Explore all the opportunities awaiting you at Wake Tech during the college's Fall Open House, from 9 a.m. to 12 p.m. October 11 on Southern Wake Campus.
The IT Service Technician Certificate teaches students entry-level industry knowledge and customer handling skills so they can transition into an entry-level job in the IT support industry.
Students learn hardware, networking and security skills that align with CompTIA's A+, Network+ and Security+ certification exams. They learn both the ITIL 4.0 framework and the soft skills to work with a variety of customers in multiple contexts.