Business Administration Department Technical Standards

Essential Function Standard Examples


  • Communicate effectively and professionally when interacting with peers, faculty, staff, and guests using the English language verbally and in written form.
  • Follow verbal and written instructions in the English language.
  • Deliver oral presentations, interact in group discussions, describe decisions, demonstrate listening skills, write reports, and follow directions.
  • Speak and write clearly and distinctly for seated classroom and/or online assignments, projects, and exams.
  • Send clear, concise, professional emails to peers and faculty.


Physical Strength and Abilities
  • Sit in a classroom environment.
  • Move about in classroom to work in groups/teams.
  • Use critical thinking skills to make decisions.
  • Read and follow directions.
  • Remain seated or quietly stand for the entire class period. 
  • Move safely about in classroom to work in groups/teams according to instructions.
  • Solve problems and analyze situations by using critical thinking skills.
  • Complete assignment by reading and following directions.


Mobility and Motor Skills
  • Move freely, quickly, and safely in a classroom environment.
  • Operate a computer or assignments or during inclement weather.
  • Move safely within a classroom environment when presenting reports or information to the class.
  • Move safely within the classroom to reconfigure into teams for group projects and/or collaborative efforts.
  • Operate computer as needed for exams, quizzes or assignments.
  • Operate computer as needed to complete assignments in lieu of a missed classroom instruction or inclement weather.


  • Hear voice instructions in a classroom environment.
  • Hear equipment alarms.
  • Read printed and written instructions.
  • Feel the computer keyboard to touch type. 
  • Complete assignments from voice instruction.
  • Read instructions for assignments, projects, and exams.
  • Key in the assignments as needed.


Interpersonal and Emotional
  • Work cooperatively with other students and instructors. 
  • Complete an equitable share of duties. 
  • Follow directions of instructors and fellow students. 
  • Remain calm in a changing environment. 
  • Self-manage medical and emotional conditions.
  • Participate in team projects or collaborative efforts with other students.
  • Provide assistance to fellow students and instructors when asked.
  • Maintain a cooperative spirit while working in groups or team environment.
  • Complete duties as assigned.
  • Maintain a positive attitude.
  • Manage one’s medical and/or emotional conditions in order to permit self, others, and the program to meet educational goals.

*Some standards/examples may apply to online courses/seated courses.
As of 11/18/2010