e-Learning Testing Center (eLTC)

Fall 2019 Hours of Operation
September 3 – December 16, 2019

Students in online and hybrid courses may be required to complete tests or assignments with a proctor at a Wake Tech eLearning Testing Center (no student fee involved) or an approved proctoring location. It should be noted that approved proctoring locations off of Wake Tech campuses may include a student fee to cover the cost of this service by the provider.

The eLTC provides support services to Wake Tech curriculum students and instructors in online and hybrid courses. 

Online Testing Resumes: September 3 

eLTC Staff Training & Faculty Planning: August 5-29

Fall 2019 – Closed Dates

  • August 30 (College closes at 5:00pm)
  • September 2 (Labor Day)
  • October 3-5 (CU Break)
  • October 14 (eLTC Mid-semester Training)
  • November 11  (Veteran’s Day)
  • November 12 (Faculty PD Workday-No Classes)
  • November 27-30 (27th - College closes at 5:00pm)
  • December 2 (eLTC Final Exam Planning Meeting)
  • December 17-31 (eLTC Closed)

Please Be Advised

  • All students MUST present their Wake Tech Student ID (as shown below) in order to complete testing in the eLTC. Neither old style IDs or Driver's Licenses are accepted.
  • Cell phones are prohibited in the eLTC during testing.
  • To reduce distractions, phone calls are not accepted nor returned during testing.
  • Deadline for WTCC Seated Make-up Exams: November 1

FREE Microsoft Office Certification Testing available to WTCC students, faculty & staff
September 3-6 from 8:30 a.m. - 5:00 p.m.  
(Walk-in Only) 
Western Wake Campus, room 265



eLTC Locations and Hours of Operation

Perry Health Sciences Campus

Building B - Room 428
2901 Holston Lane
Raleigh, NC 27610

Monday &Thursday 1:00 p.m.-9:00 p.m. (Doors lock at 8:00 p.m.)

* No exams will be administered within one hour of closing times

Scott Northern Wake Campus

Building F, Room 303
6600 Louisburg Rd.
Raleigh, NC 27616

Monday-Thursday 8:30 a.m.-9:00 p.m. (Doors lock at 8:00 p.m.)
Friday 8:30 a.m.-5:00 p.m. (Doors lock at 4:00 p.m.)
Saturday 8:30 a.m.-12:00 p.m. (Doors lock at 11:00 a.m.)

* No exams will be administered within one hour of closing times

Southern Wake Campus

Building J - ILC, Room 105
9101 Fayetteville Rd.
Raleigh, NC 27603

Monday-Thursday 8:30 a.m.-9:00 p.m. (Doors lock at 8:00 p.m.)
Friday 8:30 a.m.-5:00 p.m. (Doors lock at 4:00 p.m.)
Saturday 8:30 a.m.-12:00 p.m. (Doors lock at 11:00 a.m.)

* No exams will be administered within one hour of closing times

Western Wake Campus

Second Floor, Room 265
3434 Kildaire Farm
Cary, NC 27518

Monday-Thursday 8:30 a.m.-9:00 p.m. (Doors lock at 8:00 p.m.)
Friday 8:30 a.m.-5:00 p.m. (Doors lock at 4:00 p.m.)
Saturday 8:30 a.m.-12:00 p.m. (Doors lock at 11:00 a.m.)

* No exams will be administered within one hour of closing times

Please email all queries to [email protected]


Du-Shan Conway, Manager 919-335-1074 Fax: 919-363-1015
Michelle Marshall, Lead Coordinator 
Cecelia Davis, Coordinator 919-335-1072  

Alternate Proctoring Locations & Services

Approved SmarterProctoring Academic Institutions

Students residing within a fifty-mile radius of WTCC are expected to test in the eLearning Testing Center unless special circumstances are demonstrated.  Students requesting an Alternate Proctoring Institution (API) are responsible for having the API approved by their WTCC course instructor

All proctored exams must be administered within an educational setting, i.e. academic institution with an official school email address, or employer within an educational setting or military base.  Military personnel may make arrangements for proctored testing with the command educational officer. Students may not use personal friends, colleagues, or family members as proctors.

Students should log into their Blackboard account and select the relevant course.  Select the “Tools” link on the left side of the instructor’s course page and select the SmarterProctoring icon. 

