Business Administration Technical Standards

Essential function	Standard	Examples
Communication	Communicate effectively and professionally when interacting with peers, faculty, staff and guests using the English language verbally and in written form Follow verbal and written instructions in the English language	Deliver oral presentations, interact in group discussions, describe decisions, demonstrate listening skills, write reports and follow directions Speak and write clearly and distinctly for seated classroom and/or online assignments, projects and exams Send clear, concise, professional emails to peers and faculty
Physical strength and abilities	Sit in a classroom environment Move about in classroom to work in groups/teams Use critical-thinking skills to make decisions Read and follow directions	Remain seated or quietly stand for the entire class period Move safely about in classroom to work in groups/teams according to instructions Solve problems and analyze situations by using critical-thinking skills Complete assignment by reading and following directions
Mobility and motor skills	Move freely, quickly and safely in a classroom environment Operate a computer or assignments or during inclement weather	Move safely within a classroom environment when presenting reports or information to the class Move safely within the classroom to reconfigure into teams for group projects and/or collaborative efforts Operate computer as needed for exams, quizzes or assignments Operate computer as needed to complete assignments in lieu of a missed classroom instruction or inclement weather
Sensory	Hear voice instructions in a classroom environment Hear equipment alarms Read printed and written instructions Feel the computer keyboard to touch type.	Complete assignments from voice instruction Read instructions for assignments, projects and exams Key in the assignments as needed
Interpersonal and emotional	Work cooperatively with other students and instructors Complete an equitable share of duties Follow directions of instructors and fellow students Remain calm in a changing environment Self-manage medical and emotional conditions	Participate in team projects or collaborative efforts with other students Provide assistance to fellow students and instructors when asked.\ Maintain a cooperative spirit while working in groups or team environment Complete duties as assigned Maintain a positive attitude Manage one’s medical and/or emotional conditions in order to permit self, others and the program to meet educational goals

*Some standards/examples may apply to online/seated courses.
As of 11/18/2010