Course work includes instruction in the following:

• Scheduling appointments
• Coding and processing insurance accounts
• Billing and collections
• Computer operations
• Assisting with examinations/treatments
• Performing routine laboratory procedures
• Electrocardiography and supervised medication administration
• Ethical/legal issues associated with patient care

Wake Tech's Medical Assisting Diploma program is accredited by CAAHEP. the Commission on Accreditation of Allied Health Education Programs (www.caahep.org), upon the recommendation of Medical Assisting Education Review Board. The review board evaluates medical assisting programs according to standards adopted by the American Association of Medical Assistants, the American Medical Association and CAAHEP. It then recommends programs to CAAHEP for accreditation.

Graduates of CAAHEP-accredited medical assisting diploma programs may be eligible to sit for the American Association of Medical Assistants' Certification Examination to become Certified Medical Assistants. Employment opportunities include physician offices, health maintenance organizations, health departments and outpatient clinics.