an entrepreneur. Learn how to develop a complete business plan for starting and running your new or existing business over the course of...
Exploring the Profession of Automotive DetailingHRD-3004BS2
Learn about opportunities in the auto detailing field, an industry with faster-than-average growth. Find out how to generate income by operating a business, working for a dealership, or cleaning cars as a hobby. Learn how to set short and long-term goals that can lead to hig...
Freight Broker/Agent TrainingSEF-3001IG
Prepare to enter the freight/logistics industry – become a freight agent or start your own freight broker business. You’ll connect shippers and manufacturers with transportation companies, and manage those shipments. This course will help you build the skills you need to tak...
French for TravelCSP-4000CL2
Learning basic French phrases will go a long way to making your next trip to France or French-speaking countries successful. The course focuses on the vacation traveler but is also appropriate for business travelers and those planning short-term residence (exchange students,...
Hire Yourself: Create Your Own CareerHRD-3004BM2
Explore opportunities for self-employment with little startup expenses. Learn about various possibilities for launching and developing a business of your own and how to get started. If your work history is less than ideal or if you have limited education, a criminal record,...
How to Become a PAID Public SpeakerSEF-3001AZ2
This course will teach you how to craft a powerful signature speech – and how to build a business so that you can get PAID to talk! You’ll learn a five-step process from a professional speaker who has made more than a thousand presentations, in all 50 states and numerous oth...
Information Security Master Certification Training (Vouchers Included)SEF-3001ZG
In today’s world, security is a constant concern of any business or organization. With techniques changing every day, it is paramount that companies protect themselves by having high-level security experts on staff. One small oversight can cost millions, so companies are wil...
Intermediate Dreamweaver CS6WEB-3000LE
Take your Adobe Dreamweaver skills to the next level with more advanced web design techniques under the tutelage of a proven Web development expert. Whether you're planning a career in web design, designing a website for your business, or developing sites as a hobby, this co...
Intermediate QuickBooks 2014ACC-3150LE
Whether you are a small business owner, bookkeeper, or accountant needing a QuickBooks refresher, after taking this course, you'll feel more confident and secure in accounting for your business. Using QuickBooks to its full potential goes far beyond learning the basic featu...
Intermediate QuickBooks 2015ACC-3150KE
Learning how to use QuickBooks to its full potential goes beyond learning the program's basic features. Even experienced QuickBooks users struggle when applying certain business situations to QuickBooks. In this course, we'll go beyond the basics as you master QuickBooks' mo...
Intermediate QuickBooks 2016ACC-3150NE
Learning how to use QuickBooks to its full potential goes beyond learning the program's basic features. Even experienced QuickBooks users struggle when applying certain business situations to QuickBooks. This course also covers many other common topics that small business o...
Intro to Crystal ReportsDBA-3110AE
Want to "wow" people with your business reports? You can master the techniques pros use to produce attractive, reader-friendly reports for any audience. Designed for Crystal Reports XI, Crystal Reports 2008, and Crystal Reports 2011, this course will teach you how to transfo...
Introduction to Alteryx and TableauSEF-3001DX2
This one-day workshop provides an overview of two modern business intelligence tools, Alteryx and Tableau – alternatives to Excel. Participants will learn through hands-on activities how to use these tools to generate interactive reports.
Introduction to InDesign CS6OST-3100LE
In this Adobe InDesign CS6 class, you'll get hands-on desktop publishing training and come away knowing how to use this popular page layout software program to design and create professional-quality letterhead, business cards, brochures, PDF files that play movies, and more....
Introduction to Internet Writing MarketsSEF-3001FE
The Internet provides unlimited opportunities if you're a writer, whether you just have a few hours a week to blog or want a full-time publishing career or just plan to promote your books or business on the Web. There is no single way to become successful writing for the Web...
Introduction to NetworkingNET-3100AE
This course explains computer networking basics in easily-understood terms, using concepts common to everyday, non-computing experience. A brief introduction to networking history provides context, explaining how networks have become important to businesses and individuals....
Introduction to QuickBooks 2013ACC-3150DE
Whether you're new to QuickBooks or have already used earlier versions of this accounting software program, this course will empower you to take control of the financial accounting for your business. With QuickBooks, you get the same ease of use of Quicken coupled with a mor...
Introduction to QuickBooks 2015ACC-3150FE
QuickBooks is designed especially for the small to mid-sized business owner who needs a fully functional accounting system that's also easy to use. Learn how to quickly and efficiently gain control over the financial aspects of your business by using this powerful software p...
Introduction to QuickBooks OnlineCAS-3080AOE
Use this cloud-based accounting software program to record income and expenses; enter checks and credit card payments; track your payables, inventory, and receivables; and much more. This powerful program has helped thousands of business owners manage their finances. With th...
