Frequently Asked Questions

Why should I consider the Medical Assisting program?

Medical assisting is one of the fastest-growing careers in the health care industry. The Bureau of Labor Statistics (BLS) states that “employment is expected to grow by 23 percent from 2018 to 2028, much faster than the average for all occupations.”

Wake Tech’s Medical Assisting program is accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP, 35 East Wacker Drive, Chicago, IL 60601, 312-553-9355). (

What is the starting salary for a Medical Assistant in the Triangle?

Medical Assistants in the Triangle area earn $15-$18 an hour per the bureau of labor statistics (

What does a Medical Assistant do?

Medical Assistants are described as "multi-skilled allied health professionals specifically trained to work in ambulatory settings, such as physicians' offices, clinics, and group practices, performing administrative and clinical procedures." Specific duties and responsibilities vary from office to office, depending on location, size, and specialty.


Using computer applications
Answering telephones
Greeting patients
Updating and filing patient medical records
Coding and filling out insurance forms
Scheduling appointments
Arranging for hospital admissions and lab services
Handling correspondence, billing, and bookkeeping


Taking medical histories
Explaining treatment procedures to patients
Preparing patients for examination
Assisting the physician during the exam
Collecting and preparing lab specimens
Performing basic laboratory tests
Instructing patients about medications and special diets
Preparing and administering medications as directed by a physician
Authorizing prescription refills as directed by a physician
Drawing blood
Taking electrocardiograms
Removing sutures and changing dressings

Where does a Medical Assistant work?

Medical Assistants are employed in ambulatory settings, such as physicians' offices, clinics, and group practices.

What degree will I earn?

Wake Tech graduates can earn a Medical Assisting diploma and can continue on to earn an associate’s degree.

Is it better to have a diploma or a degree?

Employers are interested first and foremost in hiring professionals who can do their jobs well; however, many practices look for the CMA (Certified Medical Assistant) and/or RMA (Registered Medical Assistant) credential when hiring. Students who successfully complete the diploma program are eligible to take the credential exam through the AAMA. An associate’s degree is not a guarantee of higher pay or promotions, but a Medical Assistant with a degree has the advantage when seeking additional education. Some courses in the degree program can transfer to four-year colleges or universities.

Am I eligible for any type of certification or licensure after graduation?

Graduates of Wake Tech’s accredited Medical Assisting diploma program are eligible to take the Certified Medical Assisting (CMA) exam administered by the American Association of Medical Assistants (AAMA) and become Certified Medical Assistants.

What are the requirements for entering the Medical Assisting programs?

All students must first meet the admissions requirements for Wake Tech. Acceptance into the Medical Assisting programs is granted on a first-come, first-served basis, and the programs begin clinical classes in both fall and spring semesters. Students are encouraged to apply early to allow time to submit transcripts and apply for financial aid if needed.

Is this program eligible for any form of Financial Aid?

Yes. Financial aid – grants, loans, work-study, and scholarships – is provided by various federal and local governments, colleges, community organizations, private corporations, and individuals to help students meet the costs of education. Students should consult a Financial Aid Advisor for more information.

I'm interested in Medical Assisting! What is my next step?

Contact Wake Tech’s Office of Admissions and Advising at 919-866-5500 to obtain an application and get started. If you have additional questions about Medical Assisting, please contact Health Science Student Services at [email protected]