HRD-4100A2 Working Smart (Soft Skills for the Workplace)

Technical skills are important, but not enough in today's workforce. Employers want workers who are not only highly trained, but highly effective on the job. Soft skills – critical interpersonal skills – are essential for success. Each lesson in this course focuses on a specific skill required to advance in the workplace: employer awareness, self-awareness and self-management, organization, and conflict resolution. Become a better employee as you learn to identify your core beliefs, realize the power of perception, and understand expectations and accountable behavior.