Workforce Continuing Education Course Catalog

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Better Business Writing, Level 1: How to Sharpen Your Writing StyleSEF-3001AO21 available classes
Strengthen your writing by eliminating wordiness and writing more concisely Plan your business documents to save time rewriting. Know the difference between the active and the passive voice and when to effectively use them. Learn this and more by doing writing exercises alon...
Business & Marketing WritingCOM-3711GE2 available classes
Write great marketing copy to improve your company's image and your chances of getting hired or promoted. Are you a writer working in the business world? Or a marketing professional responsible for great marketing copy? You may need training for your current position – or yo...
How to Start Your Own Business (spanish)MLS-3230C21 available classes
Este curso está diseñado para pequeños y nuevos empresarios. Éste, lo guiará paso a paso en las etapas iniciales para desarrollar su idea de negocio. Aprenda como obtener licencias y permisos, a hacer investigaciones de mercado y la competencia, y a desarrollar un plan só...
ITIL® 4 FoundationSEF-3001HF11 available classes
In this 2-day course participants receive an introduction to the Information Technology Infrastructure Library version 4, commonly known as ITIL® 4. ITIL 4 provides a set of guiding principles and best practices that are commonly used by organizations around the world to gen...
Performing Payroll in QuickBook 2015ACC-3150GE1 available classes
Preparing payroll in any small business is a daunting task. Whether you have one employee or 20 employees, the federal and state requirements are often the same. By using the payroll feature in QuickBooks 2015, you can master efficient techniques for creating checks, paying...
Activity Coordinator for Long Term CareHSE-3264A41 available classes
This course provides basic training for those interested work as an activity coordinator in a healthcare setting. The NC Division of Facility services require activity coordinators in adult care homes to complete at least 50 hours of training in an approved course. In additi...
Agile Project ManagementSEF-3001EV11 available classes
Agile Project Management is an instructor-led, training class designed to introduce participants to the basics of the agile project management discipline. The course structure effectively combines introductory lecture and discussion with hands-on application of useful agile...
EPIC 30 Online Teaching CertificateSEF-3001BO21 available classes
This 30-hour professional development training concentrates on online pedagogy and universal design for learning (UDL) principles. Courses cover best practices in course navigation and design, online communication and collaboration, online assessments, UDL, pedagogy, andrago...
Fundamentals of Project ManagementSEF-3001EG11 available classes
The Fundamentals of Project Management training is designed to provide an introductory overview of the project management discipline. The training effectively combines introductory lecture and discussion with hands-on application of the most basic project management princi...
Grammar Refresher Part 1SEF-3001AV21 available classes
Gain confidence in your ability to produce clean, grammatically correct work. You'll explore the basics of English grammar--like comma rules, correct punctuation and capitalization--and lots more. Reacquaint yourself with old, forgotten rules, meet some new ones, and revisit...
Grammar Refresher Part 2SEF-3001AU21 available classes
In this class we will pick up where we left off in Part 1. We'll begin with a self-paced quiz to review the topics from Part 1 and continue on hitting important grammar topics. Get clear on apostrophes and the who/whom dilemma, and learn more about correct comma use.We will...
Leadership Skills for the Project ProfessionalSEF-3001EX11 available classes
Leadership Skills for the Project Professional is a two day, instructor-facilitated, learning course designed to develop the leadership attributes of the project/program management practitioner. The basic premise of the course is to facilitate the migration from a manager to...
Lean Six Sigma Black Belt CertificationSEF-378CL1 available classes
Students entering this training will gain a detailed understanding of six sigma principals and project-applicable best practices. The program includes intensive training and hands-on exercises that will train each participant how to deploy and lead process improvement strate...
Lean Six Sigma Green Belt CertificationSEF-3001CP11 available classes
In this training, students will work with detailed Value Stream Maps and identify areas of waste, with an in-depth look at the sources of defects and associated quality issues. They will apply Lean Six Sigma tools – including statistical analysis – to reduce waste and verify...
Lean Six Sigma White BeltSEF-3001CM12 available classes
This course is basic awareness training that provides the core concepts of Lean and Six Sigma, with a focus on basic Lean practices and quality improvement tools. You will be introduced to the DMAIC methodology – Define, Measure, Analyze, Improve, and Control. You’ll learn h...
Lean Six Sigma Yellow Belt CertificationSEF-3001CN11 available classes
This course introduces the core methodologies of the Lean Six Sigma Process Improvement Model (D.M.A.I.C.), which combines the disciplines of Lean and Six Sigma. The course provides an overview of Lean Six Sigma and introduces the core concepts of the LSS process improvement...
Medical Field Interpreter TrainingFLI-3700A71 available classes
This entry-level course helps build skills and confidence for interpreting in the medical field. Students will learn terminology and idiomatic expressions used in medicine, with an emphasis on clear communication. Practice in mock medical scenarios will allow students to use...
Merrill Ream Speed ReadingCSP-4000DFE1 available classes
Acclaimed speed reading expert will teach you how to save time by reading faster with better comprehension. Are you struggling to keep up with a flood of email, articles, reports, and books? Save yourself hours of time and increase your productivity by learning this effectiv...
PMP/CAPM Exam PreparationSEF-751314 available classes
Prepare for the Project Management Institute (PMI) exam for certification as a Project Management Professional, or PMP. Find out how to manage project quality, scope, cost, timeline, and risks and learn about human resources, procurement, integration, communication, professi...
Project Management for ConstructionCAR-3200A11 available classes
This class provides instruction in project management for the construction trades. Students will learn about construction materials and methods, mathematics, communications, safety, human resources, scheduling, and customer service. Upon completion of the course, students wi...
Project Management FundamentalsMLS-3810IE2 available classes
More projects are underway today than ever before – projects to create new computer applications, erect bridges and buildings, improve processes, develop new products, and reorganize company operations. Many organizations lack project management skills, and as a result, the...
The Essentials of Project ManagementSEF-3001EZ12 available classes
This instructor-led training introduces participants to the basics of project management. It combines lecture and discussion with the hands-on application of useful project management principles, tools, and techniques through applied case study exercises. The course covers t...
Translation and InterpretationFLI-3700C21 available classes
This general course provides students with real-life translating and interpreting practice in a variety of fields. The course addresses the skills required and the tools and technologies used in translation and interpretation. Students will be prepared for further study in t...
Build Secure Android Apps for BusinessSEF-3001KT21 available classes
Android is the most widely used mobile operating system. This open-source, Google platform runs on multiple devices such as televisions, streaming boxes, tablets, vehicle dashboards, and smartphones. This course will help those with object-oriented programming experience lea...
Creating a Successful Business PlanMLS-3230IE2 available classes
Turn your business ideas into a solid plan for financing and long-term success.
Effective Business WritingSEF-3001EE2 available classes
Do you have a nagging suspicion that a small improvement in your writing skills might also improve your career prospects? Don't let small gaps in your business writing skills prevent you from reaching your full potential! It doesn't matter whether you're a clerical worker, a...
How to Start a Food Truck BusinessSEF-3001B31 available classes
Are you interested in starting a food truck business? This course will show you how to be a part of the hottest dining trend around! You’ll find out what’s required to operate a mobile food unit safely and legally – licenses and permits; zoning laws; federal, state, and loc...
