Course Offerings

This instructor-led course introduces students the basics of networking, including key concepts, devices, media, troubleshooting techniques, and protocols that allow for smooth communication, while getting ready for the Cisco Certified Support Technician (CCST) Networking exam. Key topics will include network structure, basic design, security, and the functions of devices like routers, switches, and access points.

Participants will gain important troubleshooting skills through hands-on practice, using effective methods and best practices. This practical approach ensures students are prepared for entry-level positions in network support.

Course Objectives

Understand basic networking concepts and terminology.


Identify and describe network components and their functions.


Configure and troubleshoot basic networking devices.


Understand and apply network protocols and standards.


Develop effective troubleshooting skills.


Prepare for the Cisco CCST Networking exam.

Outline of Instruction

Networking Basics

Networking Devices and Initial Configuration

Network Addressing and Basic Troubleshooting

Network Support and Security

Network Technician Career Path Exam and Digital Badge

Cisco Certified Support Technician (CCST) Networking Certification Exam Preparation

Contact Hours

96

CEUs

1

Industry Standard, State or National Certification

Certification

Cisco / Cisco Certified Support Technician (CCST) Networking

Website

https://learningnetwork.cisco.com/s/ccst-networking-exam-topics

Certification Learning Outcomes/Requirements

Standards and Concepts

Addressing and Subnet Formats


Endpoints and Media Types


Infrastructure


Diagnosing Problems


Security

CE or CU Articulation

No

Prerequisites

Prior to registering for this course, students should have digital literacy, including basic computer skills.

Learning Supplies Needed

None

Clinical Site/Special Facilities

None

Requirements for Successful Completion

80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.

Accreditation/Special Approval Requirements

N/A

Intended Audience

Adults seeking to enter the networking field, enhance their technical skills to improve employability, and/or those interested in obtaining the Cisco Certified Support Technician (CCST) Networking exam credential.

Specific Industry or Business Support Needs

Network Support Technician, IT Support Specialist, Help Desk Technician

Wake County Need for Industry Positions

Wake County has a strong demand for networking professionals, with many employers looking for qualified candidates. The indication of a rapid hiring process and competitive salaries shows that there are good opportunities in this field.

Industry or Job Titles Related to Training Outcomes for Employment

Network Support Technician

IT Support Specialist

Help Desk Technician

Related Courses

Course Contact Information

Rochelle Waters
9195325579
[email protected]