Skills Training for Job Seekers (HRD)


HRD (Human Resources Development) courses provide employability skills training and assistance for adults who are trying to find employment, transitioning back into the workforce, or working to redefine their professional niche in today's global market.

Classes are designed to address current needs and trends of the complex and constantly changing workforce. 

Full Catalog of HRD Courses | Available HRD Classes

*All HRD courses are fee-waived for qualifying individuals who are unemployed, "underemployed," or who have received notice of layoff or pending layoff.*


Course Details & Registration Information

Career Exploration for Health Care Professions
Available Classes
Not currently offered.
Description Course Outline Requirements Intended Audience More Details
Intended Audience
Individuals who are interested in learning more about opportunities available in the Health Care Profession
This course is designed to give students exposure to a number of allied health careers in medical settings. Students will utilize results of the Career Ready 101 assessment to align personal likes and interests with possible career options. Several health care positions will be identified including: phlebotomist, radiologic technologist, surgical technologist, medical assistant, nursing assistant, dental assistant, home health aide, paramedic, physical therapy assistant, vision care technician, X-ray technician, and pharmacy technician. Qualifications and assets deemed necessary or desirable for these positions will be reviewed and discussed. Students will also explore entry level duties, skills, and tasks required with each of these positions. Students will learn how to craft a health care resume and successfully navigate the application and interview process. The use of computers in medical environments is highlighted and the impact of technology on job functions will be identified.
Course Objectives
  1. Conduct multiple self assessments to determine probable career happiness.
  2. Identify health care career trends, salary ranges, and look at the fastest growing allied health care category of occupations in North Carolina.
  3. Learn how to use assertive behavior in the workplace.
  4. Discuss how to attain a win-win solution out of a conflict situation in the health care setting.
  5. Identify methods to increase self esteem.
  6. Learn the importance of professional goal setting.
  7. Describe problem solving techniques required in today's workplace.
  8. Identify how to maintain employment.
  9. See how technology is used with electronic medical records and how computers provide skill building to employees.
  10. Learn job search techniques, interviewing skills, and resume writing tips appropriate for health care workers seeking employment in the 21st century.
Outline of Instruction
  1. Module 1--(12 hours): Assessment Core Component
    1. Orientation: Provide course overview and review student guide
    2. Assess personality traits, interests, aptitudes, and values
    3. Conduct Career Ready 101 assessment and interpret results
    4. Discuss importance of goal setting and the rationale for career planning
    5. Identify strategies for establishing and maintaining professional goals
    6. Set and prioritize professional short term, intermediate, and long term goals for achieving personal success and finding and maintaining employment
  2. Module 2--(12 hours): Assessment and Employability Skills Core Components
    1. Assess workplace and occupational skills and research positions
    2. Identify health care trends and 20 fastest growing health occupations in North Carolina
    3. Describe health care career positions' tasks and duties
    4. Research salary ranges for these positions and identify benefits
    5. Discuss the difference between a job versus a career
    6. Describe careers of health care professionals and providers
    7. Investigate career options in the health sciences
    8. Demonstrate how to locate and evaluate labor market information
    9. Describe information about specific occupations in terms of education and skills requirements and trends as they relate to employment opportunities
    10.Describe information on specific employers and hiring practices
  3. Module 3--(12 hours): Problem-Solving, Self Concept and Employability Skills Core Components
    1. Describe assertive, aggressive and passive behavior responses and outcomes and use role play scenarios to simulate work situations
    2. Practice overcoming potential employers’ objections
    3. Discuss how to effectively deal with difficult people and negative situations
    4. Discuss conflict resolution and how to manage conflict in the workplace
    5. Define self esteem and identify characteristics of high and low self esteem
    6. Describe internal and external motivations for work
    7. Conduct online research on potential companies
    8. Conduct research on pay potential at
    9. Demonstrate skills to assess job offers in terms of salary requirements, fringe benefits, work environment, and other conditions of pay
    10. Describe problem-solving techniques required in today’s workplace
    11. Explain the need for problem solving in work related situations
    12. Identify and practice using problem-solving tools and techniques for the medical office environment, and learn to generate alternative solutions
  4. Module 4--(12 hours): Employability/Job Keeping Skills and Information Technology Core Components
    1. Describe how to maintain employment
    2. Learn to anticipate or accept job responsibilities beyond the job description
    3. Identify ways to monitor job performance for continuous improvement
    4. Review sexual harassment issues and considerations in the workplace
    5. Discuss the medical office applications including uses of technology
    6. Understand the need for lifelong learning in technology
    7. Learn how developing technologies are used in the medical office settings
    8. Identify parts of the computer, terms, and the corresponding functions
    9. Identify job hunting techniques
    10. Develop and write an effective, eye catching health care cover letter
    11. Identify appropriate references for a job search and create a health care reference letter
    12. Gather necessary dates, information, and documents to complete a health care employment application
    13. Create a health care resume based on a personal datasheet
    14. Prepare for a health care interview
    15. List traits and characteristics that employers want from their employees to maintain a job and identify how to get and keep a job
    16. Identify questions to consider before leaving a health care job and the best way to leave a health care job
Contact Hours
Industry Standard, State, or National Certification
CE to CU Articulation
Text and Supplies Needed
Textbook, handouts, and PowerPoint packets provided. Students must bring a flash drive.
Clinical Site/Special Facilities
Requirements for Successful Completion of this Course
  1. Attendance 95% or above
  2. Participation
  3. Maintain 80 percent overall academic average, submit all assignments, and participate fully in class to successfully complete the course and receive a certificate
Accreditation/Special Approval Requirements
Intended Audience
Individuals who are interested in learning more about opportunities available in the Health Care Profession
Specific Industry or Business Support Needs
Industry or Job Titles Related to training Outcomes for Employment
Related Courses
Course Contact Information
HRD Office
919-532-5694 or 919-532-5696