Non-Credit Online Learning
Wake Tech offers training in a variety of seated, online and hybrid formats. We also offer partner with several online educational partners who have large catalogs of online training programs.
Online Educational Partners
Wake Tech also offers non-credit training through our online educational partners, who have large catalogs of online courses.
Get the career-focused education you need to succeed! Wake Tech has partnered with Career Step to offer online training programs including Medical Coding and Billing, Medical Transcription and Editing, Medical Administrative Assistant with EHR, and Pharmacy Technician.
Ed2Go offers a wide range of highly interactive courses that you can take entirely over the Internet. All courses include expert instructors, many of whom are nationally known authors. Most courses are 6 weeks long.
Find an Ed2Go course starting soon in our online schedule. If you do not find the course you want, you can browse the full Ed2Go library.
Career Training Programs
Ed2Go also offers open enrollment training and certificate programs designed to provide the skills necessary to acquire professional level positions for many in-demand occupations. As they have a career training focus, these are longer, more in-depth courses. In some situations, financial assistance through programs such as MyCAA – Free Career Training for Military Spouses may be available.
ProTrain is the global leader in educational services. Courses include IT training and certifications, accounting and financial services education, programming and web design development, and green and renewable energy instruction. Here you can find affordable, self-paced, online certificate programs that can train you for the latest, in-demand job skills.
UGotClass online certificates and courses are provided by the Learning Resources Network (LERN), the largest continuing education association in the world, serving more than 1,000 colleges, universities and schools. Online courses are taught by leading practitioners and teachers, with audio presentations from the teacher and interaction with other participants and the teacher. We offer certificates, CEUs, ILUs, and some courses even have optional graduate credit. Courses focus on “Skills for the 21st Century” ©.
Non-Credit courses offered in an Online or Hybrid (class with some in person and online content) Format.
- have understood the fundamentals of business law, contracts, and the principal-agency relationship.
- have discovered ethics and organizational politics.
- understood the basics of human resources management.
- Wednesday - Lesson 01
In this lesson, we'll discuss why change is so important, review why people are reluctant to change, and explore strategies that can help you overcome resistance to change. We'll help you establish a winning team and lead you through the stages of recruiting, evaluating, and selecting team members. We'll explore the concepts of a core team, extended team, and the overly important team. We'll finish up by discussing the complete performance planning process, including how to address performance problems and how to make reviews more meaningful.
- Friday - Lesson 02
In this lesson and the one that follows, we'll emphasize accounting and financial concepts and fundamentals to help you increase your readiness to use financial information. You'll gain a strong foundation by learning about the general ledger, by seeing the difference between accounting and bookkeeping, and by investigating the different types of accounting. We'll demystify debits and credits and present the accounting equation as a cornerstone of all modern accounting systems.
- Wednesday - Lesson 03
Now that you've absorbed the basics of accounting, it's time to learn how to apply financial information. We'll start off by reviewing two vital financial statements that you will find at nearly every organization—the balance sheet and the income statement. Next, you'll find out how to account for inventories and then discover the significance of cash flow. By the end of the lesson, you'll clearly understand how sound cash management helps companies stay on the right path.
- Friday - Lesson 04
Administrative assistants need to know the basics of business law. While we don't expect any of you to become lawyers, we do want to make sure you have a good grasp of key legal concepts, such as the principal-agency relationship and the basics of contracts. We'll start things off by looking at the idea of law, going through an overview of the legal system, and discussing the essence of commercial law. We'll tackle the essentials of contracts, such as the elements and the various types, and finish up by discussing Article 2 of the Uniform Commercial Code.
- Wednesday - Lesson 05
In today's lesson, we'll examine the four most popular organizational forms: sole proprietorship, general partnership, limited partnership, and corporation. You'll learn all about organizational politics, and see that wherever people work together, you'll find politics. We'll also touch on business ethics, a critical concept that has received much attention in recent years.
- Friday - Lesson 06
Today we'll take a look at human resources management. It's possible that your job responsibilities as an administrative assistant will encompass many or all of the aspects of human resources. Even if you don't have this as a direct responsibility, you may have to interface with or be indirectly involved in aspects of human resources management, working with your company's HR manager. In today’s lesson, we'll explore employee relations, guidelines for documentation in human resources, and the staffing process. We'll review conflict resolution, how to hire the right person, and much, much more.
- Wednesday - Lesson 07
Life is filled with opportunities, problems, and choices. When you effectively plan and control your activities, and also make timely decisions and solve problems, you become a valued asset. We'll look at the ins and outs of planning because just about everything you do begins with a plan. We'll help you learn about the counterpart of planning: control. By the time you finish Lesson 7, you'll know all about problem solving and be able to apply a model of decision making.
- Friday - Lesson 08
Organizing is a critical topic that many companies struggle with. In this lesson, you'll discover how resources are organized so employees can productively perform job duties and complete tasks. We'll begin by studying the purpose of organization and examining several coordinating principles, including authority, power, and span of control. You'll learn the purpose of the staffing function and how to evaluate such key elements as recruitment, selection, appraisal, and development. We'll conclude this lesson by looking at six different forms of organizational charts.
- Wednesday - Lesson 09
It's often said that motivation and leadership are two sides of the same coin. It's difficult to have one and not the other. Today, we'll begin by defining motivation and exploring four theories of motivation, and then we'll move into leadership. You'll learn about the different types of leadership and discover the difference between delegation and empowerment. We'll also examine creativity and help you see how you can increase your creativity levels.
- Friday - Lesson 10
We find that most people believe marketing is either advertising or selling. Our primary objective in today's lesson is to make sure that you clearly understand the distinction between marketing, advertising, and sales. You'll discover what it means to be consumer oriented. Also, you'll learn how to apply the four Ps (product, place, price, promotion) and see how these variables work together to form marketing strategies.
- Wednesday - Lesson 11
Operations management is one of the unheralded activities at a company. The folks that work in this area don't receive much credit and don't lead a glamorous life. They're the behind-the-scenes people that keep the ball rolling so that customers are happy and the company makes profits. Today, we'll explore the diverse nature of operations management and see how selecting, designing, operating, controlling, and updating play an important role in all operating systems. We'll explore such key concepts as forecasting, capacity, and make-or-buy analysis, as well as discussing their importance.
- Friday - Lesson 12
You've probably heard the saying "time is money." How you manage your time is the key to your success. Time management is one of the most important skills you as an administrative assistant can develop. If you don't learn how to manage your time, you will not be as effective and efficient and you run the risk of letting down those people who rely on you. In today's lesson, you'll learn about the importance of time management and how it can benefit you in your role as an administrative assistant. We'll examine the benefits of time management and identify tools and techniques to help you free up more time for work and outside interests.
• One of the following browsers:
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o Microsoft Internet Explorer (9.0 or above)
o Google Chrome
• Adobe PDF plug-in (a free download obtained at Adobe.com .)
- Attendance 80% or above
- Students must score 70% or better on 10 quizzes or 70% or better on the final exam.