AHR-180 HVACR Customer Relations
This course introduces common business and customer relation practices that may be encountered in HVACR. Topics include business practices, appearance of self and vehicle, ways of handling customer complaints, invoices, telephone communications, and warranties. Upon completion, students should be able to present themselves to customers in a professional manner, understand how the business operates, complete invoices, and handle complaints.
Total Class Credits:
Class Credits: 1
Lab Credits: 0
Clinic Credits: 0
See Wake Tech's Air Conditioning, Heating, & Refrigeration Technology program for additional courses and educational offerings.
Register for this course in Self Service.
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