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The IT Service Technician Certificate teaches students entry-level industry knowledge and customer handling skills so they can transition into an entry-level job in the IT support industry.
Students learn hardware, networking and security skills that align with CompTIA's A+, Network+ and Security+ certification exams. They learn both the ITIL 4.0 framework and the soft skills to work with a variety of customers in multiple contexts.
NOTE: Tuition listed is for in-state students. Out-of-state tuition is higher.
Tuition is set annually by the State Board of Community Colleges. Wake Tech charges various fees in addition to tuition, and individual programs also have specific costs associated with them.
