Course Offerings

Are you a recent graduate with an interest in an HR career, a professional looking to switch careers or advance your career, a manager who wants to expand your role, a member of the military seeking HR development or transitioning into a civilian HR role? This aPHR prep course is the perfect certification to help fast-track your career growth and provide you with the confidence to launch into the HR profession. The aPHR is the first-ever HR certification designed for professionals who are just beginning their HR career journey and proves your knowledge of foundational human resources.

Course Objectives

Upon successful completion of this prep course, participants are prepared to take the certification exam administered by the Human Resources Certification Institute.

Outline of instruction

HR Operations
*Organizational Strategy
*Organizational Culture
*Legal and Regulatory Environment
*Confidentiality and Privacy Rules
*Business Functions
*HR Policies and Procedures
*Data Compilation
*Reporting
*Presentation Techniques
*Impact of Technology on HR
*Records Management
*Job Classifications
*Job Analysis
*Communication Techniques

Recruitment and Selection
*Regulations and Laws
*Applicant Databases
*Recruitment Sources
*Staffing Practices
*Interviewing Techniques
*Post-Offer Activities

Compensation and Benefits
*Regulations and Laws
*Pay Structures and Programs
*Total Rewards Statements
*Benefit Programs
*Payroll Processes
*Survey Usage
*Claims Processing Requirements
*Work-Life Balance Practices

Human Resource Development and Retention
*Regulations and Laws
*Training Delivery Format
*Techniques to Evaluate Training Programs
*Career Development
*Performance Appraisal Methods
*Performance Management Practices

Employee Relations
*Regulations and Laws
*Employee and Employer Rights and Responsibilities
*Methods and Processes for Collecting Employee Feedback
*Workplace Behavior Issues
*Methods for Investigating Complaints or Grievances
*Progressive Discipline
*Off-Boarding or Termination Activities
*Employee Relations Programs
*Workforce Reduction and Restructuring Terminology

Health, Safety and Security
*Regulations and Laws
*Risk Mitigation
*Security Risks

CEUs

2.4

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

N/A

Text and Supplies Needed

N/A

Clinical Site/Special Facilities

N/A

Requirements for Successful Completion

80% attendance

Accreditation/Special Approval Requirements

N/A

Intended Audience

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to training Outcomes for Employment

Related Courses

Course Contact Information

Community & Career Education Staff
919-532-5700
[email protected]