Start Your Own Small BusinessMLS-3230HE1 available classes
Stop dreaming and learn how to start your own successful small business.
Starting Your Own Business in Health and HealingSEF-3001AE1 available classes
Have you dreamed of creating your own business in health and wellness? This growing field offers independence, flexibility, control over your own life, and incredible financial rewards - as well as personal fulfillment. Learn everything you need to know about becoming a heal...
Using Social Media in BusinessMKT-3419GE1 available classes
One of the biggest challenges for most business owners is to find a continuous supply of new customers. Over the past decade, some have differentiated themselves by leveraging the Internet and social media to do just that. Whether you consider yourself a social media novice...
Career Transitions Forum: Lecture Series for Business ProfessionalsHRD-3006X21 available classes
Are you changing careers? This course is for you. Enjoy lectures, activities, and opportunities for networking and support. Topics vary weekly and incorporate professional community resources that provide a current, real-world perspective on the job market. Craft strategies...
Mastery of Business FundamentalsMLS-3810BE1 available classes
Acquire practical experience in strategic planning, management, and finance without enrolling in an MBA program.
Start and Operate Your Own Home-Based BusinessMLS-3230DE1 available classes
An experienced entrepreneur teaches you how to develop the motivation, discipline, and creativity to quit your job and be your own boss.
Administrative Assistant ApplicationsOSC-3602BE1 available classes
Discover how time management, accounting, business law, organizational behavior, and management affect administrative assistant responsibilities and activities. Learn the basics of accounting, including the general ledger and key accounting terms, and see how financial state...
American Red Cross BabysittingCSP-4000IL22 available classes
Are you a current or future babysitter? Do you enjoy playing with kids? Do you see yourself as a future teacher or counselor? If you answered yes to any of these questions, this camp is for you! The American Red Cross Babysitting Camp will give you all the tools you need to...
Apartment Maintenance Technician TrainingMNT-3066B21 available classes
This course prepares students for entry-level employment in maintenance in the multi-family/apartment housing industry. It covers the “inside” of the business as well as interior and exterior maintenance, electrical systems, plumbing, HVAC, and appliance maintenance and repa...
AWS FundamentalsSEF-3001IH22 available classes
For most businesses today, cloud computing has become a core competency in most organization's IT infrastructure. Demand has increased and will continue to increase for IT professionals who have the ability to design, deploy, and manage cloud applications. Amazon Web Service...
Becoming a Grant Writing ConsultantCOM-3711QE1 available classes
Good grant writing consultants are always in demand! Become an expert in the red-hot grant consulting field. Your instructor, a national grant consultant, will teach you what services to offer, how to find clients, and how to set fees for your own home-based business. Use yo...
Beginning Conversational FrenchEDU-3001IE2 available classes
Discover how easy it can be to learn common words and phrases for both leisure and business.
Certificate in Social Media Strategy and ManagementSEF-3001AW1 available classes
Are you ready for your business to stand out? One of the most creative ways to promote your business involves social media marketing. The Certificate in Social Media Strategy and Management course prepares you with the tools needed to plan, execute, and assess a comprehensi...
Exploring Information Technology & Cybersecurity CareersHRD-3004BO22 available classes
Regardless of the type of business, companies use computers to either enhance their products or improve their services. In this class, you will learn about high-demand computer and technology occupations with a focus on those involving Cisco, CompTIA, and Cybersecurity skill...
Fundamentals of Supervision and ManagementMLS-3808DE2 available classes
Learn the language of management and master the basics of business! If you’ve recently been promoted or want to be a more effective supervisor, this course is for you. You’ll learn how to transition from employee to manager and how to manage your time to deal with constant d...
How to Become a PAID Public SpeakerSEF-3001AZ21 available classes
This course will teach you how to craft a powerful signature speech – and how to build a business so that you can get PAID to talk! You’ll learn a five-step process from a professional speaker who has made more than a thousand presentations, in all 50 states and numerous oth...
Interpersonal CommunicationCOM-3711EE1 available classes
Learn strategies for success in everyday interpersonal communication. You'll explore clear examples of verbal and nonverbal habits, effective listening, self-concept, differences in cultural and gender conversation styles, and conflict management. You'll also get practical t...
Introduction to Computer SecurityNET-3100EE1 available classes
Learn from a security expert about the fundamentals of PC and network security. What you don't know about PC security really can hurt you! Learn why you're at risk and what you can do to protect personal and business data. This course will quickly bring you up to speed on th...
Introduction to QuickBooks 2015ACC-3150FE1 available classes
QuickBooks is designed especially for the small to mid-sized business owner who needs a fully functional accounting system that's also easy to use. Learn how to quickly and efficiently gain control over the financial aspects of your business by using this powerful software p...
Introduction to QuickBooks 2016ACC-3150ME1 available classes
Whether you're new to QuickBooks or have already used earlier versions of this accounting software program, this course will empower you to take control of the financial accounting for your business. Learn to manage the financial aspects of your small business quickly and e...
Introduction to QuickBooks OnlineACC-3150BE1 available classes
Use this cloud-based accounting software program to record income and expenses; enter checks and credit card payments; track your payables, inventory, and receivables; and much more. This powerful program has helped thousands of business owners manage their finances. With th...
Introduction to TableauSEF-3001IG21 available classes
Tableau is a popular business intelligence and data analytics tool. Gain basic skills using the program’s interactive data visualization features. Explore ways to represent different information visually using charts, graphs and dashboards.
Microsoft Excel 2016 Level 2SEF-3001JS23 available classes
Microsoft Excel is a widely-used application. This popular spreadsheet program is essential to businesses, academia, and personal data organization. After completing this second course in the four-part series, participants will be able to effectively manage workbooks by us...
Microsoft Excel 2016 Level 3SEF-3001JT22 available classes
Microsoft Excel is the most widely-used spreadsheet program in business and academia. After completing this third course in the four-part series, participants will be able to analyze large amounts of data and extract actionable information. Students will gain skills to wor...
Natural Hair Care SpecialistCOS-3104A71 available classes
Ready to become a licensed professional in the Natural Hair Care field? Enroll in our training program to prepare for the NC State Cosmetic Arts Hair Care Braiding License Exam. This course covers hair twisting, braiding, wrapping, extending, and locking hair, along with the...
Research Methods for WritersSEF-3001BE1 available classes
Attention writers! Learn the most efficient and effective methods for researching a writing project – fiction, nonfiction, business . . . even term papers and dissertations. Modern research techniques are boundless. The trick is to know where to look and what to look for. Th...
Secrets of the CatererSEF-3001IE1 available classes
Catering is a business that has become very popular, especially for those who love to cook and plan parties. From weddings, to showers, to business parties, catering is a home-based business that gives the caterer an exciting and creative career. In this introductory course,...
Starting a NonprofitMLS-3710BE1 available classes
Industry veteran shows you how to take a nonprofit business from vision to reality.
Understanding the Human Resources FunctionMLS-3809AE1 available classes
This course is designed to help those without human resources experience understand this vital link in the organizational chain. It will prepare business owners and managers to handle basic HR functions to ensure the best possible result.
Writing EssentialsCOM-3711OE1 available classes
Become the wordsmith you’ve always wanted to be! Master the essentials of writing so you can excel at business communications, express yourself clearly online, and take your creative talents to a new level. In this course, you'll learn writing tools and develop skills that c...
