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Frequently Asked Questions

Student and parent questions

Turnaround time varies, but please allow approximately two weeks after submitting the initial inquiry form and documentation. Check your Wake Tech email frequently, as we may reach out for additional information.


No, accommodations are not retroactive.


Yes, you will need to fill out the accommodations request form and, optionally, a request for a study session every semester. For more details, check the Current DSS Students page.


Log into Eagle Accommodate. On the left side, click "Accommodations" and then "Approved Accommodations." You will see "Case Manager" on the right side. This is your coordinator.


Details can be found on the Current DSS Students page. Note that tests must be scheduled at least seven days in advance.


DSS is available on all Wake Tech campuses.


For parents or guardians with student-specific concerns, please ensure that the student has submitted a FERPA (Family Educational Rights and Privacy Act) form. This gives faculty and staff permission to speak with designated individuals. The FERPA form can be found in Self-Service. Under the User ID, select "Parent/Proxy Access."


An IEP or 504 can be submitted but may not provide enough information. Contact DSS for details.


No, we do not provide financial aid. Contact the Wake Tech Financial Aid Office for assistance.


No, we are not able to assist with these. Contact an area Social Security Administration office for more information.


Contact your coordinator and let them know you want to appeal an accommodation.


English as a second language is not considered a disability. However, if you have a documented disability, we are able to provide accommodations for all courses, including Wake Tech's ESL (English as a Second Language) courses.


Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Staff may ask two questions:

  1. Is the dog a service animal required because of a disability?
  2. What work or task has the dog been trained to perform?

An emotional support animal (ESA) is any animal that is often used as part of a medical treatment plan as therapy, but they are not considered service animals under the American with Disabilities Act. However, based on ADA guidelines, ESAs are considered a reasonable accommodation for students with a documented disability and a physician's specific accommodation. ESAs can be any animal. Students utilizing ESAs must be registered through DSS.


Faculty and staff questions

Call 911. However, the student can refuse service and/or transport once first responders arrive. This releases Wake Tech from liability.

For more details, refer to Wake Tech's Emergency Procedures.


No, accommodations are not retroactive.


No, extra time can be provided by DSS or the eLTC. Students must submit a test request at least seven days before the test or quiz, and you will be notified of their request.

Check the Faculty Resources page for more details.


Please contact the student's coordinator. The name and contact information can be found at the bottom of the accommodation notice.


Rather than asking a student if he or she has a disability or needs assistance from DSS, we suggest that you speak to the student about all available resources at Wake Tech, including DSS.


Information can be found in the faculty guide. If this does not answer your question, contact DSS at 919-866-5670 or [email protected].


Contact the student's coordinator, listed at the bottom of the student's accommodation notice.


Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Staff may ask two questions:

  1. Is the dog a service animal required because of a disability?
  2. What work or task has the dog been trained to perform?

An emotional support animal (ESA) is any animal that is often used as part of a medical treatment plan as therapy, but they are not considered service animals under the American with Disabilities Act. However, based on ADA guidelines, ESAs are considered a reasonable accommodation for students with a documented disability and a physician's specific accommodation. ESAs can be any animal. Students utilizing ESAs must be registered through DSS.


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