2.1  INSTRUCTIONAL SERVICES
Wake Tech Libraries follow the Association of Research and College Libraries (ACRL) Information Literacy Competency Standards for Higher Education. Information literacy is a key component of, and contributor to, lifelong learning. Information literacy competency extends learning beyond formal classroom settings and provides practice with self-directed investigations as individuals move into internships, first professional positions, and increasing responsibilities in all arenas of life (ACRL ). 

Wake Tech Libraries offer tours and instructional classes on the use of library resources – print materials, electronic databases, and virtual reference services. Classes can be conducted in the library or in a classroom setting. To best utilize the college’s resources, the preferred location for library instruction sessions will be SMART classrooms. By conducting library sessions in these classrooms, it has been shown that students are better focused and are able to apply the information literacy skills learned to future research projects. For example, if your class is located in a SMART classroom, the librarian will come to you to conduct the library instruction ession. 

Librarians are available to design and teach instruction sessions tailored to fit the specific research and curricular needs of the students, as well as workshop and training needs for the faculty and staff. Sessions include, but are not limited to, guided hands-on practice with information technology - electronic database/online virtual reference searching demonstrations, and search strategy workshops for faculty, staff, and students. 

  • At least one week notice is required before the requested class and/or workshop date(s).
  • There will be only ONE class scheduled in the library at any given time.
  • The instructor (or a colleague) will accompany the class for scheduled library instruction sessions.
  • If an instructor has the students working on a specific assignment, please provide a copy of the assignment to the librarian assigned to the class (preferable via email prior to the date of instruction).
  • Library instruction sessions are NOT scheduled until the instructor receives an appointment confirmation (via email) from the librarian assigned to the class.
  • Faculty, staff, students, and other library users can request one-on-one tutorials to the libraries’ electronic databases, virtual reference services, and/or a general tour of the library.
  • Research Guides are available for most subjects. Research assistance, subject guides, and useful resources compiled by your friendly librarians. Know what we know - find it in Research Guides
  • Wake Tech libraries will NOT reserve computers for student research. Please notify the library, if you would like to request that a librarian be present when using a campus lab classroom to answer research questions during this time.  

To schedule library instruction check the libraries’ website for contact information as it varies by campus location.  

Instructors teaching classes at off- site (community) locations, who would like library instruction, need to bring their class(es) to one of the five campus libraries or request an information literacy Research Guide (available in electronic format). Research Guides can be customized to your students’ research needs to make the presentation more relevant for your class. For more information, please call:

Main 919- 866-5644
North 919-532-5759
West 919-335-1030
Health 919-747-0016
PSEC 919-866-6133

2.2  COPIER SERVICES
Wake Tech Libraries provide vendor-operated copy machines for photocopying. The libraries comply and support the Copyright Law of the United States (Title 17, United States), which supports the making of photocopies or other reproductions of copyright materials. Copies of these restrictions are available at the library and posted near copy machines. Copies may be made in color (.25/page-- Southern Wake Campus only) or black/white (.10/page.) 

2.3  INTERLIBRARY LOANS 
Materials not available in the Wake Tech Libraries may be available from other libraries through our Interlibrary Loan Service. Library account holders may request books from other libraries within the North Carolina Community College System. The Wake Tech Libraries have signed a library cooperative agreement with libraries that make up the Community College Libraries in North Carolina Consortium (CCLINC) and follow the established CCLINC Interlibrary Loan Policies. 

The Wake Tech Libraries also participate in institutional loan to obtain materials from the State Library for the Blind and Physically Handicapped, following the established policies of the North Carolina Department of Cultural Resources. Estimated time for item arrival through state courier service is three to five days excluding weekends. The item is held for one week. Audiobooks are generally not lent through interlibrary loan. 

2.4  RESERVES
Online Reserve Request Form for Faculty 

In-house Reserves
In order to assure access to select materials, the library will, at the instructor’s request, place books, audiovisual items, and any other materials on reserve. The instructor must establish a library account before placing items on reserve. Reserves are kept at the Circulation Desk and are available to students, faculty, and staff library users. The length of time materials are available is determined by the instructor.  Items on reserve may be accessed at the Circulation Desk, in the Reserves List binder by the instructor’s name, course number, or subject/curriculum heading or in the online catalog.

Designated usage is:
Closed Reserve: Intended for In-library use only. (Most audiovisual items are placed on Closed Reserve. Exceptions are made for faculty.)
Overnight Reserve: Must be returned the following day.

A reserve request form must be completed listing items on reserve and time limits materials are available. Instructors are asked to submit the request form at least three working days before sending students to use the materials. In accordance with copyright laws, each semester items placed on Reserves will be removed and returned to the library collection or faculty (personal copies), unless otherwise indicated on another signed Reserves request form.