Business Entities Tax ClassSEF-3001Q1
This course provides practical advice for tax practitioners serving small businesses. The course highlights new court rulings, regulations, and other updates important for small business clients.
Business Etiquette 101SEF-3001JD2
Become a poised and polished professional! Learn all the forms of workplace etiquette in this “real-world” course – for phone and voicemail, dining, meetings, wardrobe, and much more. The course focuses specifically on etiquette for the business environment.
Better Business Writing, Level 2: Get Your Emails Read & More Business Writing TipsSEF-3001AN2
Since email writing differs greatly from other types of writing, get yours read by learning many effective email concepts from planning and organizing before you write to crafting strong subject lines and more. Learn strategies for clear and concise email writing. If you...
Administrative Professional with Microsoft Office 2016 MasterSEF-3001QG
Prepare to become an integral part of any professional office team – from small business to major corporation! Learn the foundational skills required to be a successful administrative professional. This course will also teach you Microsoft Office 2016 software and prepare yo...
Employment Law FundamentalsMLS-3810GE
Employment law concepts are critically important to businesses and the general public. Learn the basics of employment law so you can hire, manage, and evaluate employees legally – as a manager, supervisor, small business owner, human resources specialist, or corporate execut...
Event Management and DesignSEF-3001OG
Enhance your career in event planning! This course provides the knowledge and skills to help you advance in the field – or prepare to enter it with a competitive edge. You'll build a foundation for a career or for starting your own events business. This online certificate pr...
HealthCare ReformSEF-3001K1
This course provides a comprehensive view of the health care reform issues that affect individuals and businesses, small and large. This practical class includes many examples, reporting requirements, planning strategies, and a review of actual forms.
Introduction to QuickBooks 2014ACC-3150OE
Gain control of your business as you learn to use this powerful accounting software to create and print invoices, track your payables and receivables, and more. Learn to manage the financial aspects of your small business quickly and efficiently. QuickBooks is designed espec...
LaunchAPEXSEF-3001DR1
Assess your ability as an entrepreneur and the feasibility of your business or idea. Learn how to develop a complete business plan for starting and running your new or existing business over the course of eight three hour classroom sessions. Be guided through a thorough thou...
LAUNCHCARYSEF-406CL
Assess your ability as an entrepreneur and the feasibility of your business or idea. Learn how to develop a complete business plan for starting and running your new or existing business over the course of eight three hour classroom sessions. Be guided through a thorough thou...
LaunchHollySpringsSEF-3001DS1
Assess your ability as an entrepreneur and the feasibility of your business or idea. Learn how to develop a complete business plan for starting and running your new or existing business over the course of eight three hour classroom sessions. Be guided through a thorough thou...
LaunchKNIGHTDALESEF-3001DT1
Assess your ability as an entrepreneur and the feasibility of your business or idea. Learn how to develop a complete business plan for starting and running your new or existing business over the course of eight three hour classroom sessions. Be guided through a thorough thou...
LaunchRALEIGHSEF-3001DQ1
Assess your ability as an entrepreneur and the feasibility of your business or idea. Learn how to develop a complete business plan for starting and running your new or existing business over the course of eight three hour classroom sessions. Be guided through a thorough thou...
LaunchROLESVILLESEF-3001DW1
Assess your ability as an entrepreneur and the feasibility of your business or idea. Learn how to develop a complete business plan for starting and running your new or existing business over the course of eight three hour classroom sessions. Be guided through a thorough thou...
LaunchWakeForestSEF-3001DX1
Assess your ability as an entrepreneur and the feasibility of your business or idea. Learn how to develop a complete business plan for starting and running your new or existing business over the course of eight three hour classroom sessions. Be guided through a thorough thou...
Leading and Developing Effective TeamsSEF-80321
Effective communication is critical for building a successful business team in today’s culturally-diverse workplace. This course, designed to promote team development, uses the Myers Briggs Type Indicator (MBTI) to help participants identify, understand, and appreciate diffe...
Microsoft Office 365 Web AppsSEF-3001HL2
Office 365 is a subscription-based, cloud environment. The online platform includes Microsoft Office applications, productivity apps, and Skype for Business as an online audio/video meeting tool. You will discover how to collaborate and communicate online.
Performing Payroll in QuickBooks 2013ACC-3150CE
Preparing payroll in any small business is a daunting task. Whether you have one employee or 20 employees, the federal and state requirements are often the same. By using the payroll feature in QuickBooks 2013, you can master efficient techniques for creating paychecks, payi...
Administrative AssistantSEF-3001AG
The Administrative Professional program teaches you the fundamental skills needed to obtain employment as an Administrative Professional.
Anger ManagementCOM-3711D4
This course teaches skills and techniques for handling one’s own anger – and provides tips and methods for dealing with anger in others. The course focuses on identifying the underlying causes of anger as well as specific patterns, situations, and anger “triggers” that are u...
Applied Microsoft ProjectSEF-3001FI1
Applied Microsoft Project is a two day, instructor-led, training course designed to introduce participants to the basic and intermediate tools of the Microsoft Project (MS Project) software application. Though this class is not designed as an advanced course in MS Project, i...
Bookkeeping Certification Exam Prep and QuickBooks Hands-On TrainingSEF-3001GI2
Develop mastery of six areas relevant to adjusting entries, correcting accounting errors, payroll, depreciation, inventory, internal controls and fraud prevention. Learners will prepare for the national Certified Bookkeeper exam through hands-on QuickBooks training. Course r...
Certified Scrum Master and Agile Application TrainingSEF-3001R1
A dynamic, interactive, two-day course led by Jason Tanner, an instructor who will share real-world experiences and proven techniques for implementing Scrum successfully. Short, focused lectures examine the Scrum framework piece by piece, and small group activities reinforce...
Emotional IntelligenceSEF-80361
This course helps students understand Emotional Intelligence and identify it in others and themselves. Students will use this knowledge to make positive changes in their relationships with others.
Exporting: Seven Things You Need to KnowSEF-3001ZS1
This full-day course covers the basics for prospective exporters – everything you need to know before starting to export goods or services. The course follows a typical export transaction, from a potential customer’s inquiry to the shipment of products and the collection of...
Fundamentals of Tire ManufacturingAUT-3400A1
A 24- hour introductory course designed to prepare individuals for entry-level jobs at a tire manufacturing facility. The course provides the student with the basic technical knowledge in tire manufacturing processes. Topics include safety, quality, math, teamwork and comm...
Google Ads: Fundamentals and Search Advertising Exam PrepSEF-3001IN2
Google Ads is a popular online advertising service developed by Google. Learn how to plan, implement, optimize, and monitor successful ad campaigns. Use targeted advertising using methods such as keywords and cookies. You will be able to pass the Google Ads certification exa...
Google AdWords IntroductionSEF-3001IF2
Google AdWords is a popular search engine tool used for advertising on the web. In this introductory course, learn how to establish a Google AdWords account. Explore the different components of AdWords needed for launching, maintaining and refining ad campaigns.
Grant Writing Level 1SEF-79862
This workshop will help you develop grant writing skills that are essential for acquiring competitive funding – from government agencies or private foundations. Beginners will learn essential tools for writing winning grant proposals. Those with more experience will sharpen...
