Standards

Examples of Necessary Behaviors
(not all-inclusive)

Interpersonal abilities sufficient to interact with co-workers, patients, families and individuals from a variety of social emotional, cultural, and intellectual backgrounds.

Establish rapport with clients, families, and colleagues.

Communication abilities sufficient for interaction with others in verbal and written from.

Collect and document assessment data. Explain treatment procedures. Obtain and disseminate information relevant to patient care and work duties.

Critical thinking ability sufficient for clinical judgment.

Identify cause and effect relationship in clinical situations. Apply knowledge from lecture, laboratory, and clinical areas. Use basic mathematical skills.

Physical abilities sufficient to maneuver in small spaces, and reach or lift needed equipment/supplies.

Move around and within an exam room. Administer CPR. Transfer patients from stretchers and wheelchairs to OR exam table and back.

Gross and fine motor abilities sufficient to provide safe and effective patient care.

Move, calibrate, pass equipment and supplies, including sharp instruments. Lift, transfer, and position mobile and immobile clients. Lift and carry at least thirty (30) pounds of weight safely.

Auditory ability sufficient to monitor and assess health needs.

Hear patients’ cries of distress and sounds of instruments and equipment being properly utilized; monitor vital signs.

Visual ability sufficient for physical assessment, performance of medical office/clinical procedures, and maintenance of environmental safety.

Observe client responses such as skin color and facial expression. Monitor vital signs. Read records.

Tactile ability sufficient for assessment and performance of medical office/clinical procedures.

Perform palpation techniques (venipuncture).

Emotional stability and mental alertness in performing in the medical assisting role.

Maintain a calm and efficient manner in high stress/pressure situations with patients, staff, supervisors. and colleagues.

Olfactory ability sufficient to perform medical office/clinical procedures.

Distinguish various drugs, liquids, and chemicals.