Course Offerings

This course is a continuation of Part 1, teaching professionals how to support the use of technology in health care settings. Specific responsibilities vary according to position, but could include installing and maintaining electronic health record systems, working as part of an internal IT team or providing technical support to employees throughout a health care facility.

Course Objectives

Learn to navigate a Windows operating system environment, as well as install and operate basic software utilities

Define wireless standards and be able to describe the appropriate arrangement of wireless routers

Identify potential hazards to mobile devices and be able to mitigate those dangers, both physical and software-based

Outline of Instruction

Principles of Information Security

Service Desk Professional

Computer User Support

Program Completion

Contact Hours

235

CEUs

1

Industry Standard, State or National Certification

Certification

CompTIA A+ certification, as well as the CMAA and CEHRS certifications from the National Healthcareer Association.

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

Healthcare IT Part I

Learning Supplies Needed

Hardware requirements:
Active internet connection (high-speed broadband connection recommended)
Minimum 800 X 600 resolution (1024 X 768 or higher recommended)

Software requirements:
Adobe Flash Player (ver. 10 or higher)
Windows Media Player (ver. 10 or higher) or QuickTime Player (ver. 7 or higher)
PDF reader
Browser: Microsoft Edge 7.x/8.x/9.x, Firefox 3.x, Safari 4.x or greater (Mac only)
Javascript and cookies must be enabled
Operating system: Microsoft Windows (XP®, Vista®, 7 with latest service pack), Mac OS X (10.4.11 or greater)

Clinical Site/Special Facilities

N/A

Requirements for Successful Completion

80% attendance

Accreditation/Special Approval Requirements

N/A

Intended Audience

This course is intended for anyone interested in health information technology.

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Non-Credit Online Learning https://ceonline.waketech.edu
919-532-5847
[email protected]