Grant Writing Level 2SEF-79972
Would you like to write a grant proposal? This course will hone the essential skills for acquiring competitive funding from government agencies or private foundations. The course builds on Level I, with more in-depth exploration of the grants process, and offers hands-on pra...
Human Resource ProfessionalSEF-3001FG
In this online program, you'll master the skills needed to advance within your human resources career. This program will prepare you to take the Professional in Human Resources (PHR) certification exam, with HRCI (Human Resource Certification Institute) as the certifying bod...
Importing: Eleven Things You Need to KnowSEF-3001ZR1
This full-day course covers the basics for prospective importers – everything you need to know before starting to import goods or services. The course covers products sourcing, logistics, methods of payment, and customs clearing. Emphasis is placed on compliance with the req...
Individual ExcellenceMLS-3927AE
Develop career-enhancing skills in a single course that covers twelve popular one-day seminar topics, including goal setting, time management, and personal organization. You'll learn how to improve your creative abilities, gain confidence with financial matters, and how to m...
Introduction to Bitcoin and CryptocurrencyCSP-4000HM2
Bitcoin and other cryptocurrencies are becoming more popular as an alternative for investments and daily use. Learn the fundamental concepts of cryptocurrency. Discover how it works from addresses and transactions, to mining and the blockchain, to wallets and exchanges. Best...
Leading in a Culture of ChangeSEF-80271
This course will provide managers and other leaders with strategies for guiding staff through organizational change. Participants will identify their own personality types and learn how to motivate others to embrace change. Through interactive exercises, case studies, and a...
Lean Six Sigma Yellow Belt (Exam Cost Included) Ed2GoSEF-3001NG
This high-level online course teaches you the fundamentals of Lean Six Sigma process improvement and prepares you for success in healthcare, high-tech, government, retail, finance, and hospitality.
Legal Field Interpreter TrainingFLI-3700D2
Career opportunities for interpreters and translators continue to grow. Start your training today in this entry-level course designed to develop the skills and confidence for interpreting in the legal field. You will learn legal terminology and idiomatic expressions, with an...
Management Certificate Part 2 Management Boot CampSEF-3001FU
Enhance your management skills through this course for supervisors, managers, and emerging leaders. Nothing creates success like a solid foundation. Discover the keys for effectively managing your employees. Find out how to create clear expectations, engage and motivate empl...
Management Certificate Part 3: Managing Generations in the WorkplaceSEF-3001GU
Gain an understanding of managing employees from different generations. Discover what motivates each generation, what incentives they respond to, and what messages they value.
Management Certification Part 1 Collaborative ManagementSEF-3001EU
Whether you manage or lead people, collaborative skills are essential to help harness the energy of groups for maximum performance and productivity. Knowledge of collaborative skills will enable you to gain participation quickly. Students will learn how to get input and buy-...
Managing a Multigenerational WorkforceSEF-3001BY1
Generational diversity gives an organization a range of talents, but managing different skill sets and mindsets can thwart leaders if they are not prepared. This highly interactive course offers insights into each generation’s work and communication styles – and explores way...
Memorization and Note-Taking Techniques for InterpretersFLI-3700B7
Qualified interpreters and translators are in high demand, and the field is growing. This course provides training and practice in memorization and note-taking techniques, which are tremendous assets in Consecutive Interpreting (CI).
Microsoft Excel 2013 Advanced [Spanish]OST-3100D7
Amplíe sus conocimientos de Microsoft Excel 2013 aprendiendo a trabajar con tablas dinámicas, macros, funciones financieras, formateo y funciones avanzadas, auditoría, colaboración, compartiendo hojas de libro en el Internet e integrando Excel con otros programas. Este curso...
Microsoft Office for the Administrative Assistant - Level 1 [Spanish]OST-3100C7
Este curso está diseñado para preparar a los estudiantes con las habilidades de computo de la oficina para estudiantes que esten interesados en obtener un trabajo como auxiliar administrativo. El estudiante aprenderá a utilizar Microsoft Office en la computadora como herrami...
Navigating Customer EncountersSEF-3001HE1
This training incorporates concepts and scenarios to challenging situations. Participants will learn their role in creating positive, successful customer experiences, by learning to listen, defuse and resolve situations. Additionally, participants learn, explore and practice...
Outlook Level 2SEF-3001HM2
You will build on skills gained in Outlook Level 1 by gaining a more in-depth understanding of the Outlook productivity application. Topics such as how to customize mail accounts, perform advanced searches, create rules to automate tasks, and manage calendar options will all...
ParalegalSEF-7932G
This course prepares you for success in a growing career field. You’ll learn about the American legal system, how to conduct legal research and legal interviews, how to perform legal analyses, and more. This training will prepare you to become a legal secretary or paralegal...
ParalegalSEF-3001HE
The Paralegal Online Training Program will prepare you for success in this growing career field. You'll learn about the American legal system, how to conduct legal research and legal interviews, how to perform legal analyses, and more. Your training will prepare you to becom...
Professional Certification in Digital MarketingSEF-3001CP
This course is ideal for those who plan, implement, and measure digital strategies – or those interested in pursuing a career in the field. It provides a well-rounded introduction to digital marketing disciplines that prepares participants for a specialized role in the marke...
Project 2016, Level 2SEF-3001HK2
You will build on knowledge gained in Project Level 1 by developing skills to update a project plan, follow progress, run reports and personalize project settings. By the end of the course, you should understand how to complete projects timely, within budget, and implement p...
Project Management Professional (PMP) Prep SeriesSEF-3001UE
Learn how to prepare for the Project Management Institute's prestigious PMP® certification exam. The two-course series will demystify the PMBOK® Guide, including relationships between inputs, outputs, tools and techniques.
Project Management Professional Exam Prep with Organizational LeadershipSEF-3001FP
Are you an experienced project manager seeking a certification in Project Management while also enhancing your organizational leadership skills? If so, this course is for you. Experienced project managers will receive the knowledge and skills necessary to successfully compl...
Project Risk ManagementSEF-3001EW1
Project Risk Management is a two-day, instructor-led, training course designed to introduce and apply better risk management practices in the context of projects. The course structure effectively combines introductory lecture and discussion with hands-on application of best...
Property and Casualty Pre-LicensingSEF-3001BH1
This 40 hour course prepares individuals to take the pre-licensing Property and Casualty exams required by the North Carolina Department of Insurance.
Real Estate Post Licensing: Contracts and Closing (302)SEF-3001JQ2
This is one of the three 30-instructional-hour courses in the North Carolina mandatory post-licensing program. At least one course must be completed annually by NC provisional brokers within three years after initial licensure to remain eligible for active status. (Classes d...
Real Estate Provisional BrokerRLS-3700A2
This pre-licensing course meets NC Real Estate Commission requirements for submitting a provisional broker application to the state. The course will introduce students to real estate principles, with a strong emphasis on real estate law and practice.
Smarter Money Management: Keys to Making Good Financial DecisionsHRD-3008R2
Financial planning is essential for adults seeking to move toward a living wage. Learn how to start a budget, re-build credit scores, manage debt, manage expenses, eliminate unnecessary spending, and develop a wage improvement plan. Discover a framework for making sound econ...
Social Media FundamentalsSEF-3001EZ2
Improve your online visibility by using social media to achieve your personal and professional goals. Reach thousands of potential customers with little-to-no expense. Those with no experience in social networking will build the skills to advertise ideas, promote messages, u...
