IT Service and Support

This curriculum prepares students for employment with organizations that use computers to process, manage, and communicate information. It provides hands-on experience that allows students to implement, support, and customize industry-standard computer information technology. Coursework includes computer systems terminology and operations, operating systems, data communications, networking, hardware and troubleshooting, and office applications support.

The program is broad-based and flexible. Depending on the support roles the student desires, certifications and electives will train the student to work in Hardware Support and Repair or end-user support. The degree features classes that allow them to obtain industry certifications in Microsoft desktop administration, CompTIA A+, and ITIL foundations.

Graduates should qualify for a wide variety of computer-related, entry-level positions that provide opportunities for advancement with increasing experience and ongoing training. Duties may include systems maintenance and troubleshooting, support and training, and business applications implementation.