Wake Tech is operating on a normal schedule on Monday. Officials will watch the weather and make any adjustments to classes if needed. Please monitor Wake Tech WARN for updates.
The IT Service Technician Certificate teaches students entry-level industry knowledge and customer handling skills so they can transition into an entry-level job in the IT support industry.
Students learn hardware, networking and security skills that align with CompTIA's A+, Network+ and Security+ certification exams. They learn both the ITIL 4.0 framework and the soft skills to work with a variety of customers in multiple contexts.