Special Event PlanningSEF-3001C3
Make your next event extraordinary by learning to plan professional and polished events for any occasion. Discover how to prepare budgets, design programs and invitations, and select music. Tap into your creativity when choosing food and flowers. Learn the latest scheduling...
Stepping Up and Mastering Essential ConversationsSEF-3001BX1
We’ve all been there: You need to talk to someone about something important, but you’ve danced around the issue until your message got lost or the person you wanted to reach became angry or defensive. This course can change that – it shows diverse groups how to discuss issue...
Strengthfinders 2.0: Leveraging Personal, Team and Leadership Strengths to Produce Powerful ResultsSEF-3001ZT1
Research shows that the best way to help people develop is to identify how they naturally think, feel, and behave and build on that to create strength – the ability to provide a consistently strong performance on specific tasks and large-scale projects. The Clifton Strengths...
Team Leader TrainingSEF-3001BL1
This course provides training in the skills needed for team leadership, including communication, goal setting, time management, motivation, improved efficiency, diagnosing problems, and training others.
Team Leading Skills for New Supervisors and ManagersSEF-3001BT1
This course introduces the basic concepts of team leadership to newly-assigned supervisors and managers. Highly-interactive classes will include personality analysis and practice sessions on effective communication and conflict resolution.
The Complete Project Manager with CAPM and PMP PrepSEF-3001VE
The Complete Project Manager with CAPM® and PMP® Prep online training program provides you with a thorough understanding of project management. In the Essentials of Project Management portion of the program, you’ll gain a solid foundation of project management concepts and g...
The Emotionally Intelligent Leader: Cultivating a Culture of Trust, Collaboration and AccountabilitySEF-3001ZU1
This highly-engaging workshop consists of experimental learning, proven techniques, and application exercises that take leadership development beyond the bounds of theory into “real time” interaction and training. Participants are introduced to new concepts and tools and the...
Applied Business Process ManagementSEF-66CL
Whether you’re an upper-level manager or hoping to move up in your organization, this course can help you sharpen skills. You’ll learn about business process management (BPM), from its history to proven methodologies, applications, and ways to ensure success. The eight-week,...
Beyond the Basics: Business Writing for Non-Native English SpeakersCOM-3711E2
This course is designed for non-native English speakers to help improve their ability to communicate in writing in the workplace. Topics include business email, formal/informal language, precise use of grammar, common errors and how to avoid them, business etiquette, and wri...
Business Analysis in Agile ProjectsSEF-52CL
Traditional project management methods are rapidly being replaced by more agile approaches as organizations realize the value of faster product deployment and lower costs, with less “re-work” as a result of overlooked requirements. Analysis is critical for keeping projects o...
Business Analyst FundamentalsSEF-2CL
This course provides hands-on experience with proven techniques for discovering, understanding, and documenting the business environment; understanding and depicting project scope; identifying, documenting, and confirming business objectives; modeling current and desired bus...
Effective Facilitation for Business AnalystsSEF-3001OCL
Business analysts gather, analyze, and validate business and technical requirements for their projects; thus, they need facilitation skills to manage requirements, meetings, and workshops. This highly-interactive, two-day course will help you become an effective facilitator...
Grow Your Business Using FacebookSEF-3001U1
This course is for the small business owner or entrepreneur who wants to establish a presence on Facebook as a tool for business growth. Social media has become an important and necessary part of the marketing mix for businesses of all sizes. Small business owners or entrepr...
Grow Your Business with TwitterSEF-3001S1
This course is for entrepreneurs and small business owners who want to establish a presence on Twitter and use it as a tool for business growth. Social media is now an essential marketing tool for businesses of all sizes. Tools like Twitter can enhance brand, reach target ma...
Managing Your Small Business Finances Using QuickBooksSEF-3001O1
This course provides hands-on experience in the basic set up of a small business accounting system. It help students understand the financial management of a business, including standard financial statements important for most small businesses, how transactions affect financ...
Small Business Center - SBCSBC-001
The Wake Tech Small Business Center (SBC) is a state-funded organization which is part of the Small Business Center Network of North Carolina (SBCN). The SBC provides small business owners with the information they need for starting or expanding a small business through conf...
The Business Analyst in an Agile EnvironmentSEF-216CL
Discover exciting new ways to fulfill the role of business analyst within an Agile team’s software development. Learn about new requirements specific to Agile and how to adapt new techniques. Although the business analyst’s role varies with different projects – and analysts...
The Business of Writing for Young AudiencesSEF-3001IK2
If you have ever dreamed of writing a children's book or a young adult novel, this is great place to start!. During this course, you will focus on both the craft and the business side of writing books for young audiences. Discover the audience and the market. Develop your w...
The Business of Writing RomanceSEF-3001IZ2
During this course, we will look at the creative and business aspects of the romance genre, the number-one selling fiction genre in the market. Students will focus on the craft of writing romance through practical, hands-on writing exercises to work on elements like characte...
Understanding Business Process Manager (VW901G)SEF-3001XCL
This four-hour course introduces IBM Business Process Manager and the strategies, tools, and methodologies used in successful business process management programs. Participants will learn how to employ business process management in their organizations.
Using LinkedIn to Drive Revenue: For Entrepreneurs, Business Owners and Sales ProfessionalsSEF-3001P1
LinkedIn is one of the most powerful tools on the web for global business networking, connecting, and reputation enhancement. The course shows you how to use this powerful tool to build a global and local business network, enhance your reputation, create networking equity in...
Wake Tech: Automotive Detailing Business CertificationSEF-3001GJ2
If you love detailing cars, own your own business, or simply want to be your own boss, get the knowledge you need to establish your own Auto Detailing business. In this course, you will learn the proper techniques for pricing jobs, how to work with customers, and basic entre...
Fundamentals of Business WritingSEF-57CL
This groundbreaking approach to writing basics challenges students to spend more time planning and revising documents and less time actually writing. Following this practical guidance, students master a proven, four-step process that can be applied to any writing task. With...
3D PrintingSEF-3001BQ1
This hands-on approach to the many aspects of 3D printing (additive manufacturing) uses a Fused Deposition Modeling (FDM) system in a safe and efficient manner. The course provides training in computer-aided manufacturing (CAM) using a business grade 3D Printer and 3D CAD So...
Administrative Dental AssistantSEF-3001TG
The Administrative Dental Assistant Online Program will prepare you for a new career in a dental office. This nationally recognized Administrative Dental Assistant Online Certificate Program will teach you the essential skills for managing the business aspects of a dental pr...
Agile Coaching Workshop (ICP-ACC)SEF-188CL
An Agile Coach is an advanced facilitator of business practice who has achieved an expert level in lean/Agile practices and one or more knowledge domains. Agile Coaches have developed professional coaching, mentoring and/or training skills and realize that their skill as a c...
Alteryx and Tableau for Professionals (2 day)SEF-3001ED2
This two-day, hands-on workshop introduces Alteryx and Tableau, two modern business intelligence tools. Participants will complete exercises to learn concepts in data preparation and visualization. The hands-on workshop is valuable for business users of Excel looking for eas...
Asserting Yourself At WorkSEF-87CL
Asserting Yourself at Work provides business professionals with the communication tools and psychological foundation they need to perform more assertively on the job. Designed for front-line managers, supervisors, team leaders, team members, employees, and life-long learners...
