Service Industry Training
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Career Exploration of the Customer Service IndustryHRD-3004AT2 The ability to communicate and adjust to any customer's personality can make you an invaluable employee. This course introduces the many career opportunities available in customer service and covers concepts needed at the entry level: listening techniques, verbal and nonver... |
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Career Pathway for Meeting and Event PlannersHRD-3004BK2 Do you enjoy pulling off a great party or event? Do you like to be a part of putting the pieces together to make the "magic" happen? If so, then come explore a career in meeting and event planning! Learn about the technical skills and professional qualities needed to become... |
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Career Readiness Skills for the Real Estate BrokerHRD-3004BV2 The real estate industry is far-reaching and encompasses everything from buying and selling homes, securing financing to appraisals and inspections. Explore how to become a real estate broker; learn about the skill-sets and interpersonal characteristics required for a succes... |
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Certificate in Aging Studies Part 1SEF-3001IX2 Gain a well-rounded understanding of issues regarding aging and learn how you can better serve older adults as they face various challenges in their lives. Aging studies, also called gerontology, is one of the fastest growing areas of study in the U.S. and is an expanding a... |
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Certificate in Aging Studies Part 2SEF-3001IY2 At a time when our nation's population is living longer and healthier lives, this new certificate was created to prepare individuals with vision to transform "old age" into “long life.” Part II will focus on coping with transitions, health care planning, accessing the aging... |
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Certificate in Brain HealthSEF-7997E In this innovative certificate program, you'll gain insights into the amazing brain and learn how you can support brain health. The remarkable brain receives information through the five senses – sight, smell, touch, taste, and hearing. It is affected by virtually every aspe... |
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Certificate in Global Healing SystemsSEF-3001PE Whether you're a health professional or simply interested in health and wellness, this certificate program will provide you with a fascinating perspective on global medicine and healing practices. The program starts with an overview of how alternative practices differ from c... |
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Certificate in Healing Environments for Body, Mind and SpiritSEF-3001NE In this innovative certificate program, you'll examine how Optimal Healing Environments (OHEs) impact the health of individuals and communities on a physical, social, psychological, and spiritual level. The Healing Environments for the Body, Mind, and Spirit certificate prog... |
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Certificate in Non Profit Administration (Program Evaluation for Non Profits)SEF-3001CU Non-profits today need to be run like a business in many respects. You have competition, a need to generate income and a surplus, and staff need to be even more productive. Get the best training on revenue generation for nonprofits, and program evaluation for nonprofits, wit... |
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Certificate in Non Profit Administration (Revenue Generation for Non Profits)SEF-3001AU Build revenue streams for your non-profit organization. They are essential not only to keep your doors open but also to expand your services. Discover how to increase revenue from your current activities. Develop strategies for building new ones. Know how to effectively s... |