Intuit QuickBooks Cloud IntroductionSEF-3001LS2
QuickBooks is an industry-leading program mainly used in small and medium-sized businesses for accounting, payroll, payments, and time-tracking. This course focuses on hands-on learning to cover user interface navigation, planning, company profile customization, opening bala...
Italian Beginning Part 3CSP-4000BL3
Ready to learn more Italian? Take your conversational skills further by adding vocabulary and practicing grammar. You’ll build language skills you can use in travel and business — while learning more about Italian culture.
LaunchHollySpringsSEF-3001GK1
Assess your ability as an entrepreneur and the feasibility of your business or idea. Learn how to develop a complete business plan for starting and running your new or existing business over the course of eight three hour classroom sessions. Be guided through a thorough thou...
Logistic Regression for Predictive ModelingSEF-3001LJ2
Predictive modeling uses techniques designed to predict future behavior, which can increase business growth. This course is designed for participants with SAS data set and statistical model building experience, along with an introductory knowledge of linear and logistical re...
Microsoft SharePoint 2010 for Power Users and Site Collection AdministratorsSEF-7CL
In this course for SharePoint 2010 power users and site administrators, you will gain an understanding of the major components of SharePoint 2010 and learn the new features and capabilities of SharePoint 2010. During the hands-on labs, you will walk through the site-creation...
Natural Hair Care SpecialistCOS-3104A7
Ready to become a licensed professional in the Natural Hair Care field? Enroll in our training program to prepare for the NC State Cosmetic Arts Hair Care Braiding License Exam. This course covers hair twisting, braiding, wrapping, extending, and locking hair, along with the...
Performing Payroll in QuickBooks 2014ACC-3150PE
Preparing payroll in any small business can be a daunting task. Whether you have one employee or 20, the federal and state requirements are often the same! However, by using the payroll feature in QuickBooks 2014, you can master efficient techniques for creating paychecks, p...
Planning the Entrepreneurial VentureSEF-80101
Assess your own entrepreneurial abilities and the feasibility of your business ideas. Over the course of eight three-hour sessions, you’ll develop a business plan for starting and running a new business (or operating an existing one). You’ll examine every element of a busine...
Pricing Analytics (1 Day)SEF-3001EA2
This one-day workshop focuses on using analytics to better understand pricing and promotional programs. Research shows that companies using an analytics-driven approach to pricing significantly out-perform their competitors. The workshop will cover business-to-customer and b...
Quickbooks 2013 for ContractorsACC-3150EE
QuickBooks 2013 for Contractors is designed specifically for the unique bookkeeping needs of the construction industry. In this six-week course, you'll learn how to use the Premier Contractor Edition of QuickBooks 2013 to run your business more efficiently. Lessons are clear...
Research Methods for WritersSEF-3001BE
Attention writers! Learn the most efficient and effective methods for researching a writing project – fiction, nonfiction, business . . . even term papers and dissertations. Modern research techniques are boundless. The trick is to know where to look and what to look for. Th...
Resources for SeniorsCSP-4000HY2
A collective of resources and informed choices for the maximum independence of older adults, adults with disabilities, and veterans. The course will cover volunteerism and opportunities for businesses to be involved with seniors. Class discussion, participation, and input wi...
Russian Fundamentals Part 2SEF-3001EU2
This course is designed for students who know the Russian alphabet, the main rules of pronunciation and reading, and how to generate basic phrases. The explanatory style of the course is simple and provides numerous examples to illustrate points of grammar as they arise. The...
SAP Crystal Reports 2016: Part ISEF-3001KR2
Information is essential for sound business decisions. Reporting tools can help businesses quickly access data sources and generate customized reports. In this part one of a two-part course, participants will learn to enhance reports using Crystal Reports 2016, using its pro...
Secrets of the CatererSEF-3001IE
Catering is a business that has become very popular, especially for those who love to cook and plan parties. From weddings, to showers, to business parties, catering is a home-based business that gives the caterer an exciting and creative career. In this introductory course,...
Tableau Desktop FundamentalsSEF-3001FC2
Tableau Software is a world leader of Tableau Desktop, a powerful, business intelligence (BI) software. Participants will learn basic terminology and concepts, and develop skills to analyze data, create powerful graphical representations of data, and produce shareable, inter...
Technical WritingSEF-3001ABG
Master the composition skills needed for a career in business and industry. This course is designed for anyone who wishes to develop technical writing abilities at a professional level. You'll learn research methods, audience considerations, style, drafting and revision tech...
Veterans Entrepreneurship AdvantageSEF-3001V1
Assess your potential as an entrepreneur and the feasibility of your business or idea, and learn how your military experience can help. In eight three-hour sessions, you’ll learn how to develop a comprehensive business plan for your new or existing business and create a firs...
Visio Level 1SEF-3001GA2
In today’s workplace, visual diagrams are an essential part of communication, from road maps to sales flows to process charts. Microsoft Visio provides an intuitive, customizable tool for creating professional visual products using its extensive gallery of shapes. Learn to u...
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