Auto Dealers Annual Renewal 6-Hour Licensing CourseSEF-3001H7
Motor vehicle dealers in North Carolina are required to complete six hours of continuing education each year in order to renew their license; the intent is to keep dealers up to date on issues that have an impact on their business. This course provides a brief overview of th...
Barbering I - IntroductionBAR-3100I7
Are you creative? Do you enjoy networking? Do you want a career instead of a job? Have you dreamed of owning your own business? If so, the barbering field may be for you! Become part of an industry that’s always in demand! Prepare for employment as an apprentice and as a reg...
Barbershop ManagementBAR-3100E7
This program introduces the administrative aspects of barbershop management. Topics include salon location, new business financing, operating expenses, permits and insurance, leases and rental agreements, business tools and marketing, personnel, and record keeping. Participa...
Basic Culinary and Restaurant CertificationHOS-3075B3
Enhance your kitchen and restaurant skills for employment in the culinary/restaurant field – the fastest-growing market segment in today’s economy! You’ll learn how the food industry operates in a business environment as you prepare for work in hotels, restaurants, catering...
Basic Culinary Arts & Restaurant Fundamentals CertificationHOS-3075E3
Would you like to build skills for work in the culinary/restaurant industry? If so, this course is for you! Learn how the food industry operates in a business environment while understanding food service techniques, food safety, and other food production basics. Hands-on tra...
Becoming a Dog TrainerANS-3500A2
Learn about the foundations of dog training. Discover theory, training psychology, and behavior modification techniques. Experience hands-on learning with a variety of breeds and temperaments. Learn how to identify the importance of dog body language, play styles, socializat...
Cake Decorating: IntermediateCSP-4000FP2
Advance your cake decorating skills and find out how to start a decorating business! Learn about creating royal icing flowers using lily nails, rolled fondant and gum paste, coloring techniques, wedding cakes, and three-tiered cakes. Find out how to assess the market and ma...
CBAP/CCBA Certification Prep Boot CampSEF-135CL
Business analysis is achieving worldwide recognition as a profession in its own right. The CBAP® and CCBA™ designation are marks of distinction for intermediate and advanced–level practitioners, recognizing their demonstration of the knowledge and skills necessary for effect...
Certificate in Aging Studies Part 1SEF-3001IX2
Gain a well-rounded understanding of issues regarding aging and learn how you can better serve older adults as they face various challenges in their lives. Aging studies, also called gerontology, is one of the fastest growing areas of study in the U.S. and is an expanding a...
Certificate in Non Profit Administration (Program Evaluation for Non Profits)SEF-3001CU
Non-profits today need to be run like a business in many respects. You have competition, a need to generate income and a surplus, and staff need to be even more productive. Get the best training on revenue generation for nonprofits, and program evaluation for nonprofits, wit...
Certified Information Systems Auditor (CISA)SEF-3001EP
Enhance your career by earning CISA—world-renowned as the standard of achievement for those who audit, control, monitor and assess information technology and business systems. The ISACA Certified Information Systems Auditor (CISA) exam is designed to certify the competency o...
Certified Professional in Training Management (CPTM)SEF-300117CL
The Certified Professional in Training Management (CPTM) credential empowers you with the business tools necessary to push your career in training and development to new heights by preparing you for the future of your role.
CIVND2 - Implementing Cisco Video Network Devices v1.0SEF-92CL
This course is an update to Implementing Cisco Video Network Devices v1.0. This course will help participants prepare for the CCNA Collaboration certification. It is a combination of the self-paced (CIVND1) and classroom (CIVND2) learning for optimal instruction. Part 1 (sel...
Cloud and Datacenter Monitoring with System Center Operations ManagerSEF-72CL
In this course, students learn how to deploy and configure System Center 2012 R2 Operations Manager. Students will understand how Operations Manager can be used to solve common problems in the cloud or in a data center, such as maintaining service levels and ensuring that cr...
Collaborating and Communicating Agile RequirementsSEF-152CL
Project failures are often due to poor requirements gathering, analysis, and planning. Traditional requirements documents may not contain complete and accurate requirements due to rapidly changing business environments. Agile requirements gathering, by moving detailed requir...
CompTIA Project+ PK0-004SEF-3001HU2
Learn how to plan, initiate, and manage information technology projects. Discover how to be able to apply effective project management techniques to improve the efficiency of projects. Obtaining the Project PK0-004 certification gives you a competitive advantage with compa...
Confidence in Public SpeakingSEF-3001JB2
Whether it is a business presentation or an impromptu speech for coworkers, speaking in front of an audience at work can make some people anxious. Improve your ability to communicate with this course, which introduces basic principles of speech communication. Develop confide...
Create Your Own WordPress WebsiteSEF-3001N1
This class walks students through the complete process of creating a website, from purchasing a domain name to building the site with WordPress, populating it with content, and understanding how to maintain it. Students will leave the course with a completely-functional webs...
Data Analysis Boot CampSEF-77CL
In this fast-paced course, students will learn how to use data to deal with critical factors: risk, performance, quality, forecasting, estimating, simulation, business process improvement, and more. They will learn to perform practical analytics, modeling, and interpretation...
Data Analysis Using Python and JupyterSEF-3001IT2
Data analysis is one of the fastest growing areas in today’s society, which is essential in helping businesses organize, represent, describe, evaluate, and interpret data. Python is wildly popular and an extensively used programming language that has taken hold in data scien...
Developing Microsoft SharePoint Server 2013 Core Solutions (M20488)SEF-30013CL
In this course, you will learn how to use the new development and deployment features, solutions, and apps of SharePoint 2013. You will learn how to manage identity, permissions, and taxonomy, and you'll work with server-side and client-side object models. You will learn to...
DevOps Implementation Boot CampSEF-98CL
For decades there have been big disconnects between the different roles of the IT shop. We struggle with inherent barriers between development projects and the stable infrastructure needed to deploy and run products. Applications get completed and tested in insulated interna...
Entrepreneurship for Transitioning WarriorsSEF-80091
Assess your ability as an entrepreneur and the feasibility of your business or idea. Learn how your military experience will help you as an entrepreneur. Learn how to develop a complete business plan for starting and running your new or existing business over the course of...
Exploring the Profession of Automotive DetailingHRD-3004BS2
Learn about opportunities in the auto detailing field, an industry with faster-than-average growth. Find out how to generate income by operating a business, working for a dealership, or cleaning cars as a hobby. Learn how to set short and long-term goals that can lead to hig...
Freight Broker/Agent TrainingSEF-3001IG
Prepare to enter the freight/logistics industry – become a freight agent or start your own freight broker business. You’ll connect shippers and manufacturers with transportation companies, and manage those shipments. This course will help you build the skills you need to tak...
French for TravelCSP-4000CL2
Learning basic French phrases will go a long way to making your next trip to France or French-speaking countries successful. The course focuses on the vacation traveler but is also appropriate for business travelers and those planning short-term residence (exchange students,...
Hire Yourself: Create Your Own CareerHRD-3004BM2
Explore opportunities for self-employment with little startup expenses. Learn about various possibilities for launching and developing a business of your own and how to get started. If your work history is less than ideal or if you have limited education, a criminal record,...
