College Closed Monday Because of Winter Storm

Due to inclement weather, all Wake Tech campuses will be closed Monday, January 26, 2026. Students taking in-person classes should check with their instructors for more information. Online classes will continue as scheduled. Many Wake Tech services, including Admissions and Academic Advising, are available virtually at virtualsupport.waketech.edu. Wake Tech employees who can work remotely should do so.

Credit Programs

IT Service & Support

Course Contact
Kobie Joyner
[email protected]
919-335-1271
Document(s)
Financial Aid Eligible?
Yes
Learning Format
On Campus
Fully Online
In-person/Online Hybrid
Schedule
Day or Evening

IT Service Technician Certificate

Wake Tech Course ID: C25590IS

The IT Service Technician Certificate teaches students entry-level industry knowledge and customer handling skills so they can transition into an entry-level job in the IT support industry.

Students learn hardware, networking and security skills that align with CompTIA's A+, Network+ and Security+ certification exams. They learn both the ITIL 4.0 framework and the soft skills to work with a variety of customers in multiple contexts.

Apply now
Estimated Tuition & Fees
$1,368
Locations
  • Southern Wake Campus
  • Scott Northern Wake Campus
  • RTP Campus
Total Credits
18
NOTE: Tuition listed is for in-state students. Out-of-state tuition is higher.
Tuition is set annually by the State Board of Community Colleges.
Wake Tech charges various fees in addition to tuition, and individual programs also have specific costs associated with them.