Course Offerings

Workforce Education

Cybersecurity: Cisco Certified Support Technician (CCST)

This course, designed to prepare students for the Cisco Certified Support Technician (CCST) Cybersecurity exam, offers a comprehensive introduction to essential cybersecurity concepts. Students will learn foundational principles of network and endpoint security, including common cyber threats, vulnerabilities, and protective measures. The course covers critical topics such as access management, encryption methods, secure network configurations, malware defense, incident response, and risk management. By the end of the course, students will have gained practical skills to protect systems, networks, and data from evolving cyber threats.

Course Objectives

Know essential cybersecurity concepts and terminology.


Identify and describe common cyber threats, vulnerabilities, and attack methods.


Apply access management principles, including authentication, authorization, and multifactor authentication (MFA).


Configure and implement encryption methods to protect data in transit, at rest, and in use.


Set up secure networks, including firewalls, VPNs, and wireless security measures.


Demonstrate the ability to secure and harden operating systems, including Windows, macOS, and Linux.


Identify and manage endpoint security using tools for malware detection and system log analysis.


Conduct vulnerability assessments and apply risk management strategies to mitigate threats.


Develop skills to monitor and respond to cybersecurity incidents using industry-standard tools.


Prepare for the Cisco CCST Cybersecurity exam.


Outline of instruction

Introduction to Cybersecurity

Networking Basics

Networking Devices and Initial Configuration

Endpoint Security

Network Defense

Cyber Threat Management

Cisco Certified Support Technician (CCST) Cybersecurity Certification Exam Preparation


Contact Hours

120

CEUs

1

Industry Standard, State or National Certification

Cisco / Cisco Certified Support Technician (CCST) Cybersecurity

CE or CU Articulation

No

Prerequisites

Prior to registering for this course, students should have digital literacy, including basic computer skills. Additionally, students should have experience that aligns with the Cybersecurity Essentials.

Text and Supplies Needed

None

Clinical Site/Special Facilities

None

Requirements for Successful Completion

80% attendance"Actively participate in class, including discussions and independent and group activities.
","Complete assigned labs and projects."

Accreditation/Special Approval Requirements

N/A

Intended Audience

Individuals seeking to pursue entry-level cybersecurity roles or those seeking career advancement.

Specific Industry or Business Support Needs

Helpdesk Support, Cybersecurity Technician, Junior Cybersecurity Analyst

Wake County Need for Industry Positions

There is a critical need and growing demand for cybersecurity skills and practitioners.

Industry or Job Titles Related to training Outcomes for Employment

Junior Cybersecurity Analyst

Cybersecurity Technician

Helpdesk Support

Related Courses

Course Contact Information

Jennifer Simmons-Bage
919-532-5915
[email protected]

Current Opportunities
Details Section Date(s) Location Price Seats  
311547 06/17/25 - 11/04/25 MS Teams Virtual Learning Platform 203.00 22 Register

If you would like to be notified when additional sections become available, please use Wake Tech's Notify Me service.


Requisites: None

To view information on this course and additional non-degree course offerings, visit the Workforce Continuing Education Catalog