How to Be a Great Call Center RepresentativeSEF-185CL
Today’s technology-driven call centers are one of the fastest growing business sectors in the world. With over 3 million agents in the U.S. alone, this workforce is growing at unprecedented levels, driving the need for increased competence and specific skill levels beyond th...
How to Build Effective Financial Reporting SystemsSEF-161CL
How to Build Effective Financial Reporting Systems shows participants how to transform all types of financial information into reports that are read and command action. Participants will also get practical checklists to help develop reports for a wide range of business situa...
How to Make Teams WorkSEF-172CL
When does a company need teams? Whenever reaching the desired outcome depends on the successful integration of diverse skills, interests,and effort. How to Make Teams Work presents team-building techniques in a changing business environment. As a team leader, you'll also und...
ICM - Implementing Cisco Multicast v3.0SEF-8028CL
n this course, you will learn how infrastructures are multicast-enabled to support the efficiency of multicast business applications and services. Learn to identify Cisco products and protocols required to implement multicast solutions in both local and wide area networks wi...
Information Security Master Certification Training (Vouchers Included)SEF-3001ZG
In today’s world, security is a constant concern of any business or organization. With techniques changing every day, it is paramount that companies protect themselves by having high-level security experts on staff. One small oversight can cost millions, so companies are wil...
Information Storage and Management v2SEF-27CL
In this course, you will gain an understanding of the various components of information storage infrastructure in classic and virtual environments. You will cover storage technology, enabling you to make more informed decisions in an increasingly complex IT environment. You...
Intermediate Dreamweaver CS6WEB-3000LE
Take your Adobe Dreamweaver skills to the next level with more advanced web design techniques under the tutelage of a proven Web development expert. Whether you're planning a career in web design, designing a website for your business, or developing sites as a hobby, this co...
Intermediate QuickBooks 2014ACC-3150LE
Whether you are a small business owner, bookkeeper, or accountant needing a QuickBooks refresher, after taking this course, you'll feel more confident and secure in accounting for your business. Using QuickBooks to its full potential goes far beyond learning the basic featu...
Intermediate QuickBooks 2015ACC-3150KE
Learning how to use QuickBooks to its full potential goes beyond learning the program's basic features. Even experienced QuickBooks users struggle when applying certain business situations to QuickBooks. In this course, we'll go beyond the basics as you master QuickBooks' mo...
Intermediate QuickBooks 2016ACC-3150NE
Learning how to use QuickBooks to its full potential goes beyond learning the program's basic features. Even experienced QuickBooks users struggle when applying certain business situations to QuickBooks. This course also covers many other common topics that small business o...
Interpersonal Communication Skills in the Workplace, Second EditionSEF-142CL
Effective communication is an important element of success for every organization, leader, manager, supervisor, and employee. Good communication skills are a prerequisite for advancement in most fields and are key to exercising influence both within and beyond the work group...
Intro to Crystal ReportsDBA-3110AE
Want to "wow" people with your business reports? You can master the techniques pros use to produce attractive, reader-friendly reports for any audience. Designed for Crystal Reports XI, Crystal Reports 2008, and Crystal Reports 2011, this course will teach you how to transfo...
Introduction to Alteryx and TableauSEF-3001DX2
This one-day workshop provides an overview of two modern business intelligence tools, Alteryx and Tableau – alternatives to Excel. Participants will learn through hands-on activities how to use these tools to generate interactive reports.
Introduction to Data AnalysisSEF-50CL
Organizations need to make decisions faster – and more precisely – than ever before. Today’s managers demand decisions based on analytics instead of gut feel or "the way we’ve always done it.” Whether you want a competitive advantage or simply to be a better steward of your...
Introduction to Hadoop AdministrationSEF-221CL
Apache Hadoop is an open source framework for creating reliable and distributable compute clusters. Credited with the IBM Watson Jeopardy win in 2011, Hadoop can be used (with other related frameworks) to process large unstructured or semi-structured data sets from multiple...
Introduction to InDesign CCSGR-3100FE
Adobe InDesign CC is one of the industry standard applications for publishing all types of print projects. In this course, learn how to use Adobe InDesign CC software to create professional-quality letterhead, brochures, forms, eBooks, business materials, and more. You don't...
Introduction to InDesign CS6OST-3100LE
In this Adobe InDesign CS6 class, you'll get hands-on desktop publishing training and come away knowing how to use this popular page layout software program to design and create professional-quality letterhead, business cards, brochures, PDF files that play movies, and more....
Introduction to Internet Writing MarketsSEF-3001FE
The Internet provides unlimited opportunities if you're a writer, whether you just have a few hours a week to blog or want a full-time publishing career or just plan to promote your books or business on the Web. There is no single way to become successful writing for the Web...
Introduction to NetworkingNET-3100AE
This course explains computer networking basics in easily-understood terms, using concepts common to everyday, non-computing experience. A brief introduction to networking history provides context, explaining how networks have become important to businesses and individuals....
Introduction to QuickBooks 2013ACC-3150DE
Whether you're new to QuickBooks or have already used earlier versions of this accounting software program, this course will empower you to take control of the financial accounting for your business. With QuickBooks, you get the same ease of use of Quicken coupled with a mor...
Introduction to QuickBooks OnlineCAS-3080AOE
Use this cloud-based accounting software program to record income and expenses; enter checks and credit card payments; track your payables, inventory, and receivables; and much more. This powerful program has helped thousands of business owners manage their finances. With th...
Italian Beginning Part 3CSP-4000BL3
Ready to learn more Italian? Take your conversational skills further by adding vocabulary and practicing grammar. You’ll build language skills you can use in travel and business — while learning more about Italian culture.
ITIL® FoundationSEF-8024CL
This course introduces the management of IT services to meet business expectations. Participants will learn the five ITIL core disciplines – service strategy, service design, service transition, service operation, and continual service improvement – and how they enhance busi...
Landscape MaintenanceHOR-3307E3
This course introduces landscape design and maintenance along with business strategies for small landscaping enterprises. Learn about planting, fertilizing, and pruning, along with the tools and techniques required. Find out about plant classification and care, taxonomy, ide...
LaunchHollySpringsSEF-3001GK1
Assess your ability as an entrepreneur and the feasibility of your business or idea. Learn how to develop a complete business plan for starting and running your new or existing business over the course of eight three hour classroom sessions. Be guided through a thorough thou...
Managing the Customer Satisfaction ProcessSEF-180CL
Managing the Customer Satisfaction Process presents an organized, systematic method of identifying, measuring, managing, and monitoring customer requirements and satisfaction to improve profits and beat the competition. It equips participants with the tools needed to carry o...
Mastering Data Analysis with Excel 2016SEF-3001IW2
Around the world, Microsoft Excel has become an integral part of business. It’s used in organizations, academia, and personal settings to analyze, visualize, and store data. In this course, you’ll use data analysis, auditing, Sparklines and forecasting. And you’ll understand...
Microsoft SharePoint 2010 for Power Users and Site Collection AdministratorsSEF-7CL
In this course for SharePoint 2010 power users and site administrators, you will gain an understanding of the major components of SharePoint 2010 and learn the new features and capabilities of SharePoint 2010. During the hands-on labs, you will walk through the site-creation...
