Update: March 31, 2021
Wake Tech Prepares to Return to Pre-Pandemic Instruction
With the decline in the number of COVID-19 cases and the increased availability of vaccines, Wake Tech Community College is planning to resume full operations in fall 2021. Students will be able to choose in-person, online, or hybrid classes (a mix of in-person and online instruction), just as they have in the past.
“We’ve been carefully ‘nudging toward normalcy’ over the spring semester,” said Wake Tech President Dr. Scott Ralls. “With vaccines becoming available and safety protocols in place, Wake Tech staff and faculty have been busily preparing our campuses to resume normal operations. We can’t wait to welcome our students back next fall.”
Here is what students can expect:
- In-person classes will resume to pre-pandemic norms
- Online and hybrid classes will continue to be available
- Classrooms and labs will return to regular capacity
- In-person student services, resources, sports, and activities will resume
- Some classrooms, labs, and dining facilities have been renovated
Like other higher education institutions, Wake Tech pivoted to 100% online instruction in March of 2020. Online innovations in recent years had made Wake Tech uniquely prepared for this transition. In fact, Wake Tech is rated by multiple sources as the top online community college in the U.S. The college gradually added back in-person instruction, at reduced capacity, for those courses with labs and other hands-on training components, and increased the number of hybrid classes offered for spring 2021.
Over the past year, buildings were cleaned and sanitized regularly, plexiglass barriers installed in tight spaces, and air filtration systems upgraded.
“Our two priorities throughout the pandemic were keeping our college community safe, and allowing students to continue to pursue their academic goals,” said Dr. Ralls.
Wake Tech will continue to carefully monitor state and local data, and follow the guidance of health officials on safety protocols such as face coverings and physical distancing. The college is hosting a vaccination clinic on the Southern Wake Campus and recommends that everyone receive their vaccination as soon as they are eligible. Appointments can be made at starmed.care.
Students will be kept apprised of any changes to the fall plan. The fall 2021 semester starts August 16, 2021.
Spring graduation takes place Saturday, May 8 as a hybrid-style ceremony, with both virtual and in-person components, including an outdoor “walk across the stage” opportunity. More information can be found here.
Wake Tech is offering a robust summer schedule of online and hybrid classes starting May 19. Visit summer.waketech.edu for more information.
Wake Tech has established a Virtual Support Center for students, which is the best and safest way for students and prospective students to receive services such as admissions, financial aid, registration and records, advising, veterans services, career and employment resources, and wellness counseling.
Appointments and virtual assistance are available in advising, admissions, financial aid, and registration and records from 8:00 a.m. to 8:00 p.m. Monday through Thursday and 8:00 a.m. to 5:00 p.m. Friday. All other departments have virtual appointments available at least one evening a week; check the Virtual Support Center for these days and times in each department.
Students and visitors can also receive services on campus in admissions, advising, financial aid and registration and records from 8 am to 5 pm Monday through Friday. Appointments are encouraged and can be made in the Virtual Support Center for on-campus services; however, walk-ins without an appointment will be served as well. Due to limited staffing on campus, wait times for walk-ins may be longer than usual. Visitors are required to wear a face covering and maintain a safe social distance from others.
Students are encouraged to pay their bill online, but for those who prefer to pay in person, the Cashier’s Offices on the Southern Wake, Scott Northern Wake, RTP and Perry Health Sciences Campuses are open Monday through Friday from 8:00 a.m. – 5:00 p.m. Face coverings and social distancing are required. Online bill payment is easy and convenient on Self Service or the Wake Tech mobile app. Mail-in payments are also accepted.
Bookstores on the Southern Wake, Scott Northern Wake and Perry Health Sciences campuses will be open 8:30 a.m. – 5:00 p.m. Monday through Thursday, and 8:30 a.m. – 2:00 p.m. on Friday, with extended hours in January for the early semester rush. The RTP Campus bookstore will operate online only. More information on hours and how to order online can be found at bookstore.waketech.edu.
Food service is not currently being offered on campus, although vending machines are operational.
In an effort to provide all Wake Tech students with the academic services and resources needed to support their learning and success, the college will continue offering limited in-person and remote access to tutoring support through its Individualized Learning Center, reference and research support through its Libraries, and online learning and online teaching support through its eLearning and Instructional Design department. While most academic support needs can be met through a web meeting, email, or phone, limited in-person assistance by appointment is available to help with specific special cases. To make an appointment, follow the links above or visit the Virtual Support Center.
Wake Tech is committed to providing students with the online technology and resources they need for academic success in an online environment. As a nationally-recognized leader in online education, Wake Tech offers unparalleled e-learning and technology support to help students reach their goals and advance up the educational ladder into local employment and economic opportunities.
ITS Help Desk
The college’s ITS Help Desk offers support for students and employees Monday through Friday, 7:00 a.m. – 8:00 p.m.
There are several ways connect with the Help Desk:
- Call 919-866-7000
- Send email to [email protected]
- Employees can open a help desk ticket using Eagle Assist
Walk-in support is available as follows:
- Southern Wake Campus
Building B, Room 130 – Monday through Thursday, 7:00 a.m. - 6:00 p.m,
Friday, 8:00 a.m. - 5:00 p.m.
- Scott Northern Wake Campus
Building H, Room 151 – Monday through Friday, 8:00 a.m. - 1:00 p.m.
- Perry Health Sciences Campus
Building A, Room 120, Monday, Wednesday, Friday, 8:00 a.m. - noon
- RTP Campus
RT-1, Room 115, Tuesday through Thursday, 8:00 a.m. - noon