Demonstrate critical-thinking ability sufficient for collecting, analyzing and integrating information and knowledge in order to safely and accurately process primary care provider orders and promote positive patient outcomes and professional behavior
Exhibit ability to follow policies and procedures required by clinical and academic settings
Exhibit ability to organize and prioritize tasks
Exhibit ability to function effectively under stress and time constraints
Exhibit awareness of and ability to work with diverse populations
Exhibit ability to follow policies and procedures required by clinical and academic settings
Demonstrate problem-solving abilities (measure, calculate, reason, prioritize and synthesize data)
Understand and recall complex information and apply to new situations
Perform calculations
Organize and prioritize multiple tasks, and integrate and analyze written, verbal and observed data regarding patient care
Manage distractions
Follow a process from start to finish utilizing sequential established policies and procedures
Utilize sound judgment and safety precautions
Understand the rationale for and comply with HIPAA standards, especially confidentiality
Process prescriptions and/or prepare compound medications
Demonstrate the ability to be familiar with and acquire a knowledge base of brand/generic names of the most commonly prescribed medications
Demonstrate the ability to read and interpret handwritten prescriptions
Process prescriptions in an accurate and timely manner that matches the level of training and pharmacy’s demands
Demonstrate the ability to assist accurately with all patient care duties and pharmacy procedures
Communication ability
Demonstrate the ability to speak, read, comprehend and write English at a level that meets the need for clear and effective communication with instructors, peers, other health care professionals and patients
Demonstrate the ability to adjust non-verbal and verbal language appropriately to meet the needs of the multilingual and culturally diverse patients, families and colleagues
Understand written and verbal English communication and follow directions explicitly
Read and interpret common medical/pharmacy abbreviations
Understand patient information and provide verbal feedback
Interact and establish rapport with individuals, families and groups from diverse populations
Read and respond to professional emails in a timely manner
Provide explanations and teaching
Demonstrate empathy
Interpersonal skills and behavior
Demonstrate emotional and psychological stability sufficient to function under stress and to adapt to ever-changing situations
Follow a professional code of ethics
Display a caring attitude
Demonstrate professional behavior in the classroom, lab and clinical settings, including appropriate personal hygiene, timeliness, preparation and concentration
Demonstrate empathy for patients and peers, exhibit sensitivity to the needs of others and treat all with dignity and respect
Demonstrate awareness of others’ reactions and understanding of why they react the way they do
Respond calmly to and remain focused during stressful situations
Respond professionally and appropriately to emergency situations
Maintain composure in clinical and didactic environments
Establish productive working relationships
Work independently or in a team
Interpret non-verbal communication
Visual ability
Demonstrate visual acuity sufficient for reading, evaluating and processing prescriptions, labels and packages of all types
Read numbers and letters in fine print, such as would appear on prescription labels and patient package inserts, accurately
Differentiate solid dosage forms by size, shape and color
Demonstrate the ability to accurately distinguish demarcations and be able to calibrate all equipment used to weigh, measure and dispense medication
Read Roman numerals accurately
Read medication labels and draw up and read syringe volumes accurately
Perform visual inspections of preparations for discolorations, precipitations, bubbles, clumps, etc., on compounded sterile and not-sterile preparations
Auditory ability
Demonstrate hearing acuity sufficient to communicate and interact with patients, pharmacists and other health care professionals
Hear and communicate clearly in person and by telephone
Hear conversations well enough to communicate with patients, peers, instructors and other health care providers
Listen for awareness of equipment function or malfunction and/or emergency signals
Tactile ability
Demonstrate tactile ability sufficient for preparation and compounding of sterile and non-sterile products
Demonstrate the ability to put on and remove personal protective equipment, or PPE.
Manipulate syringes and dispose of needles safely
Manipulate vials, ampules and medication packaging
Calibrate and use the equipment
Demonstrate the ability to put on and remove gloves, gown, shoe covers, mask, protective eyewear and head covering.
Olfactory ability
Demonstrate olfactory ability sufficient to detect unusual odors/smells in the environment
Detect malodorous or unusual odors of medicines
Distinguish smells which adversely affect the environment (fire, noxious fumes, etc.)
Tolerate exposure to various chemical odors
Strength and mobility
Demonstrate physical abilities and strength sufficient to perform clinical and administrative duties
Demonstrate strength sufficient to lift heavy objects
Demonstrate the ability to move in tight quarters
Demonstrate the ability to freely walk, stand, sit, squat, balance, climb, reach, grip, lift, pull and push as needed in the performance of clinical duties
Demonstrate the ability to maneuver in small spaces (walk, stand and bend over)
Demonstrate the ability to withstand repetitive hand, fine motor movements and manual dexterity without incident
Squat, bend/stoop, reach above shoulder level, kneel and use the standing balance to place medications in the proper place
Lift and/or carry up to 50 pounds safely and exert up to 100 pounds force for push/pull utilizing a cart with wheels
Motor skills
Demonstrate gross and fine motor abilities sufficient to effectively prepare, package, carry and deliver medications in a timely manner
Demonstrate physical ability sufficient to maneuver in small spaces (including standing, walking, bending and range-of-motion of extremities)
Calibrate, adjust, use and clean equipment
Demonstrate fine motor skills required to safely manipulate syringes and needles
Manipulate vials, ampules and medication packaging
Load paper and labels in the printer or automated medicated dispensing machines
Demonstrate keyboarding skills sufficient to complete data entry and/or clinical duties in a timely manner
Perform cardiopulmonary resuscitation (CPR) on a patient if needed
Physical endurance
Demonstrate sufficient physical endurance to complete assigned periods, the required shift and assigned tasks
Work eight- to 12-hour shifts on day or evening rotations
Sit or stand for long periods of time, including up to 12 hours
Carry at least 20 pounds while walking for extended periods of time
Climb stairs
Environmental tolerance
Demonstrate the ability to work in the pharmaceutical environment
Demonstrate sensitivity and ability to protect self and others from environmental risks and hazards
Demonstrate the ability to tolerate prolonged periods of time amidst artificial lighting, air conditioning, dust and odors, residue from cleaning products, noise and congested workplace
Demonstrate the ability to wear personal protective equipment (PPE) for extended periods of time during work, educational study and labs
Demonstrate awareness that the health care environment may contain latex and other allergens, including medication (topical and ingestible), chemical and mundane; tolerance of such allergens in the workplace must also be demonstrated
Wear gloves, mask, head covering, protective eyewear and gown for extended periods of time during patient treatment, educational study and labs
Perform frequent evaluation and correction of the facility for vapors/fumes, excessive noise and facility cleanliness in the performance of patient care
Use MSDS (materials safety data sheets) for specific drugs, chemicals and common environmental handouts
