This certificate will teach students the entry-level industry knowledge and customer handling skills to transition into an entry-level job in the IT Support industry. Students will learn hardware, networking, and security skills that align with CompTIA’s A+, Network+, and Security+ certification exams. They will learn both the ITIL 4.0 framework and the soft skills to work with a variety of customers in multiple contexts.
This certificate is designed for individuals interested in acquiring advanced technical skills and knowledge to maintain and repair personal computers. Students gain skills in buying parts, upgrading, building, and configuring personal computers. Major hands-on topics include documentation, troubleshooting techniques, PC architectures, disk drives and peripheral cards, memory management, and communications devices.
This certificate is designed to prepare the student for A+ certification. A program prerequisite if CTI-120 is required.
This certificate is designed to give individuals an all-around orientation to Information Technology. It is a recommended starting place for students who know they like computer technology but are not sure what specific field of computers might be right to follow for their career. The courses introduce students to security, operating systems, programming, databases and other career options that involve computer technology. The courses also can prepare students for a variety of industry certifications.
This certificate provides students with the knowledge and practical skills necessary to support users of networking technologies. The course work will help students develop the ability to work in a networking support position.