Enter a zip code and select the desired proctor and schedule appointment.  Inform WTCC instructor of approved Alternate Proctoring Institution (API).

If API is not listed in SmarterProctoring, please contact preferred academic institution and request they register an account with SmarterProctoring to expedite the transfer of testing materials with WTCC. 

If you are unable to schedule an appointment with your selected API, please contact your instructor regarding the API Contract, which must be completed and signed, then approved by your instructor at least five (5) business days before the opening of the relevant testing window

Alternate Proctor List

AB Tech Community College Testing Center Northeast Wisconsin Technical College Testing Center
Bellevue University Testing center Ohio University - Chillicothe
Campbell University Testing Center Pierce College
Central Piedmont Community College Randolph Community College Assessment Center
Central Washington University  Salt Lake City Community College Testing Center
Davis Technical College San Diego State University 
East Carolina University (ECU) Testing Center Sandy Testing Center
ETC Learning Centers - Texas St. John's River State College
Florida Gateway College Surry Community College
Florida State College - Jacksonville Sylvan Learning Center - Albany, NY
Georgia Piedmont Technical College Thomas Nelson Community College
Global Institute Technology Services Trident Technical College 
Green River College  UMASS Boston Testing Center
Haywood Community College - Learning Support Services Union West Regional Library
Howard Community College Testing Center University City Regional Library
Las Courte Oreilles Ojibwa Community College (LCOOCC) Testing Center  University of California - Irvine (UCI) Academic Testing Center
Lee College Testing Center University of Nebraska at Omaha Testing Center
Miami Dade College (MDC) - West Campus  University of North Carolina (UNC) - Wilmington
MKM Higher Education Testing Center University of West Georgia  - eCore Testing Location
Montgomery College  - Takoma Park/Silver Springs Assessment Center University of Wisconsin - La Crosse
Montgomery Community College (MCC) - Maple Woods  University of Wisconsin - Rock County 
New York Business Institute Virginia Highlands Community College
North Central Technical College  

Testing Reservations

Reservation Policy and Scheduling

All student reservations for online/hybrid testing must be secured through SmarterProctoring Management Services located in the instructor’s Blackboard course shell. The eLTC strongly recommends scheduling appointments in advance, and no less than 24 hours before desired testing time, to ensure preferred appointment times, seating or and location.

**Time blocks may not appear once maximum seat capacities are filled. If this occurs, select a different campus location; or alter the preferred time and/or date within the current test window.**

Students should complete the following steps to reserve appointment(s):

  • Login to Blackboard and select relevant course for testing.
  • Access the “Tools” link on the left panel of the instructor’s Blackboard page
  • Select the SmarterProctoring icon.
  • Enter zip code to create an account and choose preferred eLTC campus location OR Alternate Proctoring Institution (API must be registered with SmarterProctoring)
  • Follow blue prompts to select date and time for testing.
  • Check the box acknowledging eLTC policy regarding student obligations.

Phone Calls
To reduce distractions for students during testing, phone calls are neither answered nor returned. Please send all inquiries to [email protected].

Canceling and/or Rescheduling
Student reservation appointments can be canceled and/or rescheduled through student SmarterProctoring accounts instantly.

Student Obligations

  • Students may NOT bring cell phones or personal electronic devices to the testing center.
  • A current Wake Tech photo I.D. badge is required to complete testing. No WTCC student may complete testing without a valid WTCC student I.D.
  • No exam will be issued within 45 minutes of closing time. Late arrivals may not receive the maximum time allowed or may be required to schedule a new appointment.

Proctored Testing for Wake Tech Alumni Students

Reservation Requests and Instructions for Wake Tech Alumni

Wake Tech offers proctored exam services to current students; staff; faculty; and graduates continuing their degree programs, and enrolled at four-year universities or any community college within the North Carolina Community College System.

Persons meeting these criteria must complete a verification process first, by emailing your student name; contact number; instructor’s name; email address; and course information to: [email protected]

All reservation requests must be submitted 3 weekdays BEFORE your desired testing date. Requests that do not meet this requirement will not be confirmed.

All exams are proctored at the Western Wake Campus by appointment only. Appointments scheduled through the UNC Portal and not approved beforehand, will be canceled immediately.  

To reduce distractions for students during testing, phone calls are neither answered nor returned.  Please send all inquiries to: [email protected]