Workforce Continuing Education Course Catalog
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Beginner's Baking and Pastry ArtsHOS-3075C31 available classes Start your career in the hospitality industry with this introductory baking and pastry arts course. Learn the science, techniques and trends of baking from scratch. Discover the basic principles on how to prepare quick breads, basic leavened breads, cakes, cookies, custards,... |
Accelerated Hospitality Online (Hotel & Lodging Certification)HOS-4040C3 Earn an industry-recognized credential in hospitality! This online course offers an in-depth look at the hospitality industry and provides the skills you need to excel in this exciting career field. Get an overview of operational areas, the latest technological tools, the se... |
Hospitality ( Hotel & Restaurant Certification) -Work Based LearningWBL-3100C3 This course provides a work-based learning experience with a college-approved employer in an area related to the student's program of study thus enhancing student success rate in obtaining certifications ( Front Desk Agent , ServSafe, TIPS, Opera through American Hotel & Lod... |
Hospitality Certifications for College and Career ReadinessHOS-4040B3 This course provides an overview of the lodging industry and an in-depth look at common line-level positions in hotels. The focus is on positions in the Rooms and the Food and Beverage divisions, including front desk, reservations, housekeeping, bell services, restaurant ser... |
Activity Coordinator for Long Term CareHSE-3264A4 The NC Division of Facility services requires activity coordinators in adult care homes and nursing facilities to complete at least 50 hours of training in an approved course. In addition, activity coordinators in nursing facilities and adult care homes must complete at leas... |
Barista & Cafe TrainingHOS-4010G3 From the rookie home brewer to the seasoned coffee shop veteran, and everyone in-between will experience the world of Coffee in this class. This course will provide insight and hands-on training to enhance your knowledge and bring fun to the coffee experience. Topics covered... |
Basic Culinary and Restaurant CertificationHOS-3075B3 Enhance your kitchen and restaurant skills for employment in the culinary/restaurant field – the fastest-growing market segment in today’s economy! You’ll learn how the food industry operates in a business environment as you prepare for work in hotels, restaurants, catering... |
Basic Culinary and Restaurant Fundamentals Certification ( Work Based Learning )WBL-3100D3 This course provides a work-based learning experience with a college-approved employer in an area related to the student's program of study thus enhancing student success rates in obtaining certifications ( American Hotel & Lodging Educational Institute). Emphasis is placed... |
Basic Culinary Arts & Restaurant Fundamentals CertificationHOS-3075E3 Would you like to build skills for work in the culinary/restaurant industry? If so, this course is for you! Learn how the food industry operates in a business environment while understanding food service techniques, food safety, and other food production basics. Hands-on tra... |
Beginning Artisan Bread BakingHOS-3075D3 Would you like to have a career in the food service bread making industry? We can help you get there by teaching you the methods and techniques in this hands-on-course.
Learn how to turn flour, water, salt, and yeast into a dough that will bake properly and result in a perfe... |
Commercial Food Equipment Repair ( Work Based Learning)WBL-3100E3 This work-based learning course provides a work experience with a college-approved employer in an area related to the student's program of study. The integration of classroom instruction and work experience enhances student success rates in obtaining certifications (Ignitor... |
Commercial Food Equipment Service Training II - RefrigerationELC-3130B3 Technicians new to Commercial Food Equipment can discover the fundamentals of Commercial Refrigeration. You can gain an understanding of thermodynamics and learn how commercial refrigeration equipment works. You’ll be able to troubleshoot and repair basic commercial refriger... |
Commercial Food Equipment Service Training.ELC-3130A3 Learn the fundamentals of troubleshooting and repairing commercial food equipment – whether you’re new to the service industry or an experienced service technician in need of a refresher. You’ll gain an understanding of the theories of electricity, gas, and steam as related... |
Craft Beer Brewing Part 1: Fermentation Brewhouse and Packaging OperationsISC-3600A3 Craft beer brewing is on the rise, and this course will help students prepare for entry-level work in a craft brewery. The course includes hands-on training at various Wake County breweries and explores fermentation, cellar operations, instruments, malting, hops, clarificati... |