Monitoring and Operating a Private Cloud with System Center 2012 R2SEF-3001MCL
This course provides an overview of the private cloud infrastructure, the business and technical drivers behind its implementation, and how System Center 2012 can be used to monitor and operate it. Through hands-on exercises you will gain the skills to configure and optimize...
MTA: Networking FundamentalsSEF-53CL
In this course, students are introduced to networking concepts in today's increasingly connected and technology-driven businesses. Students will learn how communication and information transfers are enabled by networking technologies such as the Internet, intranet, and extra...
Organizational Change ManagementSEF-3001UCL
Organizational change affects everyone from entry-level to senior management, and everyone must learn how to handle it. Executives and managers are additionally responsible for leading employees through times of change – aligning people, processes, structures, strategies, an...
Organizational Change ManagementSEF-55CL
Organizational change affects everyone, from entry-level to senior management, and everyone must learn how to handle it. Executives and managers are additionally responsible for leading employees through times of change – aligning people, processes, structures, strategies, a...
Performing Payroll in QuickBooks 2014ACC-3150PE
Preparing payroll in any small business can be a daunting task. Whether you have one employee or 20, the federal and state requirements are often the same! However, by using the payroll feature in QuickBooks 2014, you can master efficient techniques for creating paychecks, p...
Planning the Entrepreneurial VentureSEF-80101
Assess your own entrepreneurial abilities and the feasibility of your business ideas. Over the course of eight three-hour sessions, you’ll develop a business plan for starting and running a new business (or operating an existing one). You’ll examine every element of a busine...
Pricing Analytics (1 Day)SEF-3001EA2
This one-day workshop focuses on using analytics to better understand pricing and promotional programs. Research shows that companies using an analytics-driven approach to pricing significantly out-perform their competitors. The workshop will cover business-to-customer and b...
Process Modeling Using BPMNSEF-62CL
BPMN (Business Process Modeling and Notation) is a standard created to address the challenges of miscommunication, vague definitions, and needless complexity in traditional business modeling. Stakeholders from executives to technical engineers are aware of the need to descri...
Querying Microsoft SQL ServerSEF-68CL
In this virtual course, students learn the technical skills required to write basic Transact-SQL (T-SQL) queries for Microsoft SQL Server 2012 and 2014. This is the foundational course for all SQL server-related disciplines: database administration, database development, and...
Quickbooks 2013 for ContractorsACC-3150EE
QuickBooks 2013 for Contractors is designed specifically for the unique bookkeeping needs of the construction industry. In this six-week course, you'll learn how to use the Premier Contractor Edition of QuickBooks 2013 to run your business more efficiently. Lessons are clear...
R FundamentalsSEF-3001JG2
"Big Data" has invaded the business world, and the need to extract, and use, data has increased. R is a popular language used in data science that focuses on analytics, data mining, and data science. Students will explore the fundamentals of R, including: basic programming,...
Requirements Development, Documentation, and ManagementSEF-16CL
In this course, you will further explore the business analysis lifecycle in both waterfall and agile projects, with a focus on planning, documentation, analysis, management, and communication activities. You’ll engage in up-front enterprise analysis; build on planning skills...
Resources for SeniorsCSP-4000HY2
A collective of resources and informed choices for the maximum independence of older adults, adults with disabilities, and veterans. The course will cover volunteerism and opportunities for businesses to be involved with seniors. Class discussion, participation, and input wi...
Russian Fundamentals Part 2SEF-3001EU2
This course is designed for students who know the Russian alphabet, the main rules of pronunciation and reading, and how to generate basic phrases. The explanatory style of the course is simple and provides numerous examples to illustrate points of grammar as they arise. The...
SAP Crystal Reports 2016: Part ISEF-3001KR2
Information is essential for sound business decisions. Reporting tools can help businesses quickly access data sources and generate customized reports. In this part one of a two-part course, participants will learn to enhance reports using Crystal Reports 2016, using its pro...
SAP HANA - Operations and AdministrationSEF-78CL
This course is designed for technical consultants and administrators, who plan, size, install, configure and maintain SAP HANA databases that are used for Business Suite on HANA or for data provisioning and report clients. The course covers monitoring and troubleshooting SAP...
SAS Statistics 1: ANOVA, Regression, and Logistic Regression IntroductionSEF-3001KV2
Do you perform statistical analyses using SAS/STAT software? Here’s an opportunity for SAS programmers to generate analyses using either continuous or categorical response (dependent) variables. Course instruction will focus on t-tests, ANOVA, and linear regression, and incl...
SDN Fundamentals: The Future of NetworkingSEF-192CL
For the past 20 years, networking has not been able to quickly respond to changing business demands. Software-Defined Networking (SDN) promises to change that. SDN empowers the business to control network behavior by emphasizing the software application instead of the networ...
Security Policies and Implementation IssuesSEF-19CL
In this course, you will learn about information security policies and frameworks, from the raw organizational mechanics of building to the psychology of implementation. The course presents an effective balance between technical knowledge and soft skills. It introduces conce...
Service-Oriented Architecture (SOA) Analysis (TT7110)SEF-30018CL
Explore Service-Oriented Architecture (SOA) – what it is, what it means for today's systems and architectures, how to apply its concepts to identify business and systems services, and its impact. Learn best practices for supporting the design and implementation of SOA-based...
Six Sigma Black Belt Certification PrepSEF-3001VCL
The Six Sigma Management System has evolved into an integration of business best practices that unleashes the power of Six Sigma to foster focused execution and breakthrough improvements. Using the system as the overall context for driving business improvement, this course p...
SQL: Structured Query Language IntroductionSEF-3001GH2
Structured Query Language (SQL) is a simple and powerful programming language used to communicate with relational database management systems such as Microsoft SQL Server, Oracle, MySQL, Microsoft Access, DB2, and Sybase. Both the American National Standards Institute (ANSI)...
SSCP Certification Prep CourseSEF-112CL
The best way to combat an attack on an organization's information assets is to have qualified information security professionals with the appropriate practices and controls to implement, monitor and administer IT infrastructure to ensure data confidentiality, integrity and a...
Tableau Desktop FundamentalsSEF-3001FC2
Tableau Software is a world leader of Tableau Desktop, a powerful, business intelligence (BI) software. Participants will learn basic terminology and concepts, and develop skills to analyze data, create powerful graphical representations of data, and produce shareable, inter...
Technical WritingSEF-3001ABG
Master the composition skills needed for a career in business and industry. This course is designed for anyone who wishes to develop technical writing abilities at a professional level. You'll learn research methods, audience considerations, style, drafting and revision tech...
Understanding and Implementing ISO 14001SEF-128CL
This course shows participants, in step-by-step detail, how to design and implement a functioning environmental management system (EMS) that meets the ISO 14001 standard. Adhering to accepted standards, Understanding and Implementing ISO 14001 teaches participants how to eva...
Veterans Entrepreneurship AdvantageSEF-3001V1
Assess your potential as an entrepreneur and the feasibility of your business or idea, and learn how your military experience can help. In eight three-hour sessions, you’ll learn how to develop a comprehensive business plan for your new or existing business and create a firs...
Visio Level 1SEF-3001GA2
In today’s workplace, visual diagrams are an essential part of communication, from road maps to sales flows to process charts. Microsoft Visio provides an intuitive, customizable tool for creating professional visual products using its extensive gallery of shapes. Learn to u...
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