Skills Training for Job Seekers (HRD)


HRD (Human Resources Development) courses provide employability skills training and assistance for adults who are trying to find employment, transitioning back into the workforce, or working to redefine their professional niche in today's global market.

Classes are designed to address current needs and trends of the complex and constantly changing workforce. 

Full Catalog of HRD Courses | Available HRD Classes

*All HRD courses are fee-waived for qualifying individuals who are unemployed, "underemployed," or who have received notice of layoff or pending layoff.*


Course Details & Registration Information

Career Readiness for the Administrative Assistant in a Medical Setting
Overall Quality of This Course
Based on 15 student surveys.
Available Classes
    Section Location Begin Date End Date Instructor Price Seats Available/Total Seats
191488 Western Wake Campus 04/09/2018 05/01/2018 S. Shekhar $138.00 Open
Description Course Outline Requirements Intended Audience More Details
Intended Audience
Individuals who are interested in exploring what an administrative assistant in a medical setting does.
This course introduces students to the position of administrative assistant in a medical setting. Students will use two career assessments to align personal interests with careers in this field. They will review and discuss the qualifications required, and through assignments, projects, and simulations, they will explore entry-level duties, skills, medical terminology, coding, and administrative tasks associated with the position. They will also explore careers and create personal materials for finding and maintaining employment in the field.
Course Objectives
  1. have conducted self assessments to determine probable career happiness in the field of Administrative Medical Assistant and received an interpretation of the results;
  2. have become aware of the tasks and skills associated with the Administrative Medical Assisting position;
  3. have become proficient at managing health information in the office setting;
  4. have learned the importance of the job search process and identified how to maintain employment;
  5. have become aware of the importance of oral and written communication in the office setting;
  6. have gained an introductory knowledge of medical terminology and coding, and identified skills needed for developing and presenting information to a group.
Outline of Instruction
  1. Assessment Core Component
    a. Conduct registration; Provide course overview and review student guide
    b. Conduct Career Assessments and interpret results
  2. Employability Skills (Core/ Industry Specific)
    a. Assess workplace and occupational skills and research administrative positions in the health care field
    b. Describe pertinent information regarding the tasks and duties of those employed in the administrative assistant in the medical setting career
    c. Describe internal and external motivations for work
    d. Discuss ethics and confidentiality in the medical work place setting
    e. Review the importance of verbal and nonverbal communication skills in the workplace
    f. Gain an introductory understanding of medical terminology and coding
    g. Gain an introduction to diagnosis coding
    h. Become aware of the features of Medisoft Program and benefits of its use in the medical office
  3. Basic Job Search
    a. Identify job hunting techniques, including networking; develop and write an effective cover letter, identify references, complete a job application, create a
    resume, become introduced to NCWorks and fill out an online profile
    b. Describe how to maintain employment
    c. Prepare for an interview, reviewing interview questions, following up
  4. Presentations
    a. Identify skills to develop sound presentation skills and public speaking techniques
    b. Prepare and present a 15 to 20 minute presentation on an approved topic related to the medical office setting
Contact Hours
Industry Standard, State, or National Certification
CE to CU Articulation
Text and Supplies Needed
Materials will be provided.
Clinical Site/Special Facilities
Requirements for Successful Completion of this Course
  1. Attendance 85% or above
  2. Participation
  3. minimum grade of 80 percent
Accreditation/Special Approval Requirements
Intended Audience
Individuals who are interested in exploring what an administrative assistant in a medical setting does.
Specific Industry or Business Support Needs
Industry or Job Titles Related to training Outcomes for Employment
Related Courses
Course Contact Information
HRD Office
919-532-5694 or 919-532-5696