Craft Beer Brewing Part 2: Brewing and Plant OperationsISC-3600B3 Craft beer brewing is on the rise, and this course (part 2 of 2) will help students prepare for entry-level work in a craft brewery. The course includes hands-on training at various Wake County breweries and explores fermentation, cellar operations, instruments, malting, hop... |
Craft Beer Brewing Part 3: Internship and Career SkillsISC-3600D3 This course is designed to train advanced students in local breweries, to prepare them for entry-level positions. The course also emphasizes networking and career skills to help students find employment during or after their internships. |
Guest Services Telephone EtiquetteHOS-4040I3 Guest Services Telephone Etiquette is a comprehensive certification course that imparts information and skills required for success in a customer service call center. Students will learn key elements in connecting with customers positively and professionally. Students will a... |
HOW TO ACHIEVE A BETTER RESTAURANT SANITATION SCORE.SEF-3001L3 Become one of the highest-scoring kitchens around! Learn what Environmental Health Specialists (your county health inspectors) are looking for in a sanitation inspection. You’ll examine the form inspectors use and learn what its 54 categories really mean! |
How to Start a Food Truck BusinessSEF-3001B3 Are you interested in starting a food truck business? This course will show you how to be a part of the hottest dining trend around! You’ll find out what’s required to operate a mobile food unit safely and legally – licenses and permits; zoning laws; federal, state, and loc... |
Kitchen Cook & Restaurant Server CertificationsHOS-3075G3 This course is for students assigned to the Wake County Detention Center. It is a comprehensive certification course that covers the knowledge and skills required for success as a food service professional. Students will learn about workplace safety and hygiene standards, te... |
ServSafeSEF-3001Q3 Learn the principles of safety and sanitation in the food service industry. In North Carolina, a restaurant or food service establishment can receive a two-point deduction on its health inspection grade. NC regulations now require all establishments to have a manager on dut... |
ServSafe SpanishSEF-3001V3 Aprende los principios de seguridad y sanidad en la industria del servicio de alimentos. El objetivo de este curso de dos días es capacitar a los profesionales en esta rama enfocándonos en los conceptos básicos de ServSafe® que cumple con el requisito de NC persona a cargo (... |
Special Event PlanningSEF-3001C3 Make your next event extraordinary by learning to plan professional and polished events for any occasion. Discover how to prepare budgets, design programs and invitations, and select music. Tap into your creativity when choosing food and flowers. Learn the latest scheduling... |
Specialty Breads For All OccasionsSEF-3001Y3 Get ready to channel your inner bread baker. Bake, taste, and have fun exploring the world of baking! Learn how to bake and create fresh, mouthwatering specialty breads that will brighten any occasion. Our professional artisan bread baker will introduce you to a variety of r... |
TIPS ( Training for Intervention Procedures)SEF-3001J3 This course will help participants build the skills and confidence to intervene when necessary to ensure that alcohol is being sold legally and responsibly. |
Career Readiness for the Hospitality IndustryHRD-3004C2 This course allows students to explore careers in hospitality, including food/beverage, hotel/ lodging, and customer service; understand the advantages and challenges of each; and use self-assessment tools to determine which is right for them. The course emphasizes customer... |
Hospitality Hotel & Restaurant CertificationsHOS-4040A3 This course provides a comprehensive overview of the lodging industry and an in-depth look at facets of service and latest trends in the Hospitality Industry. Emphasis is on the latest technology tools that are used in the industry as well as the service philosophy and oper... |
Lean Six Sigma Yellow Belt (Exam Cost Included) Ed2GoSEF-3001NG This high-level online course teaches you the fundamentals of Lean Six Sigma process improvement and prepares you for success in healthcare, high-tech, government, retail, finance, and hospitality. |
Side Hustles to Supplement IncomeHRD-3003AX2 Today's technology-based society offers many opportunities to supplement income. Assess your own readiness for earning extra money in our “gig” economy – your outlook and aptitude for using your phone and the internet to take on short-term work assignments. Explore how to fi... |
The Business of AgritourismENV-3200B3 Get an overview of agritourism with a focus on hospitality. You’ll learn about costs and financial management, regulations and liabilities, and innovative sales and marketing techniques – along with the hospitality aspects of lodging, dining, event planning, and more. You’ll... |
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